They did a great job rescheduling my appt and did a great job with my son's hair! This is our new hair care location!

Casey and Rachel have been cutting our Families hair for many years. From Short Cuts to trimming Very Long Hair- My Girls and I trust their talent and skills, and they've never let us down. THEY ARE THE BEST!! Thank you!! read more

Very professional stylists. Jeanine gave me a great cut! They were busy but gave prompt, courteous service.

I scheduled an appointment with Master Designer Regeanna for 9:45am the day before my visit and was told she had the entire morning open. I booked the time specifically for a haircut and a few face-framing foils. When I arrived at 9:30am, I was told, "I tried calling... I need to bump you back to noon. I can't get you done this morning because of a booking issue in the system, and this other customer has long hair--and so do you." It became clear that she had taken another walk-in customer despite my scheduled appointment. I had chosen that time carefully because of other commitments, and being asked to wait over two hours was unacceptable. This was completely unprofessional and very poor customer service. Unfortunately, it's the reason I will no longer be returning to the Hair Cuttery on Concord Road in York read more

First time taking myself to get my hair cut. I was a little worried because this company is considered a "chain salon," but they actually did so wonderful. I booked first available, and I got a stylist named deseria I'm pretty sure, and she was sooooo nice. Talked to me and made me feel very comfortable. I love how my hair looks and I will definitely be going back for my next cut or color read more

amazing service from the best stylist Jeanine. She makes you look and feel like a million dollars. she is the consummate professional.

Brianna was very friendly and made Londyn feel comfortable very satisfied with the cut

Donald is the very BEST there is in color and cut. He is very professional kind and caring and gives the best advice on caring for my hair. The establishment also uses and sells the best products. I highly recommend Hair Cuttery for anyone. Kim Link read more

I just wanted a trim, blow dry and curls. I told her my hair doesn't keep a curl and she still didn't put much product in. Within 5 minutes of leaving I had no curls and I had to go home and recurl my hair before my event with some product it stayed all night. Just wish she would have listened to me cuz it felt like a waste of money. I booked the appointment so I wouldn't need to do my hair that day, and I still had to do it. ‍ read more

Casey does a great job listening to what type of cut we want. He is also amazing with my 5 year old!

Stylist was lovely! The quality of my cut was great as well as the cleanliness! Thank you so much!

If I could give no stars I would. The service was for my daughter and I have come to Hair Cuttery several times, each time hoping the service, communication and marketing would improve but sadly it has not and I don't believe that it ever will. I booked a classic blowout based on what I felt was my daughters hair type (pricing starting at $39) and was told at checkout, not after I checked in, or before rendering services, that I was being charged for a deluxe blowout to the tune of $120. Now mind you I came in expecting to be in and out in an hour maybe 1.25 and pay perhaps maybe $50-$53 in charges as has been in the past for my daughter but $120 which includes an additional charge for long hair?? Nothing on Hair Cuttery's website description states that I would need to pay for the length of the hair but I've constantly been charged for it and have had to dispute it. Excellent service dictates that you inform a customer of charges especially if the charges are hidden or not explicitly disclosed. I also found myself constantly educating the stylist on how to properly comb hair, especially African American hair, and really hair in general, only to be told that she is an expert with years of practical and teaching experience. That statement was not backed up by the service I observed. A service that should only take 45 min to an hour was over 2 hours for my daughter which is unacceptable for an experienced stylist. My daughter's hair was not the straight smooth end result I was promised and I was not pleased. I would not recommend any person of color to Hair Cuttery and I will not ever patronize this company until their practices, marketing, communication and services descriptions are revised and refined to denote clarity and accuracy. Just a word of advice-- a consultation with the customer should take place to inform the customer prior to continuing with providing the service if a change in price is warranted or anticipated. I would appreciate someone in executive management would contact me. read more

I have been a loyal customer for over 4 years so it saddens me to write this review. I was scheduled for a 2:45pm appointment for full-highlights and cut. While driving to Hair Cuttery, 10 minutes before my appointment, I receive a text that I would not be serviced today. Not a call, a text. I call the salon and am told that my stylist scheduled was a no-show for COVID reasons. Which, honestly, I was fine with that explanation. What I was not ok with was that no one looked at the calendar all day? And when I asked what I need to do now, a callous "You have to reschedule " was their reply. I asked for next available and am told they are booked solid through to mid-week. This type of customer service is just so disappointing. Mostly because this was not a simple cut and go. read more

If no stars was an option that would be what I chose. The stylist has my hair a million lengths and it look's nothing like what I wanted at all. When I asked if a manager could fix it I was told in 2 days she would be in. The stylist also blamed length issues on where I part my hair. Are you kidding me. read more

Hair Cuttery - My absolutely horrible haircut - Hair Stylists Near Me - York, Pennsylvania

Thank you Donald! You really updated my style. You made my day!

Natalie cut my hair today, an man, finally someone that actually took the time and try to fix, 3 other place's mess up!!! Even tho it was an extremely easy cut, an not hard to mess up, 3 other people have literally messed it up!! Now with a plan of action I feel very confident in Natalie to to help me fix it!!! Thank you Natalie !!! read more

My stylist knew exactly what I wanted and offered knowledgeable suggestions. She was quick, courteous, and I LOVE the results! Thank you so much for making me feel pretty on my self-care day!! read more

The staff here definitely knows what they are doing. I normally am VERY cautious to ever get a service done at a chain salon, but the stylists at this Hair Cuttery have some serious skills. Emmy, Branden and Sue seem to be the best of the best at this salon, but honestly they are all really really good. The downside is the prices..its a cheap salon to go to, however every single addition to a basic service is another up charge...long hair, flat ironing, toning lightened hair...all additional charges. But again, the prices are quite reasonable to begin with so it really doesn't make a difference. read more

Ethan was absolutely amazing with my son! My son has some sensory issues and has difficulty with anyone touching his hair. Ethan was extra patient and able to work efficiently while my son had his headphones in, getting his attention when he needed him to move his head and helped him adjust. Ethan truly helped us tremendously and was able give us an extraordinary customer experience! Thank you!! read more

Horrible experience. Made an appt at 5:15, wasn't seen until 7 pm. Someone told me to "get out of their seat" when I was called to sit down. That hair dresser then didn't see me for another hour. Very disappointed. read more

We are from Maryland and plan on driving up to York just to get our son's hair cut. We had some free time before a movie and decided to get his hair cut. The young lady was awesome. She took her time and gave him a 5 star haircut. Her personality was outgoing and very sweet. Parking was ample and spots were available right out front. The salon was clean and the wait was minimal. read more

This location was clean and convenient. There was one other client being helped, and no one else in the salon, it seemed. After about 3 minutes, I was helped at the front desk. I said I needed a haircut, just a trim. My stylist was Emmy, and she seemed very sweet, fashionable, and professional. She suggested that I get a "treatment" on my hair (whatever that is) and she assumed that I was getting a blow dry too (which she told me would cost more be of the length of my hair). So, needless to say, I was not willing to pay over $40 when I came in for a $15 basic cut. If I wanted to pay that much, I wouldn't be at the Hair Cuttery...duh. So when I said no, she seemed offended and also a little insulting to me. As if she was thinking 'why don't you care enough about your hair to do this' and telling me how frizzy my hair was. Then said "well I guess I understand if you're on a budget"....which was a tad offensive too. Anyway....she did a fantastic job on my hair, but the constant up-selling and uppity attitude would prevent me from giving 4 or 5 stars. If you are willing to spend more on your hair and you're looking for suggestions/advice, I would definitely suggest this place! Or, if you're just looking for a cut, I would suggest it too...just be prepared to stand your ground. read more

I went here for the first time on 10/01/2019. I downloaded the, "Hair Cuttery" app on my iPhone and set up the appointment via the app. The app told me to be there by 2:23PM. I arrived around 1:45PM and did not have to wait at all. My hairstylist was Casey. Casey like the rest of the staff was very friendly and professional. He did an awesome job cutting my long hair to a short new style. There are no complaints with how well he cut my hair which looked terrible when arriving. I paid $18 for the, "Signature Cut" (Not Taxed in PA), tipped an extra $7 cash for all his hard work. Would definitely recommend this place. Fair price, very clean, and excellent stylists. read more

Alana did a great job of full highlights & cutting about 2in off my hair. Jade & Jenn were also in the salon. All very friendly girls, knowledgeable, and efficient. Highly recommend! read more

Donald is amazing. My daughter has very thick texture hair. Most stylists mess her hair up. He does an amazing job. He is fun and made my daughter who once hated her hair, love her hair:) read more

Emmy was an outstanding hair stylist. She fixed my train wreck of a hair that another stylist from another store damaged. She is very knowledgeable and professional. My hair looks amazing! I am starting a new position with great looking hair. Thanks, Emmy! read more

I was a walk in for a haircut and ended up w/a cut and color. Emmy was the girl who did my hair and I am really pleased. Will definitely be going to her again. read more

Always a good haircut Kait is very good with Caitlyn. She has been doing Caitlyn's hair for a while. Will not take her to anyone else. Christopher is really easy cut. Very professional staff. Hight recommended read more

Was there for a walk in and got helped by Sue. She was so nice and friendly. The place was very clean and very little wait. I got a regular mans hair cut and the entire experience was great. Truly no bad things to say about this place. I am definitely going back for next haircut. read more

Marissa is an awesome stylist. She is very knowledgeable and helped my daughter with finding a new cut that "fits her just right".

It says "walk in", but you really need an appointment as wait times can be an hour. It says "open until 7pm", but they turn you away as early as 6pm thanks to all those people who made the appointments. ?!?! read more

DO NOT WASTE YOUR MONEY!!! My daughter and I made the mistake of giving this salon 2 chances. First time, my daughter went in for cut and color. As her stylist was washing her hair, (I will keep names out) another stylist walked up to her and asked if she could wax the caterpillar crawling across her eyes. After spending almost 5 hours there, the color was brassy looking, the cut was off, and after expressing her disapproval, all the stylist could say was that was the best she could do with it. We stormed out with nasty hair and $ 150.00 out of her pocket. We came home and started making phone calls on how to fix it when my daughter realized she left her sunglasses there so we returned to get them. We were told she had not left them there. As we were getting ready to walk out the door, her stylist walks in wearing my daughters sunglasses. The same day, we seen the male stylist smack a fly on a woman customers head. The second time, it as a while and I decided I would try and go back and see if things had changed. Sometimes new management or something. I went for cut and color service. I was told it would be no more than $ 80.00 for everything. I was to be blonde coloring with very minimal raspberry tips on the side of my face. Maybe 6 or 7 tiny raspberry pieces. What I got was a blonde sideways stripe down the side of my head that makes me look like a sideways skunk. The whole time they were coloring my hair I had to hear how she was the best colorist around and she had awards etc. They messed my hair up so badly I had to let it grow out for 3 weeks and I finally was able to go to salon where the stylist was able to style it the way it was supposed to be done and the blonde stripe looks more blended, till it can be fixed. That mess cost me $120.00. Save your money Go elsewhere!! read more