Sign in with the app and almost never have to wait. Friendly and talented staff. Quick and easy!

Over charged for my child's haircut. The stylist was short and rude with my child and I. Everyone had an attitude and not friendly with anyone that walked in. Will not return!!! I would think twice before doing business here. read more

Angela is awesome. Best stylist around! I only wish your business took scheduled appointments. Thanks Angela as you are the best!

Angela, at Mount Joy, is great. She does a wonderful job on my hair and everyone else likes it too. She is very professional, super nice and is the only one I will let do my hair. Thank you. read more

Got the best haircut cut I had in years. Angela listened and got exactly what I wanted. I am a very picky person when it comes to someone cutting my hair. Thank you Angela! Yvonne R. read more

I was almost in tears this morning about my hair! So I signed in on Great Clips' app and went and had my hair cut by Caitlin. First of all, let me say the sign-in app is great, so easy to use and lets me know how soon I can expect to check in. So by the time I show up, I'm top of the waiting list! Secondly, Caitlin, who cut my hair today, is terrific. She is a great communicator, sussing out from me what I like and don't like and letting me know what she thinks is best to do and then waiting for me to agree with her, instead of just cutting away without my agreement. It's also great that they keep notes about their clients, so they already know when you walk in what has worked for you before. Lastly, as a senior, I definitely appreciate the senior pricing! read more

I was next door at Panera using the bathroom on a quick pit stop our way to Pa and I decide to see if someone could give me a trim since I have had the worst experience with haircuts! Omg she was AMAZING! She schooled me on what type of conditioner to use (without selling me any) and how to care for it wet. Her conversation was amazing, like we were old school friends. Best trim I have had in over 20 years! I wish I had gotten her name so I can go back when I'm ready to cut off this hair! Excellent job excellent customer service and the employees were so nice: Thanks Toots if your reading this your the best and I appreciate you 100% read more

Great Clips - My ends look amazing and fresh - Hair Salons Near Me - Mount Joy, Pennsylvania

went here and asked for a trim. came out with this. worst haircut i've ever had. i could've cut my hair better with ball trimmers read more

Great Clips - Hair Salons Near Me - Mount Joy, Pennsylvania

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I'm in the military so I have to have my hair within standers, they have notes so I only had to explain how it needs to be one time now I just go in and it's right every time! read more

Best service best stylists. Always welcoming and extremely friendly. Can't give enough positive feedback of this particular store. You just have to try them and see for yourself you WON'T be disappointed!!!!!! read more

There is no point in checking in online they'll make you wait regardless...u checked in or not. 2 rating because they're actually good at cutting hair read more

I was skeptical going in but coming out I was confident and happy. Great price and I got one of the best haircuts I've had in a very long time. My new favorite stylist is a very pleasant girl named Faith. I would recommend that you ask for her specifically if you decide to go into this place for a haircut. I know I'm going back. read more

Yikes! A friend of mine gave them a try this past week, and the hairdresser buzzed a large chunk of her hair off. I almost cried, too, seeing her in tears. They haven't even tried to make it right. She's left them messages and they don't return them. Bottom line, stay far away. read more

My husband and my son have been trying to get a haircut for 3 days. The wait was over an hour for the past 3 days. Today I checked them in online it was already a 40 minute wait. We got there and waited 20 minutes over what it said we were going to have to wait. There were 3 stylists there today. The other days there were only two. My suggestion to the business, it's always better to have enough stylists and to have to send someone home then not have enough. Someone will always be willing to go home. Obviously business is extremely steady right now since I have been trying to get haircuts for days. To the customer if it continues like this I will absolutely be going somewhere else and would suggest you do the same. I have been to many other great clips and have never encountered a problem like this. read more

This is about a woman named Vivian whom worked at great clips this One night I went in just for a quick wash and blow-dry. She persisted to make sure I saw her look at me about 13 times that night with evil looks. I was told I had to wait 45 minutes because five people ahead of me that weren't even in the waiting room made an appointment online so whether they were going to show up or not and whenever they felt like getting off their asses to drive to great clips or not is a GREAT way to lose customers for the others that are walk-ins I was very unhappy about that way of treatment. It seems unfair, it doesn't work and makes the walk in people feel unwanted and sitting there feeling like a fool wondering when there time is up or if it's just bieng wasted. Therefore I will not go again and if I do it would be once in a blue moon. But only VIVIAN had to Smart talk me, a customer everyone else we're professional about the situation but her.So I hope that the owners and management take time to review the cameras that night and they will see what a evil woman she was .Very Imature woman, giving a customer dirty looks over and over and over. She seems like a whack job .What a scary thought of her bieng in customer service. I think she should be evaluated!! Thank you Nicole L. read more

Online checkout is worthless! I checked in from the parking lot and it said 4 minute wait. I walked in and I was #6 with a 25 minute wait. If I don't have convenience, then I'm better off with others who didn't graduate from some cheapo school like Empire. read more

I've had my hair cut here almost every month for the past 3 years and have always had a great experience! While I usually ask for the same person each time I go, anytime someone new cuts my hair they always ask what I want and do a great job cutting it that way. I'll often check-in online and am usually the next up when I arrive, and for about $15 with the occasional sale every couple of months, it's a fantastic deal too. Definitely recommended and I'll be coming here as long as I'm living in the area. read more

There is never a wait, the stylists are nice and listen, and do very well with my young daughter. I bring her back every other month for her hair cut. read more

I went to them today show the hair dresser a picture of the lengthy i wanted needless to say she was more interested in her 5 year old son running around and kept cutting my hair shorter . I told her it was getting to short and she ignored me ,no my hair is so short i can't do anything with it read more

I took my daughter to get her haircut with a coupon I received in the mail for a $7.99 cut. When I went to check out the lady scanned the coupon and said it wouldn't scan so it must be expired. I told her that I received the coupon two days ago in the mail and there was not expiration date on the coupon. She rudely stated, "If I can't scan it, you can't use it. That will be $15." I am very disappointed with the unprofessional service. I am also upset that I received a coupon in the mail for this salon, and was not able to even use it when I checked out. I will not be going back. read more

Wednesday, my husband and I had our hair cut in this store location -- expecting the same good results we've experienced before. What a surprise!. My husband's hair cut was as expected -- same as before. However, my haircut was a "buzz cut" -- NOT GOOD AT ALL. The gal said it was listed on my file that this was my standard cut. Not true -- I never ever had a cut like this!!!!! It''s a disaster. We will not return!! read more