$180-200 I had a spiral perm done 2 weeks ago I'm not happy…read moreat all it is straight 2 weeks later. My stylist was Sasha and it seems like she was is a rush to finish my hair so she leave early I don't recommend this establishment

Violet was excellent ,they did everything I wanted they totally redid my look with my hair and I…read morelove it ,all the girls were great ,very nice and truly interested in what was going on in my life they felt like they were my friends and I will go back again For sure ,I'm not a very social person and I don't like to go out much but Violet and her crew made me feel so comfortable and they took me last minute, no appointment . Thank you ladies!

Casey!!!!!!! That's the post. She's amazing, professional, very nice and does great work…read more She cut and dyed my 3c curls. My hair looks and feels beautiful.

As long as I live in RI, I will not go to anyone else to get my hair done! Casey is a curly girls…read morefairy godmother. After trying 3 RI stylists and 1 Boston stylist, I found Casey about 4 years ago. My hair has never been so healthy! Every time I get it done, I feel like an absolute goddess and get the most amazing compliments. She never lets me back down from some of my crazy ideas when I'm in the chair and follows through with preciseness. If you live in the RI area and have naturally curly hair...I highly recommend Casey. If you don't have curly hair, I highly recommend Casey or any of the other talented stylists at this beautiful salon.

Darren is a consummate professional!!! Always on time and prompt. His expertise and ability to make…read moresuggestions and recommendations is appreciated. The Space is aways bustling and is a welcoming arena..

I met with Sara for a consultation for lowlights . This was the most thorough consultation I've…read moreever had. She was very professional and extremely friendly and made me feel very comfortable. The atmosphere in the salon is very warming and welcoming. As a new resident of Rhode Island I'm so happy I found my new hairdresser.

Nasty place, all their workers have a holier than thou attitude. Prices are outrageous and the…read morequality of their employees is repugnant. Especially Bianca, making remarks about kids that would make a marine blush.

Be VERY careful when coming to this salon for hair extensions. I was so over the moon with joy when…read moreI was told that they last 1 year and that they're not that hard to take care of. The owner told me otherwise to cover up tracks when I brought my concerns to her. I was also told about the regular adjustments after the fact. Still no big deal, IF they actually lasted. I'd gladly pay extra to keep feeling confident and looking pretty. I have had short hair for a decade so this was actually something I was incredibly excited about. I almost cried when they were first installed. The verbal promises sounded too good to be true and I should've listened to my gut. Instead, I went ahead and spent $1215 on the whole process of color, hair extensions and application. This is where things went sour..... Within one week, pieces were already poking out and detached. I had to return to get them fixed not even a whole week later. The stylist sewed them on more to further reinforce them (?). I wasn't super concerned seeing as how I get that things happen. I moved on my merry way, tipped $50 just for the help and things were good. Not even a week later, things were even WORSE. Tracks were sagging left and right and my stylist wasn't available until the following week. So I was stuck hiding out at home until they got taken care of. I have a literal loop of track hanging on the back of my head making the length so uneven it's embarrassing. This was after only 6 days of getting them "fixed." My income is directly tied to my appearance so this was a huge hit on my sales. I haven't even been able to work because my hair is a hot mess. It's uneven, you can see edges poking out everywhere and it's worse than a bad wig. I contacted the owner who acted like it's no big deal cause I can get a refund on installment (not even half the cost I paid) and my stylist went from "oh we can give it one more shot. I have some tricks I can try. " to "I'm just going to remove them. But you can keep the hair." I asked again if there are any other methods or techniques and was pretty much given a big fat "no." After a second discussion with the owner, I'm told that the hairdresser never said that even though I have text evidence that she said she was will remove them since she can't guarantee they will last." Oh and she said they're "non refundable." Another lie. She never told me anything was "non refundable." She even had the nerve to say that maybe hair extensions aren't for me. The salon owner keeps saying how I can reuse the hair and should be okay with getting an installment fee back. But I did not pay for custom dyed extensions for them to sit in a drawer. Returning to get them fixed even every 3 weeks would've been fine with me IF they were properly installed. It's not even the money that I am concerned about. It's the principle and white lies or failure to provide proper information. I even followed proper care to a T. When your extensions are so bad you have to wear a hat or hood because you're too embarrassed to be seen in public, there is a BIG problem. I've had to avoid both working (in turn losing ALOT of money) and family/friendly events. Now I lost even more money off this process from faulty services. You not being able to get a refund for hair is not my problem. I paid in good faith assuming that I would get extensions that lasted. Not completely detached and hang off of my head two weeks in. They will lie, sugar coat and take your money saying how it's "unfortunate" that the extensions didn't work out. They'll say one thing to each other (apparently) and tell you totally different. The owner says "she'll fix them as many times as she can." Yet I was told that she'll just remove them cause she can't guarantee they'll last. I am pretty sure that is something you tell you customer BEFORE you take their money. I offered to even provide screenshots as proof that my stylist told me otherwise and the owner said that's not the case. That I must be "misunderstanding." I literally have proof. ‍ They offered to return the "installation fee" but the installation fee isn't even half of what I paid in hopes of having nice hair and a confidence boost. This faulty job cost me a lot of money and all they can keep saying is that I get to keep the hair as it that is supposed to make anything any better. I have been having issues since the first week. It shouldn't be the customer's responsibility to cover costs simply because they received a botched service. A reputable business would try to make things right. Not just take sides and repeat the same thing over and over. I refuse to let anybody push me around when I did not get what I paid for. Being a business owner myself, customer satisfaction IS important. You don't just tell them "tough luck." Buyer beware

This is a pricey salon ($200-300, gratuity included, for a cut and color), but when you invest with…read morethe right stylist, you get more than the service you pay for. I've cut and colored my hair at home for ~20 years between sporadic/infrequent visits to budget salons to fix mistakes (both netting mediocre results at best). I leave each of my appointments at Ello Pretty confident, with healthy hair and a cut designed for low-effort maintenance + sustainable grow-out. I understand that not everybody feels comfortable walking into the space (I don't love feeling like a misfit in a room full of confident babes, either), but once I'm in the chair, I completely forget there's anyone else around; Lauren treats me like an MVP every visit and I genuinely feel like I'm having a conversation with an old friend. Never do I feel judged, nor like I'm boring her or wasting her time. I don't feel forced into uncomfortable small talk since the conversation flows so naturally; she's smart, professional, and sincerely cool. It's worth reiterating that the price of your visit ALSO includes intangibles like active listening. Lauren encourages me to share my ideas, photos, million questions, and requirements before we start. Any concerns, re: texture, length, complimenting my skin or face shape, color, maintenance, styling, etc. are addressed fully and thoroughly, and she checks in with me several times throughout the appointment to make sure we're still headed in the right direction/achieving the results I want, offering me the control to change my mind, ask questions, or fine-tune along the way. Never have I felt so in control of my appearance, nor had as much trust in the person doing the work - she always knocks it out of the park. The wait to see her can be long, so once you're sold, book an entire series of appointments!

Ello pretty hair salon is extremely over priced and not worth your time or your money. I missed my…read morehair appointment for and I got charged twice for it. I called the manager, She was unprofessional and rude. She did not give me a full refund and I am furious. She acted like a real life Regina George from Mean Girls. The customer is always right and clearly she was never taught that. That is sales 101. As a loyal customer I will not be returning back and will be taking my business elsewhere.

I went for the first time today. I'm not someone who maintains my hair - but also I still kinda…read morewant the salon vibe. It was fun for me to listen to conversations around, and also be included in them, while not being a regular. I also feel like Tayla really means what she says - I didn't feel pressure to book an appointment, I commented on how my last hair cut was all uneven and I was cutting off like three inch chunks when I left and I know I don't go often but I still want a solid cut when I do and I felt like she meant it when she validated my opinion. The location is convenient for me, it was easy to book, and I have long hair that I actually like right now. I look forward to going back and may try and make it happen sooner than six months.

Exceptional staff, great atmosphere. Male or female clients, have been one personally for many…read moreyears. Love the entire group, highly recommended

After recently moving to the providence area, I was nervous about finding a good hairdresser near…read moreby that could tame my thick curly hair. I saw a Groupon for her initially and decided to try it out. I'm so glad I did! Judy is so great at what she does and she's very kind and personable, she makes you feel good about being there. She was also in tune with what I wanted and how to make it look good for me. Half way through she had me assess how much she had cut before cutting more to assure I liked where she was heading. I will definitely continue going to Judy!

Love this place!! After going to a high end salon on the east side and not liking my haircut...I…read morewent to Judy... she knew exactly what to do and reshaped my hair! I love it!! She gave me highlights too that came out awesome!! I highly recommend this salon.. everyone is nice and very experienced!!

Coiffurium is a step above. I highly recommend this salon. The stylist working there are highly…read moreeducated and very friendly. They all do a great job!! I had my hair done by Jen and I was very very happy!!

I really wanted to like Coiffurium--I gave it a genuine try and saw two different stylists…read more Everyone there is very nice, which I appreciated. But when I asked for a change in style, the result missed the mark by quite a bit. When I reached out about it, the manager had me jump through several hoops--sending multiple photos of my hair and the inspiration style--and their email replies were incredibly long and complicated. A simple solution would have been to just have me come back in for a quick fix. Instead, after all of that, I was offered "a couple of highlights," which felt like too little, too late considering everything I'd already gone through. For $300 and a $60 tip, it really should have been better.