I booked a last minute appointment for hair color with Sandy and Im so happy with how it turned out. It looks amazing and she is wonderful. Definitely recommend read more

Avoid Kelly! Worse customer experience today with Kelly. While getting my hair colored, she was careless, rough, and so hurried to get me out the door for her next client. Will not be coming back here again. read more

Came to see Madison today for a partial foil, some low lights and a cut. It came out perfect and exactly how I wanted it. She was super thorough with our consultation and the scalp massage at the shampoo bowl was chef's kiss! Place was clean and other staff were friendly as well! read more

Salon Blu - Partial foil with low lights to blend in my natural hair. Blend is PERFECTION! - Hair Salons Near Me - Raleigh, North Carolina

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Rude, inconsiderate, and inflexible. Stole $90 from and refused me service. An embarrassment of a business. 10/10 would not recommend.

I got my hair done by Kelly a couple of weeks ago. I asked for highlights and a toner to make my hair less yellow. She said my hair was too blonde for highlights (which I don't agree with), so she only did a few on top and added some lowlights. She ended up leaving a big dark spot in the front of my hair, which I had to come back to get fixed. She did fix the spot, but I still wasn't happy. I couldn't really see the highlights, and my hair still looked yellow. She told me it would look better after three washes, but after waiting and coming back from a trip, it still looked the same. When I called and asked to see a different stylist, they said I was past the one-week policy -- but I was out of town and couldn't come in sooner. I also felt like Kelly was rushing both times and didn't take responsibility for the mistake. For $250, I expected way better service, and I'm really disappointed with how this was handled. read more

BRANDY!!! Was absolutely amazing my hair looks the best it has ever looked....CAROLINE & EMILY are also great as well. I have seen a different person here every single time and I have never ever been disappointed and I will never ever go anywhere else!!! BEST SALON EVER read more

Hayden lemons did such an amazing job on my hair this past Tuesday. I used to just keep it in a bun, but the new cut and color were exactly what i wanted I love it so much! and have gotten so many compliments. read more

Rude salon. Don't go to monica, she is a fraud, nasty woman who purposely messed up my hair because of her own issues. She quit being a stylist and then went to reception and should have stayed in reception. Than after over charging me for a terrible job when I called to tell her she would not return calls because she knew good and well. AND she charged over $400 for color and cut and I regret giving a nice tip because when I got home, I was like, what the hell happened. And still she was horrible and treated like dirt. I was going to go to my bank and reverse charge or dispute it but figured she can keep it, she must need it to act like that, she has her own karma tho. She also ban me from going to any other stylist as well because the woman knows what she did. she is lazy and unstable as well. So not sure why she even works. read more

Cameron is outstanding! very meticulous and goes above and beyond to make sure your hair is just how you want it!....beautiful! she is the best! Jaime read more

My mom hadn't had her hair done in a very long time and she had a very pleasant experience.

No ma'am there is the two photo inspo pictures I demonstrated to your employee I wanted the streaks for the money piece on the sides of my ear as well, followed by the VIBRANT color I asked for And what I received.I understand you're trying to protect your employees and business but honesty is the best policy! So driving around location to location just so I could speak to someone who's in charge is very draining when I too am a costumer who paid for these services so after having to sit from 3 in the afternoon to 10:15ish just so your other employee could get it somewhat bearable and come back to all this? Yea no thank you!! And no worries I wouldn't want to return. I wanted to be heard! And prevent from others to be scammed. Never requested for red it was a suggestion your fellow employees suggested to get me out of the store. Glad you take pride in what you do. God bless! read more

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Awful customer service. Got a root touch up by Christine. When I got home I saw that my coverage was terrible and lots of grays are still showing through. Drove back to the salon to show the receptionist and explain how I was there an hour earlier and was displeased - and show her the grays. I explained that I would be leaving town and would not be back for a two weeks. The response I received was there's nothing they can do then. I confirmed they were okay losing a customer over this - and walked out. Would not recommend - poor color service and worse customer service. read more

Horrible experience at Salon Blu. My first time there wasn't great. Gave them a second chance and...They called me to come in early. I rearranged my day to get there. Stylist rushed through. Cut my hair dry and made a mess of it. Went into salon with light brown hair and highlights that were only supposed to be touched up. Walked out dark brown - all one color - horrible box-like color. Stylist said, "Don't worry, it'll wash out in a few days." It did not. I tried to reach manager just to chat about the experience and emails and call were ignored. read more

I've gone to Elyse three times over the last seven months and each time there's been a new problem. In January, she didn't cut my hair to the length I wanted it but just let it go. In March, I assumed maybe she was having an off day. She was spraying heat protectant on my hair and didn't even bother trying to not get it in my face to the point that I had eyes closed and was holding my breath. She kept hitting my head with the hair dryer and she didn't even bother to get the underneath parts of my hair straight so I immediately straightened it when I got home to make sure my hair was at least even. She didn't cut my face framing pieces to the length I asked for (which honestly was fine because I'd rather have too long than too short), but still frustrating. I ended up going back in to have her cut them to the right length, which is always starting just below my chin for the shortest pieces. They weren't even from side to side but I wasn't going to go back a third time. Today, I went in just for a bang trim and asked for my face framing pieces to start at my chin and to be even from side to side. I also asked to make sure that there's the same amount of hair at each length on both sides. She said that'a not possible and that sometimes you just have more hair on one side than the other, even though my hair is styled in a middle part. Finally, I realized after getting home that she managed to cut some of the pieces way above my chin to where they were even with my mouth. I get married in a few months and can only hope that my hair grows to a sufficient length. I called and asked for a refund but was only offered a redo. Since you can't exactly redo hair that was cut incorrectly too short, that isn't a proper or sufficient remedy. I would highly discourage anyone from Salon Blu, and especially from seeing Elyse. read more

I have been going to salon for a few yrs. I ask for the same highlights each time. Tues I had highlights and the toner made my highlights very dark. I went up to salon after I got home and realized how dark my hair was. The hairdresser wouldn't come talk to me and I was told they couldn't help me . what I was told was to wash my hair. I'm very disappointed in that attitude and response. read more

I saw Amanda at salon blu for the 1st time today. My experience with her was wonderful. Great listener and did exactly what I asked for. Don't be discouraged by some the other rough reviews you may have read Online about this salon. Its very peaceful and in my opinion my specific stylist was organized and she was able to give me the color/ cut I was looking to achieve. attached a photo of my before and after just as a reference thanks Amanda! read more

Salon Blu - Before my appt! - Hair Salons Near Me - Raleigh, North Carolina

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Don't come here, hairstylists don't listen to what you want done to your hair, when all fails the whole company disappears on you and won't help. Emily needs to go back to cosmetology school and learn how to mix colors!!! read more

Salon Blu and Sara are awesome. Love the crisp and professional vibe of the salon. The team is always professional and I've never had to wait(basically they don't over schedule). Sara is fabulous. Not only is she sweet & talented, you never feel like she's trying to up-sell you. If you don't need highlights, she tell you to wait a month. She's also refreshingly honest, and will (kindly) tell you that the haircut photo idea you brought to the appt, just won't work with your hair. Lol. But she will suggest some great options. I've never had a bad cut or color in the years I've been seeing. You also won't find any arrogance from the team here - No "celebrity" stylist attitude in this salon. And the best part of this biz... it's women owned! read more

From the time you walk in the door you are well-taken care of! I highly recommend this salon. Excellent service and my color was just what I wanted. read more

caroline j and elyse are rays of sunshine and lovely stylists who always do the best job and are super fun to be around. i've never had a bad experience. i come back everytime even for a touch up just to be with caroline!! read more

I was saddened by the tragic loss of my stylist, Becky. The stylist they assigned me must have senior status or something. The most recent bill was exorbitant in my experience! The color looks great, and they did offer to go over pricing options before they proceeded. I have really short hair, and this bill does not include tip or product. Unfortunately, my pocketbook is reluctant to return for color services and 95% of my co-workers are shocked at the amount. read more

Salon Blu - Hair Salons Near Me - Raleigh, North Carolina

Very disappointed with my experience last week at Salon Blu. I had gotten a confirmation call on Monday for my appointment later that week. When I arrived for my appointment, they didn't have it. The CSR at the front desk said they had switched over their computer system on Monday (whatever that meant) and someone else earlier in the day had their appointment go missing too. Long story short, no apology from front desk, stylist (who I've been going to for years, on and off), no apology either. What the heck? You lost my appointment, I have an out of town wedding to go to the next morning, and no one at Salon Blu seems to care. I even went on their website and explained my situation and haven't gotten a reply. Goodbye Salon Blu, you just lost a good customer. Extremely poor customer service, to say the least. read more

I don't have any major complaints about Salon Blu, but I wouldn't say I'm raving about it either. I went every few months for around two years. Prices are typical. Keep in mind pricing varies based on the stylist's status, so my younger sister who I thought would be charged based on a kid's price going in, was actually charged more for a cut than I was. Just a note in case you are on a budget. The majority of the time I left satisfied, although once I had highlights put in, and felt like my color looked exactly the same when I walked out as when I walked in. Since it's a long process, I didn't feel the need to ask for a redo or change, but it was frustrating. They do offer nice discounts for first visits and have coupons for other services or products. read more

I asked for a blonde balayage and walked out with non-blended, orange hair. After sending the salon photos of a complete botched balayage, they refused to refund me at least half of my service (which I paid quite a steep amount for- more than I've ever paid before on a balayage). My hairstylist had to fix it piece by piece. I would not recommend this salon to any family or friends as they are very uncooperative when you're dissatisfied with your service. read more

Thank you Caroline for your wonderful hair service! I feel so much better. Stay safe!

Comments on my appointment: 1) Extremely overpriced (Almost $400, no one gave me a price quote beforehand or a list of charges) I do not mind paying for a superb job, but this is far from it. 2) A female employee called me on the phone Friday April 2, 2021 and wanted to know what I was looking for so they could fill Matt in and he would know what to expect. I told them that I wanted Ash Blonde with lighter highlights and that I was tired of the reddish color from the other colors that had been used previously. My initial conversation with Matt was to let him know the same, that I was frustrated with the color of my hair being reddish from other hair colors. I asked have the color of my hair changed to Ash blonde and with lighter highlights and showed him pictures of the colors that I would like for mine to look like. It looked lighter in the salon, but after my first shampoo and blow dry here at home using the products recommended, my hair is back to the same reddish appearance. When I looked at the back of my hair it was jagged and uneven. I am very disappointed. Since then I have had friends ask me where did I have my hair done, that it was uneven in the back with jagged edges. If Matt did not have the time, then I should have been scheduled for another time or another Hair Stylist. 3) It seemed that Matt was in a hurry. I was Not handed a mirror and shown the back of my hair, he laid down the blow dryer and said the girl would check me out at the chair and to wait for her to come over. 4) I asked that a receipt be sent to my email address, but I have yet to receive it. I am very disappointed. Sincerely, Terry read more

My stylist was Kelly. She did an awful job of cutting and coloring my hair. It looked nothing like the pics i had with me. She basically did nothing to my hair save a trim and a few undetectable highlights. Then charged me $160. I had to go to another salon and spend $200 more to look decent. Awful. Wont recommend or go back!! read more

I've been going to Salon Blu for years. The salon has always been full of talented stylists but I've personally only been to Tara and Sara. They have always maintained a high level of professionalism BUT especially since re-opening after the COVID19 shut down. I'm sure it's been uber hard on salons and doing the right thing in the community is not always easy these days. They clearly communicated the new procedures when checking in, wearing masks, etc. From day 1 of reopening they went above and beyond the safety measures to ensure all their clients (and stylists) felt safe, stayed healthy and looked beautiful. Lord knows, I missed Tara during the shutdown. read more

I got a haircut at Salon Blu today and was so impressed! Abby was my stylist and she did a fantastic job. She was super friendly and professional. The salon was also really diligent about taking my temperature and making sure my hands were sanitized. I will definitely be back here! read more

Thank you Katie B for saving my hair on such short notice! I needed my train wreck color and root grow-out fixed before my trip (and a much needed trim), and she came to my rescue! She did an amazing job on my color and cut, giving me exactly what i wanted! On top of that, she is super sweet and great to talk to! She made the whole experience enjoyable. If you are considering going to this salon, book your appointment with Katie B! I highly recommend her. She is my new go-to girl for my hair! read more

Don't have anything nice to say except I really liked the first couple of times I went in. The style didn't last for more than a day. I am able to keep my own hair up and have been accustomed to hair dressers who actually consult and listen to you when you tell them about your hair. I normally trim my children's hair myself or take them to a stylist who had curly hair. I was in a pinch and decided to go to SB instead. I asked them to Dust my daughters hair...they took off about 4 inches...a dusting is just that a dusting. The stylist was clearly not ok with cutting curly hair...she continued to re-cut and re-cut my daughters hair. I finally just told her that was enough when I saw my daughters eyes welling up. My sons hair looked like a big cotton ball. Both of their hair was dry and looked horrible within about 2 hours. Even though the manager came over to add more product. Needless to say...I will never take my kids back. After being razzle dazzled by the PURDY salon I realized I was not very happy with the salon, the stylist or the management and would rather spend my money at a salon where my hair is nourished and and not just washed and trimmed to the stylists limitations. my recommendation to any salon...if you are catering to a certain market try to live up to the high standards that you want your clients to hold. I should have listened to the reviews and saved my money. read more

I loved everything about my experience here. My color turned out AMAZING and everyone was so friendly.

Salon Blu North Raleigh. The place looks nice, clean and with a lot of magazine to choose from. Everybody seems busy. (Receptionist, stylists and staff). People are OK! They offer me just water. My stylist Veronica was amazing. I went to the salon for an estimate first on highlights, cut and blow dry service. She was very attentive and ready to educate me in how my hair will look after the color process and treatment as she point out my hair was very dry and damage. Without hesitate I said yes and she start to work on my hair. She took the time to do a very good job! She said to me "as soon as you walk out from that door you are my advertizing, this is my job" and I love that! The salon is a bit pricey but not over the top. I will continue visit Veronica! She even gives me Redken samples to take home! And the salon have the "refer a friend card" and you and your friend both receive 25% off next visit! Good deal!! read more

I am not someone who blow dries or styles my hair regularly, but I like for it to look nice. I found my stylist Emily Batten on Instagram and was able to go in for a free consultation to discuss what I wanted. Emily was fantastic! She was able to do exactly what I wanted and also educated me on hair products that were very easy to use. I've finally found my Raleigh hair stylist! Atmosphere is very professional, and everyone I interacted with was very nice. The price for a cut + hand-painted balayage highlights was less than what I was expecting. read more

When I was searching for a new salon after not being too thrilled with my last haircut, I put in "Raleigh" + "salon," and Salon Blu popped up. (Hey, I'm new in town, Yelp and Google are how I find everything!) If you type this place into your little Google browser, many great reviews pop up. It seems the reviews on Yelp are quite mixed, but I decided to give it a go. It's also incredibly convenient to my home. It's sort of tucked away in a plaza, so keep your eyes pealed for it. I had a very nice stylist who was friendly without being overly talkative. She really took her time on my hair. It wasn't anything drastic, but she spent a good 45 minutes. She cut, did a blow dry, used the flat iron, and then added a bit more texture. I was quite happy with it, and it came to only $35, which I think is very reasonable. She didn't try and push any products on me, but did give me some good tips about how to deal with my greasy head. There is a definite vibe they are going for here, but don't be intimidated by it. I'll definitely be back. read more

It's hard to write a review, considering I didn't make it past the lobby. I decided to go to Salon Blu because it's near me, and I needed a new salon, since my former stylist moved on to greener pastures. I made an appointment, at 1pm. I arrived at the salon at 12:50 pm, and sat. I read a magazine while the other clients went back, and I well... sat. I was never advised if my stylist was running late, no contact was attempted after checking in. I did though have the pleasure of having the receptionist butt in face as she adjusted the untouched product for sale in the lobby. Other than that, nothing. Another client came in for her 12:30 appointment at 1:15pm. After sitting for 10 mins, she was advised her stylist would be right with her... I couldn't help but feel that maybe I didn't "look" right for the salon. Being my day off, I came in a tee shirt and yoga pants. I was going out later and didn't feel like changing again due to hair from my appointment being all over me, I went with ease. There were several times MULTIPLE stylist gathered at the front desk to hug and hang on each other, each looking into my corner and doing nothing. Actually couldn't help feel as if they were judging me in my ease. After 40 mins of waiting, one magazine down, a hardy round of angry bird and a phone call, I felt I has waited long enough. I went to the front desk and advised that I would like to cancel my appointment, which was at 1. The receptionist offered little consolation just saying "Yea, sorry about that, want to reschedule?" We both knew the answer to that. I did though get an appointment with LUX on Spring Forest at 2:30pm. I arrived early, and they took me early. VERY friendly and professional staff. Got a wonderful haircut and have already set up my next appointment. Highly recommend LUX. My advise, if you are seeking out services from Salon Blu, make sure you "look the part" and be ready to waste your day. read more

I want to give a HUGE shout out to my girl Rachel. She is not only the most talented hair dresser and hair colorist you will ever find, she is also, the sweetest person ever. I do not hesitate to seek Rachel for my hair appointments, whether it is for a trim, maintenance, color, or just a hair massage. LOVE HER! read more

I have went to salon blu in the past and had no problems. I tried to make an appointment and they called to cancel my appointment with me for the first time because the stylist broke her wrist. Okay, no problem, things happen. Then I called them back and spent like 20 minutes on the phone trying to explain what I wanted to do. They recommended setting up an appointment for a consultation. However, apparently there are all these levels there of different stylists. They told me it didn't matter what the level was of the stylist for the consultation. I get a call today, to tell me the stylist I booked with for my second appointment is also not available for the time that I just rescheduled for the DAY BEFORE. The girl on the phone tells me now that there is no one available to do my consultation that is in the stylists level. Honestly, dealing with all the levels and just trying to book with someone who actually works there is miserable, and I don't think I be able to go there again. read more

They're so good! I've tried a handful of salons in Raleigh, and it's such a relief to finally find my go-to place!

I have been coming to Salon Blu for years. My original stylist was Dana! She is super sweet and amazing at what she does. She is a senior designer so she does a lot of training! A few of my favorites were Erin, Jonathan, and Sara and Sierra! They are all great stylists and super nice! After Dana had to take an emergency leave of absence last year I stated seeing Sierra as my stylist. I'm very happy with all her work and she is an awesome person all around! Their service fees are based on the stylists' design level. Excitingly Dana will be back in August! And btw my picture is after one of my colors with Sierra :) read more