This was my first time coming here and I had the pleasure to be attended by Dawn. She was super…read moresweet and I left with a super cute haircut!

would not recommend wasting your time booking a color consultation here if you're looking for a…read morewelcoming experience. I met with Stacy for a color consultation and immediately felt like I was being discouraged from booking with her. After showing her a photo of what I wanted, one of the first things she told me was that she was the most expensive stylist in the salon. I told her that was fine and asked for a quote. She came back with a quote of $560 for the color service, which I agreed to. When I asked about adding a haircut, she said it would be around $680 total, and I agreed to that as well. Instead of moving forward with scheduling, she seemed annoyed and asked when I wanted to book. I told her I wanted the soonest available appointment. She said she wasn't available until June 30 and then immediately started suggesting other stylists in the salon who could do it sooner. June 30 wasn't even that far away, and I had no issue waiting for her availability. The entire interaction gave me the impression that she simply did not want to take me on as a new client. If that was the case, I would have preferred she just say so directly rather than being dismissive and making me feel unwelcome. I've never had a consultation where I felt so much like I was being talked out of booking an appointment. There may be talented stylists here, but based on my experience with Stacy, I left feeling uncomfortable, unwelcome, and like my business wasn't wanted.

Nina did a wonderful job! The best blowout and partial foil in the city. I've been searching for a…read morenew place to get my hair done in the city for a few months. I have medium length hair and I get blonde highlights each time. Nina did a great job listening to what I wanted (blonde to the root. No fade) and was so kind. I have naturally curly hair, so getting my hair straight can be a challenge for other stylists. Nina got it the straightest it's ever been and didn't use a straightener. So beautiful. I will be back. Highly recommend!

It was my first time at Scruples. I was little anxious at first, but I was warmly welcomed by the…read moreManager and the stylist Sam. I had a few reference photos for a balayage, and let me tell you, it was better than I ever expected! My hair is very dark, so it also required some toner to get to the best color. Haircut was also perfect! He didn't chop much off just like I asked. I will be definitely going back. They have great specials on their website. Thank you Sam. You are wonderful!

Got my hair cut there for years. This guy's (Sal) biggest problem is his terrible attitude. I…read moredealt with it for a long time and the only thing I'll have to do is change barbers. I'm writing to those who are considering renting stylist space from him. There is more turnover inside there than all businesses I've ever seen. The stylists come and go lightning quick and it is because of him (not them). Do not rent space there or make any type of employment agreement as it will be over in a snap. This guy is old, angry, and at the end of his business rope.

It's a small establishment and doesn't look like much when you enter. Also, you can't tell from…read moreoutside the building that there would be a salon inside. My friend recommended it and therefore, I went looking for it. They've been around forever, so I guess they depend on word of mouth and don't care much for marketing. This is the only reason I took down a star - a little fancier and more obvious location from the outside would've given it 5! I went to Isabella for a haircut, I called her a few hours earlier so didn't attempt to walk in but she had pretty last minute availability. She was amazing!! She spend such a long time on every aspect of the cut (washing, treating, cutting, blowdrying) and paid attention to tiny details, making sure I'm happy throughout. I usually take time to get used to my hair cut - 6 months down the line, I'm still so happy with my hair! No split ends, not crooked or weird. I'm super happy with it, would definitely come back myself and recommend it to other people!

After almost a month since my appointment, I'm still in awe of the transformation Kenrik pulled off…read more I booked fairly last minute and originally scheduled a balayage, but once we evaluated the condition of my hair... black box dyed for almost two years ... it was safe to say we needed a different approach. Even though I walked in expecting to spend between $300-$400 and ultimately ended up investing more than I planned, I left feeling completely at peace with it ‍ The result was EXACTLY what I hoped for, maybe even better, and absolutely the right step forward. Hair health is extremely important to me, and he made sure that was the priority from start to finish. Kenrik took the time to truly listen, assess the damage, and think through the safest, smartest process instead of rushing or doing anything that would compromise my hair. That alone earned my full trust The time, money, and nerves that come with letting someone new color my hair were absolutely worth it. Kenrik is phenomenal talented, thoughtful, and genuinely invested in the outcome He may be early in his career, but he carries himself like someone with a long, successful future ahead. I can't wait to sit in his chair again and see where his journey takes him... but even more, where he takes my hair Highly recommend Kenrik for anything involving a color correction, styling, or a cut (On a side note, the views from the Thomas West Salon were amazing and the staff was incredible from start to finish...I'm really looking forward to future appointments in their studio! )

Jen J is by far the best colorist-bar none. She books up months in advance but the wait is worth…read moreit. It's very hit or miss on other stylists and services at this place. I wish Jen did extensions!!! Jen is .

What an amazing experience and result. Passing through Chicago on business this week, I found this…read morebeautiful salon after a deep dive Internet search. Heinz cut my hair and the results are what I'd hoped for. Beautiful salon inside. Friendly people. Amazing views from their floor to ceiling windows. I hope to come back again someday.

I was visiting from out of town and made an appointment here for a blowout with soft curls for a…read moreblack tie wedding and loved the vibe, website, descriptors, etc so chose this salon. The experience when you walk into the Trump tower is refined and elevated so of course the salon vibes were the same. I really appreciated my hair stylist, how they give you a robe to wear over your clothes, offer refreshments, etc. I intentionally chose this salon because I have color treated hair and wanted a refined blowout. The experience itself was honestly 10/10. Where my frustrations come in is the longevity of the results. My hair looked so beautiful immediately after my appointment. What I did notice during the appointment was the stylist was using L'Oréal hairspray. And honestly I didn't think anything of it because they're the experts but as I was walking back to my hotel after the appointment and glanced at my reflection in the mirror, I was shocked to see the curls had almost completely fallen out! And also my hair was frizzing up quite a bit. This is my frustration: environment: trump tower + luxurious experience + great view + Anthony Cristiano name + $110 blowout cost (before tip) does not equal L'Oréal hairspray! This equation does not add up. They use R + Co Shampoo and Conditioner which is what I would expect for a salon of this caliber but I must admit I am quite disappointed with the longevity of my results. I really thought I was going to have this beautiful , unfrizzable, elegant soft curl look that lasted the whole night but by the time I returned to my hotel my curls were gone and by the end of the night I had frizzy straight hair. Again, I think my frustration is because of the caliber of this salon and the fact that they used drug store hairspray and I had to ask for my flyaways to be tamed prior to leaving. All that to say while the experience was lovely, my closing feeling is disappointment as my results were quite lackluster. Perhaps for hair services aside from a blowout they do an exceptional job but this was not it. If you have a lot of fine hair that frizzes easily , this may not be where you want to get your blowout. Also it wasn't raining or humid! Experience: 10/10 Immediate results: 9/10 Longevity of results: 1/10 Value for this specific service: 4/10 Trump chocolate from the concierge as I was leaving: 10/10

I have been going here for years. I remember being so upset with the pandemic and they were able…read moreto squeeze me in at last minute before shut down. I am never dissatisfied walking out feeling like a million dollars! love David and Kristina L. they take such great care of me. thank you!

Got a blow dry done today absolutely awful frizzy and not smooth at all…read more Very disappointing after paying so much for it So called hair dresser left we leave with my hair like this so disappointed

James Rosko is a miracle worker! I got the best haircut I've had in years there earlier this week…read moreand I walked out feeling like a million bucks! James is a total pro, explained everything to me as he went, and is a fabulous conversationalist. This is a fun, modern salon and conveniently located in the loop. Love it. Thanks, James- I'll definitely be back!

Just left my appointment with Cristy and I'm so relieved to have found someone who understands…read morevolume, texture and short hair (and flat heads lol). I had a hard time finding a last minute appointment before my flight. My regular spot was booked, my backup was booked and even though Neon didn't have a ton of reviews yet I tried it because you can book online and I refuse to make phone calls these days. I was lucky to find someone available the next day located in the loop. She respected my neurosis over my very particular part in my hair. I'm always afraid I'm going to annoy my stylist or not be heard. But I left with the exact haircut I wanted, and quickly.

Great soft place! Nice Staff. Wonderful work - I get many compliments from a new cut and color !!read more

Been going to Dennis at Salon 161 for over 35 years.....Actions speak louder than words..read more