Nice to have a bicycle repair shop in the neighborhood. I was gifted an electric bike and I was…read morethrilled. I have a permanent right hand injury and needed the brake control cables moved making the left control active the rear brake not the front brake. The shop owner made it happen in 20 minutes while we chatted. Thank you for the reasonable rate for your service. Highly recommended small business. Will return when further services are needed.

Walked in and seen without an appointment. Great service. Busy shop. Would recommend.read more

I recently had issues with my e-bike throttle. I was able to get in without a wait and it was…read morerepaired within a few days. Great service! Very professional, friendly, knowledgable, and completed the job in a timely manner. I fully trust the repair they performed on my e-bike. I also got a tuneup which was very reasonable as well as the repair costs. I will definitely go back frequently for annual tune ups and repairs needed. I highly recommend the team at Dialed Cycling Lab!

They had a great selection of tires for a muddy, gloopy trail. I appreciated their input and…read moresupport in figuring out the best set up. Thank you!!

Owner spent a ton of time talking us through options and shared a wealth of knowledge. Never felt…read morerushed or like any of our questions were too simple. Great service will always keep me coming back. Check them out and support a local shop!

They ordered a special kickstand for my daughter's bike and even trimmed it down to the right size…read more-- for free. Great shop.

I had several great experiences with this shop. They were friendly, did not charge a lot, and are a…read morenon-profit that teaches bike education in the schools. However, last time I took my bike in, I called to schedule as usual, waited the week or so for my "appointment" then took my bike in and dropped it off for basic brake maintenance. The next day, I received a call from them telling me I needed to come pick my bike up, as they no longer work on e-bikes and cargo bikes (my bike is both), as they are not set up for it. I was surprised as they had worked on this same bike more than one time, making sure to inform me they couldn't service any part of the motor. They could have "grandfathered" me in out of respect for my past business or at least not have allowed me to drop the bike off much less kept it overnight. When I picked it up they barely seemed apologetic about the situation and did not acknowledge the odd flip-flop. To add insult to injury there was an ebike in the repair stand at the time. I have since seen other people leaving the shop with their e-bikes. So what gives? I mean, don't lie to me if you don't like my bike. For the record, I was never disrespectful or rude when dealing with them. I have since begun taking my ebike to JohnnyNerdOut, a shop here in the Couve that specializes in ebikes, and they are amazing. I would never take another bike into Bike Clark County. The shop manager has shitty customer service skills.

Paul is the man. Has helped me on several projects of varying complexity with passion. It's so nice…read morehaving a shop this side of the river that cares more about the cycling community than just selling big ticket items.

Gunther is the mad scientist of electric bikes. We looked for someone, anyone to repair our Eahora…read morefat tire full suspension bike that the kids crashed. Gunther expertly and reasonably repaired the missing hinge screw (that we looked all over for, even Eahora couldn't provide the part!), fixed the wiring the crank sheared, replaced the display, and put everything right with the bike. We are so grateful for his willingness to take on this challenge when so many of the bike shops wouldn't and when Eahora wouldn't or couldn't provide any help. Please help us keep these small repair shops in business, they are treasures under pressure from our disposable society where there are fewer and fewer little shops willing and able to embark on repairs.

This is a follow-up to the review written on 15 April 2024. That review ended with a timeline where…read moreGunter said on 05 April 2024 that he had repaired my battery, but then he didn't communicate for another 9 days. Once I prompted him again, he demanded up-front payment of $125, which I paid, then he shipped the battery ... sort of ... "Sort of because -- intentionally/vindictively or not -- he did not enter the apartment number of my address (although it is the same address he had already sent the bike to). USPS therefore returned the shipment to him on 26 April 2024. He did not contact me again, but on 30 April I received a notification from USPS that a shipping label has been printed, but as of 03 May at 13:27, he has not shipped the battery again. Bottom line: I bought a bike with a battery from him, but now he is not sending me my battery back although both battery and the repair were paid for -- the fact that he is unable to ship a package to an address already in the system is no my fault. In other words, I am currently out a battery, US$125 for its repair, and I have also not been able to use a $2000 bike for many weeks now during the time he has had the battery. I am about to contact the Better Business Bureau and -- thank God for legal insurance -- have begun the process of retaining the services of an attorney. My advice now, after these additional more than two weeks of him not sending me my property: stay away as far as you can -- to a legal lay person like me, what this business is doing seems borderline criminal.

Bought 2 E-bikes from wilsonized bikes and the experience was amazing. I'm new to the whole…read moreelectric bike experience and Craig of Wilsonized bikes made me feel like I was in good hands. He answered all of my questions about each bike without making me feel like I should know the answers already. His customer service skills are stellar. It's been a year since I made my purchase and I feel like I still call with questions and/or tips. I've requested upgrades to my bikes and the prices are affordable. I will return to Wilsonized bikes in the future.

This is not a business that you can just walk in and buy what you need. Don't be fouled by the…read morepictures. They've ditched the brick and mortar, now are an e-commerce business. Walked into the "store" and the person that greeted me simply directed me to a kiosk that I can order from. Hard pass

Great service, I ordered tires online and picked them up at the store. I bought a new tube and a…read morelight, both cheaper than expected. I changed out my tires and they offered me a pump and their compressor. I was hooked by 4 different employees. My wife and I were on a weekend bike trip from Tacoma. They had beers on tap so we figured why not, I've never had a beer at a bike shop before, it as a great experience!

The best bicycle fitting service in the entire nw. I and friends have used Michael for years. He…read morehas the gear to fit any body shape you have. You are a lot more comfortable and faster after you use this service.

Several people have recommended Michael to me over the years. I waited FAR too long to go see him…read more Because I am a recreational rider, I wasn't prioritizing my comfort and safety. Yet for years, I have experienced neck pain, torquing my knee getting in and out of cleats, and a slight fear that I was a little too far away from the brakes. Michael combines a unique blend of biomechanics, mechanical skills and an impeccable knowledge of anatomy. His decades long yoga practice informs both his knowledge and intution. I rode home from my fitting feeling like I was floating on a cloud. Amazing!