I wanted to thank Vancouver Cyclery for fixing my bike at late notice so I could ride the STP this…read moreyear. I appreciate your help so much and for making my ride possible.

Been going there for over 10 years now we don't bike a lot but whenever we need repairs, they are…read morethere! People are very lucky to have a bike mechanic in town so go get your bike tuned up today and keep these guys in business!

Nice to have a bicycle repair shop in the neighborhood. I was gifted an electric bike and I was…read morethrilled. I have a permanent right hand injury and needed the brake control cables moved making the left control active the rear brake not the front brake. The shop owner made it happen in 20 minutes while we chatted. Thank you for the reasonable rate for your service. Highly recommended small business. Will return when further services are needed.

Walked in and seen without an appointment. Great service. Busy shop. Would recommend.read more

Owner spent a ton of time talking us through options and shared a wealth of knowledge. Never felt…read morerushed or like any of our questions were too simple. Great service will always keep me coming back. Check them out and support a local shop!

They ordered a special kickstand for my daughter's bike and even trimmed it down to the right size…read more-- for free. Great shop.

I had several great experiences with this shop. They were friendly, did not charge a lot, and are a…read morenon-profit that teaches bike education in the schools. However, last time I took my bike in, I called to schedule as usual, waited the week or so for my "appointment" then took my bike in and dropped it off for basic brake maintenance. The next day, I received a call from them telling me I needed to come pick my bike up, as they no longer work on e-bikes and cargo bikes (my bike is both), as they are not set up for it. I was surprised as they had worked on this same bike more than one time, making sure to inform me they couldn't service any part of the motor. They could have "grandfathered" me in out of respect for my past business or at least not have allowed me to drop the bike off much less kept it overnight. When I picked it up they barely seemed apologetic about the situation and did not acknowledge the odd flip-flop. To add insult to injury there was an ebike in the repair stand at the time. I have since seen other people leaving the shop with their e-bikes. So what gives? I mean, don't lie to me if you don't like my bike. For the record, I was never disrespectful or rude when dealing with them. I have since begun taking my ebike to JohnnyNerdOut, a shop here in the Couve that specializes in ebikes, and they are amazing. I would never take another bike into Bike Clark County. The shop manager has shitty customer service skills.

Paul is the man. Has helped me on several projects of varying complexity with passion. It's so nice…read morehaving a shop this side of the river that cares more about the cycling community than just selling big ticket items.

Gunther is the mad scientist of electric bikes. We looked for someone, anyone to repair our Eahora…read morefat tire full suspension bike that the kids crashed. Gunther expertly and reasonably repaired the missing hinge screw (that we looked all over for, even Eahora couldn't provide the part!), fixed the wiring the crank sheared, replaced the display, and put everything right with the bike. We are so grateful for his willingness to take on this challenge when so many of the bike shops wouldn't and when Eahora wouldn't or couldn't provide any help. Please help us keep these small repair shops in business, they are treasures under pressure from our disposable society where there are fewer and fewer little shops willing and able to embark on repairs.

This is a follow-up to the review written on 15 April 2024. That review ended with a timeline where…read moreGunter said on 05 April 2024 that he had repaired my battery, but then he didn't communicate for another 9 days. Once I prompted him again, he demanded up-front payment of $125, which I paid, then he shipped the battery ... sort of ... "Sort of because -- intentionally/vindictively or not -- he did not enter the apartment number of my address (although it is the same address he had already sent the bike to). USPS therefore returned the shipment to him on 26 April 2024. He did not contact me again, but on 30 April I received a notification from USPS that a shipping label has been printed, but as of 03 May at 13:27, he has not shipped the battery again. Bottom line: I bought a bike with a battery from him, but now he is not sending me my battery back although both battery and the repair were paid for -- the fact that he is unable to ship a package to an address already in the system is no my fault. In other words, I am currently out a battery, US$125 for its repair, and I have also not been able to use a $2000 bike for many weeks now during the time he has had the battery. I am about to contact the Better Business Bureau and -- thank God for legal insurance -- have begun the process of retaining the services of an attorney. My advice now, after these additional more than two weeks of him not sending me my property: stay away as far as you can -- to a legal lay person like me, what this business is doing seems borderline criminal.

I requested a quotation for wheels truing, and the price was not bad $20 per wheel but $60 for the…read morecall, total at least $100. At Dicks sporing goods its $12.50 per wheel no tax. At rollinrightrepair $15 per wheel, I had 2 broken spokes and a bent wheel and I ended up paying $50. Too expensive not competitive at all

I have been impressed with the response, expertise and knowledge, and work performance. He is very…read morecustomer focused. We are super appreciative about the work he did on our bikes.

Love Cynergy E-bikes, prefer over River City for e-bike maintenance. I stopped in to look at…read morehelmets and was looking at latest model of the Giant Fastroad, I have an older version circa 2020. The front fender on my Giant had lost the sprocket, and I was asking about replacements. Sales person queried the bike tech who found an unused sprocket in the back. They gave it to me to try. With a few adjustments at home the replace part worked.

Bob has been excellent working on my Quad recumbent E bike . It's been a complicated project I've…read moreasked him to solve . Bob has gone way and above anything I would have expected in figuring out my problem. I couldn't be more impressed at this point . He's also done a few other projects on that same quad which turned out great! He's a great guy to work with , Always responding to every text or phone call quickly. I would definitely recommend Cynergy E Bikes for any and all repairs to your bikes no matter the style .

This is not a business that you can just walk in and buy what you need. Don't be fouled by the…read morepictures. They've ditched the brick and mortar, now are an e-commerce business. Walked into the "store" and the person that greeted me simply directed me to a kiosk that I can order from. Hard pass

Great service, I ordered tires online and picked them up at the store. I bought a new tube and a…read morelight, both cheaper than expected. I changed out my tires and they offered me a pump and their compressor. I was hooked by 4 different employees. My wife and I were on a weekend bike trip from Tacoma. They had beers on tap so we figured why not, I've never had a beer at a bike shop before, it as a great experience!