Staff was so friendly and helpful getting us started and gave great recommendations for first…read moretimers in Portland

I noticed that my honest review was removed, which I find odd given the behavior of this business…read more I just want to ensure that the general public understands the mental capacity of your business. This is why I am reposting it, along with the text messages to support and prove my statement.

​We loved our Essential Portland bike tour with Spencer last Friday!…read more ​It was our first visit to Portland and we love touring a new city by bike to get the lay of the land at the start of our trip--and this company did a great job. ​The bikes were well-maintained, well-fitted to us, and our guide Spencer did a fantastic job communicating the route, what to expect, and keeping us all safe during the tour. ​He took us through nice neighborhoods and city landmarks while frequently stopping to teach us a lot about Portland's history, present-day city life, restaurants, shopping, and buildings of interest. ​My local friends (Aaron and Rashmi) also paid to join our tour, and coincidentally we all stopped at one of Spencer's guide spots along the river at the Portland Fire and Rescue building that Aaron, my architect-friend on our tour, designed. When we told him, Spencer invited him to give us a quick speech on the building's design. It was very cool and made the tour even more memorable. ​This tour was definitely one of the highlights of our 4-day visit. We hope to return and do a few of their other tours! ​Thanks, Spencer!

Our family of 4 (including younger kids) had a wonderful experience during our bike rentals on the…read moreJuneteenth weekend. We truly enjoyed exploring the city and found the bikes, the map, and the route guidance from Renee & Trey to be incredibly helpful in making our day successful. We also wanted to send a special thank you to Spencer for coming out all the way on the trail to assist us. We really appreciated his quick help in resolving the issue we encountered with one of the bikes. Thank you again for the excellent service!

We were staying at Skamania lodge and had a choice to rent an E-bike from the resort but decided to…read morefind a bike store for this. We were very happy with our experience. Josh was very helpful in showing us how to operate the bikes which were practically brand new and worked so well for our adventure. I highly recommend renting for 4 hours from the shop and ride east til the end of the bike trail. Josh had us download the google map route from a QR code on the bike. Great idea. The scenery and ambiance were exceptional. One of the best activities during our northwest trip!

Excellent service from the time of reservation until dropping off the bikes. The bikes were…read moreexcellent and the directions from the attendant were spot on. We did the waterfalls and waterfront tour. The hike to Lancaster Falls is actually a bit steep but well worth it. The trail itself is spacious and well maintained. Very generous 10% discount for military. Thanks again for that.

Our whole family had a great time! Paxton helped us out and was very helpful and friendly. Would…read morerecommend!

Kerr Bikes made it so easy to rent and get going - process was quick and they have a great variety…read moreof bikes to choose from. Whether it's tandem bikes, surrey, choppers or regular bikes, good options that work well for shorter people like me. This was such a fun way to explore Portland and the waterfront. Highly recommend if you want to see the city on two wheels.

Owner spent a ton of time talking us through options and shared a wealth of knowledge. Never felt…read morerushed or like any of our questions were too simple. Great service will always keep me coming back. Check them out and support a local shop!

They ordered a special kickstand for my daughter's bike and even trimmed it down to the right size…read more-- for free. Great shop.

Had a super great experience with this store! My wife and I rented Pedego ebikes for a weekend…read morevisit, basically arrived here from the airport and spent 2 days riding around the city instead of having to rent a car. It was great! We hadn't ridden a Pedego before, the bikes were sturdy and took a little getting used to, but served us well. I had some battery issues with my bike; it lost it's charge quicker that the other (identical) model that my wife had. The guys at the store were amazing though (especially the guy with the black beard who went above and beyond for us), and addressed any issues we had and made us feel super positive about our Pedego experience. From helping us secure our luggage on the bike racks, sorting helmets and locks and giving us lots of local tips, I would happily recommend this store for ebike rentals.

I. Ought a couple of Pedegos three years ago that I love. I purchased the bikes when they were…read morelocated in downtown Portland. Now they have move their store to NE Portland on MLK and Broadway. I prefer this new location. Their service is second to none. When purchasing an electric bike the service department is l most important. Electric bikes are cool. And don't listen to anyone who says you can't get a proper workout with an electric bike....it's a LIE!!!! They are amazing bikes and tons and tons of FUN.

Always an excellent experience when I visit River City Bikes. I've purchased 3 bikes from them…read morethroughout the years. Anytime I stop in for service, there's always someone super knowledgeable and professional to deal with. Today was Ethan. I came in for a simple stripped hex screw fix and he went above and beyond for even something minor. Kudos to him and your store for always focusing on its customers. Thank you!

Extremely poor customer service from argumentative employe…read more Will not buy or have bikes serviced from here. Will post on every social media platform available to me .

Great experience at Wheel Deals Bicycle Shop! I picked up a kids bike in great shape for just $20…read more-- such an awesome deal. The staff were friendly, knowledgeable, and genuinely helpful. I love that all proceeds go to support families through Open House Ministries. You can tell they really care about the community. Definitely coming back for any future bike needs!

Great service. Knowledgeable and fair. I brought 2 bikes to be serviced my wife's and my own...a…read morebike that was a far prayer from being fixed. The fixed my wife's bike for a fair price and informed me for the price they would have to charge me to fix the other it was better to just buy a decent mid tier bike. Can't speak more highly of their service and advice

I wanted to thank Vancouver Cyclery for fixing my bike at late notice so I could ride the STP this…read moreyear. I appreciate your help so much and for making my ride possible.

Been going there for over 10 years now we don't bike a lot but whenever we need repairs, they are…read morethere! People are very lucky to have a bike mechanic in town so go get your bike tuned up today and keep these guys in business!