I recently had issues with my e-bike throttle. I was able to get in without a wait and it was…read morerepaired within a few days. Great service! Very professional, friendly, knowledgable, and completed the job in a timely manner. I fully trust the repair they performed on my e-bike. I also got a tuneup which was very reasonable as well as the repair costs. I will definitely go back frequently for annual tune ups and repairs needed. I highly recommend the team at Dialed Cycling Lab!

They had a great selection of tires for a muddy, gloopy trail. I appreciated their input and…read moresupport in figuring out the best set up. Thank you!!

Nice to have a bicycle repair shop in the neighborhood. I was gifted an electric bike and I was…read morethrilled. I have a permanent right hand injury and needed the brake control cables moved making the left control active the rear brake not the front brake. The shop owner made it happen in 20 minutes while we chatted. Thank you for the reasonable rate for your service. Highly recommended small business. Will return when further services are needed.

Walked in and seen without an appointment. Great service. Busy shop. Would recommend.read more

Owner spent a ton of time talking us through options and shared a wealth of knowledge. Never felt…read morerushed or like any of our questions were too simple. Great service will always keep me coming back. Check them out and support a local shop!

They ordered a special kickstand for my daughter's bike and even trimmed it down to the right size…read more-- for free. Great shop.

NW Ambush has been amazing. They are very knowledgeable and helped us with the purchase of a BMX…read morebike for our kid, and have continued to be amazing every time we come in for help or repairs. (Or kid is hard on their bike!) We feel welcomed and taken care of and could not recommend them enough.

My husband and I bought not one - but two amazing Salsa bikes from NW Ambush. Joey actually talked…read moreme out of what I was intending to buy - and I'm so glad he did! I never thought riding a bike could be like butter. So smooth - so enjoyable! Thank you Teri, Art and Joey for all you do! If you are considering buying from Ambush - I can't recommend them ENOUGH!!!!! Such amazing people that stand behind their sales and business! And just lovely to boot

It's been a couple of years since my original review and I just need to reiterate what I said about…read moreTodd being a life saver in a tough spot. I left my house this morning on what was supposed to be a two day ride to Pacific City via Astoria. One mile from my house, the front derailleur cage snapped in two. The bike was technically rideable (back home) but the trip was sunk. After some communication with Todd, the bike was back in use by 3PM this afternoon (so I can ride directly to Pacific City tomorrow). It would have taken at least a week to get this done at any traditional shop. Not to rag on traditional local shops - they just have a different business model. Considering the mobile nature of his services and the timeliness, the cost was beyond reasonable. In the intervening years, Todd has also done a ton of other essential services. He rebuilt an old Cannondale frame up into a super lightweight (and modern) road bike and has kept my old Raleigh mountain bike (circa 1989) in the rotation as well. My biggest concern about Todd is that he might move out of the area sometime. Then I would truly be left in a lurch. In the meantime, I'll continue to rely on his excellent service.

I requested a quotation for wheels truing, and the price was not bad $20 per wheel but $60 for the…read morecall, total at least $100. At Dicks sporing goods its $12.50 per wheel no tax. At rollinrightrepair $15 per wheel, I had 2 broken spokes and a bent wheel and I ended up paying $50. Too expensive not competitive at all

Amazing customer service! My husband and I are just starting out and needed a lot of help. Deven…read morespent a good hour showing us all the parts that we need and best ways to get ourselves ready for a long distance ride. They have a sizing station and a full service repair and toon up. I highly recommend this place!

This is not a business that you can just walk in and buy what you need. Don't be fouled by the…read morepictures. They've ditched the brick and mortar, now are an e-commerce business. Walked into the "store" and the person that greeted me simply directed me to a kiosk that I can order from. Hard pass

So FYI they moved across the street from their original location…read more My son and I stopped in to check out some BMX bikes. There is street parking or a parking lot on the side of the building. This is on a one way street. If you miss it the first time around take the next left and loop around on another one way street. We were greeted promptly by a super cool looking biker dude. He gave my son some pointers and let him test out a couple of the bikes they have on display. The whole experience was super chill and I really like that they allowed us to take the bike out and test it in the parking lot. We aren't ready to purchase a bike just yet but when we are we will be getting it from Outer Rim.

My spouse and I came to this store after falling down the research rabbit hole. Isaac listened and…read moremade us feel seen and heard- We are seniors somewhat experienced in bikes.. but e-bikes was a new world. At the end of several visits and test rides we purchased two bikes and couldn't be happier! For others worried about switching to e-bikes- this is the store for you.

Bought 2 E-bikes from wilsonized bikes and the experience was amazing. I'm new to the whole…read moreelectric bike experience and Craig of Wilsonized bikes made me feel like I was in good hands. He answered all of my questions about each bike without making me feel like I should know the answers already. His customer service skills are stellar. It's been a year since I made my purchase and I feel like I still call with questions and/or tips. I've requested upgrades to my bikes and the prices are affordable. I will return to Wilsonized bikes in the future.