Great staff - knowledgeable, helpful. Good prices. Wide assortment of products & availability.

Sally's is our major beauty supply store in my area. There are actually over 2800 Sally's Beauty Supply stores in the US. You can also order on line. Plus they offer a customer reward card. Looking back at my old pictures I've been visiting this store for over 9 years. I usually visit about twice a year for miscellaneous nail files, pedicure products or hair treatments for use in between my salon appts. I leave my pedicure and hair highlites to the professionals. This particular visit I was unable to visit my hair highlite stylist so she suggested Sally's. She told me to stay away from the hair coloring/highlite products from the drug stores. So I ventured off to Sally's. A nice helpful lady hooked me up with the products I needed. I seem to always have helpful staff at this store unless the checkout line is too long. I appreciate the help since my visits are infrequent and I don't know the best miscellaneous products or where they are in the store. There seems to be a couple thousand products and I just want what I need. I save my looking down the aisles for grocery stores! So Sally's seems to have a couple thousand products for your hair including all kinds of quality hair dyes and developers. Speialty hair condioners, ionic blow dryers, higher quality curling irons, hair pieces, all kids of nail products and pedicure products of a higher grade than Walmart, Target or drug stores. So remember with their higher end products and pretty good customer service knowledge, you should leave with the right Diy products :)! Store aisles are narrow and long. Have to wear a mask currently. Prices are reasonable. Huge free parking lot. If you are adventurous you can even get hair color products to create multiple pastel colors for yourself :)! read more

Sally Beauty - Unique hair color if you choose. Pic from sally'sbeautysupply.com - Cosmetics & Beauty Supply Near Me - Shenandoah, Texas

i've came to this sally's for like 5 years now and the younger girls working here are always so kind and helpful. the older women have no customer service training. anytime i've came back after buying hair dye that didn't work or was not as described, the younger women immediately offer to do an exchange or return for me. the only two times i've actually gone in there asking for a return, the older women tell me no even though the return policy says "love it or return it" and says nothing about not being able to return hair dye. one of the women made rude comments saying "return it then i don't give a sh!t" and "this won't work on dark hair so i don't know why you bought it". I work in retail management and have never thought to curse in-front of a customer or treat them as if they're stupid. read more

Stopped by this Sally's location in the afternoon to get a few essentials that I like and can only be found here. The store looked nice in general, but on this particular day they had boxes out due to a new shipment that had arrived. I asked the store associate if they had any more of the product that I was looking for, as there were no more on the shelf. She honestly informed me that she'd have to check the boxes that came in. I didn't want to put her through that and I could tell she didn't wanna go through that either. I'm sure it's a great location, I just picked a busy day. Maybe they should schedule a different time to unpack their boxes though so that they can assist their customers better. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Shenandoah, Texas

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My favorite Sally's in the area. There's always a younger girl (with darker hair) that's working when I come in and she is genuinely so nice. Never too pushy about the preliminary questions, has given me very helpful advice when it comes to hair care, and has the customer service I aspire to obtain. Usually has things in stock and are never rude if you ask about what is and isn't available. Good store overall! read more

I rushed from work trying to get here before they close so I can get the one thing that I needed. I would've been in and out in less than two minutes. I pulled up at 6:51 and the doors are already locked with the employees inside. This is extremely unprofessional that they won't stay open until their designated hours. read more

Sally Beauty - A locked door. Their hours of operation. And the lights on inside. - Cosmetics & Beauty Supply Near Me - Shenandoah, Texas

I used to go to this store, depending on where I was at the time, because there are two Sally stores near my home. The last time I was there, I selected my products and went to the register. The young lady told me the manager left to "run an errand" and didn't know when she would be back. she also stated she didn't know how to work the register! I asked her a question about some product I was curious about, and she said she didn't know about the products in the store. she tried calling the manager twice and the manager did not answer her phone. what an irresponsible manager! I don't have time to wait on an employee to "run an errand" on company time. I'm not shopping at this location anymore. read more

SALLY'S SHOPPIN' SECRETS Sally's has all things beauty! I'm not a hair dresser so I don't have any insight regarding their professional supplies, but I can give you normal people beauty insight :)) I shop Sally's for... *COMBS I'm a hair teaser (yea, yea, yee-haw) so I like that they offer a large assortment of different kinds of plastic & metal combs/hairbrushes, picks, etc. *CURLING IRONS At Ulta, they sell the "Hot Tools" brand...at Sally's however, they sell the uhh.."Hot Shot Tools" knock-off brand that's like $20ish cheaper (hehe). I've bought both and think they're both fine. My only criteria is that it get hot enough to ensure me rockstar curls that will hold :) The more expensive curling iron, of course, would probably hold up longer I guess? but I have to replace mine ever so often anyways because it gets like...coated in hairspray. *FALSE EYELASHES I'll wear falsies on the weekends when I go out sometimes so I'll pick up a few from Sally's every now and them for like $3. I'm looking for a place I can easily buy them in bulk but...I haven't pursued that goal super intensely yet. A lot of other places sell them for like $5 so..yay Sally's :) I also buy a black weave glue here that I use to apply them :p *SALON BRONZE AIRBRUSH TANNING SYSTEM REFILL I bought a little airbrush gun from here a while back and I love it for when I'm in a hurry and need a quick spritz of color! *TOUPEE TAPE I use this as body tape. I found that traditional body tape can be too...dainty and weak haha. This stuff gets the job done! If it can keep a heavy patch of hair from falling/blowing off a humans head, then it should have no problem keeping my tube top from creeping down :D Happy Sally's Shopping! read more

Horrible service, I shop at Sally's at least twice a month. I am a Sally's beauty card member. The staff did not ask me if I needed assistance. I had to request for assistance to locate the products that I needed. The staff was unfriendly and unprofessional. read more

Just a regular Sally's; nothing especially special about this location. Be aware that they are relocating to a front store in Portofino. As always, Sally's is the best place for quality beauty supplies at affordable prices. *Be sure and sign up for email coupons! read more

As a beauty professional and long time customer, I am disappointed in Sally Beauty Supply and will be finding a new beauty supply to shop at. Black Friday Specials advertised 30% off online purchases over a certain price and a free blanket. My final purchase total of one pack of hair tape in extensions was $71.00. I called after not having received the blanket and was told that the blanket was knocked off once I entered the coupon code. I believe they falsely advertised to entice customers and were dishonest. Buyer beware read more

These people are always so sweet. I can never remember what phone number I have listed for my Sallys card. They are always super patient as I list off the several different phone number possibilities it could be under. Each time I buy hair dye they always tell me instructions before I even ask. Love this place! read more

Went in to get shampoo and conditioner and the product was not on the shelf. There are 4 different types of shampoo made by the same line that I buy and the lady said well we have some in the boxes in the back. Can you come back tonight? Uh no I can't open the box and give me the product. I see the box on the floor! Super frustrating. Don't be lazy and do your job. I will never buy from this location again. read more

Bad check cashing policy. i was denied even though I cash checks all over town. Vendor uses incorrect info. to deny checks at register. Seems Sally only wants cash or credit card customers. I was ther 30 mins trying to find out why my check denied but never got honest answer. Bought my stuff with check someplace else. Bad policy and service at Sally Beauty read more

I like that store. Good selection of professional hair colors for $5-10. I recommend their neutral liquid protein for the hair. It is about $5 and it works great. You can mix it with any hair color or your conditioner. Do not overpay for the hair products with protein, buy the pure protein! I also buy GIGI waxes and Gina callus remover ($12). Remover is a must have product. It dissolves dead skin on your feet in minutes. Amazing. I will buy it forever. Staff rarely smile, not knowledgeable, turn over rate is very high. So I took off 1 star. read more