Who doesn't love a beauty store full of pretty smelly stuff? ;) I think this location has added more brands to their store. The aisles are pretty tight with people everywhere. If you don't like the crowds, I would avoid the weekends. Sephora offers sampling, especially when it comes to shade matching or skin care.. those samples is to see if your skin has a reaction. Most of Sephora staff are well trained in the brands. Sometimes it can get overwhelming in the store and everyone is always asking if you need help so I guess that's a good thing... they have their eyes on you! read more

I shop online and do pick up orders here. Lovely store & helpful staff!! Enjoy!! I think of the many Sephora locations, this is hands down my favorite! read more

Everything you need is right here in this store. Located in size Kohl's, and it also has freestanding location. I like the Kohl's location because I can get all my wonderful cosmetics here and also they carry a wonderful selection of perfumes, ...but I also can shop for beautiful clothing too..... so this is a double win for me!! read more

Great makeup and wonderful people that greet you when you come in. Very clean environment

Awesome employees always helping me with my shenanigans, they're very professional. They actually walk with me to find the products that I need they take the time out to see what looks good on me. They don't sit there and pressure me, and they don't leave me wondering what other products they always informed me about the new products and new fragrances and all the deals. read more

The workers Jose & Becky at woodlands mall location were very rude and unwelcoming today. When asked with questions instead of pointing / helping me with the items I needed they just stared and watched while they talked amongst themselves. I found it very rude and it made me uncomfortable actually. Won't be returning due to them. Thank you to AMBER for stepping in and actually helping us thanks girl ! read more

the people are nice and they have good customers service. there work is good as well.

This had to be the worst experience I've ever had at a sephora. Everything was a mess. I asked for help twice and no one came. I finally interrupted 2 employees that were just talking to help me find a product and one said "oh if it's not in the shelf, we don't have it". She didn't even know what product it was or tried to help me look for it. They had 1 cashier for a line of 12+ people and had like 6-7 workers on the floor. I'm not one to even leave a review, but omg that was terrible. I decided to just order online. read more

The beautiful advisor Matthew was awesome and very knowledgeable on the products I needed and was looking for. He helped me and didn't get frustrated doing it. His attitude was very inviting and cheerful. He also helped me purchase more than what I originally came in for. I Found some new things and he warn me about products I wanted to get for myself but wasn't really for my skin. All his suggestions were on point and great for my skin type. Overall I would definitely come back just to be served by Matthew it's not just about a sell to him but about meeting the customer needs and finding satisfaction in the products we purchase. I really look forward to spending my money and making future purchases with Matthew because I was happy with everything he suggested. He educated on a lot on things I can use and shouldn't try. Thanks for having such a caring and polite beauty advisor read more

I'd like to go on Sephari in Africa, but only if I can be covered in Sephora the whole time. Pretty good makeup store with high prices up in the Woodlands - and all the girls in here seem to be pretty and they do a good job with a makeovers and everything. Barbie likes it but she definitely likes Ulta better because of the great prices. Sephora is a major makeup store. They carry a lot of the high end makeup brands, like Anastasia Beverly Hills, Urban Decay, Kat Von D, and Too Faced. It's great that they have all the makeup out so you can sample colors of eyeshadow and lipsticks. The employees are very helpful. read more

I've never really had a great experience at Sephora but I guess it's the place we all keep going to for our makeup needs. Idk why I decided to go there instead of Blue Mercury across the street when I had a better experience there. Anyways, back to my recent experience last week. I bought three items a lip liner, a powder foundation, and a contour stick on a Tuesday afternoon and I spent over 30 minutes for that not because I'm indecisive but because it was very difficult to get help. Nobody was allowed to leave their station, there was one person matching foundation. After she helped me, (which by the way, the foundation I got is so much darker than my skin) I asked for a lip liner recommendation, and while she was showing me, she was asked to leave for her break. So, I was asked to wait for another person. Just second item and I had already waited for over 15 minutes. They matched me with the lip liner, the color of which also I absolutely hate now. Why can't they bother to put it on you vs just drawing a line on your hand? Is it too much to sanitize? Don't you want to sell the products? They just want you out of their way! And I had asked to look at Milk contour foundation which caused a tiny commotion leaving me a little bit embarrassed. I'm assuming it was the manager, but she yelled, "the ones in stock?". Idk what they have in stock, the lady helping me also didn't know. I kinda wanted to walk away at this point and I was on the fourth person trying to help me or just get me out of there. Later, when I had already picked out one, she had me follow her to see Fenty and I asked her which one she preferred but she said both are exactly the same. Sigh. I ended up just grabbing what they initially recommended which was ABH contour stick. The whole thing left a really bad taste in my mouth. I'm not sure if they'll take the stuff back but I'm gonna go and try to return and then go elsewhere. It was a Tuesday afternoon which means the store wasn't as busy as it would be during the weekend. I've had better interactions with people at kiosks at the mall probably because they really have to sell whereas Sephora is established and doesn't need little customers like me. I once bought a $70 bb cream from a lady outside Sephora because she was so nice and kind. Sephora needs to understand that women like me are already very intimidated to interact with all the beautiful women there who are so well put together. We go there hoping someone will help us look like them?? But I've never left feeling positive and happy about my purchase. As a short, over weight, unattractive woman I'm already out of my comfort zone, you don't need to show me I don't deserve to be there with your attitude, you know. I'm sorry if I come across as dramatic but that's exactly how I felt. I voiced my opinion with the cashier and Matt from glossier, and they apologized which I also doubt in terms of sincerity. Had they been nicer and more willing to help, I'd be writing a good review and probably buying more products. read more

I'm just starting to dive deeper into makeup and skincare. Joseph helped me out today and he was so kind and genuine. He walked through the basics and even took a little time to show me how to wing my eyeliner. Gave me great products and really gave me the boost I needed today. Diana (hopefully spelling right) was so cheery and helpful eith additional skincare products!! All n all I great visit! read more

Stopped by today to get some foundation for my wedding this weekend and Mars was EXTREMELY helpful!! Thank you so much again!! She was supper kind & helpful on helping me finding my shade/brand that matches my skin tone and type. This was my first time ever at a sephora to actually purchase makeup for myself and I was supper nervous because I wasn't sure at allll what to be looking for but Mars definitely made the experience sooo easy and smooth, THANK YOUUUx100 read more

The workers were very kind and helped me and found what i was looking for and everything was sorted nicely 10/10 i definitely recommend

Needed to pick up a new powder while I was at the mall, so I walked into Sephora and asked on the the sales associates for help picking one out and matching color. I didn't love the last powder I had so I explained that to the person helping me and she helped me find a couple options that I might like based on my wants and needs. She matched the color perfectly and I was on my way, quick and easy!! read more

I drove almost an hour to this Sephora in order to make a return. I had the receipt, and my return was within the window. STILL, the (rude) associate gave me a 'store credit' card. I just assumed it was the same as a gift card, so I didn't say anything. Today, I went to make a purchase online, and, turns out, that I can't use a store credit online. After spending over a half-hour on the phone with Sephora, I finally got the situation corrected. That being said, I don't know if the Woodlands associate was inept or just so rude she intentionally gave me something that I had to use in their store, but regardless it was terrible customer service in the Woodlands store. I will NOT return. read more

SEPHORA - When I went to make a return, I had my original receipt and was in the return window, but the associate still gave me a 'store credit.' - Cosmetics & Beauty Supply Near Me - The Woodlands, Texas

The makeup artist i booked didn't do what i asked her to do. I showed her a makeup look and i got the complete opposite of what i asked for. Although she was sweet the whole time she did my makeup i didn't not like the work she did. Their policy on the paying method of a full face was ridiculous. They make you put a deposit to hold your spot and it also works as a charge in case your late. then it they said it goes away when you finish paying for your service which is ridiculous. it should work as a deposit and go towards your full amount. read more

Extremely rude. I did not see my makeup color on the shelf and asked one of the associates if they had my color and she said "we are really busy and no one can help you out at the moment so it could be a wait." I didn't even need to be color matched. I just wanted to know if they had extra which I later discovered is in the bottom drawer. I felt really bad for asking. Went to Macy's and got much better service. I really think management needs to improve their system because they seem very disorganized. read more

The staff here is always friendly. My friend was with me looking rough and never felt judged from the workers like at other Sephora's. Craig was extremely informative about products, without being pushy or overbearing which made for a pleasant shopping experience. Looking forward to shopping there again, and Jeffrey Epstein did not kill himself. read more

Recently I decided to switch all of my makeup to cruelty free brands. I was shocked that when I arrived they were very eager to help me, instead of looking at me like I am crazy. They were able to squeeze me in for personal makeover, Amber was so sweet. She spent an hour helping me select a ton of products. She was patient and very informed. I literally replaced all of my make up and skin care. Amber was very knowledgeable and made my experience completely painless. She also did a fabulous job on my makeup! I am thrilled with all of my new products and I will always request her to help me in the future! read more

I was helped by Niyha, I had to leave this review because she was very sweet and helped me find exactly what I was looking for. Very knowledgeable and professional. Leah was very inviting at the register. Thank you read more

I now write another Sephora review. I just love cosmetic/beauty/skincare stuff so naturally I'm going to LOVE this place. This particular store is located in the Woodlands Mall. It's a good size, well stocked and carries top lines in the cosmetic brands. Makeup Forever, Urban Decay, Tarina Tarantino, Dior, Two Faced and LORAC are a few of the good brands this place carries. They do not carry Bobbi Brown, however, and that was disappointing. Sephora carries some top lines in men's skincare, also. No, guys do not have to feel uncomfortable in here. It's a good idea to get a Sephora rewards card. There's several little perks to having one and it's free. Next time you are in Sephora, if you don't have a rewards card, check it out. read more

Went in there to get new foundation. I told the sales person I needed to check in the sunlight to see if it really matched because they are usually too pink or orange for my skin tone. Apparently that was insulting because they are so good at matching colors and I should just buy buy buy. Anyway I left and got a pinkberry and was sitting outside when my friend walks up and starts laughing at how I look like JLo now. So yeah, trust your instincts and don't let them peddle makeup on you that looks horrible in real life just because it looks good in a store with diffused lighting. read more

This location had the perfume I needed. It was a quick process and I appreciated it. I purchased Burberry splash perfume read more

Great customer service! Great selection. We had an employee go over just about every facial cleanser/moisturizer they carry. The employee was nice and didn't get rushed when we took up a while of her time. read more

Mannnnn I love prestige cosmetics and I'm a Benefit AE myself but I'm so disappointed in Sephora. I went in for a Marc Jacobs Re-Marc-able foundation match and she did great matching but except whenever she took off my make up she used...a Bath and Body works pocketbac hand sanitizer to wipe off my foundation for the color match. It smelled good and all but I don't want that on my FACE. The tester bottle was near empty and she didn't make a new one for my complimentary sample so I didn't get a good amount to take home and try. Lol homegirl was nice but I think Sephora needs a little bit more training on appropriate color matching techniques. Much love, Megan. read more

Very pleased.with this store. Victor helped us and he was so patient with all.our questions. Even ended up.getting a facial by him. We bought several of the product recommendations. Even though they were busy, they were very patient and we did not feel rushed. read more

Let me start by saying that I love Sephora. I have spent many a paycheck online and in store. I came in to the Woodlands Mall Sephora to pick up a holiday palette I had my eye on, as well as to ask for some guidance on contouring my face. I wanted to purchase a product and shade that would compliment my skin tone. I found one of the employees and asked if someone would have time to show me how to properly contour for my face shape and also give suggestions on the best contour color for my skin. The young lady asked one of the associates to help me. This is where things changed for me. The girl took about 3 minutes total, grabbing a random color off a shelf, sloppily applying it to my face, and then telling me to "do the other side" with no direction or intervention to tell me if I was correctly applying it or not. She then handed me a paper to give the cashier to say who "helped" me and rushed off to walk around the store. When I come to a beauty store. Especially one that I have spent literally thousands of dollars at, I expect to be treated with respect and to have someone take the time to assist me. If you show me how to do something properly, I want to buy more makeup. Buying more makeup helps the stores profits. That should be an easy one for them. Needless to say, I will not be coming back here for any more "lessons" read more

Staff is friendly and knowledgeable, ask for Austin when you go he knows makeup and skincare products. Store neat and clean. Did not have the guerlain powder I needed, have to go to the galleria. read more

SEPHORA - Fav place for skincare - Cosmetics & Beauty Supply Near Me - The Woodlands, Texas

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Love this location. Everyone's always helpful. Store is clean and on numerous occasions Craig has helped with my needs. He's definitely a great asset to the team. read more

Everyone at this store is so nice and helpful, especially Sonali. She helped me find the perfect moisturizer about a month ago and she is just so kind! I ran out of the moisturizer so I went back today to purchase more. I was surprised and excited when she remembered exactly who I was! Great customer service, keep it up Sephora! read more

Super sweet girl with the pink hair: so sad we can't remember your name but you absolutely made our evening! Was trying to have some mother/ daughter bonding time with my little girl and our interaction with you spurred a whole lovely discussion as we left about how kind and sweet you were and how when people are nice it makes her feel nice etc.... Just wanted to let you know your kindness and beautiful spirit went a long way to changing the tone of our evening... And super grateful I was able to get my eyeliner as well read more

I've gone to this Sephora many times and had problems every time with the workers being rude and following me around the store. Besides that, it has been okay, I get the usual 30 workers asking me "can I help you?" "What are you looking for today?" Blah blah blah. But I was very disappointed when yesterday I went and saw a concealer I wanted to try. The woman matched me to the shade and I told her because my skin doesn't react to many complexion products very well, I wanted a sample because I loved the shade she matched me to a lot. I've done samples once before at a different location, the woman was very understanding and was showing me other foundations to sample as well for my skin type. At the other location I had gotten a sample of a foundation filled in a little plastic paint thing all the way to the top. I've even gotten a sample before at Mac for a complexion products , and they gave me a fair amount of product. Perfect for the 3-4 day wear I like to get out of a sample before I buy the product. Anyway, After the woman at this Sephora location gave me the sample in a bag, along with the primer. I didn't look or anything. Once I got home and the next day wanted to try it. I realized I barely even got a pump of the product in a sample. Really? How am I supposed to know if I really like this or if it bothers my skin if I don't even have a full pump of product to use on my face to try it out. I really don't understand why this woman was so stingy with a damn concealer and primer sample. Also, not to mention she was very rude. Was rushing my aunt and I out. Saying "if you aren't going to buy it, here you go" and hands sample. In a very rude manner she tosses the bag into my hand and walks away. No Thankyou, no nothing. read more

SEPHORA - Really? Not even enough to try for one day. - Cosmetics & Beauty Supply Near Me - The Woodlands, Texas

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Terrible experience! I'm from Europe where staff don't bother you when you are shopping. In less than 5 min at least 4 girls that worked there ask me if I needed something. I said no thanks I just want to look, so I started trying new products now my hand and this girl came to tell me she had to do that, I said no thanks I know the store and the products and I wanna do it.... I kept looking for the products in the same brand and she came back in less than a min telling me again that she could do that for me. OkAy this is new for me. I think she though I was gonna steal something I guess because that was really aggressive! In Europe nobody bothers you if you don't need help, they ask you and that's all! Never come back to that place again! read more

Doesn't open at 9.... I'll be sitting here for over half an hour waiting to pay top dollar... you think they would have better information for such a posh company. read more

Victor was super helpful, thanks to him I was able to pick the right toner & moisturizer for my skin type. Yazmin is super sweet and funny! Love coming to this Sephora, everyone is always so sweet and helpful! read more

As a loyal customer, I will no longer waste my time with sephora not in store or online. So many issues I don't know where to begin, and customer service is bad. Their whole software system is outdated and primitive especially for "beauty insiders". Last incident - I was going to be refunded half the money I used for a purchase - because "the system". Nothing against the girls working in store - they are great. It's the people in charge - especially customer service on the phone. read more

Another review for yet another Sephora location. Beauty addict? I think so. I recently became part of their VIB Rouge if that tells you anything. Just like the majority of the other locations i have went to, this staff knows their stuff! Just recently i have been trying to find a new foundation because Bare Minerals just wasn't cutting it anymore. I asked for assistance when walking into the store, and was helped almost immediately. Thanks to the nice lady assisting me that day, i now have found my new foundation that i absolutely love! Thanks again Sephora for yet another awesome customer experience :) read more

Beauty consult by the name of Lily was outstanding with customer service! Knowledge, friendly & courteous she smiled, she expressed interest in my interest & was honest & direct about my choices. She didn't try to sell me anything I make me feel like I was wasting her time. Loved the cleanliness & beautiful selection! Just passing through, first time here. read more

This store has a fantastic staff all ways willing to help. There are very busy so give them a moment to get to you .I've learned if you need to be color matched for a foundation check in at beauty studo to get on the wait list. They have all of the top brand's like Beautyblender,Nars ,Kat Von D and many more they even offer min facials and make overs. read more