This is a very quiet Walgreens. The older woman employee was very helpful. I couldn't find a product and she looked it up on her computer and found it! Excellent service! Make sure you put in a phone number and get the store deals. read more

1/5 Absolutely fucking ridiculous. I called this Walgreens FOUR HOURS before I came in to have my prescription filled. I was told it was taken care of. Apparently, that was a fucking lie, because when I arrived, I was told nobody had actually verified or entered the prescription. So let me get this straight: I call four hours ahead, give you the information you need, and somehow the prescription just disappears into the void because nobody bothered to actually process it. Incredible. Then came the waiting game. 10 minutes in line. Another 20 minutes waiting. Then ANOTHER 10 minutes in line. Roughly 40 minutes wasted just trying to get a prescription that I had already called in FOUR HOURS EARLIER. And somehow they managed to make the experience even worse. While I'm already frustrated and not feeling well, I'm asked for my date of birth, phone number, and address THREE OR FOUR DIFFERENT TIMES. Apparently, repeating the same information over and over is part of the Walgreens prescription-filling process. The attitude from the staff was the cherry on top. No real accountability, no sense of urgency, and absolutely no consideration for the fact that someone standing there waiting for medication might not exactly be feeling their best. This wasn't a minor inconvenience. This was a complete failure of communication, organization, and customer service from start to finish. If I could give zero stars, I would. I called four hours ahead and still somehow walked out having wasted nearly 40 minutes of my life because nobody could be bothered to properly handle the prescription. Do better. Seriously. read more

Refused to accept a 32 lb FedEx package. If you can't handle a standard FedEx package, you're not really a drop off location. Complete waste of time. read more

Pharmacy on corner of woodlands parkway/Kuyk Rd painfully SLOW and never have prescription ready when promised. Had enough! Switching to the location over by research forest. Fingers crossed they are nicer and more efficient. read more

They will kill you. They act like CVS trained them. Lies they tell. Flat out lies. Always wait for it then ask another to check his facts. They put him. YOU WILL HAVE days without your medicine. Reporting to execs in Sugar Land. I had to be creative to get the supervisor. read more

absolutely no pride in the job. Entire staff is terrible. You have to ask the question just right and ask them to triple check. Zero pride. read more

Megan was a terrible pharmacist. I got to the drive through window and wanted to see if my medication was ready, the whole time she was giving me a hard time and turns out that my medicine wasn't ready so there was no need for that. I went on my application to refill my medication and then called again to see if it went through. Of course Megan picked up and her first thing was I was the person who got you in the drive thru, after that it was difficult to get her to see if my prescription went through as she wasn't being compliant, and then she ended the call mid conversation. read more

We have been customers of this Walgreen's location for 10 years. The past 2-3 years we've experienced a significant decline in service, wait times, incompetent workers, and all in all poor management practices that have led to reducing the total efficiency of the pharmacy. Although we like the pharmacist, we can no longer make this our "default" pharmacy. Sadly, we will be changing over to HEB across the street. Walgreen's Upper Management has had ample time to identify the problem and has yet to fix the issues. Businesses only thrive by improving and/or maintaining steady customer base. Good luck to this business as it is our neighborhood pharmacy but has not been run at all like it ran several years ago. Indian Springs Neighbor read more

Clean store good for snack or water ! Little store but has everything you need. Right there in woodlands parkway and kurk, very good location ! Legit if you need something definitely come here !!! read more

Walgreens - Clean - Cosmetics & Beauty Supply Near Me - The Woodlands, Texas

I ran in to get a Mother's Day card (last minute of course) and I couldn't believe that they had such a large selection of cards to pick from. These Walgreens are usually smaller than the 24 hour one's so I figured they wouldn't have a wide selection of Mother's Day cards but I was pleasantly surprised. The employees were also really nice even though I went in at about 9:50 and they closed at 10pm. Sometimes when you go places and they're about to close they give you attitude, act all rushed, don't even greet you etc... but it was nice to not have to deal with that. Good, friendly customer service. read more

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Made an appointment for a flu shot thinking it would be quicker than just walking in and even filled out the paperwork ahead of time. Still waited over half an hour for a flu shot. Unless you have unlimited time on your hands, don't bother coming here. read more

ANOTHER UPDATE: I have not been able to get a hold of this store for 24 hours now. My new pharmacy has been calling them constantly since last night and all day today and THEY STILL CANT GET A HOLD OF THEM! Will I ever get my prescriptions? Who knows?! UPDATE: after waiting on hold a little longer, I was hung up on after waiting for more than an hour. This Walgreens has the worst pharmacy I've ever experienced. There is not a single time where I go to pick up prescriptions where something doesn't end up going wrong. I've only been using this pharmacy for less than a year. I'm currently on hold with them. I've been on hold for 56 minutes. They did answer the phone after 34 minutes, didn't speak a single word, I said hello 3 times, they put me back on hold, I've been on hold since then. I've already "fixed" this issue twice before and they still don't have it right. I am so fed up. The only reason I use this pharmacy is insurance limitations. read more

Pharmacy is ok unless you need a vaccination. Seems that they needlessly make you wait. Have experienced this on several occasions.

The pharmacy is short staffed and that's probably not their fault but the company's fault. Wait times terrible after work and only 2 people working. read more

The pharmacy at this location input my 3-month supply of medication (specifically written to be 3-month supply) incorrectly submitted my rx to my insurance. The refill has been filled correctly for the previous 6 months but now they refuse to admit they made a mistake and have not been forthcoming or helpful at all to me or my benefits company trying to resolve the issue they caused for the past week. Will be taking this to their next chain of command due to Delores' I professionalism and inability to correct their mistakes. read more

The pharmacy has TERRIBLE service again. I arrived to pick up my prescription and they informed me that only one is ready from the same dr. They said it would be ready in 30. As I pull into my driveway 8 minutes later I receive a text that it is ready. 3 Of the last 5 scripts were filled as generics even though the dr marked it "medically necessary" Also, another time I payed 90 instead of 35 because they did not have anyone there capable of processing the company coupon. I don't understand why this is so difficult!!! read more

I like Walgreens. What can I say, I go in for my drugs and Milk of Magnesium as a consequence of some of those drugs. No, seriously Walgreens is a great store to stop in for Cards, Gift Cards, after Holiday sales, but just remember you have those after Holiday treasures in your underneath stairwell closet, come next Holiday season. Great Candy selections and they ALWAYS have white colored Peeps, the only kind I eat because they taste like butter. Now, it is Ghost Peep season. Soon they will be on sale and I put a few in the freezer come next time I see White ones. When we do the Samaritan's Shoeboxes at Christmas time, I always have toys or books, little things that are age appropriate and allowed and picked out from their great clearances from the season before. It is a big help on the budget when you really want to give to more than one child. Some things are on the pricey side such as over the counter medications. I usually don't go for prescriptions there because I use only one pharmacy so they can monitor allergies and side affects. I have used their pharmacy and staff were very professional. They are also where we take passport pics when time to renew or they has been stolen before renewal time when in Milano. read more

Love this Walgreens. I spent years at a subpar pharmacy. I always get through the drive through fast. They seem to be well staffed. They just make it easy. read more

I love this Walgreens! Everyone is so nice and helpful. I recently had an issue with a prescription and I was treated so kindly. Special shout out to Dee! She went above and beyond to get the prescription filled for me. The store is also always clean and everyone makes an effort to help you out if you have any issues or questions. read more

Pharmacy needs to either hire people who truly wish to help people or train the ones they have to be more courteous. Been going to this particular Walgreens on and off for over 8 years and the unhappy employees has been their only consistency. Just a reminder...if you're that unhappy in your job, do yourself the biggest of favors and go do something that makes you happy! read more

The pharmacy at this location is the far below reasonable expectations. It's not uncommon to be told our prescriptions are ready, only to find it's partially true. They are unapologetic, and lack the fundamentals of customer appreciation and service read more

Worst pharmacy in The Woodlands. Went in today to buy some Sudafed. Cleared the State check then the credit card machine locked up while "processing". They started over since no receipt printed. Of course the state system rejected the second request. 20 minutes later I walked out with no Sudafed. I'm going to check my credit card statement and will probably see a charge from Walgreens. Pathetic. read more

I feel stupid reviewing a Walgreens, because it's just a pharmacy, but seriously, this store was so clean and well lit and maintained that it made my daughter and I pause when we walked inside. Did NOT feel like the typical quick stop pharmacy. The cosmetic aisle is extensive and again, everything is so well displayed. The clerk at the photo center was gracious and friendly and the rest of the staff was as well. Definitely making this our preferred pharmacy from here on out. read more

I drove up to the drive thru and waited behind a car in front of me to be helped. The car in front me waited and no one came to the window. They ended up driving off. Once I pulled up to the window I was told by the employee through the intercom that they would be right with me. So I waited and waited all while watching three employees walk past the window and or shuffling papers laughing amongst one another. Then a fourth employee came up and not one of them stopped to help me at that point. After waiting approximately 20 min I pressed the call button. I waited some more until the same employee told me again they would be right with me, when I responded asking how much longer will it would be I didn't get a response. Finally after 30 min the employee came to the window. As I handed him my prescription I said if it is going to take longer than 30-1hr I would take my prescription elsewhere. He took my prescription and told me it would be ready in 30- 1 hr. I came back 1 hour and 5 min later, and the female employee tells me that it's not due to be ready for 40 min but we will have it ready in 15. The customer service at this Walgreens is by far the worst I've ever experienced. I understand the pharmacy gets busy but not to acknowledge a customer when 4 employees were working and had no one at the counter they were assisting is unacceptable.y read more