Poor experience in the drive thru lane. The male employee made us wait in the second lane until he…read moreservice 5 cars. We waited almost 20 minutes! We've used this location for the last 13 years and have never experienced this before. He was rude and unapologetic. Will be transferring to a nearby pharmacy with better customer care!

Went to pick up a prescription I refilled via email, and the pharmacist said it was never refilled…read moreeven though they called multiple times, sent emails, and I spoke to someone last week. I'm in the middle of switching insurances since I changed jobs, however, the pharmacist or tech I spoke to on the phone said it was already billed and went through my previous insurance. Annoyed I stopped by inside for nothing. It's ok. I don't really need the prescription, but if I did, that's a waste of time. No, I do not want to wait 10 minutes for you to refill it. I have another appointment and was hoping to just pick it up and go.

Hours say pharmacy open until 9pm, but they shut their doors a few minutes before! Rude rude…read morepharmacy techs

We got our COVID-19 booster vaccination here because it was the only pharmacy in the area that had…read moreModerna available. We just walked in without an appointment and we're vaccinated within 10-15 minutes of our arrival., which I thought was pretty darn good since we had no appointments. Our pharmacist did painless jabs on us. One of us had a mildly sore arm on day two, otherwise no side effects. We get some of our prescriptions here, and have never had a problem with the pharmacy. The rest of the store is typical CVS and unremarkable either good or bad. It's what you would expect from a large chain store. It is close to home, and that is a plus.

Regarding prescriptions, Walgreens can be vastly more expensive. For instance, one prescription of…read moremine costs $100 at Walgreens. But costs $10 at Costco. Really. Walgreens charges ten times as much for certain prescriptions. I'll drive to Costco to save $90. One recent evening I went to pick up a prescription. It took approximately 25 minutes. There were two people in line ahead of me. There were easily four to five pharmacy technicians (that I could SEE) getting orders ready and servicing customers. A neighbor of mine was ahead of me in line. He wondered aloud what was the problem? After the long wait, he found his order inexplicably wasn't ready. Twenty to 25 minutes to get your prescription when there are only two people ahead of you in line - and they are fully staffed with employees, many of whom have worked there for some time. Wow. As for the rest of the store, there's the creepy, unfriendly short man who is...I don't know...maybe a shift leader. Or an assistant manager. He has a foreign accent and I don't know where he's from. Possibly Nigeria? Who knows? But his attitude isn't the best. HOWEVER, there are nice, helpful people that work there. For instance, there is a cashier named Delbert who is always cheerful and helpful. The women who work in the area where they sell cosmetics and that sort of thing are mostly very friendly and courteous, which I appreciate. The manager of the store - I think is name is Mr. Yap - is always helpful and has a very humble demeanor. If he passes you in the aisles, he asks if he can help you find something, for instance. You'll recognize him by the photo of him in the store. A very pleasant man. Overall, I give three stars because of the convenience factor and due to those employees who go out of their way to be helpful and who are overall good-natured human beings.

I've had a frustrating experience calling this Walgreens pharmacy. Instead of answering the phone…read moreprofessionally by identifying the pharmacy, the call is answered with just "Wa..." before the employee disconnects the call. This has happened more than once and makes it very difficult to reach the pharmacy when I have questions or need assistance. A simple, courteous greeting and taking the time to help customers would make a big difference. I hope management addresses this issue and improves the level of customer service.

Pharmacy did not respond to prescription order for over 18 hours until follow up personal call…read more Offered no apology. Use different provider!!!!

I honestly do not know what in the world is wrong with these people I know for a fact that my vet…read morecalled the pharmacist named Michael and told him about the prescription and yet when I contacted him, he goes no one's called me. How would they know his name if they had not spoken to him, I also spent 20 minutes waiting on hold to speak to them on multiple occasions this pharmacy really needs to get a tack together

The unprofessionalism at this pharmacy is staggering. There's usually a long wait when we pick up…read moreour medications (even when nobody else is in line), but that has never been more on display than it was when I called about a prescription issue this evening. I called at 7:34 pm-- plenty of time, you'd assume-- to speak to a staffer before their 8 pm closing time. The automated recording instructed me to hold, as there were three callers ahead of me. The number eventually dropped to one, and as my call timer hit 26 minutes, the recording told me to continue to hold as they handled other customers. So I held and I held and I held some more. Finally I hopped in the car and drove to the store, my phone speaker continuing its instruction to hold. I marched straight to the back of the store where-- no surprise-- I found the pharmacy locked and dark. I would expect them to lock the door and close the blinds at 8:00, but a respectable, professional staff would clear the phone board before heading home. They didn't even have the "common courtesy" to hang up on me. Wishing to take it up with a manager, I kept my phone speaker on as I awaited my turn for the cashier up front. "Please continue to hold as we are speaking to other customers," it repeated over and over. At 8:28 I finally spoke to a human being. "May I speak to a manager, please?" "Um, wait, is it Tuesday?" the cashier asked. "Yes, it's Tuesday. May I speak to a manager, please?" "No, he's not here. He'll be in tomorrow." "Is there nobody here who can help me with a pharmacy issue?" "Pharmacy closed at 8:00." "Yes, but they were open when I called them, and the automated voice keeps telling me they're still speaking to other customers. Look at the time stamp on my phone." I would have suggested the entire staff take a refresher course in customer service, but at that point I realized it's a fool's errand to look for any kind of meaningful assistance from people who clearly value their own time above their customers'.

Another fail by Walgreens. The second location in two days that was a huge let down. These guys…read morewere at least apologetic but wouldn't fill my prescription for a difficult to find medication because I wasn't an existing customer and hadn't used Walgreens in a few years. That's because there isn't one close to my house so yeah, I haven't. I'm having to drive around trying to find the medication, trying places not in my immediate area. Thanks for NOTHING!

This pharmacy is so incompetent and really doesnt care about your time, Been trying to set up auto…read morefill since January, still not done, took 4 visits for then to get my phone number right, was told to be here at noon prescriptions not done, done at 12:45 But forgot one so another 15 minutes, this is why we quit using them a decade ago, But HEB is no longer under my plan, if its under yours go thee its so much less stressfull.

I'm in shock at how the pharmacy responded to what could have become an emergency situation…read more Daniela "Danny" was helpful at first. When we returned the pharmacy was about to close but we were there by 7:55 with a person in front of us as she was leaving she said "these people don't care". We stepped up at 8:01pm with the pharmacy manager Diem Kim walking away with no attention given to the situation as she said we're closed! Then Danny became very sarcastic almost in a laughing manner "have a great night sir" as she lowered the gate and turned away! We were purchasing medication to prevent blood clots and they were very aware of our predicament we were in. We are changing pharmacies as soon as possible! They don't even deserve the star but you have to in order to post the review!

I am not just reviewing this location of CVS, which is bright and clean but mainly for the CVS…read moreRapid Testing.... Of course I was apprehensive when my husband and I drove up...you do need to make an appointment online and I hadn't been feeling well so I made the appointment...very prompt service...very kind and efficient I tested positive so after spending the next 10 days in my bedroom I went back to this location...I needed to have 2 negative tests with 24hours in between...we went back to this location because the nurse was so so nice Hilarie is her name...well, I had 2 negative results but she was adamant about my resting etc...I miss her, she made a scary experience not so scary!

I come here mainly for the pharmacy. I was actually transferred to this location because my old one…read moreclosed. The service here is grossly understaffed. One guy running three (sometimes four checkout boxes). So yeah, you have two wait along with two other people.

this compound pharmacy is ridiculous. I was a patient for almost a decade then they tell me when I…read morepick up my medication this month which is hard to get that next month they will not be able to make it. My doctor had already sent next months prescription over there electronically we had to find somebody else that will be able to make it next month and resend it over there. I don't know how they know that they won't have the stuff to make it the next month but that is fine they kept going up every month 5 to 6 dollars in price. I would not recommend anybody to go there. I believe it is the people working there. I contacted corporate office in NY got no response ridiculous.

I have been going to this location for years and have never had an issue. I believe they have…read morechanged hands recently because the experience has drastically changed in the last few months. Prescriptions take much longer to be filled, it can take well over a week (it took two weeks for me this last time!) if they have to call your doctor for approval. I recently had a prescription filled for 90 pills and when I opened the stapled bag when I got home there were only 60 pills, I now count every pill to make sure I'm not paying for medication I don't receive. I am currently looking for recommendations for a new location I can trust.