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Morgantown, WV

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Sally Beauty

2.5 (2 reviews)
Open • 10:00 am - 8:00 pm
Updated 2 weeks ago

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2 years ago

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8 years ago

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Tuscan Sun Spa & Salon - Morgantown - Esthetics treatment room at Tuscan Sun Spa & Salon.

Tuscan Sun Spa & Salon - Morgantown

2.8(45 reviews)
0.9 mi
•$$

The staff were beyond friendly! It was my first time at this spa, they showed me around and made me…read morefeel extremely welcome. They provided robes and slippers to change into. After my massage, one of the employees walked me to the salt cave. She had a cherry lime slushee and mini charcuterie board laid out for me. I spent the most time in the salt cave. it was very relaxing and quiet. They also have a sauna, which I took advantage of! Overall, I felt pampered from the moment I walked into Tuscan Sun Spa. Will be going back.

I recently moved to Morgantown and have been trying to find high-quality beauty and wellness…read moreservices in the area. Unfortunately, my first experience at Tuscan Sun was incredibly disappointing from start to finish. I arrived early so I could review the brochure and choose the right facial. I expected an aesthetician who could guide me, ask questions about my skin, and make recommendations. Instead, the aesthetician seemed unsure about the services and unable to explain anything in detail. I ended up suggesting options -- either the caviar facial or the brightening facial -- and she simply chose between them without providing any real consultation. I also mentioned wanting her advice on Botox for my forehead lines. Her immediate response was dismissive: "No, you don't need that -- I have more lines than you." That was not professional, nor was it an actual consultation. During the service itself, she never asked about my skincare routine, what products I use, or what concerns I have. She didn't recommend anything for maintenance or future care. And to make matters worse, she barely touched my face. It genuinely didn't feel like I had a facial at all. When the service ended, I had a thick layer of exfoliant still on my skin and globs of product left on my lips. I had to go to the restroom afterward to clean my own face. For $175, I received absolutely nothing of value. When I walked out of the room and asked about next steps, she simply said, "You can go down and check out." No aftercare. No guidance. No interest. At checkout, I asked the front desk staff whether I should wash my face because of all the product left on me. They looked at me like I was asking something strange. The entire experience made me feel unwelcome and honestly embarrassed -- like they didn't want me there at all. I walked in thinking I might sign up for a monthly membership. I walked out knowing I will never go back. This was hands-down the worst spa experience I have ever had -- and I moved here from New Jersey, where I've had many facials over the years. I've never had anything close to this level of unprofessionalism and lack of care. Never again

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Tuscan Sun Spa & Salon - Morgantown - Salon area at Tuscan Sun Spa & Salon.

Salon area at Tuscan Sun Spa & Salon.

Tuscan Sun Spa & Salon - Morgantown - Nail salon area at Tuscan Sun Spa & Salon.

Nail salon area at Tuscan Sun Spa & Salon.

Tuscan Sun Spa & Salon - Morgantown - Waiting area at Tuscan Sun Spa & Salon.

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Waiting area at Tuscan Sun Spa & Salon.

Walgreens

Walgreens

2.0(4 reviews)
2.0 mi

Strange that you would have that experience. Mine was just the opposite ... courteous and prompt…read moreservice every time I have dealt with them. They have stressful jobs. You might want to try being friendly from the start with them. You would likely get different results.

Would give less than 1 star if I could, where to begin? 1.)…read moreYour script takes 10 to 15 minutes to get from your doctor to the pharmacy (I know from the auto notification that i received), however they tell you that the minimum amount of wait time is automatically 2-4 hours at the earliest. 2.) You try to switch your scripts to a better pharmacy and they give the pharmacist a extremely long wait time (as I was informed from the other pharmacy). 3.) You try to call the pharmacy because after an entire day (over 8 hours) they still haven't faxed your scripts over to the other pharmacy. And you guessed it, I'm still on hold waiting to even say my issue and it's already been over 1 hour on hold. Worse I can stand the horrible music, but around every 15 seconds it says "we're sorry a staff is answering other calls and will be with you shortly". I'm beginning to wonder.... I'm guessing that I will be here for quite awhile longer since noone is answering the phone, I swear though after all that if they hang up on me I'll complain to corporate. To the people who frequent this pharmacy, I honestly feel sorry for you. There's better ones out there, and they deliver. Bonus? No indecent wait times

Sally Beauty - cosmetics - Updated October 2026

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