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    Updated over 3 months ago

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    Tuscan Sun Spa & Salon - Morgantown

    Tuscan Sun Spa & Salon - Morgantown

    (42 reviews)

    $$

    I recently moved to Morgantown for a new job, anyone who has moved to a new state knows how…read morestressful that can be. After getting the bulk of my move taken care of I got the Aveda Stress Relief Massage. It was wonderful and I did feel a huge relief, I didn't really enjoy the scrub applied to my back, but that wasn't a huge deal. Erin did excellent work and gave me some tips to assist my poor back. The front desk was very professional and I rescheduled another massage. I love the ambiance of Tuscan, as you walk to the massage rooms in gets a little darker so you aclimate to relaxation. A couple days later I scheduled an eyebrow and bikini wax online, accidentally for the wrong day. I called the next day to reschedule both from the 29th to the 30th, but either I wasn't very clear or the woman was experiencing a case of the Mondays because she only moved one of the appointments and I had to call again to move the other. I look forward to having other services completed here.

    I recently moved to Morgantown and have been trying to find high-quality beauty and wellness…read moreservices in the area. Unfortunately, my first experience at Tuscan Sun was incredibly disappointing from start to finish. I arrived early so I could review the brochure and choose the right facial. I expected an aesthetician who could guide me, ask questions about my skin, and make recommendations. Instead, the aesthetician seemed unsure about the services and unable to explain anything in detail. I ended up suggesting options -- either the caviar facial or the brightening facial -- and she simply chose between them without providing any real consultation. I also mentioned wanting her advice on Botox for my forehead lines. Her immediate response was dismissive: "No, you don't need that -- I have more lines than you." That was not professional, nor was it an actual consultation. During the service itself, she never asked about my skincare routine, what products I use, or what concerns I have. She didn't recommend anything for maintenance or future care. And to make matters worse, she barely touched my face. It genuinely didn't feel like I had a facial at all. When the service ended, I had a thick layer of exfoliant still on my skin and globs of product left on my lips. I had to go to the restroom afterward to clean my own face. For $175, I received absolutely nothing of value. When I walked out of the room and asked about next steps, she simply said, "You can go down and check out." No aftercare. No guidance. No interest. At checkout, I asked the front desk staff whether I should wash my face because of all the product left on me. They looked at me like I was asking something strange. The entire experience made me feel unwelcome and honestly embarrassed -- like they didn't want me there at all. I walked in thinking I might sign up for a monthly membership. I walked out knowing I will never go back. This was hands-down the worst spa experience I have ever had -- and I moved here from New Jersey, where I've had many facials over the years. I've never had anything close to this level of unprofessionalism and lack of care. Never again

    Sephora - cosmetics - Updated May 2026

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