Terry Anne, recommended me two bleaches to combine, they were absolutely *chefs kiss*. So grateful because of her I was able to achieve the blonde I have been shooting for! Second visit to a Sally's where I've been very pleased with the customer service and the knowledge of the employees. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Long Beach, California

Super helpful staff. Sally on the traffic circle didn't have any more of the clearance product I wanted, and they called the Bixby Knolls store for me. I was able to toodle up there and buy out their remaining inventory. Great customer service at both locations! read more

I have been here numerous times to get some hair dye and both times there has been a girl who has been extremely helpful. This last time I visited, I wanted to change my red hair to a brown color. I knew I needed some things but this was my first time attempting to remove the red from my hair. The girl who worked there was so patient and extremely helpful. She explained everything to me and was even willing to write down all of the steps to make sure I'm successful in my hair color. Lucky I remember everything that she said and I was able to complete all of the steps. I am extremely grateful for this girl who went above and beyond to inform me of options and to help me out. I will continue to come here just to have the same girl help me out with any future hair coloring. read more

First time coming here looking for Kenya moors hair care products. I was greeted immediately by a friendly blonde who told me about the promotions. She not only Rolf me but showed me which was above and beyond. I told her what I was looking b for and she walked me right to it. Love that service because it's rare. Upon checkout, she asked if I was amber then told me about the benefits. I wish more salespeople were like her. This is my first time in this store but it won't be my last. read more

I absolutely love this place. They're always here to help me clean up my mess lol Very knowledgeable. The store is organized so that you can get what you need, go to the register and head back to the house to fix your YouTube mistake lol. They even have a Rewards program Doesn't get better than that. I recommend this store and the great customer service that comes along with it. read more

Sally Beauty - Display - Cosmetics & Beauty Supply Near Me - Long Beach, California

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I went in to just buy a leave in conditioner to help with the bad nightmare of going two weeks prior to the wrong stylist at a salon in Long Beach. She left the bleach way too long and left my hair with so much breakage. TERIANE was the person I needed in this moment in my life. She recommended products and advice to begin the journey to repair my hair and even how I could color grays at home without further damaging my hair. Something the salon stylist didn't even offer. Teriane is so knowledgeable, friendly, patient, kind and sweet. EVERY Sally's should have a TERIANE. Forever grateful. read more

They have the wrong hours put up. They close at 8pm. I wish they would update their hours cause I drive all the way over here just for it to be closed. read more

Came here at 8:40 pm and they were closed when it says they close at 9pm ???? Please update the time schedule and don't waste people's time!

I had to take the time to write this review. I just walked inside of Sally's and usually you will be greeted,well not today. I started looking for a product, which I couldn't find. I walked up front and asked, I was told,it was in the middle isle, to the left,but it's all scattered. Others were being helped by someone else. I even had someone walk past me,and never asked if I needed help or anything. I kept looking,until I decided to leave,and that's when the same person at the counter said bye!! I won't patronize that particular store anymore! read more

One of the largest Sally Beauty Supply stores I've ever encountered... The employees here are no non-sense, but in a friendly way. Customers are constantly trickling in - at least when I first visited (7/22/18). I needed to exchange a pair of scissors that just literally were not "cutting it." I bought them at a different Sally's a couple of days prior. The ladies here made some swell recommendations and I took advantage of their $2.50 yearly membership as I know there are other products I will need from this chain that I won't/can't get at other walk-in stores. Clean, organized store. I wish this was my closest Sally's. C'est la vie. TIPS - close to the 710 and 405 freeways - next to Vons with plenty of free parking 2018 Yelp challenge #158 read more

I've been going to Sally Beauty for years to buy hair color, not much else. I only go there because Beautiful Collection isn't sold at Target. It was an OK place to go, but the people working there now have a very unfriendly and strange vibe and I feel uncomfortable and u welcome there. They don't seem to want to be bothered or maybe they don't want "certain" people there. It wasn't always like that. It's sad because these are young people. They are not nice. My money is green, and I can shop on Amazon with free shipping. I don't spend where I don't feel respected. Zero stars...but I have to leave 1 that's not deserved. read more

I live in the Bixby Knoll area(where this store is located) but unfortunately I ONLY SHOP HERE WHEN necessary because of its poor costumer service. Every blue moon I try to give it another try because it's literally the next light from where I live. Example: they open at 9:00. I called them at 9:06am to ask if they take American Express.. I greeted their customers service rep with a "Hello and Good morning " (which she didn't even think to do)and followed it up with my question about them taking American Express Her answer " uh yeah" I tell her "well, ok I was just calling check, being that I wasn't sure .. her answer " ok" . After that I said bye and hung up,and now writing this review at 9:19am(when after all this time 8+ years I have tried not to)Everytime I try this location, I'm always reminded why I go ahead and take the extra drive to a different one. read more

Great prices and usually in stock - very convenient to order online and go in and pick up. Has all your hair, nails and beauty care needs

Update, new staff friendly and courteous. Been coming back now for at least two years. It's nice to do business again in the neighborhood, with people that care read more

The lady that helped me was named Karen and she was very nice and helpful! She helped me pick out some products for my frizzy hair and she explained things and really took the time to help me. There is a Sallys closer to me but I will make the drive! Thank you Karen I hope you see this! Great customer service! read more

One of my favorite Sally's but Saturday I was disappointed because I called to see if they had any lashes in stock & I was told no but my intuition said just go look . I did & they lashes I just called about was there after being told they didn't have them ... very disappointed that you can't trust the word of sales person read more

Friendly informative staff, they have the goods at a reasonable price. What more do you want?

Horrible customer service, that's all there is to it. I went in looking for one nail polish, a limited edition that went fast elsewhere. I looked in all the bins, talked to a few employees about my obsession. They laughed with me and commiserated about how fast the colors went. As I'm finishing my purchase and still sighing about my loss an employee comes up behing me and pulls the color I want out of a drawer. I'm all excited, could it be?! No. The employee says "Oh yeah, I wanted this for my sister." Puts it on hold and leaves me hanging. Poorly handled. It was like she was rubbing it in. I Won't be visiting that location again. Update 12/28/14 - They still have exceptionally horrible customer service. You call and ask if they have a product in stock and they just say "no sweetie sorry." They don't go look, ever! They're too lazy to look. How this location is still open is beyond me. Corporate really should step in. read more

I've never had a sales associate be so rude to me ever. I was genuinely shocked at how impolite and unwilling she was to help me. I'm a cosmetologist and was planning on buying a few supplies but I honestly just walked out. She had horrible roots and faded pink ends. read more

So I've been here a few times...and I usually go in my pajamas if you can imagine how that looks. Being a girl, beauty stuff excites me. I want to take my time and be comfortable. every time I get treated like a potential thief and I've observed a certain cashier that will stand in a certain space to watch mirrors for shoplifters and hover over you to make sure you don't snatch anything. now I understand she just wants to prevent theft but she could do it in a way less conspicuous manner. This is the third time I've felt like this in the store and it just kind of makes me feel unwelcomed and judged. read more

It's a Sunday morning on my way to work in need of a t-liner clipper. Maria A greeted me as soon as I entered and asked if I needed any help. I said yes. She was very patient with me looking at all the clippers and helped me find the right one. Because of her great customer service I will be coming back. read more

Found exactly what my daughter and I needed. The facility was neat, clean and organized. We were approached by a very helpful and friendly staff immediately to see if we needed assistance. Both staff we encountered were great. read more

I love Sally's! They've got some good hair products and make ups! I've been here gazzilion of times ever since I do my hair color.. and now I keep coming back for their palladio make ups! Price is just right. Close by my place. Staffs are nice & helpful. Definitely a 4-stars! read more

Ok so we come here for a few things right look I know I don't wanna be here cause my football game gonna start soon.but I want this vist to go threw smooth but staff like its that time of the month I mean wholle store read more

I've been to this Sally's a few times and let me tell you that all the times I've been here the employees make me feel uncomfortable. I like to look around, take my time, and read all about the products they have, and the employees hover over you and watch you like if you're a thief. I get that there's some people that do go in there to steal, but geesh not everyone is in there for that reason. They make it really uncomfortable to shop here. I come to this location because it's the closest to my house, but I am seriously considering going elsewhere from now on. read more

Seriously i just gave it a 1star beacause theres no option for Zero stars.. some asian lady chola look alike has a big fat attitude she is not a proffesional at all!. Made me feel uncomfortable and bad about my self. I was returning some andis detachable clippers and gave me a hard time! Never again will i go there..unlesss i whant to get her name and talk to the manayer about her. But ugh bad service read more

Wow! So Sally's everywhere needs to really step up there game and only hire employees that know the basics at the very least! Omg such unfriendly, sour and unknowledgeable people aren't usually employed... I mean if you work at a resteraunt the servers have to at least know what the item comes with or someone who works at target needs to know what aisle a product is in.... I mean come on what the hell? So my experience today was just ridiculous! I've dealt with this girl before and she hasn't gotten any better it's been a month n a half since they hired her... last time I dealt with her she got so frustrated when doing a return for me she was huffing and puffing and yelling and whining for someone to help her and kept glaring at me.....so this time my boyfriend and I came in and immediately she was super sour to me and glaring at me... my man was like wtf do u know her cuz she's really giving u the stink eye .... I asked her for help with finding a toner lol yes I know I been trying to help my brassy hair!!! I asked her about ion toners and she said no one knows about them because they just came out and I told her "uhm they've been out for like 3 months or more" she started getting flustered as usual... and I said well what color you think I should get... she pointed to the grey one and I said well won't that turn my hair green? Or too grey and she's like uhm yeah I guess then I asked her about cool blonde toner and she's like no I don't know anything about that and I said don't u have to be knowledgeable about products to work here and she's like uhm I use other stuff and she's rolling her eyes and glaring at me and then I said well is there anyone who's knowledgeable that is working anytime soon and she said h can wait forty minutes and stormed off... when purchasing everything I asked her if I could return it after I tried a patch test and she said ya only if I don't use like all of it and she crossed her arms and gave me the stupidest look. Ugh!!!!!!!! Love the manager here she's super nice and it's a big store with a good selection. But recently the two new girls are WORTHLESS read more

well I went to purchase my ion hair dye and I see that there is a new male employee working the cashier. A lady asked him something and he really couldn't answer the question, then another lady asked him about a hair conditioner and he didn't know what she was talking about, another employee said we don't sell that here, so I went over and told the lady I knew the product which they didn't have and told her she can use a couple of products that I recommended to her, so I took her to the product and explained to her how to apply it, now if your going to hire new employess train them. Since this employee didn't know, maybe he should of stood around and maybe he would of learned something instead of taking off. Customers come in and need help if they don't get it they will go elsewhere, read more

Had to take time out and write this review, Brandy provided me with excellent customer service, when I say above and beyond.....words can't express my gratitude. There was an issue with a barber chair I ordered, she stepped in and delt with the distributer and got it handled!!! Not only did she have the chair replaced she personally delivered it and made sure it was correctly assembled!!!! I am one totally satisfied customer. MiMi read more

Stopped in here looking for a Matte nail polish top coat, they didn't have one unfortunately but they seemed to have a good selection of everything else you'd want at a beauty supply store. The employees were nice enough, not super attentive but once you had their attention, they seemed genuinely interested in helping. I'd come back if I had call for a beauty supply. read more

I've been hearing rave reviews about Sally's and figured I have to try it out. I must say I was a little disappointed with the make-up selection. This place only carry paladio, Sally brand make up, a lot of fake eyelashes. The rest is nail polish, mani and pedicure stuff, hair and hair styling products(curling iron, flat iron, brushes etc) and hair extensions. The staff is nice a friendly. read more

If I could rate this location a ZERO star I would. we went Earlier today to this location. Brandy the cashier was nice when she rang us up, but there was another lady with blonde hair, that was their that didn't even help us out, she told us said she would be right with us, since she ranged up a customer. waited over 15 minutes until we realized that she was gone, I wasn't able to catch her name. since she wasn't wearing a name tag like the other employee there, I am going to file a complaint with corporate, what kind of staff provides customer service like that, just leave them hanging and doesn't say a word and to the other employee and just leaves.. I am not coming to this location ever again.. read more

I'm only doing this review because of a sallys employee ,everytime I've needed guidance she's helped me and she's never been wrong .I wish I could remember her name but as soon as I get it I'll be updating. read more

I absolutely love the costumer service here! The girls are always friendly and have good product knowledge!

Where to start. Horrible customer service. Multiple times ice been here and ive had to ask WHY?! Its not just the people who work here some of the customers suck. You're going to run into fat white womyn who want to run you down when theres enough room to go around. And have sales associates who barely look at you when you need help. This place sucks. read more

I heard about the clearance sale online so I came in to see if I could find any cheap nail polish. Boy! Talk about rude service! I stood at the counter for at least ten minutes well within sight of 2 employees and was totally ignored. When a clerk finally came over I asked her for some price checks. "Those are half off the sale price," she grunted rudely. I pointed out that they didn't have price tags. Half off of what??? Then she began to snap at the other clerks about boxes that were left out that belonged in the back. Tacky. read more

This is my favorite Sally's by far! I've been to some pretty bad ones but this one is my go to. I'm greeted nicely when I walk in the door, the isles are clean, well organized and spaced out nicely so there's plenty of room. I love the products, there is always a good deal going on in bleach, or conditioners. You even save more with a Beauty Members card. The cashiers are friendly, and seem experienced with the different products. By far a much better experience than the one in Sepulveda. read more

Pros: Super convenient location (near the post office, 2 pharmacies, the bank, and a supermarket, I combine several errands in just one trip) Plenty of parking Nice employees, always happy to exchange beauty tips Quality hair extensions! Cons: Some items are slightly overpriced read more

This is my favorite place to buy beauty supplies. Everyone who works here is so helpful and professional especially the manager Brandy