So had an issue with Sunglass hut in Brea.... long story short check your stuff glasses before you…read moreleave. Now let's move on to Vivianna at the Macy's location in Cerritos. What a wonderful and helpful person, she was very enthusiastic and took care of my problem easily. She also made sure I was happy with my purchase. Great customer service A+++ Will shop here again because of her great customer service!

I visited this Sunglass Hut today excited to purchase the new Starfire Kylie Edition AI glasses and…read moreeven brought my new Insta360 camera to document the experience. Almost immediately, an employee told me I wasn't allowed to record inside the store. I looked around and didn't see any signs stating that recording or photography was prohibited. When I asked about it, I was told it was a corporate policy, but no further explanation was provided. Unfortunately, instead of helping me with the glasses I came to buy, the conversation shifted to unrelated rhetorical questions that left me feeling uncomfortable and discouraged from shopping there. I completely respect that stores can have policies regarding recording. However, if that's the case, those policies should be clearly posted and explained professionally. Most importantly, customers who come in ready to make a purchase should feel welcomed and assisted--not leave without buying anything because of the interaction. I hope management reviews this experience and provides better customer service training moving forward.

I highly recommend Eleven Optical. My husband and I have been here multiple times and each…read moreexperience has been positive. The owner of this establishment and the other staff members are kind, friendly, and extremely helpful. Very knowledgeable team as well. The Optometrists working there are also very attentive and skilled. The entire team made me feel listened to and well taken care of. Glasses selection is also very vast and stylish. Also, I was able to pick up my glasses day of each time. This is and will continue to be my go to place!

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Dr. Teresa Ung provided an exceptional eye exam experience that truly exceeded my expectations. Her…read morecare and attention to detail were evident from the moment I walked in. She asked all the right questions to understand my needs and concerns, ensuring a thorough examination. Her expertise in recommending the best contact options for me was invaluable. I left feeling confident in her care and grateful for her dedication to providing top-notch service. Dr. Ung truly deserves five stars for her outstanding professionalism and genuine concern for her patients' well-being. The front desk employees are fantastic as well. One thing that could improve would be the appointment system. They need to get it synchronized to what is being done online.

I've been coming here for nearly a decade. It's convenient, they speak Mandarin Chinese, and…read morethey've been taking my insurance. They do have quite an extensive glasses selection but they always seem too heavy for my nose bridge and prescription. But, it's not their issue after all. They're also really good with phone calls when you have an upcoming appointment or prescription ready.

Called to ask a super easy question 3 minutes before they opened to decide if I was going to make…read morethe drive or not- they picked up and hang up on me repeatedly. I did call back thinking the first time was a mistake and gave them the benefit of doubt. Guess that answers my question on going out of my way to shop there. If you didn't want to help me just don't answer, that would've been more understandable 3 minutes prior to start of business hours.

Went in on 6/26/26 in the evening and two young ladies were working, walked in and were quickly…read moregreeted and told the promo, when I had a question and asked one of the young ladies she barely helped because her and the other worker were on a phone watching some show. When I finally picked out the two pairs of sunglasses I wanted to buy I waited a few minutes at the counter and the ladies did not even glance up from their phone super engrossed in the show meanwhile the store had a good amount of customers, it wasn't until I had to tell them they I was ready to check out that they even noticed I was standing at the register ready to pay. It was only then that they put the phone away and started helping customers. I've never had such a bad experience at this store before.

been coming here for years love them! The doctor is always such a great vibe. The staff is really…read morekind.

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

The owner is professional and nice. Provided good information and had the brands I was looking for…read moreat at the right price. He doesn't try to rip you off I'm well aware of how much the brands I like cost and he is not overpriced. I will come back and do business again

Highly recommend. Beat the mall stores by$100 on new RayBans. Nice guy too. Support the local…read morebusinesses!!

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.

Been to this store many times and always a pleasure. Today I only went in with the intention of…read moreinformation gathering and not buying, but still received great assistance and customer service from the staff. Dion was extremely helpful and knowledgeable about the newest glasses in stock and how compatible they were with possible prescription needs as well. Be back soon!

I've been coming to this Oakley since 2022 and I've always had great customer service. Fast forward…read moreto now, I had called the store in 09/17/2026 and spoke to a dude named Jeremy. As I was speaking regarding my sunglasses being delivered there he disrespectfully cut me off while I was speaking and also was rude the wholeeee time. He had a very rude tone, also mid convo he breathe under his breath and said "anyways..." what a character. DO NOT get serviced by this dude smh lol Also, I gave it 2 stars cuz a girl named Yuri was superrrr helpful when I came in and she was able to find the sunglasses the I wanted from another store to be shipped to the Cerritos store. She went out of her way to do that for me, and I def appreciated that. GIVE HER A RAISE!!! If it wasn't for her, I was just gonna put 1 star or even 0 stars lmao But for the dude Jeremy, let him go or he needs to go to a character building class or something

Friendly and very quick! Came in for a simple screw replacement and it was taken cared of in a…read moresecond. Lots of great options to select from in eyewear and very good prices too. Always recommend Dean's eyewear factory for my eyewear needs ! 10/10

High recommend for all your eye appointments! Super affordable pricing. They even have Hapa Kristin…read moreeye contacts in store!!

Have you ever broken your favorite pair of glasses you might've spent and arm and a leg for ?…read more Did you ask you family eye doctor to fix your glasses and they just looked at you with the mechanical IQ of zero? Do you long to have someone who can check your eyes and replace your beautiful frames with your updated prescription and get more bang for your buck !!!! Pound for pound this is a precious find for the money and the value of finding such a gem is priceless ! Added value! More bang for your buck a customized, personalized value worth dropping in today for ! Give Live Life Optical a chance to put a smile on ya face and drop in today !!!!

Juan and Jennifer provide the best customer service available. Juan worked with me on some…read moreprogressive lenses. He also recommended frames specifically for me. Until now I only believed that contact lenses were my best vision option. No more. I love my progressive lenses and I thank Juan and Jennifer for making this happen!