One year ago today, I was the "patient of the day." I remember feeling anxious and full of…read morequestions, but the moment Dr. Fechner walked into the surgery room, all of that disappeared. From my very first meeting with Lisa, to getting to know the nurses and staff, my entire journey was truly amazing. I hadn't realized how many dynamics go into having a facelift, but the team took the time to educate me beforehand and stayed by my side every step of the way afterward. Everything--from billing to scheduling to communication--was handled seamlessly. Of course, the star of the show was Dr. Fechner. While he is undoubtedly a skilled surgeon, I also believe he is an artist. I am beyond pleased with my results and would highly recommend him for anyone considering plastic surgery. I can still remember, a year ago, wishing it were already a year later--and now here I am, grateful, healed, and so happy with my decision.

If you need work done on your eyes, go to an oculoplastic surgeon who has specialized training for…read morethis delicate surgery. Fechner attempted to do a lower eyelid surgery on me and I was left with a detached, drooping eyelid. He tried to repair his work and failed. He then referred me to an oculoplastic surgeon. Save yourself time, grief, and $$$$ and go directly to an oculoplastic surgeon. BTW, Fechner will not pay for any repairs to his work.

Trusting a stranger with your face is...STRESSFUL. Dr…read more Bentkover's frank confidence is NOT. He listens to your skin and beauty concerns, then looks at each one himself, offering his own opinions and advice. His frank honesty is refreshing. IE I see acne hyperpigmentation on my chin. He responded, I don't see any discoloration on your chin, so noone else is noticing it either. Then, he added, what about the lines on your forehead? I said they didn't bother me, and he told me to leave them alone. Dr. Bentkover has many loyal patients, so he never needs to sell anyone on any procedures. Unlike spas that assault you with high pressure sales tactics every visit. Dr. Bentkover is a REAL DOCTOR, with a lifetime of experience working on skin and facial reconstruction, who DOES HIS INJECTIONS HIMSELF. Unlike spas that *claim* they work under a doctor, but have inexperienced technicians do the injections on unknowing patients. Go to a real doctor, like Dr. Bentkover. DON'T TAKE CHANCES WITH YOUR FACE. PRICES: No prices are listed on his website, except for facials. I've gone to him for several years, and his prices changed, for some facial fillers, without notice. Always ask. Don't assume. I also had ONE LASER treatment on my chest & under my nose, to remove RED SUN SPOTS (cherry angiomas) & capillaries. The PRICE of $850, which was not mentioned before hand, and it worked on the red spots, but not on the broken capillaries. I live in downtown Boston, and NO spa charges remotely close to that price for the same laser used for hair removal. I did NOT ask the price, as I'd gotten a large discount on a gift certificate at a charity auction. So, it was my fault. THE DEAL: His website lists new specials all the time. So, check it out!

Dr. Bentkover preformed a revision rhinoplasty to resolve a breathing and cosmetic issue with my…read morenose. This was a major procedure that required grafts and reconstruction. He and his staff were incredible! It is rare to find a doctor who takes as much time with his patients as Dr. Bentkover does. He is a true professional but still cares about each of his patients on a personal level. He sees each person that walks through his door as a more than just a potential client. He takes the time to get to know you, your desired outcome and expectations. He is honest about the expected outcome of the procedure and what can and can not be completed, which is extremely important when considering a surgeon to preform any major procedure. His post procedure care is also excellent. He and his staff again, went above and beyond to make sure I was comfortable and well cared for. I had complications which were unrelated to the procedure its self and he and his staff followed up with me on a regular basis. More than I could have ever expected from a doctor or his staff. He followed up with me for several months and provided exceptional care through out the time. I would highly recommend him. And even though I am no longer in the area if I ever need any additional procedures he will be the first person I seek out.

This department has been farther from helpful for me. I have been trying to get a breast reduction…read morefor nearly a year, and this department is not very attentive to their clients, make false promises, do not get back to patients in a timely fashion, constantly plays phone tag with their clients, does not give insurance providers enough information regarding cases and without a doubt does not give their patients the full attention that they require. I know during the pandemic things were going to be slow, but this is just a disgrace. I have been trying to get my insurance to be notified regarding surgery and to get the correct documentation, and when I contact my insurance, they somehow have NONE of the information? They somehow do not know what I am referencing? They need more people working in that office and need more people to actually care about their patients. I have made approximately 4 surgery dates and every single one has been under false pretenses. Do better UMass.

From the owner: Umass Memorial Medical Group Has Two Convenient Locations In Worcester And Cape Cod, Ma. Our…read moreCosmetic Plastic Surgery Surgeons And Staff Members Have The Highest And Most Extensive Training In Reconstructive And Plastic Surgery Procedures To Help You Achieve The Best Look Possible And To Restore Or Enhance Your Body, Breasts Or Face.

I am a clutz, while working at home I dropped a cutting wheel severing the tendon in my foot. His…read moreoffice got me in the next day. Surgery was needed and the outcome was very good and a small scar. Then 6 weeks later my dog ramp slipped out of my hand and landed on my surgical site. Back into the OR, while the inside of my foot looked like a bomb went off in it Dr Noury was able to find enough good tissue to restore the use. Great job

I was very pleased with the professionalism and communications I received from greater Boston…read moreplastic surgery. They were very kind and courteous and Extremely informative with answering all questions I had pertaining to my visit. I highly recommend

I was very impressed with Dr. Poulos clear information; excellent treatment, and projected plan for…read moremy future goals. Very happy with my results. Thank you for professional excellence . Dr. Harding

She and her staff do a great job and usually you can get a last-minute appointment. I am always…read morehappy with the results that Dr. Paula gives me. Staff is friendly and attentive.

I tried once again to negotiate with their billing department…read more The person who took the call left me on hold for 22 minutes. It's evident that they genuinely aren't interested in helping people in dire financial situations. My medical savings account has a total of $2.21 left. I can not pay them what I don't have and yet the emails are still coming.

Relative had surgery here, everyone was great with the exception of the Clerk for Suite 350. When…read moreI asked her for an update on my relatives status, she informed me she was done and going home. I said how can that be, they just took her into surgery and she's supposed to stay overnight. . Her attitude changed and she said I didn't know what I was talking about and she did. Ok, I just got done talking with the surgeon. This woman had a rude attitude, and aren't these folks have some compassion? She must have been one of the ones striking and yelling obscenities at patients going in and out. I was appalled. She also could have informed me there was a relatives waiting room just for people waiting for there loved ones in major surgery. Plus, this Clerk gave me incorrect - false patient information, hope it wasn't the first time.

Very professional and nice staff. Rebecca is extremely…read moretalented. I've always found it easy to get an appointment and no waiting time.

Dr Ahn has worked with myself and family over the past few years. He and his team are very…read moreprofessional, happy to assist in any medical updates and requests and are quick to accommodate last minute needs. Saw his team recently for a last minute ripped ear lobe (unfortunate weekend jewelry mishap) and they were able to book me in almost immediately. The office was able to re pierce my ear for free and you cannot tell there was any tear at all. His consultations and open houses are also great for anyone looking to learn more about possible treatments without any pressure. It was also great to see his one-page feature in New Beauty magazine, referencing some of the country's best plastic and aesthetic surgeons. I would highly recommend his office and team to anyone looking for cosmetic assistance.