I went to see Dr. Poulos for removal of my breast implants and mastopexy. My experience with her and her staff was incredible. Upon my consultation, I was so nervous as I had my breast implants for twelve years and had a less than satisfying experience with a different surgeon then. Dr. Poulos saw how nervous I was during my consultation and spent almost two hours with me discussing what the next steps would be and how she could help. She spoke directly to the point and did not sugar-coat anything, which I was very grateful for. I didn't want a Doctor who filled my head with maybes, I wanted someone to say, this is the body type you have and this is exactly how it will change. I found great comfort in how she spoke. Surgery day came, again, I was so nervous but the outcome was so much better than I anticipated it to be. I went home to recover and was amazed with how little bruising and pain I had. My pain was easily managed with tylenol and my bruising was only a few yellow spots under my breasts. Her office called me the next day to check in and continued to call leading up to my follow-up appointment. My follow up appointments with her and her staff have been wonderful and they continue to be attentive and supportive even as I am 6 weeks post-op. I find it hard to articulate the words to describe what Dr. Poulos has done for me. She has been a light in a time of darkness and has given me my femininity back. Her work speaks volumes and I would highly recommend her to anyone and everyone. read more

I was very impressed with Dr. Poulos clear information; excellent treatment, and projected plan for my future goals. Very happy with my results. Thank you for professional excellence . Dr. Harding read more

She and her staff do a great job and usually you can get a last-minute appointment. I am always happy with the results that Dr. Paula gives me. Staff is friendly and attentive. read more

Without a doubt the best place around! Very professional staff and Dr. Poulos will make you wanna come back for more because she's good at what she does, these guys are the real deal. read more

I met Dr. Poulos when she was working at Milford Hospital - my initial consult was probably 5 or so years ago. She's very blunt, but so am I, and she's very informative- in regards to what she thinks will be the best course of action for you with reference to your concerns. But over the last 1.5 years there's been continual problems that I have brought up. DR. Poulos had done a procedure called Precision TX on my neck and chin. For that I had given her a positive review. The issues she was to correct were gone. But I noticed what almost looked like a jowl forming on my right side after that procedure. When I brought this up two weeks ago to the nurse and to the doctor herself -the nurse stated she couldn't really notice it, looked like asymmetry to her which everyone's face has, but I desired the doctor's opinion. She comes in and as her usual self - and I'm used to it - bluntly says "oh that's age." So I guess I aged right after the procedure. She said my only option was to do a mini face lift to permanently get rid of it. Really? Well her office took a bunch of pics-you would have thought that you would have told me I could just get the mini lift before I dished out 1000s of dollars for this Precision TX procedure. But let's have her get the procedure & then tell her she's aged in a few months and now needs a mini face lift? What they do not know is that I did have two more opinions - both plastic surgeons are located in Providence. They do believe the Jowl was caused from the Precision TX. They don't believe that I need a face lift they think I'm too young for it, but Dr. Poulos had no problem bringing it up. They said my right side cheek is not symmetrical, under my lower cheek I've lost volume and that Restylane injections in those areas with some back into the jawline (which was lipo'ed during Precision TX) would resolve the problem I saw. They both said it's temp I'll always need the fillers now, so that's money that is on top of the surgery I just paid for. Fix one thing, and she created another issue. One should also note that YOUR time does not matter to this office. There's a reason why this office is giving money off if you do reviews. They're trying to erase or push down the bad ones. So when they are giving us cards that say money off if you review they are violating TOS with not only yelp but with Realself which she also wants reviews on because she's got bad ones there too. So just know when you see reviews coming in lately, they're offering some money off - not much but they're basically paying for a good review. Also within the last year and a half they've canceled on me continually. I've brought this up to the office manager & she said to me that "Dr. Poulos is a surgeon, she or her nurses can't help emergencies that arise." But they don't care that they cancel on you when you have your own clients at an obvious loss of pay. Have I ever been offered money off for my loss of pay for I believe the 4 times they've canceled on me this year alone? Never. They also forgot to even schedule one particular follow up appt after I had my surgery done because Dr. Poulos asked why I was still wearing my compression mask. Oh, I don't know? Because last I knew that's the last instructions I was given. Dr. Poulos was like oh no I was wondering why I hadn't seen you sooner - I thought you canceled. No I didn't, that is their way of operating not me. They just forgot to schedule a follow up. Professional. Not quite. And when I had to reschedule this surgery I did so three months in advance because I was buying a house and could not put that type of money on my card or take it out of savings. They charged me a 150.00 rescheduling fee three months prior to surgery?! I've let ALL go because the Botox she was using before that did work helped and the chin and neck were fixed. But to find out that there was a mistake made by two other professionals confirming is pretty sad. I was thrilled that Dr. Poulos could fix what she did. Wasn't expecting a problem on my right lower cheek and pain still in that area 6 months later. There's no pain on the other side. The two plastic surgeons I went to all in the same day said most lasers won't do much and are a waste of money. They also said that I'm too young for a mini face lift that can also create more issues. So when you see an array of good reviews after mine, just know she's been getting other bad reviews and so she's offering money off to write a good one. Paying for reviews. So ethical. Also the letter that went out to you guys was dated 8/5. I had my consults on 8/6. Not getting my face ruined again when I thought she was doing a great job on the chin but told by two other professionals that was not the case with my cheek. I was also told that the volbella you use is junk by both surgeons because I find it doesn't stay. It's all about money imo... read more

Pretty with Poulos - Med Spa - Funny, they can't go under their real name and mark it as funny when there's nothing funny about it. Just shows you how they operate. - Cosmetic Surgeons Near Me - Northborough, Massachusetts

Dr. Poulos is not only a brilliant surgeon but an extremely talented artist. I had a face lift, eyelid, dermabrasion procedure and could not be more happy. In less than 2 weeks I feel and look pretty damn good! The swelling is still present as it will take time to subside, but I am able to face the public with little makeup. She did exactly what I wanted, she did not persuade me to do anything I didn't want. Dr. Poulos was extremely professional and very attentive to my needs. Her staff also was the best group of gals any patient would want! I look forward to my 3 week visit! read more

Dr. Poulous is an amazing and talented doctor. She has a no nonsense attitude. She doesn't mince words. You are in the best hands ever. Dr. Poulous goes right to the root of the problem. I came to her for a correction from another doctor's injection of filler. Dr. Poulous dissected my problem from every angle before she came to a treatment plan. Yes, Dr. Poulous is very blunt with her observations. I appreciate this as she really knows what she's doing. Dr. Poulous is ,also, a very caring, kind physician. I'd become a bit upset wondering if my problems could be corrected and she was so sweet to me and reassuring. She said I was not to worry, that all would be fine. The results I have are beyond what anyone else could ever accomplish. I am so happy to look normal again. Dr. Poulous is the best of the best. Extraordinary. read more

I had the best experience with Dr Poulos. The office staff is so helpful, caring, and informative. I always felt very comfortable for my appointments. Dr Poulos is a fabulous surgeon, she did an amazing job and my recovery was quick. I would highly recommend her and would definitely use her again. read more

I recently had a breast reduction, and can't speak highly enough about Dr. Poulos and her staff. From start to finish I felt comfortable with the process and I am so happy with the results. My only regret is that I didn't do it sooner. The surgery and recovery were both quick and easy! The office is clean and beautiful, easy to get to and hours are convenient. Will absolutely go back, and highly recommend! read more

I had my surgery with Dr. Poulous on July 30th 2020. I had a full Tummy Tuck!!! I cannot even express how happy I am with my results!! Everyone in her practice is super sweet, and they are very receptive to my questions during my recovery, and even Dr. Poulous herself getting back to me directly. I cannot even believe how beautiful my stomach looks, I'm so in love with the new me. read more

I called made an appointment before my wedding as I had a gift certificate. Called to confirm and they said whoops we had it under someone else with the same last name at the wrong time. Of course I was supposed to be called back by Mary Beth. Nope. No calls. After my calling back twice I finally got "we can't get you in for the the time you requested" after their mistake until after the wedding. Well what good does that do me now? I'm gonna be on my honeymoon! They were not even apologizing for the mixup. You think i really wanted that? Now the two times I tried to use my gift certificate since, they say they are booked solid for months. I swear they hear gift certificate and an appointment for a facial.... awful. Awful. Customer service skills 0. read more

I had Rhinoplasty from Dr. Poulos some time ago and she left a big bump on the bridge of my nose. It is awful, looks like a have a permanent cyst there or something. I went back a few years later hoping to pay and get it fixed and she would not even let me pay her to fix it. I will not be going back! read more

First, I would like to say that after moving to the area from out of state I was apprehensive about where to go to continue with my filler and Botox treatments as there are a lot of choices in the area. I read reviews and wasn't sure after reading some unflattering viewpoints that this was the place for me, but I like to make my own decisions and decided to take a leap of faith considering Dr. Poulos has so much experience. I am so very happy I chose Dr. Poulos for my treatment, as she looked at me and knew right away what I needed and how to get me there. Her staff was also caring and knowledgeable and ready to help me at every turn. I will be back often! Thank you, Dr. Poulos! read more

I've been seeing MaryBeth at Dr. Poulos's Classique Medical Spa for years. Whatever type of treatment you're receiving MaryBeth gives you her full attention. She's very professional, unhurried and caring. She always makes sure that you're comfortable and she's lovely to chat with during the treatment. I love my visits to the Classique Spa! They're my favorite self indulgence. read more

I had weight loss surgery on July 3, 2013 and have lost 175 pounds. I'm at my ideal weight and do strength training every day. Obviously, after that amount of rapid weight loss, cosmetic surgery was a necessity. Dr. Cynthia Poulos came highly recommended by Dr. Donald Czerniach of U Mass Medical, and he was the surgeon who performed my vertical sleeve gastrectomy. Dr. Poulos was certainly a wonderful choice, and I began my journey with Dr. Poulos with a Brachioplasty bilat (arms) and that was followed by an Abdominoplasty. I followed Dr. Poulos' recommendation for the method she wanted to use, and I'm so happy I did. With Dr. Poulos, the wise thing to do is to "just do as she recommends." The latest surgery was my thigh lift on August 7th and I'm healing well. Dr. Poulos is a well-versed, well skilled surgeon who pays attention to detail. She gives you "the bottom line" of what you need done; how she wants to do it; and what you need to do as a patient to complete the successful cycle. I'd expect and want nothing less!!! This is my health and my body that I've now devoted over two years to re-sculpt and re-vitalize to a state of superb health. I would want ONLY "the best" cosmetic surgeon to participate in that journey with me, and that's exactly who I had. Dr. Cynthia Poulos IS the best, and I will be forever grateful for everything she's assisted me in accomplishing. You're the best, Dr. Poulos!! read more

I have been going to Marybeth for IPL laser treatments. She is knowledgeable, professional, very nice and keeps her clients best interests in mind. I'm bringing my mom to Marybeth for a facial because I know she will have a wonderful experience. read more

I have had two procedures done with Dr. Pouolos , 1. Brachioplasty (arm lift) and 2. Full Abdominoplasty ...both experiences were fantastic...I take my health very seriously and so does she. Her knowledge is unsurpassed and she is genuine , upfront and honest! This is what you want in a surgeon who will be performing major surgery on you....if someone is not these things be concerned! She also did my tummy tuck with absomouteky no drains!!! I will be back for Lazer on my stretch marks! Love the DR and the entire staff! read more

Every single one of my experiences have been awesome! I've been seeing Dr. Poulos for years and would not go anywhere else! She is great at what she does, as is her staff! All incredibly friendly , especially Rachael, she's the best! read more

I am a registered nurse and my husband a physician, we are in no way immune to the different types of "surgeon" personalities, and realize that a very good surgeon can sometimes have an odd personality. That being said, I am only commenting on my first impression of Dr. Poulos. My appointment was scheduled for 3:30, I finally saw her at 4:37. She entered the room and told me to please put my cell phone away, as I wouldn't be needing it for the appt. Did I just mention that I had just waited over an hour.........not to mention that I had my phone to show her some photos of my desired results. Never once did she apologize for me having to wait over an hour. To make a long story short, save your 100$ for the consult. She was rude and condescending and didn't listen to what I had to say, referred me to her nurse instead of addressing questions/concerns herself. She was noticeably rushed. Would NEVER recommend based on first impression. read more

Dr Poulos doesn't know the meaning of bed side manner . And when I told her over and over , something was wrong and she kept brushing me off .. It wasn't until my infection was so bad that my implants had to be completely removed that she finally admitted something was wrong . My implants had to be completely removed and I was left with horribly saggy skin and looking deformed , of course she wasn't there when I woke up from surgery .. But she claimed 'she saved my life' oddly when I went five years later to get my implants fixed .. I did not name her .. I just said a cold bitch and explained what happened .. My new dr said she was going to get my medical records .. I said I never told you my old Drs name .. She said 'dr poulos , her bedside manner is well known' read more

I was quoted a price over the phone for a procedure and paid a higher amount. Once brought to the staffs attention, they corrected it and refunded me the difference. I was not impressed with the procedure I got and will never go back there again. Very over priced for the area. read more

Kelly ( Coolsculpt) and Marybeth ( facial treatments) the best. Very professional..great results

I regularly visit Dr. Poulos and her esthetician Marybeth. I have total confidence in them and recommend them highly. The office staff is friendly and helpful. I feel totally comfortable with this office... read more

Lots of unnecessary chatting with nurses during surgery. Workers at the office handle important paper work very poorly and send me inaccurate bills. I am extremely unhappy with every experience I had with this doctor and her office. read more

I visited Cynthia's office in August of 2015. I wont refer to her as a doctor throughout this review because I really don't think she should be considered one. The first time I met with her I was inquiring about a breast reduction. She was okay the first time I met with her saying I was a good candidate but it is hard to get approved. She did not give me a lot of information about a breast reduction at all but I had her send my info to my insurance company. After that I did not get approved the first time so I changed insurances, went to physical therapy for my back for 1 month and went to her again in August of 2016. This time my experience was HORRIBLE. She did not even reintroduce herself. She asked me why I switched insurances saying that was not a good idea. I had gained about 5 pounds since I saw her last summer but for this review I want to tell you that I am in no way a fat or obese person. I weigh about 160 pounds and have DDD size breasts. She told me that I had a "rapid weight gain". Told me I should go see weight watchers and made me feel so terrible about myself. Now if I truly knew that I had a significant amount of weight to lose I would understand but it was out of left field for me. It was like I was wearing a black shirt and she was telling me it was white. She made me cry and just kept going on and on. Then when you are going for a breast reduction they ask you to take off your top so they can send pictures to insurance. By this point I had tears running down my face and the nurse (who was so so so nice) was the only one who was being nice in that room. Also when she came in to the room I still had my bra on and she made fun of me for going for a breast consultation and keeping my bra on. Just so you know I am 21 years old and I was by myself and nervous. I thought her bedside manor was terrible. After all of that she told me I would never get a breast reduction and to hope "someone was on my side." I ended up leaving in tears then I called the following week and told them not to send any of my info to insurance because I was no longer going through her. I also had a nice woman call me and email me about my experience. It is sad because Cynthia actually runs this practice and she had people doing this for her. And her staff is SO wonderful, she just is not. But it I am glad to say that after seeing her I went to this AMAZING plastic surgeon in Chestnut Hill near Boston. His name is Dr. Sumner Slavin and he is so nice. I met with him in his actual office which I never did at Cynthia's. He gave me SO MUCH info about breast reductions..never weighed me because after seeing me that was not important to him. For anyone interested in getting a breast reduction, what is important is how much in grams they are going to take out which Cynthia never told me. This is for insurance to cover your surgery. Please do yourself a favor and do not go to this woman. I wish I read reviews about her before wasting my time because surgery was for medical reasons. She is a mean woman I hate to say but please do elsewhere!!!! read more

As a 22 year old registered nurse I had made an appointment regarding an important insecurity of mine after a lot of thought. I felt extremely judged for being young and even felt questioned for having the job that I do at such a young age. I felt as though Dr. Poulos not only had an odd personality, but let her personal judgment get in the way of her professional attitude. She is not a plastic surgeon I would recommend and to be honest I left her office feeling very upset after the way I was treated. Very disappointed. The rest of the staff was excellent, however not a great doctor in my opinion. read more

Hello, unfortunately I had to hit one star to write a review, I would give her NO STARS if yelp would allow it. So I'lll add the star based on her nice staff. This woman did a revision in 2015 due to a rupture found by an ultrasound for a completely different issue. First of all after my 3rd apt I finally asked her if she did not say "hello" or greet her patients when she entered the room as a professional practice or was it just me. She said she was busy. One week later she had to do another surgery to give me a pump because almost my entire breast was black from such a bad hematoma. That revision had to be re-done at her expense less then a year later due to a couple of reasons, one of which was that they were completely unsymmetrical. She stated it fell out of the pocket which was noticeable after only a few months, both of my my implants were practically in my arm pits. The 2nd time she opened me up to correct her mistake she voided the warranty on my new implants but stated that she had such a great relationship with her Rep that it wouldn't be a problem. I was willing to purchase new implants in order to keep my warranty and make them slightly larger (which I did not really want) but figured they would fit better in the pockets. Again she said "No" her relationship with her rep would cover me. She gave me a 30 day follow-up, but I still had many questions about the procedure because they were still very uneven. She refused to se me for my 90 day F/U. I was told I was only allowed to see an office staff person even after I had asked them my questions and they were unable to answer them. After all they were not in the surgery room I had had surgical questions. She still refused to see me. She sent me an e-mail wishing me well telling to go somewhere else. Which I did with all the surgical notes notes and the new surgeon was appalled. Not only do I have an 8 inch scar under one breast and a 7 inch scar under another which the new surgeon said was 3X bigger then they should been, he gave me list of other mistakes she made. I was told these were the worst implants ever seen. Now 2018, I go for a mammogram due to a painful lump near my arm pit....its a mass of silicone she left inside of me. Oh, BTW she did rupture my other implant when she did the first revision. So naturally the Dr at the hospital suggested I contact her, I did and like all the other issues she took NO ACCOUNTABILITY, in fact she never even responded. So if you want to get BUTCHERED and treated like any issue or question is all your fault go to this woman. Additionally, one of her staff members recommended that I use POT/THC to help with the pain I was having. I have many doctors and I've had many surgeries, but none of them suggested I smoke pot. Dr. Poulos is the WORST surgeon I have ever met and I will always be reminded of her by the painful lump of free floating silicone she left me as a little gift. SHE SUCKS! read more

Dr. (And I use that term loosely) has no idea of bedside manner. I was new to the area and my primary care recommended her for a breast reduction. I never should have proceeded with her but after fighting my insurance for the surgery I just didn't have it in me to start over. She dismissed all of my concerns as trivial and portrayed an attitude that I was wasting her time following the surgery. She did not make me the size I requested and told me I would look silly that size as I was too fat and would be out of proportion. I'm not thin but at 160 lbs I wouldnt say Im obese. She even made fun of my tan lines. I had a bad reaction to the staples she used and for 14 weeks had gaping holes that kept opening along the incisions. She told me "to just pick the staples out with tweezers" like it was nothing. I am left w huge scars and lumps. She told me my pain was all in my head. It has been a year now since the surgery andI have gone to a different doctor who advises redoing the scars. She also said I had nerve pain from all the damage and gave me meds for that. Dr. Poulos may be wonderful at injecting botox but I would never let her near me again. No doctor should make you feel worse about yourself. ! read more