I had a corner left left in October 2023. I was left with visible, disfiguring scarring. I the no…read more four times over the past year and a half begging the doctor to treat the scarring. He proceeded to put filler in it, which only made the scarring worse. After four tries, I finally gave up and went elsewhere. I am now paying to have the scars treated, which is a slow painful and expensive process that so far has not worked. When I last left a review, the office responded that they would contact me. That was over six months ago and I have yet to hear a word. I am hoping that this review will prevent at least one person from having a bad experience with this doctor. He is very charming at consultation and not so much when you ask him to correct his mistakes.

One year ago today, I was the "patient of the day." I remember feeling anxious and full of…read morequestions, but the moment Dr. Fechner walked into the surgery room, all of that disappeared. From my very first meeting with Lisa, to getting to know the nurses and staff, my entire journey was truly amazing. I hadn't realized how many dynamics go into having a facelift, but the team took the time to educate me beforehand and stayed by my side every step of the way afterward. Everything--from billing to scheduling to communication--was handled seamlessly. Of course, the star of the show was Dr. Fechner. While he is undoubtedly a skilled surgeon, I also believe he is an artist. I am beyond pleased with my results and would highly recommend him for anyone considering plastic surgery. I can still remember, a year ago, wishing it were already a year later--and now here I am, grateful, healed, and so happy with my decision.

Let me start by saying Dr. Ekstrom and her team are amazing. The office is beautiful and extremely…read moreclean which is of course extra important these days with Covid-19. While pregnant I developed a keloid around an ear piercing and I was extremely self conscious about it. I couldn't wait to have it removed. My normal dermatologist said it was a job beyond her abilities and referred me to Dr. Ekstrom at SPS and I am so grateful she did! The doctor spent a long time with me explaining what her plan was and made sure to keep it as cost effective for me as possible (cosmetic procedure so not covered by insurance). The in - office surgical suite was beautiful and the excision took about 30 minutes. Gianna was just as amazing and caring during the procedure as Dr. E! I was very nervous and they really helped calm my nerves. My ear came out amazing! Kerry Ann removed my stitches a week later and helped show me how to help care for the scar. Her personality is so warm and welcoming and she was so funny and had me laughing the whole time, effectively distracting me from the stitches being removed. Dr. Ekstrom clearly knows how to hire amazing staff and has very high standards for cleanliness. I would recommend her and her team to absolutely anyone looking for a very talented plastic surgeon!

I had an appointment today with Makayla and she was so knowledgeable and honest with…read morerecommendations in treatment. I was very nervous going into my appointment, but Makayla and her super sweet Medical Assistant were quick to answer any questions I had and calm my nerves. Makayla was careful and precise with her work. I would highly recommend coming here for any treatments or procedures.

This department has been farther from helpful for me. I have been trying to get a breast reduction…read morefor nearly a year, and this department is not very attentive to their clients, make false promises, do not get back to patients in a timely fashion, constantly plays phone tag with their clients, does not give insurance providers enough information regarding cases and without a doubt does not give their patients the full attention that they require. I know during the pandemic things were going to be slow, but this is just a disgrace. I have been trying to get my insurance to be notified regarding surgery and to get the correct documentation, and when I contact my insurance, they somehow have NONE of the information? They somehow do not know what I am referencing? They need more people working in that office and need more people to actually care about their patients. I have made approximately 4 surgery dates and every single one has been under false pretenses. Do better UMass.

From the owner: Umass Memorial Medical Group Has Two Convenient Locations In Worcester And Cape Cod, Ma. Our…read moreCosmetic Plastic Surgery Surgeons And Staff Members Have The Highest And Most Extensive Training In Reconstructive And Plastic Surgery Procedures To Help You Achieve The Best Look Possible And To Restore Or Enhance Your Body, Breasts Or Face.

I was very pleased with the professionalism and communications I received from greater Boston…read moreplastic surgery. They were very kind and courteous and Extremely informative with answering all questions I had pertaining to my visit. I highly recommend

I am a clutz, while working at home I dropped a cutting wheel severing the tendon in my foot. His…read moreoffice got me in the next day. Surgery was needed and the outcome was very good and a small scar. Then 6 weeks later my dog ramp slipped out of my hand and landed on my surgical site. Back into the OR, while the inside of my foot looked like a bomb went off in it Dr Noury was able to find enough good tissue to restore the use. Great job

I was very impressed with Dr. Poulos clear information; excellent treatment, and projected plan for…read moremy future goals. Very happy with my results. Thank you for professional excellence . Dr. Harding

She and her staff do a great job and usually you can get a last-minute appointment. I am always…read morehappy with the results that Dr. Paula gives me. Staff is friendly and attentive.

I tried once again to negotiate with their billing department…read more The person who took the call left me on hold for 22 minutes. It's evident that they genuinely aren't interested in helping people in dire financial situations. My medical savings account has a total of $2.21 left. I can not pay them what I don't have and yet the emails are still coming.

Relative had surgery here, everyone was great with the exception of the Clerk for Suite 350. When…read moreI asked her for an update on my relatives status, she informed me she was done and going home. I said how can that be, they just took her into surgery and she's supposed to stay overnight. . Her attitude changed and she said I didn't know what I was talking about and she did. Ok, I just got done talking with the surgeon. This woman had a rude attitude, and aren't these folks have some compassion? She must have been one of the ones striking and yelling obscenities at patients going in and out. I was appalled. She also could have informed me there was a relatives waiting room just for people waiting for there loved ones in major surgery. Plus, this Clerk gave me incorrect - false patient information, hope it wasn't the first time.

Very professional and nice staff. Rebecca is extremely…read moretalented. I've always found it easy to get an appointment and no waiting time.

Dr Ahn has worked with myself and family over the past few years. He and his team are very…read moreprofessional, happy to assist in any medical updates and requests and are quick to accommodate last minute needs. Saw his team recently for a last minute ripped ear lobe (unfortunate weekend jewelry mishap) and they were able to book me in almost immediately. The office was able to re pierce my ear for free and you cannot tell there was any tear at all. His consultations and open houses are also great for anyone looking to learn more about possible treatments without any pressure. It was also great to see his one-page feature in New Beauty magazine, referencing some of the country's best plastic and aesthetic surgeons. I would highly recommend his office and team to anyone looking for cosmetic assistance.