Uniform alterations done right Pay now and pickup later usually in three days. Lots of parking read more

Son started public service training and needed uniforms for class. Glad we were recommended here. As a local business, this is what defines great customer service. They helped my son find the right pair of pants, boots, belt, etc. for the field he is getting in. His pants needed hemming and they did it onsite while he waited. Would definitely recommend them to anyone in the public service industry and especially if they need any type of patches or custom fitting. Prices are industry standard but I don't mind when the service is so good. Don't know if they have military uniforms but if they can order, I would consider if still active. read more

Fast, cheap, friendly, with high quality work. Cant recommend them enough, everyone in the central coast should be going here for anything uniform related. read more

I left an order for some patches and I have not heard back from them nor have they been answering their phones. It's been almost a week since I placed my order. read more

Im a starting state park worker and I went in to buy an outfit and they were super helpful and friendly! Even though I tried on a million outfits they were super patient and I got just what I needed. Definitely the store to go to read more

Salinas Valley Pro Squad - Shirt - Uniforms Near Me - Salinas, California

They Never follow up when you leave your point of contact for them to contact you for uniforms badges, alterations status, etc. Been a little over a year since I've ordered a flat badge. Every time I call, they ask for name point of contact. I never get a call back. Had to go in to the store to check up on the order, they couldn't find it. They reordered the badge. Been another 4 months, as always I had to call to see if it has came in. Once again they had no information on the badge. I do not recommend this uniform store for pre orders. read more

Best selection of uniform and super friendly customer service ! I hands down best alterations in salinas

The last time I was in this place was several years ago and the reason why I stopped going was because of the horrible service. I unfortunately had to go in recently for a newly issued uniform approved by my department. I placed the order and patiently waited. I called a month after to check on my order, and was told they would look in to it and call me back. It's been another month of waiting for that call back. Now it's been 3 months, so I once again called. I was placed on hold for over 20 minutes and I still have no uniform or answers in regards to my order. read more

Went in to get rain gear and patches they were done with me in less than 20 minutes I was able to get in quickly and with no issues whatsoever fast amazing service thank you so much read more

This place sucks and I don't know how they stay in business. The women that work here are rude and pretty damn stupid. Two women together and they can't get their poop together. You always have to sit on them to get your uniform. They never get anything right. The chick with the stupid looking eyelashes needs to find some manners. The "head" chick is useless. They sure as heck don't know how to do their job. Hate this place read more

I wanted to give a shout out to miss Eddie! I needed to get fitted for uniforms and she kindly helped me despite not actually being a customer (aka buying something). Her kindness made my day! read more

The staff is very knowledgeable about their merchandise and very helpful. They were quick to help me out and knew all the stuff I needed for an upcoming academy stint. They called me once my stuff was ready and were very helpful in getting my clothes hemmed. As for pricing, they have great pricing, especially compared to what I see online. Great selection, great customer service, and they have a point rewards program that is worth it. I certainly will be coming back. read more

Liz Ramos is awesome!! Had bought two uniform shirts at the same time and one of them was manufacturer defective shirt that was pre prematurely wearing off. She replaced it without any hassle. Great customer service. read more

Place your orders elsewhere! You are better off ordering your stuff online. The rude staff will hit you with the "we are very busy with back orders" line and will have you waiting for your shirts while your order somehow gets lost. The incompetent staff are useless. Get better service on amazon read more

1) Because they're the only game in town, they charge 15-25% above what everyone else charges. 2) They don't do refunds so make sure you really need what you're looking for BEFORE you pay because you will not be getting your money back (in-store credit/exchange only). Moral of the story: go somewhere else. They don't deserve your business. read more

I dropped in to have velcro sewn on my military uniform squadron patch. I was greeted immediately by friendly staff. I expected to leave my patch and return another day. A staff member took my patch and took it directly to the seamstress who spent less than 10 mins to complete the job. I was handed my completed patch and expected to pay for it but staff member said no. "It is ok." I was pleasantly surprised and thanked the staff for their service. Thank you Salinas Pro Squad staff! I will be referring my military friends! read more

These guys do a great job I've been there multiple times on occasions where I had to get shirts tailored and purchasing gear for my department. All times were very pleasant. I didn't have to wait long and they called me when my items were ready so that's nice. Will return for future purchases. read more

The Ladies these are ALWAYS willing to go up & beyond for anyone. Service with a smile at all times! Every time I leave there I feel like I'm their Best Customer (I think I am)... haha.... read more

Its pricier then most of the places i been to ,which i dont mind. They are local. What really gets to me is their horrible customer service. It seems they are always pissed off. I am hoping the owners reads this reviews and works on it. read more

Haven't been here in awhile, and boy has it changed. The girls that work there are sooooo RUDE!!! Usually my patches are done the same day they told me they wouldn't be ready until mid next week. When I asked why so long her response was "well it's Friday, it's not that long" with a snobby attitude. Little advise if you don't have good customer service DONT WORK IT! never again will I go to pro squad. Sad I haven't seen marina in awhile she was the sweetest. read more

Place is okay but whoever alters the uniforms, is horrible. Every uniform always has crooked shoulder patches...it never fails...so annoying. I usually take them back but then you're stuck waiting a long time. If you can go elsewhere you'd be happier. I sent get how its so hard when theres a clear guide to use from shoulder strap ok shirt. Now I have to go to work with patches aiming all sorts of ways. read more

The BEST uniform store in Salinas. The staff is always happy and willing to help. I recommend this place to all my teammates and they always come back pleased. I wish the selection on equipment was a tad better but you can't beat the customer service. read more

So the customer service is excellent alwaYs willing to help you on what u are looking for. The time on receiving your uniform with patches and embroidered name takes a really long time. And u call to ask aNd always they are backed up. They said ready Friday called and said no till next week read more

Good for alterations. Well stocked for Monterey County agencies.

Doesn't get any better! The ladies are warm and welcoming while their inventory is full. In comparison to other uniform shops, SVPS is tops! Shout out to my girl Shawna for a great visit! read more

Came in today with the boyfriend to get ALL of his police academy supplies, Shauna (probably messed up the spelling) was super helpful!!! We got everything we needed, got fitted, and was good to go! Shauna made sure we had everything on the list answered all of our questions and went above and beyond for us, will definitely keep coming back because of the amazing team here :) read more

My husband and I came in to pick up his uniforms for work. The staff are extremely wonderful, nice, ect. They offer coffee, tea, chairs to sit in and TV to watch while you wait! They make you feel like at home! read more

Great place! Went here for my fire academy uniforms and they knew exactly what I needed. Made it so easy! The following year got hired with cal fire and needed my embroided name taken off, but no place where I currently live would take it off. I called about 30 places and they all said no. I did not want to have to buy new shirts considering the price of them. After calling pro squad, they said I can ship it to them and they'll ship it back. I specifically spoke with Shawna, who was very helpful! I gave them a premade shipping label to return when I shipped both of my shirts down. They received it, took the name off, out the patches on, and shipped it in the same day! Shawna took her lunch break to drop it off which is incredible customer service! However, it was dropped off at the wrong place and I did not receive my shirts in time. Shawna made it right and shipped me another shirt just in time to start! The reason I gave it 4 stars is because my shirts have been lost in the mail and that was over a month and a half ago. The man told her that UPS picks up packages at USPS all the time and I will get my package eventually. I do not think I will get them and will have to buy another shirt. Shawna was incredible though, very patient with me and great at communicating! read more

They are sometimes helpful. However when I needed a uniform put in, and my badge was a patch that needed to be put on, they put on the shoulder patches and everything else and forgot the badge. Some of the people there will look give you a weird look when you ask for certain things like a notepad holder. However when it came to getting my uniform fitted and getting my boots, they were helpful. I guess it just depends on the day. read more

Great service. Shawna is AWESOME. Always helpful. Great personality. Did I say AWESOME!.... read more

Salinas Valley Pro Squad - Great service always. Thank for making it happen Shawna. - Uniforms Near Me - Salinas, California

Awful service , got several uniforms there worst experience ever. Staff is very rude, unhelpful,. Only police uniform store in the monterey county area. I recommend driving somewhere else to get uniforms. read more

I have been with a local law enforcement agency for six years and have put up with them because Marina (she is the best and I followed her from Pat's Monograms). My most recent visit was the last straw. If you can avoid pro squad, do so. Order from amazon or go to San Jose. Service is slow, very disorganized and overpriced... And the owner is very rude! No since of "customer support." I order online, including uniforms and just get them altered at another location. Thank Marina for the two stars. read more

Awesome place! Very helpful and very friendly! I HIGHLY recommend this store! I walked in and was immediately asked if I needed help and was directed to exactly what I needed and they made sure I was satisfied the entire time. read more

Outstanding customer service. Quick response. Nice selection. Highly recommend. The sales ladies try and help, they don't over sale or offer something they can't deliver. The seamstress and embroidery are really good. read more

Best experience I've had with any sort of service. Had to get uniforms taken care of for fire academy, and the staff at prosquad took care of everything and knew exactly what I needed. One of their staff, Inedina, guided me through the whole process from getting and fitting the shirts and pants, switching the belt buckle from gold to silver, how to use tie bars and college stays, how to lace on the zippers to the boots. Huge thank you to everyone there for being so helpful and kind and interested in getting each and every customer perfectly squared away. read more