Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

Very nice and on time. Great communication and super chill driver. He also was able to give me…read morerecommendations for food in the area which was a great help.

Aaron has always done a terrific job of getting me from my front door to PDX in plenty of time. He…read moreis personable and a pleasure to ride with, drives safely and efficiently and drops me off right at the curb of the airline I'm using.

We heard about these guys from a friend of ours who really liked their service. On Wednesday, hubby…read morehad an opportunity to try them out to get up to PDX. He scheduled a 1:15pm pickup for his 4:30 pm flight. Nexus had to change the schedule and picked him up at 12:30 pm instead, which turned out to be fine. They emailed and texted him ahead of time, so their communication was great. I think we'll be skipping our normal shuttle service and using this one. It's a smidge more expensive, but you're getting door to door drop off with a smaller business owner, which we love to support when we can.

This was the perfect cab experience. Communication was…read moreprompt. The driver was at my home right on time and texted me. He took the best route, and drove quickly and competently. He was courteous and smiling, but there was no small talk, which I appreciated. He made me feel comfortable and safe. It was a short trip, but he did not complain or remark on that. Please note that I called the main number and at first got a recording, then was contacted after I hung up; perhaps dispatch is automated now. I am sorry I didn't think to get this gentleman's name; I would prefer to work with him again.

I seriously believe that a driver is taking advantage of my elderly mother. I believe he over…read morecharges her every time and not by 20 or 30 dollars, im talking 50 to 100. Plus I dont believe he is reporting her rides simply because the amounts he charges her makes no sense. When my Dad, her husband, passed he had a huge collection of colognes the she gave him and he should not have accepted it. I dont know what to do.

We had a great experience using this service for both airport drop off and pick up for a recent…read morevacation. Easy to reserve the car service, prompt response to my request for a quote. Excellent communication including text reminders the day before and updates the day of. Husband and wife team that own this business are courteous, helpful and professional. Vehicles are clean and comfortable with plenty of room for all of our luggage :-). We will definitely use them again!

I called around a few places and these guys had the cheapest and most reasonable cost. They were in…read moreconstant communication and easy/quick to speak with either via text or via phone. O'Day was my driver, and he was very professional and courteous. Would highly recommend

As a Disney adult, when you find another Disney adult in the wild. It's like winning the lottery…read more Cue Curt a driver for Groome, he picked us up at Comfort Suites in Albany. He noticed my Little Mermaid shirt and Disney suitcase and the rest is history. The whole ride to the airport was epic, we talked Disneyland the whole way. We talked movies, rides, food, the whole way. He's awesome and wish he would of picked us up from the Portland airport but it was a no go. Owell, I'll book again just to hope I get Curt again. Stay awesome Curt, and hope to see you soon.

DO NOT DO BUSINESS WITH GROOME TRANSPORTATION!I Please read my review…read more I wrote a review and it got erased. When I made my reservation I told the person what time my flight left from PDX, and I was going to check my bag. This was on Monday before Thanksgiving.I was told the bus was going to go directly from Salem to PDX. She told me I would have plenty of time to catch my flight. I asked her again. I told her again Are you sure I have plenty of time to get to the airport and check my bag. The bus stopped in Woodburn, even though I was told there would be no stops. While on the bus I realized that from the time we left Salem I only had 1 hour and 45 minutes. This was crazy because on non holiday times, they say to get the airport at least 2 hours before your flight. We got stuck in traffic and did not get to the airport until later than expected. The driver told me that Groom Transportation office closes at 10:00 pm. It was 9:50. I was able to get on the next bus at 10:25. If the bus driver had not called the office I would have missed my flight and would be stranded at the airport. The driver was very helpful. I called the supervisor on Monday morning and told her what happened. She said they were told by PDX that an hour and forty five minutes would been plenty of time to catch a flight. I do not believe it for a minute. I said to the supervisor that during Thanksgiving time, it is the most traveled time of the year! How can they tell people they have plenty of time to catch their flight when it was not true. The supervisor did not say she was sorry, nothing! No customer service. In my 1st review I mentioned that I was going to contact the corporate office to share about my experience. Upon returning from my trip (I had to pay for a new plane ticket) my review was erased!!!. DO NOT USE GROOME TRANSPORTATION!! I will be calling the corporate office tomorrow.

Made a reservation online for these guys to pick us up at Home and take us to Portland airport…read morewhich was 15 minutes away. They never showed up. We waited for a half hour and they never answered our calls. Finally got a text alert saying a car was coming 45 minutes after they were supposed to pick us up. By then, I had put my family in the car and we drove for park and fly. Never got a call apologizing about this or anything of the sort. Do you not use them.

Fantastic service. Honestly, really great, friendly service that you will not be able to duplicate…read morein any other shuttle service. I travel ever week. Literally 250,000 per year. I rely on Jorge (Coco) and Koiyan week-in and week-out for all of my trips to and from the airport. I know that they are going to show-up - or call me with any changes due to traffic or challenges due to scheduling. The courtesy, professionalism and care they put into their work is evidenced in the way that Jorge texts his customers to confirm a pick-up; or in the bottles of water they make available in all of their vans. There seems to be a misguided assumption that "door-to-door" shuttle vans are more expensive than metered cabs. This is truly a misnomer. Sunrise PDX Airport Shuttle is the most economical shuttle service (and one of the very best) around. I trust Jorge and Koiyan week-after-week for pick-ups and drop-offs at all hours of the day and night. They really are the best!

Don't use this place to rent your limo. We rented on Saturday for a special event at a few wineries…read moreand it was terrible. The car was disgusting and smelled foul. List of unacceptable problems I can recall: 1. The outside of the car was SPRAY PAINTED black in several areas. 2. The inside of car was dusty and dirty. 3. The windows had peeling paint/stickers on them. 4. The upholstery was coming undone and stained. 5. The car ride was extremely bumpy and felt like the axle was bent. 6. We were supposed to get a bottle of champagne which was not there. 7. The AC did not work properly and could not keep up with the heat outside, leaving everyone sticky and uncomfortable. 8. Windows did not function properly. You can't make this stuff up! The driver told us he has recommended to the owner to not use the limousine in this condition but the owner doesn't listen. I don't usually leave bad reviews but this was absolutely a horrible experience. Do yourself a favor and DO NOT use Starlight Limousine. Don't do it. Avoid at all costs.

Threatening me if I don't delete my review they would "reverse" my refund. Better know as STEALING.read more

We even gave the wrong date and they showed up on the spot. Great service and will hire them again.read more

Stay away. These guys want you to pay in advance even for a short trip. Maybe that's a new way to…read moreboost profits but this is the first time I've encountered it in 50 years of travel.

When my children were planning my 70th birthday celebration, they wanted to include a winery tour…read moreof the Willamette Valley. When it became hard to figure out who would drive, they all agreed, "Limo"! I'm so grateful we chose Portland Luxury Town Car & Limo. I contacted them through their website and received Billy's response within 10 minutes! We were looking for a last-minute reservation, and Billy was a pro at making it happen. On the morning of, Billy picked us up in a brand-new Cadillac Escalade, gleaming and stocked with bottled water, and asked us what music we liked. This got the party started! He even took a video of us all getting in to record this special occasion. We wanted to visit three wineries. Billy offered great recommendations, and we took his suggestion and switched up our last stop. WOW! What a great choice! We are all still buzzing about the great experience we had with Billy and Portland Luxury Town Car & Limo! We will definitely hire them again! The booking process was seamless, and the communication regarding pickup locations was excellent, and five stars for professionalism. We had excellent service from start to finish! We will definitely hire them again! Thank you, Billy, for making our trip so memorable."

We were celebrating in Oregon wine country and used this service. We were fortunate to have…read moreBilly(owner) as our driver and he was terrific. We rented his new luxury sprinter for the 9 of us and it was dialed with very comfortable seats and an excellent sound system. Billy was prompt and professional. We would recommend his services and we plan to use him in the future.

Shuttle Oregon was a life saver for roundtrip Christmas trip to Bend and back to Portland. Our…read moredrivers Bob and Chris were great, safe drivers. They had snacks, drinks and Wi-Fi plus great music. There was so much snow and not having to deal with chains or other drivers was such a great gift from our kids. Many thanks to Shuttle Oregon.

From the owner: Shuttle Oregon has daily shuttle service from Central Oregon to Salem/Portland and back. We offer…read morea comfortable ride and a quick and convenient schedule, free WiFi and snacks/beverages. Ask us about custom pickup/dropoffs! Shuttle Oregon offers private transportation whether an airport pickup/dropoff or a group outing, wedding, concert, or tour!