Aaron has always done a terrific job of getting me from my front door to PDX in plenty of time. He…read moreis personable and a pleasure to ride with, drives safely and efficiently and drops me off right at the curb of the airline I'm using.

We heard about these guys from a friend of ours who really liked their service. On Wednesday, hubby…read morehad an opportunity to try them out to get up to PDX. He scheduled a 1:15pm pickup for his 4:30 pm flight. Nexus had to change the schedule and picked him up at 12:30 pm instead, which turned out to be fine. They emailed and texted him ahead of time, so their communication was great. I think we'll be skipping our normal shuttle service and using this one. It's a smidge more expensive, but you're getting door to door drop off with a smaller business owner, which we love to support when we can.

I seriously believe that a driver is taking advantage of my elderly mother. I believe he over…read morecharges her every time and not by 20 or 30 dollars, im talking 50 to 100. Plus I dont believe he is reporting her rides simply because the amounts he charges her makes no sense. When my Dad, her husband, passed he had a huge collection of colognes the she gave him and he should not have accepted it. I dont know what to do.

They go above and beyond for the people that call I have not had a bad experience with any of the…read moredrivers they've always been polite they get me there and get me back decent price always respectful they even let me bring my dog and watch him while I run into a store once or twice like I love Amanda's taxi I recommend them over even Uber I'm sorry but I do on their cars always clean never had an accident with them nothing bad I can say about a man to sexy I would check with them out

Excellent shuttle service to and from the airport. Wonderful communications and easy to work with…read more Rose and O'Day run an efficient and very customer service oriented business. I would DEFINITELY recommend!!

The owners O'day and Rose are the best, and they are very welcoming. Their cars are very clean and…read morespacious, and their driving is smooth and calm. They have always been exactly on time. I also really like how they confirm any reservation the day before, makes the whole process very easy. The prices are also affordable. I would highly recommend their service to anyone going to and from PDX!

There's a lot of stops going to Portland regardless if there's a scheduled pickup or not. My flight…read morewas at 2:09pm and my pickup was in Albany at 9:20am. and Portland airport is about 2hrs with traffic. It's a lot of time to be on the road, it goes to Corvallis (with no pickup) and then zigzags back to Albany. The drive back from Portland to Albany, we were packed like sardines, every single seat was used and we were still missing 1. If you don't mind being on the road long and packed in, it's a great deal. Employees are great and always friendly with great drivers. Long term parking at the airport is $15 a day with shuttle svc, I'll be going that route next time.

DO NOT DO BUSINESS WITH GROOME TRANSPORTATION!I Please read my review…read more I wrote a review and it got erased. When I made my reservation I told the person what time my flight left from PDX, and I was going to check my bag. This was on Monday before Thanksgiving.I was told the bus was going to go directly from Salem to PDX. She told me I would have plenty of time to catch my flight. I asked her again. I told her again Are you sure I have plenty of time to get to the airport and check my bag. The bus stopped in Woodburn, even though I was told there would be no stops. While on the bus I realized that from the time we left Salem I only had 1 hour and 45 minutes. This was crazy because on non holiday times, they say to get the airport at least 2 hours before your flight. We got stuck in traffic and did not get to the airport until later than expected. The driver told me that Groom Transportation office closes at 10:00 pm. It was 9:50. I was able to get on the next bus at 10:25. If the bus driver had not called the office I would have missed my flight and would be stranded at the airport. The driver was very helpful. I called the supervisor on Monday morning and told her what happened. She said they were told by PDX that an hour and forty five minutes would been plenty of time to catch a flight. I do not believe it for a minute. I said to the supervisor that during Thanksgiving time, it is the most traveled time of the year! How can they tell people they have plenty of time to catch their flight when it was not true. The supervisor did not say she was sorry, nothing! No customer service. In my 1st review I mentioned that I was going to contact the corporate office to share about my experience. Upon returning from my trip (I had to pay for a new plane ticket) my review was erased!!!. DO NOT USE GROOME TRANSPORTATION!! I will be calling the corporate office tomorrow.

Made a reservation online for these guys to pick us up at Home and take us to Portland airport…read morewhich was 15 minutes away. They never showed up. We waited for a half hour and they never answered our calls. Finally got a text alert saying a car was coming 45 minutes after they were supposed to pick us up. By then, I had put my family in the car and we drove for park and fly. Never got a call apologizing about this or anything of the sort. Do you not use them.

Fantastic service. Honestly, really great, friendly service that you will not be able to duplicate…read morein any other shuttle service. I travel ever week. Literally 250,000 per year. I rely on Jorge (Coco) and Koiyan week-in and week-out for all of my trips to and from the airport. I know that they are going to show-up - or call me with any changes due to traffic or challenges due to scheduling. The courtesy, professionalism and care they put into their work is evidenced in the way that Jorge texts his customers to confirm a pick-up; or in the bottles of water they make available in all of their vans. There seems to be a misguided assumption that "door-to-door" shuttle vans are more expensive than metered cabs. This is truly a misnomer. Sunrise PDX Airport Shuttle is the most economical shuttle service (and one of the very best) around. I trust Jorge and Koiyan week-after-week for pick-ups and drop-offs at all hours of the day and night. They really are the best!

Don't use this place to rent your limo. We rented on Saturday for a special event at a few wineries…read moreand it was terrible. The car was disgusting and smelled foul. List of unacceptable problems I can recall: 1. The outside of the car was SPRAY PAINTED black in several areas. 2. The inside of car was dusty and dirty. 3. The windows had peeling paint/stickers on them. 4. The upholstery was coming undone and stained. 5. The car ride was extremely bumpy and felt like the axle was bent. 6. We were supposed to get a bottle of champagne which was not there. 7. The AC did not work properly and could not keep up with the heat outside, leaving everyone sticky and uncomfortable. 8. Windows did not function properly. You can't make this stuff up! The driver told us he has recommended to the owner to not use the limousine in this condition but the owner doesn't listen. I don't usually leave bad reviews but this was absolutely a horrible experience. Do yourself a favor and DO NOT use Starlight Limousine. Don't do it. Avoid at all costs.

Threatening me if I don't delete my review they would "reverse" my refund. Better know as STEALING.read more

We even gave the wrong date and they showed up on the spot. Great service and will hire them again.read more

Stay away. These guys want you to pay in advance even for a short trip. Maybe that's a new way to…read moreboost profits but this is the first time I've encountered it in 50 years of travel.

We were celebrating in Oregon wine country and used this service. We were fortunate to have…read moreBilly(owner) as our driver and he was terrific. We rented his new luxury sprinter for the 9 of us and it was dialed with very comfortable seats and an excellent sound system. Billy was prompt and professional. We would recommend his services and we plan to use him in the future.

I give this company 5 stars easily…read more My daughter was traveling for the first time to Portland International. She missed a shuttle that a college was providing due to her flight being delayed. She had to go all the way to Eugene which is a two hour ride. I found Portland Luxury on Yelp and the owner Billy put me and my wife at ease. He tracked my daughters flight information, picked her up directly at the airport and texted her before she landed with all of the directions on where to meet. He even texted me when he picked her up and at the end of the ride to confirm she arrived safely. I am from the New York area and did not have a connection in Portland but I am so great full for Billy and Portland Luxury. He was a guardian angel who made sure my daughter got to her location safely. I recommend this company to everybody. If you are landing in Portland give Billie a call!