Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were spacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life! read more

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside the country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar. read more

Very nice and on time. Great communication and super chill driver. He also was able to give me recommendations for food in the area which was a great help. read more

Traveling gives me so much anxiety, but New Star Airport Shuttle makes transportation to and from Portland International Airport such a breeze. They're very accommodating and do what they can to insure you have a comfortable ride. I highly recommend them especially if you're weary about taking a ride service to the airport. The car is new and clean, dare I say immaculate? It's a spacious car and pretty comfortable. The driver (Hewar) is personable and professional. He's really easy to talk to as well. He wasn't on his phone during the ride which made it feel that much safer. They're extremely punctual and reliable and got me to the airport with ample time for check in and getting through TSA. Rates are laid out on the website, some additional rates may apply for certain locations so make sure you tell them your address for clarity. The amount of riders and bags for the ride is pertinent when booking so they can prepare the car for the trip. Kids who ride in car seats? No problem! Just let them know. The more information they have on riders, makes it easier and faster for them to cater to your needs and to get you to where you need to go in a timely manner. I believe it's a 24 hour service which is crazy, but also great when you need a ride super late or at the crack of dawn. Flight delayed or arriving a bit earlier than expected? Just shoot them a text or give them a call. If you're in the air and can't? Don't sweat it. They track flights going in and out of PDX, which is awesome! They will let you know where to meet them in the pick-up section of the airport. I appreciate how organized they are and flight tracking is going above and beyond for me. I've been in shuttle buses where I've been packed in like sardines with a group of strangers, and they do not do this. New Star is a shuttle service, not a bus service. It's not a multi-rider, multi-stops, shared experience with strangers, so don't fret. You book it, you're the riding it, so you don't have to be scared about other people delaying your trip or getting crammed in and sitting with people you don't know. I can't say enough how much I love New Star Airport Shuttle! read more

This is the second time we have used Marquee for roundtrip service from Astoria to PDX. A fantastic company and such lovely people! They braved the fog to get us to and fro this time which we could not have managed ourselves. The vehicles are great and we very much enjoy chatting with them on the drive. I feel like they've become part of our family. Really can't say enough about the quality of the service, their professionalism, and what wonderful people they are! We have used many town car services - all of them have been good but none could compare to these guys! read more

Amazing service!!! Timely and professional. Have used them 2x - Newberg to PDX and I am/was extremely satisfied with the communication, service and cars. Both drivers were fantastic! read more

Highly recommend! We recently used them for transportation to the airport. The night before our trip, our flight was cancelled. I immediately contacted them to reschedule and the process was super fast and easy. After being gone almost three weeks we received confirmation the day before our return and TADAAAA Zico was there waiting for us at PDX for a super comfortable, clean and professional ride back home. We'll definitely use them for more PDX airport trips, but also thinking about hiring them our for next wine tasting day out in the valley. read more

Such a wonderful company! I felt 10000000% taken care of. They did an amazing job. Picked me up on time and got me where I needed to go in pure style! So thankful I found these guys! read more

Traveling, especially during COVID, is a bit of a pain. I really appricate this shuttle service - it made travel I had to do easier. I had to get picked up early (5:00 a.m.) to get to the airport on time. It's a 45 minute drive from my house and I was driving back in a moving truck so parking my car at the airport wasn't an option. The driver arrived 10 minutes early and was very professional. The car was clean, in good condition and setup for all COVID protocols. The cost was also very reasonable. I highly recommend New Star and will use them again whenever I need a shuttle service. Thank you for working during the pandemic! read more

This was my first time using Elite Town Car from my home (Vancouver) to PDX and I couldn't be happier. The driver arrived on time, the SUV was very nice (and only 2 weeks new!), our driver was super friendly and felt like you were talking to an old friend or acquaintance. I'll be needing transportation from PDX to my home and will definitely be booking with Elite Town Car. Thank you! read more

I've used New Star a half-dozen or so times when I needed to get to/from the airport for a trip. They are fantastic. They have never been late, in fact, they're usually 10-15 min early every time. Their cars are clean, they are friendly and safe drivers, and when we needed to get 8 people and luggage to the airport, they provided 2 minivans to handle us all. Early pickups are no problem - I've had them pick me up at 5am once. Prices are reasonable, and their communication is excellent. I get a text letting me know they've arrived or where to find them at the airport. New Star is definitely my go-to airport shuttle. read more

PDX was great! I flew from South Florida to PDX with my four young kids and they were prompt and helpful with a large clean SUV and cold water. When we went back to PDX with my wife now in tow and lots more luggage, they had a Mercedes Van that fit us all, no problem. I will never hail a cab or order an Uber from PDX again. read more

I would like to thank PDX Elite Town Car for their outstanding service. We were looking for an upscale ride and tour around the Portland sights (Waterfalls, Hood River Valley, and Wineries) and they delivered. Our driver Zjiko showed up in a black Immaculate Chevy Suburban prior to our scheduled ride time and was more than happy to provide recommendations and look up additional places for us to visit on our one free day in Portland for a group of six. We saw plenty of beautiful sites and rode in comfort and luxury all day. What a great time, it was a please PDX Elite Town Car read more

The driver was where they said he would be waiting. He was a very good driver and knew where he was going. I will definitely use them again. read more

PDX Elite Towncar was absolutely wonderful! I booked same day. The process was easy! The driver was on time and professional. He was also patient as we had to return to starting point to retrieve a forgotten item. I will totally use them again!! read more

I've used transportation services with Elite multiple times now, and I don't plan on booking with anyone else. Great communication from the start, always on time, and love all of the space in the luxury SUV! read more

Always on time, Elite's personnel are professional and their vehicles impeccably neat and clean. They are flexible with advance notice of changes in travel. It's a pleasure working with this group. read more

5++ stars. Easy to schedule, prepared, on time, helpful travel gear, and car seats available for all ages. I booked with New Star for our most recent travel. Going to the airport was early morning, and coming home was late evening. Both times they were there early, and respectful of "taking our time"... which was very considerate and aware, being that we have 4-Year-old twins. We are booking with New Star for future travels. Love their service, and the drivers. 2018 #3 read more

Honesty, integrity, Hewar is genuine, first-class and first-rate! Whether it's date night or a a trip to the airport give Elite a try.

Yes, it costs more than an Uber or Lyft, but... very nice and comfortable vehicle and great driver. Rasheed was waiting when I got outside the terminal at PDX. He already knew I had called and changed my destination. The conversation and his calm flowed during rush hour traffic. The overall experience was fabulous. read more

Such great service! On time, very helpful, professional, and so kind. The ride was the most comfortable and delightful experience I've had with a service! I will definitely only be using them moving forward read more

If I could, I'd give New Star five more stars. I wanted to arrange travel for a group going to a small town in Washington and contacted a number of shuttle services on the PDX website. New Star was the first to respond to my emails. Nejat remained consistently communicative while we negotiated costs and answered questions that came up before our travel date. When we arrived in PDX, the shuttle was on time as promised; the vehicle was spotless and comfortable; and our driver was professional (and an excellent driver who paid attention to the road and not to the phone while we were in transit). Excellent service and highest recommendations. read more

Fantastic service! This was my first experience using a shuttle to/from airport. New Star was recommended by a friend and I'll definitely use them again. Our group of 7, plus bags and backpacks, had to be picked up at 6:15am in Tigard for ride to airport, and then at 10:00pm from airport for ride home. Both times, the driver texted the day before to confirm. He was 5 minutes early to get us there. And our return flight arrived 20 minutes early but so did the driver...I got a text from him while waiting for baggage that told us where he was parked! It was very reassuring. The van was clean and comfortable and the driver safe and efficient. The price was reasonable for us - less than it would have been to park offsite for a week, which is what we usually do. This was much better...door to door service, plus bags loaded and unloaded from van by the driver! Unless you have a dependable free ride, New Star is the way to go! read more

Our driver was professional, punctual, and friendly. The vehicle was very clean and the ride from Hillsboro to Cannon Beach was comfortable. Because we appreciate their service, we booked another ride with them. Thank you, PDX Elite Towncar, for a great experience! read more

Very easy to book for a ride for my family (two kids) and our enormous amount of stuff. We had to cancel and reschedule at the last minute, and that was no problem either. Driver was there early and very friendly. He had a carseat available too, but we just used our own since we were bringing it on the trip anyway. read more

Excellent service. The reservation process was easy and efficient. My driver texted me when I landed and gave me clear instructions on how to find him. The rate was fair. Will definitely do business with them again the next time I am in the PDX area. read more

Incredibly professional, prompt and reliable! Will never use another car service again. You guys are great!

We have used this service several times this summer since my husband started training in another state. The cars are scrupulously clean and the drivers are always 5-10 minutes early. They're punctual, communicative, adn friendly. It takes a lot of stress out of traveling with small children. read more

Completely reliable airport shuttle service. I was a bit nervous trying to find an early morning ride to the airport, especially since it was about an hour away. Driver showed up right on time, was friendly and helpful despite it being so early. Huge thanks! read more

Phew it's time for an update! I have used this service many times in the last three years, and never has there been an issue. We travel now with our baby and our pup and the van is perfect for our family. Drivers are always polite and punctual. I recommend this service to anyone who asks. read more

Excellent service at a very fair price. Living 3000 miles away from our son, it is nice to know that Star Airport Shuttle is available to shuttle him back and forth from the airport during certain times when his college does not provide a shuttle. They answered a yelp inquiry very quickly, provided excellent service, confirmed the pickup the day of arrival, arrived on time and delivered our son safely to McMinnville. THANK YOU! read more

I would recommend PDX Elite Towncar. We used them recently for a trip to PDX and then for our return trip back home. They are on time, the vehicles are spotless and very comfortable, the drivers are friendly and professional, and their driving skills are excellent making it a stress free ride. I'll be using them again. Thanks PDX Elite!! read more

I used this service to the airport and it was excellent. My pickup time was 6:45am and my driver arrived 15mins early. I really appreciated that the driver did not try and make small talk and I could enjoy a nice quiet ride to the airport. I will definitely use their services again! read more

They were responsive and timely. We enjoyed our driver and the car was very comfortable!

Airport transportation in a popular city doesn't get better than this! After reviewing potential shuttle options on Yelp I came across New Star Airporter. After completing the online form on their website, I quickly received a response confirming the reservations. They are transparent with pricing on their website, and you are able to verify the cost of your specific trip over e-mail with them - I greatly appreciate the transparency. The gentleman who drove me both to and from the airport (Ammar?) was excellent! Once my flight landed I received both a text and a call from him letting me know where to find him in the pick-up area. He was soft-spoken and kind and really just a great introduction to the company. Theirs is the only airport transportation I will recommend to anybody flying into/out of PDX airport. read more

We were so grateful to have a smooth ride home after a full day of travel from Europe. Our driver was professional, prompt, and courteous; he arrived at the airport early, texted us his location, and drove us safely home through a pretty icky storm. I'd recommend them in an instant! read more

Punctual, professional and polite. I highly recommend New Star Airport Shuttle and I will use them again if I return to Portland. Vehicle comfortably sat four passengers with a lot of luggage. Great! read more

I needed a shuttle to pick me up with my family from PDX. The driver was right outside of the airport when my plane landed to Portland and he helped us with the luggage, and he was very friendly during our ride. I will definitely use New Star service again also will recommend him to all my friends who plan to visit Oregon read more

I booked a Towncar to take me to the airport. Idris showed up on time and was super friendly and very professional. Really enjoyed the ride to the airport with him. I would 100% recommend this company and would definitely use them again as the process to book was straight forward, and super easy. read more

We had a 3:45am pick up and they arrived on time with no problems. Reservations via email were easy and driver confirmed via text the day before. Car was immaculate. Highly recommend. It's so nice to not have to worry about a no show when you have an early morning flight. read more