I'v traveled with Simon Says PDX Shuttle on many occasions and they never disappoint! I was really impressed with our driver, Gordon. He contacted me prior to our scheduled pick up time and advised there were long delays along Airport Way due to road construction. He asked if it would be okay to pick up 15 minutes earlier to play it safe. Much appreciated! Thanks Gordon.... read more

We've use Simon Says PDX Shuttle a couple of times to and from the airport with kids. Booking is so easy. They communicate clearly and always show up right on time with the correct car seats. Overall, just wonderful every time! read more

Again, I had the opportunity to use Simon Says PDX Shuttle to and from my home to the PDX Airport. And as always, it was a comfortable, reliable ride. JC was our driver this time and like all of the staff at Simon Says, he was professional, very helpful with our luggage and a very safe driver with a clean car. Thank You again, Simon. read more

Simon is super dependable we have used him many times when we travel from Hillsboro to pdx for our international trips and return pick up. Van is always clean and they always bring a clean child seat for my little one read more

We have called upon Simon Says Transport several times over the past few years, and Simon and his team have always "been there for us.' They are consistently prompt, calling or texting ahead to confirm the pickup details, and flexible when travel difficulties - late flights, missed connections, etc.- happen. Recently, we met JC, one of Simon's team members/drivers. JC called ahead the day before and waited patiently while our slow-arriving luggage finally came around the belt. He was considerate and professional and got us home with minimal stress despite the delay and disruption to his schedule. Then, when we accidentally left an item in the van, he contacted me to arrange for us to meet again to pick it up when he returned to the airport a couple of days later. Truly exemplary service! read more

We have used Simon Says before. Here is why we use them every time: they are always punctual even for those middle of the night early flight pick ups. And the late night flight arrivals. They are professional and we don't worry about getting to the airport on time! read more

My late-night flight was delayed and baggage claim took longer than usual. I was happy to find that my Simon Says PDX Shuttle driver was still waiting for me when I arrived curbside. I will definitely use this taxi service again in the future. read more

We use them every time now to PDX! Fantastic service. Always ahead of schedule and clean vans

Great Shuttle company! On-time! Professional! This is the 3rd time we have used them, and we are always super happy with the service. The quiet ride with jazz playing in the background is calming for those early morning rides to PDX, and refreshing after the stress of the airport. We have 2 more trips in our future and they will be our go-to shuttle choice again! Thanks Simon & all your drivers! read more

I used Simon Says to and from my trip to Ireland on 5/3 and 5/20. They are reliable, safe, and courteous every single time! I won't use anyone else for my shuttles to and from PDX Thank you Nick (5/3) and JC (5/20). read more

I've used Simon Says several times to get to and from the airport. Always on time, usually early! Super friendly, great communication, and a clean van. For airport pick-ups, they keep an eye on your arrival time. I once got into PDX an hour early, and they were there waiting! The website can be a little finicky from time to time, but just send a direct email with all your info if it's acting up. They offer an awesome service that makes getting to and from the airport stress-free. read more

Our first time using a shuttle to the airport. Always used taxis and Lyft in the past, but we were worried about reliability. Simon Says PDX Shuttle was perfect! Tony arrived right on time for the 4:00 AM pick up and got in touch by phone when our return flight landed at midnight and guided us to Island 3 where he was waiting with a smile. The van was clean, with quiet classical music playing. Tony wore a mask, which I appreciated as Covid numbers are rising again, and drove us safely home. All in all, I am a very satisfied customer and will certainly use Simon Says the next time we travel. read more

Clean comfortable vans, prompt and courteous driver. Have used 3 times now, and never disappoint.

Great service and affordable rates. We needed an infant car seat and a booster and 'Simon says' sent us a minivan fit with both car seats. The driver was prompt, polite and friendly and generously helped us with loading and unloading several heavy check in bags. read more

Great communication, on time, great price, very nice driver. Definitely use their services. PDX to Vancouver Hilton. Thanks for great service read more

Amazing service to and from the airport. The service has car seats which makes traveling a breeze!

Four seniors completly enjoyed the services of Simon Says roundtrip to PDX from Clackamas. They were on time. The van accommodated us perfectly (we had four bags and four carry ons). And, we felt safe in our driver's skills. Our hats are off to JC and Simon Says. We will definitely be using them again in the future. read more

Prompt response and communication and courteous driver. The van is much roomier and the fare was cheaper than rideshare. I scheduled in advance and got picked up on time. Thank you! read more

Excellent service. My family and I needed a 4am pick up to the airport, driver was on time and very courteous. Price was in-line with other car apps. Thanks so much! read more

They were able to give our entire family (plus cat) a ride from downtown to the airport on very short notice. No small feat, since we also had around 14 pieces of luggage. They were able to Tetris everything into the van in record time. I was impressed. Highly recommend. read more

Outstanding service and communication throughout booking and trip confirmation. Picked us up on time at 5.15am for one trip and was there waiting at Portland airport at 1.15am on our return despite a 45 min delayed flight. Comfortable clean Toyota Sienna minivan and driving was safe and smooth plus helped with luggage. Thank you so much and we look forward to using you again now we have found your company. read more

Fast and reliable service. Had to make last minute changes and they were very accommodating. I would use there services again.

Good service, however, the driver went behind my back and questioned my wife if the service was unsatisfactory due to the tip - Totally inappropriate move on his part and as a result of this will likely not use their service again despite their positives read more

Picked me up from PDX, RIGHT ON TIME! Returned me to PDX, right on time, despite hectic traffic. Will use them each and every...Thank you so much Simon Says read more

I've traveled with Simon Says a few times now and plan to do it for the rest of the time I am a bi-state resident (CA to OR). Always on time and clean vans. I usually leave at 4:15 am and arrive at PDX by 5 am. Great service! Plan to use them for as long as I have my CA job... which could be for a long, long, long... did I say long? ... time! read more

Simon Says PDX Shuttle - Quick, on time, and phenomenal customer service. (And I'm kind of tough to please!) - Airport Shuttles Near Me - Portland, Oregon

Super!! Easy to schedule thru email. Driver arrived early and was so helpful loading all our luggage.

We were able to book a shuttle the day before we needed an 4am pickup, which we greatly appreciated. Simon picked us up on time. Car was clean and it was smooth sailing to the airport. It was way easier than trying to hail an Uber or Lyft. read more

One thing I'm very particular about is choosing airport transportation. After all, if they run late getting me at my home or hotel, they might push me too close to missing my flight; if I'm arriving at an airport I want to know I can get reliable pickup which will get me to my destination both affordably and in a decent amount of time. So I spend a lot of time researching availabilities. This review will be a tad different because part of it is based on my own personal experience, and part is based on the information from the individuals who actually used it. When my sister announced me that she and other family were traveling cross-country to Miami to take a cruise, I wanted to give them something as a gift, and transportation was a consideration, especially as they had a very early flight from PDX. Following research on Yelp and other sources, I decided to go with Simon Says and I'm glad I did. Now here was the "issue" of sorts. I live in Kentucky, and as mentioned, my sister is in the Portland, OR area. Would I be able to set up their reservation with all the details with me being on one side of the country? I was! In fact, it almost spoiled me because it worked out so well. I phoned the company and explained what was being done and they not only understood but were more helpful than some I've dealt with in my own hometown! They took down all the information: pickup date, time, address, number of passengers, time of flight and airline, and I even added how much luggage there would be. They were able to quote me a round-trip price which was not only extremely reasonable, but competitive. I also said that I'd handle the gratuity. No problem. They took all contact information, and advised they'd contact me the day before the pickup to verify everything and get my credit card number. Sure enough, they called in the afternoon of the day before my family's departure. They took my credit card information, both texted and emailed me a receipt once the charge went thru, as well as verified my sister's phone number and the flight. Now this information came from my sister. The driver arrived before the 3:30 AM pickup time to give them plenty of time to get everything loaded up. The driver was careful in getting them to the airport, helped them unload, was friendly and polite...and that's that. Job done. Everyone satisfied, flight made with loads of time to spare. The return trip. The company phoned me the day before the cruise was to conclude so they could reach out to the one contact they had since my family was on the high seas! All flight information was reverified. They would be at PDX around 1 AM as they'd be tracking the connecting flight from San Francisco; I also gave the flight number from Miami since that would be the first part of their return home. Well, it turns out the landing in PDX was almost a half-hour early. But the driver was there, almost the second they picked up their luggage because that's how closely they'd been tracking the flight. One member of the party was texting me to double-check on the driver's arrival time and almost immediately on top of that, she texted back "He's here." They made it home in a decent amount of time as well. That is it. This is the only time I've written a review based on what little personal (phone) interaction I had with a company, and then had to depend on others for additional information. All I can say is, I was pleased, as was my family. Would they use them again? Yes. If I was in the Portland area and needed a reliable service, would I use them? A resounding yes. Professionalism, politeness, efficiency are key to me when dealing with any business and Simon Says did that for me. read more

Fast. Clean. Efficient. Easy to schedule. One of the only options with car seats for kids in Portland. Highly recommend!!!

I tried some of the local cab companies and none of them could accommodate my need to preschedule a van with enough room for 3 passengers and multiple bags and boxes to the airport. Same with Lyft: no way to request a specific size. A quick google search led me to Simon Says shuttle and the reviews here gave me confidence that it was the best course. Reserving was easy by phone and they arrived right on time at 4:45am and it was a roomy family van that was clean. Driver friendly and the ride to the airport smooth. Highly recommended read more

This service got good reviews so I booked by phone with them for my 5:00 am PDX ride. I had read that Uber and taxis lack drivers so have long wait times or no shows. But the dispatcher got my address wrong and the driver was in Vancouver instead of portland. This would be understandable, mistakes happen, but he said it was a "miscommunication " and that I hadn't been clear. I'd given him my zip code, asked him to repeat my address back, and never heard him say Vancouver or I would have corrected him. In other words, I thought he was implying it was my fault, although this implication came through text. Also I had asked him twice ion the phone if the price he quoted was for round trip, but it turns out it was just one way--twice as expensive as I thought. Fortunately a Lyft driver came in five minutes, lines were short and I made my flight. No thanks to Simon Says! Be very careful if you book with them. read more

Excellent, fast service. Simon Says saved us. Several flights arrived simultaneously at PDX along with ours and there were no Lyft's, Uber's or taxis available. It was well after midnight and we were told that it would be several hours until one of the ride services would be available. I desperately searched for alternative transportation and even considered renting a car. Then I found Simon Says. I called them and they picked us up within 15 minutes. The driver was was friendly and professional and the van was nice and clean. I will definitely consider using them again. read more

Brilliant service, door to door! Pickup at PDX was a breeze, my mother and i travel heavy! She I'm in a wheelchair at airports and have a service dog. All the work was done for us! Upon arrival at our destination, which was a private rental car, I found... the wrong car! We started unpacking and realized, wrong car, exact same car but correct one was a block you the street, our driver took it all in stride! Even voicing concern over pur vehicle choice, which was extremely sweet. And again all the heavy work at drop off, was taken out of our hands, he managed the bags, we were much less tired. Will be using again in a month on our way home. read more

I have used them several times and it's always an awesome experience. However last time I used them to get my GF and her daughter to the airport the driver was dozing off at the wheel and scared them driving. Surprised because it usually the same guy driving this time it was someone else. read more

Great experience July-August 2021. On time pick-up of our family of 5, plus lots of bags, very early morning to PDX; ditto upon evening return--driver texted us when we landed and told us exactly where he was parked, right outside of baggage claim in the ground transportation loop. Large vehicles, so space was no issue. Paid driver by credit card each way (tipped cash). Clean cars; friendly but quiet drivers. Very affordable. Stress free. Highly recommend. read more

A little more expensive than others I called but they picked us up at the airport right on time, texted to let us know they were there and where to meet them. Clean van, very friendly and courteous driver. Worth the $$. read more

Fantastic service. Prompt, professional, and a very relaxing drive, to and from the airport.

We usually rent a car when we come to Portland but didn't since prices were so high. We needed a shuttle back to the airport so I went on Yelp and tried Simon Says because of the great reviews. I am SO IMPRESSED. Our driver arrived early and the van was beautiful. It was very early in the morning and he had light instrumental music playing during our ride. Easy pay with Visa. Impressed all around. The only thing... if you reserve online, make sure to call after to confirm with them so they send you a confirmation e-mail. Simon helped me on the phone and confirmed all times and payment. Super nice guy! Thank you Yelp and Simon Says. Will definitely use you again. read more

Drivers are professional and friendly! They are punctual and provide different variety of car seats. Made commute to and from airport a whole lot easier and stress-free read more

There is a shortage of companies that have figured out that the way to make people happy is to provide top tier service at an affordable price. Lucky for Portland area people, though, Simon Says understands how this is done. First, they are incredibly reliable. My wife and son and I used them during peak holiday season recently, and they were either right on time as promised or early on all three occasions. No stress. They communicated by text as I requested, so as not to wake my young child when I had an early flight...and when all of us returned two weeks later, they were at PDX as planned, even though our flight landed early. Second, they have safe, unintrusive drivers. I am a kind person, but sometimes I don't want a new best friend, especially at 430 am. The drivers were focused on driving, not talking - thank you! Third, they have the best price in town. They figured it out - do something really well, and offer it at a competitive price - easy (and why shouldn't it be that easy?) Fourth, the vans we were in were both clean and roomy. This is a professional outfit. Finally, the reservation and payment processes could not have been easier. Every promise they made, they kept...and they did it with grace and professionalism. Our family's new favorite service. Thank you, Simon Says. read more