I appreciate Oak Tree Pharmacy Team and everything they do. They are so wonderful, helpful and…read morekind. Thank you Oak Tree Pharmacy for everything

SOOO glad to move to Salem and find an independent pharmacy. I noticed how all the grocery stores…read moreand chains had such loooong lines for pharmacy when we first moved here and I knew I didn't want to just be another number either. I found Oak Tree Pharmacy online and went it to check them out. Great and smart people, super helpful, easily transferred my meds from out of state, and NO LINES (I've now been there 5 times), and they actually remember me by name. Definitely recommend.

Willamette Compounding Pharmacy is top‑notch! Their quality, pricing, and customer service are…read moreabsolutely fantastic. The team is professional, friendly, and always ready to help. What really makes them stand out is their incredible compounding pharmacists -- they're experts who can access and prepare hard‑to‑find medications like **Betahistine** with ease. It's rare to find a pharmacy that offers such high‑quality care and affordable pricing while treating every customer like family. I highly recommend **Willamette Compounding Pharmacy (inside Quisenberry Pharmacy)** to anyone looking for great service, trusted advice, and reliable prescription solutions with great pricing! Thank you Sammy!!

I have elected to do business with Quisenberry pharmacies because they are known to do their own…read morecompounding. However, I must agree with at least some of the negative reviews I have read. 1. I may have had one positive interaction with one person once (my first time in?), but all subsequent interactions have evidenced poor customer service. It is as though the person behind the counter is reluctantly doing business with you and you should be glad they are dealing with you at all. 2. The entire staff has been slow, and in addition they seem to have inefficient processes overall. For example in the few times I have been there to pick up Rx's, they were out of one medication entirely and simply could not fill it. Another: they could not fill while I was waiting, I had to come back the next day with only two customers in the whole store! There can be literally ONE customer in the pharmacy and you are still waiting a long time for your Rx to be filled. They like to be warned a day in advance you would like a Rx refill. I don't think that is unreasonable, so long as your not requiring this because your simply to slow to meet a walk-in need in real time. 3. It is a weirdly stocked store. Not that I care because I don't go there for any other reason but Rx's, but whomever is managing their in-store merchandizing must be busy doing almost anything else, you can't help but notice as you stand there during one of your long waits... 4. To their credit they have called me by phone twice to inform me a Rx was ready, so they have some processes in place. Overall I must conclude that whomever is "running the store" is preoccupied, depressed, incompetent, or just doesn't care. It is the least "professional" professional establishment I have witnessed as an adult.

So great, customer service was superb, especially from the girl up front Autumn. Very friendly and…read morenice.

This West Salem Walgreens used to be a great store. It has really gone down hill. Went in to get a…read morepassport photo today. The clerk took my name and phone number. Went back in 5 hours later and one of the "managers" was there. No photo. The SD card isn't working, which he said has been a problem. He said he wasn't told anything when he came on shift about my photo. I asked if it would be policy for the clerk to call me and let me know it couldn't be done, so I'd know to go elsewhere. He just said, "yeah, she should have called." That's it. If they knew there was a problem, why wasn't that relayed to all employees and consequently, to customers? Also, the store has been very dirty. I've asked when the janitor might be coming in. I was told they don't have one to do floors and someone on each shift is supposed to be cleaning them. Is everyone still using COVID as an excuse for poor customer service and lack of help?

Read the other reviews: THEY ARE EXTREMELY UNDERSTAFFED. Expect long lines and very slow service.read more

I'll go to bat for Walgreens pharmacy. They're understaffed, underpaid, and underappreciated, and…read morethey're doing everything they can to get the job done. It's not their fault you don't know how insurance works; take that up with your CCO. It's not their fault your copay's high; again, take that up with your CCO. It's not their fault they're out of stock, not their fault you're getting generic and not name brand, and certainly not their fault that your doctor's office hasn't sent them the prescription you need. The system is broken, and for working in a broken system, they're doing a great job. I also don't attempt to pick up my medication until I get a notification saying it's ready. Super effective and efficient.

This is for the phone system, NOT the providers. When one calls, the recording says "you are the…read morenext caller", over and over and over. The majority of us who call are not developmentally challenged. We know that we are not ALWAYS the next caller. It is insulting to keep telling the caller that he or she is the next caller. Furthermore, every time this message breaks in, the song (Baby Elephant Walk) starts over at the beginning. Come on--you can do better than this for your patients (and their patience!)

Was an awesome pharmacy until 2017. It has seriously gone downhill lately and makes me very sad to…read moresee. I felt like a friend to them, they knew my name and were extremely friendly. They always kept my precriptions filled on time and all done correctly. All of that has taken a dive this year. Bummer!

Had to run into Walgreens to get cash to use at the Mail Depot right across the way. Came in at…read moreabout 5:55 PM and there were NO cashiers in front to help. The only cashier working was in the make-up area and the poor girl had 10 people in line. I felt bad for her!! Finally as I get to the front of the line a cashier comes and asks me if I want to check out to follow her. She says sorry they had no one up there sooner but she was at lunch. (Ok, I understand people gotta eat.) Anyhow, I proceed to check out but she tells me I cant; in order to get cash back I have to buy something...and even then one can only get $20 maximum out per transaction. So...I ran and grabbed the closest thing I could find that my husband would enjoy: two packs of zingers!! Viola! I have my two items!! Well, I get back in line and got the dirtiest looks. I explained to her what was going on and apologized that I had to get two $20s to pay my postage at the Mail Depot. Regardless the cashier was still a bit ticked off at me. *sigh* At least the lady at the Mail Depot waited for me to return. And my husband also benefited with Zinger snacks so it wasn't a total wash out. NOTE: Pharmacy hours are NOT the same as the store hours on weekends. Sat: 9:00AM-6:00PM Sun: 10:00AM-6:00PM Are the weekend Pharmacy hours.

Awful experience. The pharmacy staff do not value your time. I called at least 10 pharmacies…read moreyesterday to look for a 5 year old dose for COVID, and this was the only location that had it. This morning, I called at 9 AM when they opened to verify they have a COVID dose for a 5 year old and they told me yes. I asked if a prescription was needed, they told me no. I get there after a 30 min commute and they tell me that he needs a prescription. I wasn't worried about that because I expected them to do this honestly... called my son's ped office and they said they'd fax one over but that it was a weird request. During this is Hope process (already 25 minutes in....) they asked me if he was healthy. I feel as if they profiled him for being non-verbal and disabled (I was holding him on my shoulders). I told them yes, he is healthy, but that he does have a genetic disease. the they started to act weird. The pharmacist (Sam Rallins) came over and told me that, by Oregon law, he cannot give a vaccine to any child under the age of 7. I asked to see the Pfizer and Moderna boxes, they denied. I asked why they specifically told me that it was okay to come in on both phone calls (yesterday and this morning) when I was very clear that it was for a 5 year old.... they couldn't answer. I asked them for guidance on where else to go, he told me that no pharmacist will administer it to him (they are out at his peds office, unfortunately). I genuinely felt like them profiled my son, and that Sam felt uncomfortable administering the vaccine. I could respect that, but he told me that is not the case. Why tell me to come in with my 5 year old, and have me stand there holding him on my shoulders, and juggling everything else you're asking me to do. I asked him To explain his rationale to my pediatrics as I had them in the line and they were confused. He acted grossed out and said he wasn't going to talk on my phone (that's fair) so i put it on speaker and stuck my arm through the window. He backed up and was intentionally uncooperative. My mind is literally blown.... he's a dick, I'll leave it at that.

The staff here was amazing, every single person asked if I needed anything and promptly answered…read moreany and all questions 10/10 service from Chris and his whole team

My teen daughter dropped off a disposable camera for processing before the holidays with some…read morepictures with her best friend during her trip to Indiana last July. She was so excited to get them developed, so I went in with her and showed her how to order prints. When she picked them up, she was charged about $10 for processing and a cd. Sadly, the envelope included two dark blurry prints, the cd and a note that said the roll was exposed. She was extremely upset about her pictures not turning out and the added insult of having to pay for nothing. I took the envelope back to the store and talked to the manager, who went above and beyond to apologize and make things right. He said staff is supposed to check each order and call customers when things like that happen. He apologized profusely and promptly refunded the cost of developing and added points for our trouble to the new MyWalgreens rewards program. This is what customer service looks like to me!

I got to Safeway pharmacy at 5:55, got in line. Approximately 3 minutes later the cashier pokes her…read morehead around "I'm not going to be able to help you. I told the man before you he was the last one." I stayed in line and when he was done I went up to the counter, she kept repeating I won't be able to help you as it is after 6. However The man ahead of me also paid for his AFTER 6 so this reason was shit. She obviously just wanted to go home. I explained it was anxiety medication and it's ready all I needed to do was pay. Very frustrating. This is the first time I've had an issue buying it right before close time. I come late most days but it's always before closing time and I'm always helped. This pharmacy always has long lines. The man in front of me stated it took 8 minutes for her to help just one person. If the cashier takes that long to checkout one person that's not on me. If you are in line before closing you should be helped!

I've been a customer of Safeway pharmacy for years and loved the pharmacy technicians. The last few…read moremonths the lines to wait to get my meds is ridiculous! I have to wait for a VERY long time! The lines there are outrageous. 6 or 7 people long. I've called the manager. Let's hope it gets better. In the meantime I'll try Riteaid. Maryanne

I was very skeptical when I was switched from Rite-aid to CVS pharmacy, but this location has been…read moreamazing. Everyone has been so friendly and helpful.

Horrible!!! Super long line only 1 for drop off and/or pick up. Only one person working. Not a good…read morelook CVS!

Nicholas in photos and electronics superb in caring for .my needs. Rapid fast response time…read more Willard and Ashley in customer care more than diligent in commune exchange. Lori at register was the happiest lady to speak so fondly of supercenters she's transfered to... x3.... these stuards of the land deserve recognition to the degree first

That dreaded warning light had been on in my car for 400 miles, and I finally took the time off to…read moretake care of it. I pulled around to the auto center and went inside to inquire about an oil change. There's a limited staff, so nobody was at the desk, so I waited a bit before someone acknowledged me. Finally, I was directed to pull my car up in the designated area outside the garage and someone would come write up a work order. I didn't wait long, but was glad I got there when I did because I was told I would be the last customer. I got there at 3:30 and they close at 5:00, so plan accordingly. I was told it would be done in about an hour and a half and opted in for text updates when given the option. What to do for an hour and a half?! I walked next door to Lowes and browsed a bit before I inadvertently pocket dialed a friend I hadn't spoken to in a while. We had a great conversation over face-time for about 45 minutes. Then I checked out the plants, and before long, got a text that my car was being worked on. I headed back and played solitaire on my phone in the waiting area until my car was done. In total, my full synthetic oil change was $55, a deal compared to other 'quick' oil change spots around town charging upwards of $99. They weren't fast, but they were professional and got the job done. With inflation affecting everything these days, I look for savings where I can get it.