Nicholas in photos and electronics superb in caring for .my needs. Rapid fast response time. Willard and Ashley in customer care more than diligent in commune exchange. Lori at register was the happiest lady to speak so fondly of supercenters she's transfered to... x3.... these stuards of the land deserve recognition to the degree first read more

That dreaded warning light had been on in my car for 400 miles, and I finally took the time off to take care of it. I pulled around to the auto center and went inside to inquire about an oil change. There's a limited staff, so nobody was at the desk, so I waited a bit before someone acknowledged me. Finally, I was directed to pull my car up in the designated area outside the garage and someone would come write up a work order. I didn't wait long, but was glad I got there when I did because I was told I would be the last customer. I got there at 3:30 and they close at 5:00, so plan accordingly. I was told it would be done in about an hour and a half and opted in for text updates when given the option. What to do for an hour and a half?! I walked next door to Lowes and browsed a bit before I inadvertently pocket dialed a friend I hadn't spoken to in a while. We had a great conversation over face-time for about 45 minutes. Then I checked out the plants, and before long, got a text that my car was being worked on. I headed back and played solitaire on my phone in the waiting area until my car was done. In total, my full synthetic oil change was $55, a deal compared to other 'quick' oil change spots around town charging upwards of $99. They weren't fast, but they were professional and got the job done. With inflation affecting everything these days, I look for savings where I can get it. read more

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I am missing multiple deliveries! My phone cover never arrived and now my ergonomics bath pillow was not delivered! I had ordered some gingerbread cookies for a gift and that order was cancelled! I'm very unhappy with their non existent customer service! read more

Batteries are locked up and no one will help you. I asked for help from 4 ppl before I went to customer service for help. The lady running the self checkout said she was too busy to help and didn't say she would help me, just kept saying she couldn't. I get being busy but not offering a solution and then making me walk around and do you job isn't customer service. I get it's Walmart and this is why I don't shop there. Help customers!!! read more

Placed an order for delivery- about 25 items. Paid $10 delivery and added tip $6. Driver didn't ring bell but I found it a few minutes after he left. 2 of the 25 items were delivered. Attempted to call driver, it went to voicemail in Spanish. I left message in English I only got 2 items and am missing several bags. No response. Spent 90 minutes chatting with someone finally got some refunds. Never use Walmart delivery read more

A lot of selection but was hard finding an employee to unlock items for us despite pressing a help button

This is about the tire center don't buy your tires there mine only lasted 30,000 miles when they were supposed to last 45 they wouldn't honor the warranty because I didn't get my tires rotated there when they were closed for 2 years I had to get them rotated at the dealership they wouldn't honor the free rotation that I was supposed to get with the tires tried to charge me for that rotation I had to create a scene so they didn't charge me and when they rotated my tires they damaged something and it's pulling to the right very dangerous don't go there don't throw your money in the garbage they're not good your tires they're good year made for Walmart which are cheap junk read more

This store is terrible. My wife bought some blankets and dog food. Then the security guard followed her to her car and wouldn't let her leave saying she stole the items and illegally detained her with my child and my niece. Then started yelling at her. Which isn't acceptable to anyone. Everyone needs to stay away from this store because they allow shop lifters and acocts people who actually pay for their items. read more

Typical Walmart greeters and the rest of the staff is friendly and helpful not a true super Walmart but has all the basics

I started going to this location even though it's further from me than the Lancaster location. The store is much cleaner, I feel safe leaving my car in the lot, and I can always find what I need here. I see staff working hard here as well and they are courteous to customers. read more

Visited this store this evening, and I'd estimate that approximately 10% of the people in the store were without masks. The store was very crowded, with packed aisles and long checkout lines, because it's New Year's Eve Day, and people are making last-minute purchases before the celebration tonight. Families of 6 or 7 people strolling through the store with no masks, couples with no masks, individuals with no mask. Store policy is "Masks are suggested for all our customers." Lots of customers shrugged off that suggestion. And in the middle of the (more transmissible) Omicron surge, too. It certainly doesn't instill confidence in the safety measures the store is following. read more

This place is a cross between a toilet and a police state. The shelves, all of the them, are a mess. There are security cameras everywhere and obnoxious signage pointing this out. Checkout shows you a image feed of yourself during check out and is predominantly self-checkout to save money on paying employees. Those they do hire can instead mill about watching for shoplifters rather than straightening the store. read more

They NEVER have bags. We already have to pay for them so at the very least they should be available. If they are out there should be a sign on the door letting people know. We had to leave a cart full of food behind because I couldn't just have it loose in the back of my truck. read more

Pretty trashy, but good prices and usually have what you need, but their quality is not the best I've seen.

Worst Walmart ever!!!! Never coming back. Remodeling so half the check stands are missing. Of the half left only half are open. At least 100 standing in line waiting. Lines aren't even moving. And to top it off, most of the shelves were empty!! read more

Do not use Walmart's "Walmart to Walmart" feature for sending or receiving money. This is the biggest scam and unprofessional experience you can experience when using a money wiring service. Excuse me for being responsible and getting a new ID before the old one expires. Because of this, I now cannot receive my wired money as, Walmart doesn't accept paper ID's, even if they are from the DMV. This is unacceptable, frustrating, and unprofessional. Will no longer be using Walmart for my wiring services and I would recommend all to do the same. read more

Worst customer service Dept ever. Unnecessarily difficult in exchanges and returns. Shane tried insisting a policy that I knew was not true. When a supervisor, Kathy, came over she verified I was right, but still sided with his crummy attitude. Wouldn't do an even exchange on a defective item because the size I had was no longer in the system. I only wanted an exchange for same item in different size! read more

I understand that during all of this covid 19 stuff that people are extra stressed out and it causes you to have less patience and less kindness. But I don't think it's an excuse. Especially if you're being paid to be friendly. That's the point of the greeter job at Walmart. I'm also an essential worker and I am stressed out but I don't think it gives me the right to be rude to people. I went to Walmart today and did not realize that they closed at 8:30 p.m. now. I hadn't been to Walmart in the evening in quite a while because of covid19 and didn't realize it was no longer 10:00 p.m.. The workers were rude in tone when telling me and other customers who arrived that they were closed. Of course I understand the need to close early and I wasn't initially rude to the workers. But when they were rude to me I turned to them and told them that they did not need to be rude and that their tone of voice was very important. And when I said that I would be giving a comment to the manager the worker said "OK I'll make sure my manager gets it and" in a sing song voice. Walmart: these people are the face of your company they're who people see when they first arrive maybe you should give some training on how to properly treat your customers. read more

I cannot believe we all let this company infiltrate our every day lives. They are the borg of retail. It is useless to resit and futile. If they start making the inside of the stores look like maturation chambers I might be a bit more upbeat about giving them money... until then.. irrelevant... Signing off... one of six....;/ read more

Ordered a $200 camcorder online and went to the store to pick it up. Walmart claimed they didn't have one in stock so I walked over to the shelf and picked it up and took it to them. They cancelled my original order which took 5 days to get a refund and made me pay for it again so essentially I was out $400 for a $200 item because I needed it that night. I hate Wal-Mart, they are evil, they are the devil. I would rather rub carolina reaper juice in my eyeballs then walk into that store again... read more

I came here to cash a check and these racist refused to cash it when I cash checks in my home state all the time. "It did not have an address on it" when it was a check directly from my bank. This is not the first problem I've had with them either. Anytime I'm at self checkout the lady will literally hover over me as if I'm going to steal !! Ridiculous and this has to stop read more

This place never fails to shock me. I wasn't going to write a review but it seems any time I've been in, their associates are either non existent when I need help or cannot help me find what I need. It is getting a 3 star because the last time I was in, I had the best Walmart checker I have ever had! She was quick, friendly, and happy! I did have to wait in line for over 10 minutes because, as usual, they did not have enough checkers. read more

Had a great experience in electronics buying a new Motorola Family Mobile phone. Had to go back due to a cash register phone activation issue which invalidated the phone's serial number. Melissa in electronics took care of me from the return of the first phone to even in-store activation of the replacement phone,, which included calling the Family Mobile tech support. She was very focused on obtaining my phone activation. She has great manager potential with her excellent people skills, customer service skills, and phone activation understanding. Everyone else who I dealt with in electronics had a great customer service ethic as well. Thank You, electronics crew. read more

As typical, four lanes open with lines of angry customers pushed into the clothing aisles. Frozen food melting while store associates wander aimlessly along. They tell us that they are on break. The store managers have no clue how to schedule staff and can never be found. Save yourselves the aggravation and shop elsewhere. read more

I know it is a Walmart so honestly I have low expectations anyways but EVERYTIME I enter this store it is one thing or another. Complete lack of customer service. I have been completely ignored, and when I make the attempt to get assistance I am told "I dont know probably over there" with zero effort made to assist. Went through self checkout and realized after paying a price was wrong. The clerk approached and instead of being understanding and explaining the process I was rudely directed to the customer service counter for a refund. That line was long and took forever for someone to back up the single clerk who chose not to speak with me the entire transaction. I tried making a suggestion and my words were not even acknowledged. Another employee came over to discuss breaks. I get that, but I continued to be ignored. Beyond done with this location. Wont be back, not that they care. read more

I like Walmart. It gives a good environment and the prices of things are ok. The pickup is usually fast and the employees are nice and let you actully just shop around. Good. read more

When I want to wallow with: the dregs of society; the socially UNconscious; the unconscious in general; the unhappiest store clerks on earth; and the rudest patrons ever to have walked this earth, I come here. Or I might come here when I am missing one critical item from the dinner list and don't want to battle five o'clock traffic for one damn red onion. This is how I ended up here yesterday evening. Unlike every other person entering the store, I had a purpose, and I walked like it. Also unlike the other patrons, I don't consider a visit to Wal Mart an "event". I don't feel fulfilled when I leave, and I don't rush home to call my 6 half-siblings to tell them about my Friday evening. Unfortunately, this store seems to be a gathering place for all the people with no place to go. Wal Marts, in general, are poorly run and organized. This store is the worst--best proven by the fact that I stood in line with my one onion while the gawkers and jack-holes of Salem slowly scanned one item, stared at the screen, and carefully listened to the directions the voice in the magic self-scan box gave. Why the one employee at self-checkout stood by doing nothing is beyond me. What is also beyond me is why they had only ONE rapid check-out line open. I could get into the quality of the products here, the bad customer service, and all the controversy surrounding Wal Mart, but I won't. Suffice it to say that no person who has at least a high school education, is gainfully employed, and has seen at least one documentary in their lifetime will enjoy shopping here. read more

So. Need a fishing license so I came to Walmart. Always good in the past. 5:16. No one at the sporting department desk. 5:20. Please page the sporting goods dude. 5:25. Please page the sporting goods dude. 5:30. Called WalMart and indicated that I was in the store at the sporting goods. 5:35. Random guy walks by. He asks me I I need help. "Yes" I say. He disappears. 5:38. Random guy is back. "Still no one here?" "No". "I can help". Great. Your paging and your sporting goods is horrible. read more

Really nice Wal-Mart super center. I live closer to the one near Kuebler, but this one is so much nicer that I'd be willing to take the longer trip. They have a wall of pictures of veterans at the front entrance which is nice and they have a large selection of produce which is awesome. The bathrooms are clean and so it's the rest of the store. Also, their cashiers are very nice and work quickly. read more

Wish there was zero star. Such high prices! Go to winco! This place sucks! Winco is cheaper and cleaner. I don't know why people shop here, but their aquarium stuff items are nice. read more

This place can suck it. They have the absolute worst return policy in the world. It's completely ridiculous. Why would anyone continue to purchase anything at this Godforsaken place. They will only give you up to $25 in store credit for returns without a receipt and they have no way to lookup receipts with a phone number, credit card, or identification. So, if you ever get a gift that you need to return, I hope it's either under $25 or its from Costco. STOP THE INSANITY! read more

Of all the Wal-marts in Salem, Oregon, this is the worst managed store of them all. Horrible wait times at all registers are a true sign of the management's inability to efficiently turn customers. No matter what time of day or night you go into this store at, you are guaranteed to be waiting far too long in line while several other registers sit empty with no employees at them. If you're not getting groceries, go to the Commercial street location for the same crap without the lines. read more

All this tea and no yerba mate? Look down the coffee and tea aisle. Lots of boxes of teas, but only from the couple Big Boys. How's about a little variety, WalMart? Give us more choices than green, black, and instant. Here's a suggestion: Yerba Mate. I'll bet a lot of health conscious Oregonians would be taking it off your shelves as fast as you put it up. read more

Walmart Supercenter - Where's the yerba mate? - Department Stores Near Me - Salem, Oregon

meh. I went in at 7am staff was very busy taking care of other items boxes and when I asked where something was the person scanning items said its in this isle or somewhere else in the store I looked for 20mins with them standing there ignoring me. I then left with out all the things I need and went to another store to get all the items needed for my meeting. Was kinda disappointed I wasted my time and money in a store not willing to help the customer find stuff. read more

Produce from this Walmart is always old and tired like it has been sitting around for 3 to 4 weeks before they put it in the store.

This is a great Walmart. There's usually plenty of people here because it must be popular, so that's probably why there are reasonably long lines. You have wait a bit for the self-checkout as well. The cleanliness and openness makes it comfortable to be and shop around for what you need or want. Employees are all mostly kind and will help with what you need without making a face. Recently visited a Walmart here in Oakland, CA and it was much worse than what I expected when imagining this Walmart. It's smaller and has a much less quality feeling to it. I miss this Walmart! read more

Has to be one of the nicest and friendliest Walmart's I've ever been to on the west coast. Always willing to help you find something and I haven't run across a cashier that wasn't personable and able to have a conversation. I'll admit I'm a recent return to the Salem area and moved from So Cal. Honestly I haven't run into anyone these last nine months that wasn't just plain nice and friendly in the Salem area in general. read more

As I write this review I have to remind myself, that when shopping at walmart, You get what you pay for. Yes, they have great deals on all the cool/random stuff there I see BUT I also know that they have the worst customer service at this location. On this particular trip, within 10 minutes of walking in there was almost a fight between 2 guys in one of the entrance ways, screaming cussing etc... Then as we are going to check out, we find that only 2 regular check out lines are open. ( This was around 7:00 in the evening & we had almost $200 of stuff in our cart). It took forever to get through the line to pay for our stuff. I had several coupons, one of them was for a box of free hair dye. Like usual ( this always happens when I shop here) the register doesnt " accept" my coupon. So now I have to wait longer for the supervisor to come. There was a huge line behind me, atleast 4 other people. It took so long for the supervisor to show up, EVERYBODY who was behind me got out of line to get in another checkout that had just opened up. All the while everyone walking away were giving me dirty looks, nice, like this some how was my fault !!!! The cashier had no sense of urgency, she couldn't care less. She was actually complaining to US about it instead of apologizing.The supervisor finally graced us with his presence and We finally checkout !! Now I have to get a money order at the Money Service's counter, there is one person ahead of me in this line. Again...I am in line FOREVER, the guy working behind the counter kept having to retype everything for the guy he was helping. Then he starts having a conversation about jesus, which I dont mind the topic. BUT what I do mind is waiting to handle my business while he is having a personal conversation. We FINALLY get out of there...As we walk outside to our car, there are 5 or 6 cop cars surrounding a car about 2 cars down from us....Needless to say..Worst trip to any walmart I have ever been to. read more

This place is nasty! The customer service is horrible. And the only way they stay in business is they sell there products cheap and put good companies out of business. Avoid at all cost! read more

Paint department in this store sucks. Out of the paint and tint that I needed. Not very good inventory. Will not shop for paint there again! read more