Very nice guys who were really respectful, communicative, trustworthy and eager to help…read more Unfortunately, their diagnosis was not exactly right for our needs, but we appreciate their efforts and kindness.

Has fixed two issues for me in the last year and was more than fair in price and you just cannot…read morebeat the convenience of a mobile service. Super nice guy and quick to reply.

Not dependable at all! Don't bother, twice he promised to come do the work and never showed up or…read morecontacted me

Took my Honda Fit into Driven Automotive and talked to Klint about the issues I was having which I…read morebelieved to be my alternator. Klint said he would run my car on his diagnostic tool to make sure it wasn't something else so we didn't just change the alternator and have the problem be an issue somewhere else. He started work immediately and called me and told me it was indeed the alternator. I gave the go ahead at the agreed upon price and in less than 2 hours my car was done! Klint was very professional, knows his business, he is knowledgeable and above all honest and trustworthy! He is a very pleasant man to do business with, works quickly which is important when you only have one car. Klint and Driven Automotive will be my auto repair shop from now on!

This is a terrific group. I was in the process of moving and my car broke down and I had to leave…read moreit at the overflow lot for the night with a note and I had to go find a hotel. I called first thing in the morning explained what I thought was wrong and asked if they would be able to fix it. They fixed it, it was a very fair price, and I was on the road by 11 AM. There's a reason why A&D is so popular. They do a good job, they're a friendly group, and AAA backs them. So not to add to their list of work, but if I were you were in Roanoke and you needed car repairs go to A & D.

. Been new to Roanoke for about 5 years. Didn't know anyone…read moreso we took a shot with a few auto places and got burnt and ripped off. Went to affordable and dependable auto care, And hit the jackpot. Super great service, great repairs, great prices. All around best auto repair shop in SWVA. Such great people. If you are new to the roanoke area like we were and in need of auto repairs and services like new tires, This is definitely the go to place. Don't waste your time like we did and get scammed, go to affordable and dependable auto services.

my car was having issues starting so I gave Kendal auto call. He scheduled an appointment and was…read more a thorough evaluation of my car. He was very efficient and quickly diagnosed the issue. The fact that he was a mobile mechanic and was comparable to other auto shops. He quoted me a great price in two hours and I was back on the road again. I will definitely use him again.

The staff was super friendly and explained everything clearly !! They fixed my car quickly and at a…read morereasonable price. I felt confident that they were honest and didn't try to sell me anything I didn't need. The shop was clean and comfortable, and I really appreciated the good customer service. I'll definitely be coming back next time I need repairs. Highly recommend!

This place is terrible. my car was in the shop for 3 months. Transmission getting replaced. The has…read moreto send work to other shops to do his repairs. Also, he has to get someone else to calibrate the replacement transmission. After getting the vehicle back a month later, it starts making a whining noise. I read up and it says it possibly low transmission fluid. I check the dip stick and it doesn't even show up on the dip stick. I have to add 3 quarts of transmission fluid. A few days later, my AC does not work. I take it to another shop and they tell me carrier bearing housing is missing. Likely from when they replaced the transmission, they didn't put this back on. I would highly suggest not using this place.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

I recently had a bad experience with Jimmy's dur to someone who I presumes is newto Jimmy's. I…read morebrought my car in for a SCHEDULED appointment on Friday. When I called for an update, I was given 2 different prices. I approved work, and was told my car would be ready Monday. I called Monday, at 3:15 PM, to check the status, and I was told it hadn't been touched yet. I had to call. A simpel phone cal, FROM them,would have made this a better experience. I was then told they werfe busy and swamped. I hae run dealer parts & service for MANY years. You are Never too busy for a phone call. I have used them before, and have been very satified, but not today.

Jimmy's Auto is the best! They are friendly and their work is top notch. If you need repair work…read moredone on your car, this is the place to go.