I brought my vehicle to Blue Ridge Truck & Auto for an annual safety inspection and rear brake…read moreservice. From start to finish, the team treated me with professionalism and respect. There was a minor mishap involving damage to my windshield due to improper visor tint strip removal during the inspection process. What mattered most to me was how it was handled. Richard, the owner, stepped up immediately and made it right. That speaks volumes about his character and accountability. Most importantly, the brake work itself is excellent. The car drives smoothly, with no shaking, wobble, or noise. The stopping power feels solid and confident. As a disabled Marine veteran, respect goes a long way with me. Every interaction was courteous. I was addressed respectfully and treated with genuine consideration. They took care of me and ensured the vehicle was safe and properly repaired. I appreciate businesses that stand behind their work. Blue Ridge Truck & Auto did exactly that.

Took my truck there a couple weeks ago for a complete 150k servicing. They did a great job and the…read moretruck is running better than when it went in. This was the first time anyone ever told me that the cabin filter was not replaced. (should be serviced every 6k mile) They said a special kit was needed and due to GM not providing access to a filter when manufactured. Sure enough I went online and learned a kit was needed and cut in. So after watching U-tube I ordered the kit and did it myself. I appreciate these guys telling me this. Great team and good fair pricing. Highly recommend.

Absolutely AMAZING Service! I had my belt come off near a stop light at O' Reilly's. I pulled into…read morethe lot, Tan, the kind woman who was able to help me out diagnosing the issue and assuring me that it would be okay because she "has a guy" on site to complete the work. Come to find out, the tensioner pulley was all torn up. Daniel, the owner of We Go 2U Auto Services came back from his lunch break, replaced the pulley that was broke and changed the belt. Great team at O Reilly's! Super relatable and very genuine people. Thanks so much! I'm glad our world has people like you!

If you ask this guy for a quote be prepared to pay considerably more after he says he's finished…read morethe repair and he will pressure you up to get paid. Also be prepared to pay another REAL mechanic to complete this repair (as I had to) which will cost you even more. Most notable part of this undesirable repair was the oil drain plug not tight, falling out causing all the oil to drain out. Luckily for me it happened on the way back after test driving only 2 miles. Had the car towed back but the engine was shut off before being ruined. Hope this helps you decide to make a better decision.

Needed second opinion post pot hole accident. These guys were professional and efficient. Highly…read morerecommend this shop.

I've done business with Brandon Automotive for many years and they're always courteous, reasonably…read morepriced, and highly efficient. You won't find a better auto repair shop and I recommend them without hesitation. Robert C. Ewers

They are a well known established foreign makes Service and…read moremaintenance center in the Roanoke area. Extremely friendly and go out of their way towards providing the best and knowledgeable service. I have both my BMW and Porsche worked on there over the years.

Took my car in for an oil change, inspection and a general once over. They were very nice and did…read morethe work they promised. Car was ready earlier than expected. I will be using them again!

my car was having issues starting so I gave Kendal auto call. He scheduled an appointment and was…read more a thorough evaluation of my car. He was very efficient and quickly diagnosed the issue. The fact that he was a mobile mechanic and was comparable to other auto shops. He quoted me a great price in two hours and I was back on the road again. I will definitely use him again.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.

The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

awful place spent 5 grand having a transmission built and now it's slipping and humming 2months…read morelater after letting them rebuild it for a second time.

READ THIS!!…read more Yesterday my son (Jack) was traveling back to college from San Antonio to Washington DC. I had just purchased a 2011 Lexus for him and he was driving it back to college. We were nervous as this was a car that we had just went in for major repairs right after we purchased it.... At roughly 8 pm, after 800 miles that day, warning lights came on and the car was not acting smooth at certain speeds. A few years ago we burned up the engine of pickup because of ignoring warning lights....Jack pulled over and found a hotel to spend the night. He called me the next morning and wanted to know what to do. I called Lexus and with Jack thought the best idea was to find the best repair place in town and leave the car for a few weeks as they did what would likely be a major repair or replacement of the transmission (that is what the codes were saying). I called Norms and the man in charge said he was working on a 2010 with the same symptoms......have Jack come over and we will pull the pan and see what is going on...Jack made the 8 min drive from a different repair shop he was at. The group dropped all they were doing to help this young traveler...over the next 2-3 hours they found a leak from the repair that had just been done and that meant all the transmission fluid leaked for the past 1200 miles....almost all gone. They tighten the connection that the repair in San Antonio had not done right....put in 4-5 quarts of transmission fluid. Went on a 30 minute test drive and then ran the car overhead to ensure no leaks.......Jack was on his way to DC....They took care of this kid and got him all set from what was sure to be a major catastrophe.... Later that day, Jack told me they did all of this ....and did not charge him a penny...makes you want to cry... We seem to always forget about all the good that comes from helping others....this is so so special and often why we are here...it is not about $, but about the opportunity to serve others. Norms and their entire team are probably practicing this every day and in every way.....I am just a grateful parent that was the beneficiary of this special group. We have 7 children (Jack is #2 and a very special kid....). This seemingly simple process is what makes your heart warm and be very grateful. Thank you to the entire team at Norms and the impact you have....it is special and so very much appreciated. I am deeply appreciative that you at Norms set out every day to help others and be of service....it is more meaningful than you may know...

My gas door latch came off and the gentleman at Affordable Car Care put it back on in no time…read more Fast friendly service as always.

Robert and his crew over at affordable car care are the best! they are fast, efficient, and very…read morereasonable on their prices. I had issues with another garage trying to tell me this and that was wrong with my 2020 4-runner, so I took it to Robert and his team for a second opinion. they were able to get me in the same day I called and did a thorough inspection and let me know my vehicle did not have any of the issues I was originally being told about. I will definitely be going back to affordable car care for all my vehicle needs.