They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

awful place spent 5 grand having a transmission built and now it's slipping and humming 2months…read morelater after letting them rebuild it for a second time.

READ THIS!!…read more Yesterday my son (Jack) was traveling back to college from San Antonio to Washington DC. I had just purchased a 2011 Lexus for him and he was driving it back to college. We were nervous as this was a car that we had just went in for major repairs right after we purchased it.... At roughly 8 pm, after 800 miles that day, warning lights came on and the car was not acting smooth at certain speeds. A few years ago we burned up the engine of pickup because of ignoring warning lights....Jack pulled over and found a hotel to spend the night. He called me the next morning and wanted to know what to do. I called Lexus and with Jack thought the best idea was to find the best repair place in town and leave the car for a few weeks as they did what would likely be a major repair or replacement of the transmission (that is what the codes were saying). I called Norms and the man in charge said he was working on a 2010 with the same symptoms......have Jack come over and we will pull the pan and see what is going on...Jack made the 8 min drive from a different repair shop he was at. The group dropped all they were doing to help this young traveler...over the next 2-3 hours they found a leak from the repair that had just been done and that meant all the transmission fluid leaked for the past 1200 miles....almost all gone. They tighten the connection that the repair in San Antonio had not done right....put in 4-5 quarts of transmission fluid. Went on a 30 minute test drive and then ran the car overhead to ensure no leaks.......Jack was on his way to DC....They took care of this kid and got him all set from what was sure to be a major catastrophe.... Later that day, Jack told me they did all of this ....and did not charge him a penny...makes you want to cry... We seem to always forget about all the good that comes from helping others....this is so so special and often why we are here...it is not about $, but about the opportunity to serve others. Norms and their entire team are probably practicing this every day and in every way.....I am just a grateful parent that was the beneficiary of this special group. We have 7 children (Jack is #2 and a very special kid....). This seemingly simple process is what makes your heart warm and be very grateful. Thank you to the entire team at Norms and the impact you have....it is special and so very much appreciated. I am deeply appreciative that you at Norms set out every day to help others and be of service....it is more meaningful than you may know...

Watch your wallet! Took my truck in to have a broken brake line repaired and asked for an…read moreestimate. Was told $1000 which seemed high but acceptable as several metal brake lines were rusty and needed replacement. When repairs were completed and I went in to pick up the vehicle, I was shocked when they presented me with a bill for $1507, more than 50% higher than their estimate. They did not notify me when they saw they could not stay within their estimate. The bill included a $975 charge for 7.5 hours labor which seems extreme. When I asked if the bill was a mistake, they defended it with no negotiation or even an apology. Seemed like nice folks in the beginning but watch out.

I highly recommend Bass Transmissions. The AC in my parents' car stopped working in the heat of…read moresummer. They went to Bass after the car was left untouched at the dealer for 2.5 days despite having an appointment. The Bass team was able to fix the issue in under two hours and change their oil.

John at Transmission America is the best... not only very knowledgeable but also responsive, fair,…read morehonest and reasonable priced compared to everyone else in town. Jen is great too... Its refreshing to have someone that not only picks up the phone when you call but is knowledgeable as well. Most transmission shops have nobody answering the phone or answering questions and no answering machine and if they do have an answering machine they don't return calls. The dealers is way overpriced and takes weeks to get to you while you're out of a car.

This place could have ripped me off. That's how much I know about cars (and transmissions)…read more Instead, they saved me a fortune. Other transmission places wanted to rebuild the transmission on my 1996 Mercedes SL 500. But John checked the transmission fluid, told me it was low, and filled it for $30. He told me to test drive it and see if that solves the occasional slipping. So far, so good!

My SUV had symptoms of transmission issues. Honda couldn't see me for a month. Wayne took care of…read moreit the next day - changed out transmission fluid and resolved the problem. Very pleased.

Nobody ever wants to go to a transmission place. It typically means that something is wrong with…read moreyour car. Something that has the potential of being expensive. This was the case when my car was handling badly and a friend told me was told it was my transmission. I attempted to check the fluid myself, but couldn't find the stick to check it. I was told to check with AA Transmission. I brought my car in and asked them to just check it out and let me know what was wrong. A few hours later I got a call saying my car was ready. I get a ride back to the center and ask what the cost would be. They heard me tell them I couldn't find the "stick thing", and that I had no idea what was wrong. They very easily could've taken me for a lot of money. Instead, they were honest and told me it only needed a little bit of fluid. My final cost - the $3 in cash I had in my pocket. I would definitely recommend them to anyone. Honesty, integrity, and friendly service goes a long way these days.

I drove 50 plus miles to get to this business due to a recommendation. They were very courteous and…read moretook time to explain what was going on with my vehicle. I highly recommend this repair shop it is worth the drive. If you are looking for a good repair shop check them out I don't think you will be disappointed. Great people great service!!!

From the owner: Complete auto repair service located in Salem, VA specializing in transmission repair, replacement…read moreand rebuilds. Our transmission shop serves both the Salem and Roanoke region. We offer affordable service, free in-town towing for major repairs and no credit check financing. We also offer a 10% military discount and 10% first responder discount every day. In addition to transmission repair, we also service brakes, rotors, timing belts, tune ups, clutch replacement and oil changes.

After receiving a $4700 quote to replace the transmission in my FIVE-YEAR-OLD Fusion from Apple…read moreFord, I turned to the good folks at Lynchburg Transmissions for something more affordable. Boy, did they come through! I was able to get a rebuilt transmission for half the price, and they even went above and beyond to help me fix my air conditioning, which had also gone bad. (Did I mention that my car is FIVE YEARS OLD?!?! ) Apple Ford quoted me a price of over $700 to fix the A/C, but my service tech at Lynchburg Transmissions got his hands on a used compressor and only charged me $150. My car is now driving perfectly, and I'm so happy to have A/C again, after a long, sweltering summer without it. I STRONGLY recommend Lynchburg Transmissions for any and all service you may need!

I usually deal with Meineke with regard to any automotive repairs. However, when I called they…read moresaid they do not handle P700 codes and referred me to Bob. I was a little shocked, but called Bob and he answered the phone and discussed my options. I dropped the vehicle off and Bob was there to greet me when I walked in. He took my keys and information, which was quick and simple in a comfortable environment. Later, when I called about my Nissan, I was given an estimate that was easily understood, and then advised about my options. No charge. I was not upsold or treated with anything but honesty. I appreciate integrity. Olivia Rosalind Dodson, BS MA- PhD candidate Oliver Hill Social Justice Film Winner VA Independent Film Festival Winner, director, actress Liberty University Resp Therapist, lead model City in the Square, pamphlet, model Handmaid for Hulu's The Handmaid's Tale US Patent Office & Opioid PSA, lead True Convictions, Season 2, supporting Avett Brothers Music Video, featured CBS Problem Solvers Promo, lead Liberty Park, fitness model, featured Marlon Wayan's Naked, pastor, featured MidMichigan Health commercial and billboard Casting Call photographer, Wonder Woman 1984(2020) reel: https://youtu.be/AH7hE78GQkw www.imdb.me/oliviadodson

On a road trip, in a strange place is not where you want to be when the dashboard starts lighting…read moreup! A local auto parts store found 3 transmission codes and recommended Butch's. What we thought was going to be $1000's in repair costs turned out to be much, much less as Butch found it was a wiring, and not a transmission issue. A quick fix and we were on our way. Made it home safe and sound on the other side of the country (AZ) without issue. Highly recommend this shop to anyone in the area! Can not say enough good things!

It's worth the drive to make it up the hill off Mohawk Ave in Roanoke, VA, to have your vehicle…read moreserviced by this auto shop. The friendly and efficient service provided by this business is incomparable. They are NOT about trying to 'rip the customer off'', as they provide excellent car service.

They really make me feel like I can trust them, I've been going there since Fleet closed and I have…read morenever had such excellent service. This is the only shop I feel like I can go to where they don't try and Take advantage of me by charging me extra. I can't recommend this place enough if you want people who know what they're talking about.