I have an old Ford F150 (1994) which died on me while I was depositing some trash at the Bedford…read moreRecycling center at the Otterville site (about 6 miles north of Bedford off of SR122). This was on a Saturday so with help I pushed the truck out of the way and left it parked there for the rest of the weekend. We (my granddaughter and I) were offered a ride home by another person who was dropping off trash. I called the garage in Forest which I have been using for years, but they told me they did not have a towing service but they said they used a towing service out of Rustburg. This was a long way to travel so I then went on-line and did a google search for garages. I chose Jimmy's Automotive as as being the closest but otherwise I knew nothing about them. On Monday morning I gave them a call and he said he would bring a flat-bed truck and meet me at the site. I immediately left (4 miles away) and he showed up within five minutes after I had gotten there. He loaded the truck up and took it to his shop. On Tuesday afternoon he called and said that he replaced the electronic ignition module and I could come by at any time to pick it up, which I did that afternoon, and it ran perfectly! My costs were very reasonable and I am very satisfied!

I recently had a bad experience with Jimmy's dur to someone who I presumes is newto Jimmy's. I…read morebrought my car in for a SCHEDULED appointment on Friday. When I called for an update, I was given 2 different prices. I approved work, and was told my car would be ready Monday. I called Monday, at 3:15 PM, to check the status, and I was told it hadn't been touched yet. I had to call. A simpel phone cal, FROM them,would have made this a better experience. I was then told they werfe busy and swamped. I hae run dealer parts & service for MANY years. You are Never too busy for a phone call. I have used them before, and have been very satified, but not today.

They are contracted with AAA. I needed a tow from my yard to lock service because I lost my key…read morefob. They showed up and left because the car was in the yard and the grass was wet. The driver knew this because I spoke to him on the phone earlier. So if you slide into a ditch when it's raining or snowing definitely DO NOT CALL. since they can't handle a flat wet yard!!!!

We hit a deer on Rt 11 around 10:30, responded quickly towing our Subaru and storing it inside out…read moreof the weather. Met us a few days later (after Christmas) to pick up items before it was totaled by insurance. While there we saw he bought bikes for those in need and did not get them all handed out. What a great way to give back to the community.

My husband was in a bad accident just before Thanksgiving. His truck was towed to this lot. From…read morethe very first phone call, Ms. Trisha Orange was nothing but professional and informative. We have never been in a situation like this and she went out of her way to explain what needed to happen and give us some advice based on her years of experience with insurance companies. Thomas Towing and Ms. Orange were the bright spot in this whole bad experience. Thank you thank you thank you!

Brought truck rims and tires to have tires mounted and tire sensors added. the sensors did not…read morework (per Ford dealership). brought the truck in with the tires on and they could not make the sensors work, they replaced them. they still did not work. I returned and asked for a refund and was denied. so no working sensors, and no refund. will not be back.

Tonight was the first time I used this company's services but it was a great experience…read more The driveway we were having the car towed to is a bit narrow/short but the guy who came out managed to get the car dropped perfectly with no issues. The tires were locked up on the car too but he still got the car to the spot I asked and made it seem so easy. Definitely would recommend!

Reggie went above and beyond accomodating our needs in very tight spaces. He was knowledgeable,…read moreprofessional, and courteous. Great service!

I had a great experience with Mitchell's Towing & Recovery yesterday evening. Towing is not…read moresomething we like to think about until we have a need, and I'm no different, but I'm glad I thought of Joe and Mitchell's Towing in my unfortunate time of need. He responded quickly, his cost was affordable, and he was personable throughout the service. While I hope I don't need another tow anytime soon, I'll send my friends to Mitchell's.

My perfectly preserved '86 Porsche 944 Turbo suddenly stopped on busy VA Rt460 near Bonsack. (the…read moreoriginal fuel pump relay failed.) A guard rail on the eastbound lane only allowed me to get about 4 feet off of the white traffic line - scary. Sports Car Clinic recommended Mitchell's Towing for my Porsche. The driver arrived in only 25 minutes during 4:30PM rush hour, pulled in and arranged to pull my car up onto his rollback flatbed. My Porsche ride height is only about 2.9" off the ground but the driver had long extended plastic ramps with a gradual grade so it was super easy to get my Porsche on and off his truck bed without a scratch! He then tied down all 4 wheels. The service was efficient, polite and professional and the price was very reasonable..5 Stars!

Caught a flat on a trip from Hampton, Va to Cincinnati, OH and these guys got us back on the road…read moreas soon as possible at an affordable price. Great people!

we were traveling through and ended up with a nail in the tire after calling several shops Tyler…read moreanswered the phone and we were in and out in less then 5 minutes! he was extremely kind and very helpful. 10/10 would recommend!

Service was quick, thorough, and affordable. The folks working were polite, professional, and…read moreconsiderate.

My 4Runner and I found ourselves at Wayne's after the bearing in the truck's tensioner pulley…read morefailed, seizing the pulley and snapping the serpentine belt. Cash's towing picked me and my vehicle up and took us the 15 minutes to Wayne's. The Lexington AutoZone about ten minutes away had the necessary part; Wayne drove over to pick it up himself and dropped me off at a local restaurant to get some lunch while they worked. All told, the job was done and I was back on the road in a little less than two hours after we first arrived at the shop. The price was fair and the both Wayne and the only other gentleman working the shop on Saturday were friendly. It's never great to have a vehicle failure, but shops like Wayne's make it a little less painful!

DJ was super helpful. He called and came to house for towing just when he said he would…read more Installed new battery in a heartbeat. Big guy, big heart!

Outstanding service. Quick service by knowledgeable techs. More than competitive pricing.read more