I recently had a bad experience with Jimmy's dur to someone who I presumes is newto Jimmy's. I…read morebrought my car in for a SCHEDULED appointment on Friday. When I called for an update, I was given 2 different prices. I approved work, and was told my car would be ready Monday. I called Monday, at 3:15 PM, to check the status, and I was told it hadn't been touched yet. I had to call. A simpel phone cal, FROM them,would have made this a better experience. I was then told they werfe busy and swamped. I hae run dealer parts & service for MANY years. You are Never too busy for a phone call. I have used them before, and have been very satified, but not today.

Jimmy's Auto is the best! They are friendly and their work is top notch. If you need repair work…read moredone on your car, this is the place to go.

Walter is super fair. I have always been satisfied with the work I have had done here!read more

Good old southern hospitality and professionalism. Definitely recommend friends and family.read more

I got my car towed and fixed all for a reasonable price with no problems or hidden fees. Kevin…read moreBooth and the nice lady at the front were both extremely friendly and kind, answering all of my questions and keeping me updated with every step. I highly recommend this place! :)

great service, fast and efficient it is nice to know that the owners are on-site. Prices are…read morecompetitive. I will return for service.

I was so pleased with my first visit with them this past Monday when I purchased four new tires. I…read morewent back on Wednesday to get the recommended maintenance services they suggested for my vehicle. Again, they were very friendly, courteous and professional. They are very organized and display great team work! The mechanic did a great job on my vehicle in a timely manner. I highly recommend NTB. They have proved to me that I can trust them with any service recommendations for my vehicle. Also, the waiting area is very clean and comfortable.

Victor and his team took care of me in a dire situation! It was a late Saturday afternoon and I…read moreneeded to get a new tire. The shop in general was quite busy but I didn't have too bad of a wait. The waiting area wasn't separate. However, it has comfortable chairs and also has a television. I really appreciate the fast and friendly service I received. Price point was reasonable for a brand new tire.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

Buddy and Kevin and their staff are as good as it gets. They're all top notch people as well as…read moregreat mechanics and do their best to get your vehicle back on the road in great working order and at a very reasonable price. I wouldn't take my vehicles anywhere else. Highly recommend Brandon Auto.

I was looking for somewhere to get my vehicle serviced since the Kia dealership is booked up…read moreonline for over a month, and was told about Brandon Automotive by a coworker. Took my car this morning at 7:30 for an inspection and oil change, and at 1:30 they're calling me to pick it up. Mind you they worked me in... Excellent customer service! friendly staff and very professional. Will not be going anywhere else but this place going forward.

Highly recommended, it is great to say that I found a good honest garage !…read more They gave me a bid of over $500 for the repair and the bill came in at $390. It is so rare that anyone comes in under the bid price. Honest, great work. Please do call or visit ahead to schedule your work, they are good and they do get backed-up that is because they do Great Honest work ! I would trust my cars with them any time !

I've been going to this garage for the past four years for routine maintenance and state…read moreinspection. They've never failed to be cordial, honest and prompt in their work. And their prices are very competitive.

Great place for your foreign car. Mechanics and office people used to work at Mercedes and BMW…read moredealer. Smart friendly folks and cheaper than dealer

The best people giving the best service. They can fix things that the dealer can't fix, fairly…read morepriced, fixed right the first time.