Quality work and always professional, this is like my third review on different platforms. The shop…read moreis probably the best in town and I've been to alot of the top shops and dealerships over the yrs.

Super Nice fellas! They care about your car just as-well as the customer! Got an efficient little…read moretire change for all four tires.

Everything went ok The staff was very efficient and very…read morenice .I would recommend this business to any one that needed work on their car or truck

I was so pleased with my first visit with them this past Monday when I purchased four new tires. I…read morewent back on Wednesday to get the recommended maintenance services they suggested for my vehicle. Again, they were very friendly, courteous and professional. They are very organized and display great team work! The mechanic did a great job on my vehicle in a timely manner. I highly recommend NTB. They have proved to me that I can trust them with any service recommendations for my vehicle. Also, the waiting area is very clean and comfortable.

Victor and his team took care of me in a dire situation! It was a late Saturday afternoon and I…read moreneeded to get a new tire. The shop in general was quite busy but I didn't have too bad of a wait. The waiting area wasn't separate. However, it has comfortable chairs and also has a television. I really appreciate the fast and friendly service I received. Price point was reasonable for a brand new tire.

The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.

Came here today on whim knowing my oil change was way overdue!…read more I am so glad I came here today! I was immediately greeted by the Service writer, Zach who gave us cold water and sweet drink and candy to my daughter! Talk about service. I told Zach, exactly what I needed & I told him I had a coupon and he went out of his way and showed me another coupon that gave me a little further discount! So that is a win when it comes to customer service. They immediately went to change the oil in my car with efficiency! The manager, Travis did try to upsell me an air-filter for around $30 which I said "no thank you" to. I told him I could purchase and install that at a nearby store. They did not try to pressure me to buy, which I appreciate. I got the DuraMax full synthetic 0W20 oil which typically cost$99.00, with the usual $4.00 service charge, taxes, my discount coupon, plus a $3 donation to help kids! I ended up paying $90.15 We stayed in the car the whole time! Zach, Travis, Shaq & Brandon we're all friendly and efficient. I can tell in a competitive market... Fair pricing and over-the-top customer service is what wins! I could tell these guys were trying hard! From my first experience here, it was a win! I was in and out around 15 minutes! I hope to comeback again!

I literally just came back from my oil change it take five on Timberlake Road and my bill came to…read more$294 and that was with a discount and with a 10% off!!!!!! First of all I was in my car for 30 minutes not 10 minutes. And I had to change my air filter and my cabin filter which was grossly overpriced because I found these exact filters. Use the part numbers and found them at Walmart for way cheaper. Also they use Duramax synthetic oil 4 quarts and it came to $94. I found this oil on Walmart and for 4 quarts. It would have only cost me $48. Then there was a shop service charge of $7.99. I don't know what that was. I guess that's their labor then they told me that I had to have my coolant change which was $139. And I think the guy who serviced me felt so bad that my bill came over $319 that he told me my next visit would be 50% off, which is nice but I don't think I will be going back there. I will be buying my own filters and oil going forward!

Very helpful. Brought in a Passat. They diagnosed the problems quickly and very reasonable…read morediagnostic fee. Super friendly staff. You don't feel taken advantage of here

What a great shop! Kind and quick but thorough. Highly recommend this business! Plenty of quality…read morevehicles and some truly interesting showpieces worth stopping in to see. Will continue to recommend this shop throughout Roanoke.

Great quick and easy service at a good price! Definitely going to continue services with them!read more

My daughters lr4 threw a serpentine belt. it was a result of an unforeseen problem. Dave and the…read moreguys at endurance had to order the parts during a snow storm. They kept us informed and updated us all along the way. Good communication is everything when work is done with honesty and professionalism. They are not the cheap fly by night guys and they are not Crazy expensive. They charged a fair price for a company that will exist for years to come. Complete trust in the guys. David Milburn...GOFLAMES Dad

I've been going to this garage for the past four years for routine maintenance and state…read moreinspection. They've never failed to be cordial, honest and prompt in their work. And their prices are very competitive.

I first came here 5 years ago for a second opinion after Mazda told me I needed a new transmission…read morefor my 5 year old car that was JUST past the warranty. Waterlick drove around with me and agreed with the assessment. They said they could do the work but really encouraged me to call Mazda again and have them own up and cover the repairs at the dealership. I took their advice and Mazda finally did take care of it all. After the warranty on the new transmission ended I left the dealership and have been going to Waterlick ever since. They are quick, efficient, and friendly. I also really appreciate the time Dave takes to educate folks. If there's a problem that needs fixing, he will walk you out to your car and show it you. I also always stay and wait on my car so I sit in the waiting room a lot and I hear him calling folks saying, why don't you come back down and let me show you what I'm talking about. As a fairly new car owner, it gives me a lot of confidence in him and in me as I learn new things about my car and caring for cars. I recommend this garage to anyone who's looking for a trusty, reliable, and locally owned car garage!