Came here today on whim knowing my oil change was way overdue!…read more I am so glad I came here today! I was immediately greeted by the Service writer, Zach who gave us cold water and sweet drink and candy to my daughter! Talk about service. I told Zach, exactly what I needed & I told him I had a coupon and he went out of his way and showed me another coupon that gave me a little further discount! So that is a win when it comes to customer service. They immediately went to change the oil in my car with efficiency! The manager, Travis did try to upsell me an air-filter for around $30 which I said "no thank you" to. I told him I could purchase and install that at a nearby store. They did not try to pressure me to buy, which I appreciate. I got the DuraMax full synthetic 0W20 oil which typically cost$99.00, with the usual $4.00 service charge, taxes, my discount coupon, plus a $3 donation to help kids! I ended up paying $90.15 We stayed in the car the whole time! Zach, Travis, Shaq & Brandon we're all friendly and efficient. I can tell in a competitive market... Fair pricing and over-the-top customer service is what wins! I could tell these guys were trying hard! From my first experience here, it was a win! I was in and out around 15 minutes! I hope to comeback again!

I literally just came back from my oil change it take five on Timberlake Road and my bill came to…read more$294 and that was with a discount and with a 10% off!!!!!! First of all I was in my car for 30 minutes not 10 minutes. And I had to change my air filter and my cabin filter which was grossly overpriced because I found these exact filters. Use the part numbers and found them at Walmart for way cheaper. Also they use Duramax synthetic oil 4 quarts and it came to $94. I found this oil on Walmart and for 4 quarts. It would have only cost me $48. Then there was a shop service charge of $7.99. I don't know what that was. I guess that's their labor then they told me that I had to have my coolant change which was $139. And I think the guy who serviced me felt so bad that my bill came over $319 that he told me my next visit would be 50% off, which is nice but I don't think I will be going back there. I will be buying my own filters and oil going forward!

Replaced my radiator but didn't put any fluid in it fuck this place ruined my damn carread more

This business used to be respectable, but since the owners stepped aside and new mechanic, they are…read morea scam shop. I took a vehicle there for a state inspection, but to first look at a wheel that had an intermittent squeak. Without even removing the wheel the diagnosis was a dragging caliper, an excessive repair charge (not paid) and a fail sticker for the inspection. After the taking the vehicle to a different repair shop the only issue was an imbalance in the pads and still with specs. Don't trust this shop for any reason.

They are a well known established foreign makes Service and…read moremaintenance center in the Roanoke area. Extremely friendly and go out of their way towards providing the best and knowledgeable service. I have both my BMW and Porsche worked on there over the years.

Took my car in for an oil change, inspection and a general once over. They were very nice and did…read morethe work they promised. Car was ready earlier than expected. I will be using them again!

Tire patch service. Tom and staff did excellent work and…read morewere very helpful. I will recommend them to friends and family.

Today 4/2/26 around 9:45. I was assulted by the clirk at the store because they hit and damaged my…read morebumper. A clirk there pinned me against the deak and his chest. Bumped his chest into mine, and shouted in my face that I was old. He scared me and I was fearful that he would hit me. Is that the way they are trained to treat customers ? Please Never Never go there.

I was so pleased with my first visit with them this past Monday when I purchased four new tires. I…read morewent back on Wednesday to get the recommended maintenance services they suggested for my vehicle. Again, they were very friendly, courteous and professional. They are very organized and display great team work! The mechanic did a great job on my vehicle in a timely manner. I highly recommend NTB. They have proved to me that I can trust them with any service recommendations for my vehicle. Also, the waiting area is very clean and comfortable.

Victor and his team took care of me in a dire situation! It was a late Saturday afternoon and I…read moreneeded to get a new tire. The shop in general was quite busy but I didn't have too bad of a wait. The waiting area wasn't separate. However, it has comfortable chairs and also has a television. I really appreciate the fast and friendly service I received. Price point was reasonable for a brand new tire.

Great quick and easy service at a good price! Definitely going to continue services with them!read more

My daughters lr4 threw a serpentine belt. it was a result of an unforeseen problem. Dave and the…read moreguys at endurance had to order the parts during a snow storm. They kept us informed and updated us all along the way. Good communication is everything when work is done with honesty and professionalism. They are not the cheap fly by night guys and they are not Crazy expensive. They charged a fair price for a company that will exist for years to come. Complete trust in the guys. David Milburn...GOFLAMES Dad

English's is the most honest car repair shop in this area. They don't overcharge for work. They do…read morequality work at a quality price.

So, driving to Lynchburg earlier there was a large rock in the road. It looked like a paper bag at…read more1st. I had the choice of hit it, slam on brakes and get run into from the close driver behind me, or swerve into the other lane into a car beside me. So I hit it with a super loud thump. I was freaking out bc I thought I had damaged my car, I just knew it. I called English Auto Alignment on my way back to see if they could look at it (I looked at the front etc. no visible body type damage). They were able to squeeze me in, they put it on the lift and no damage or scratch! They were super friendly and helpful. This is the 2nd vehicle we've taken there and will definitely be back!!!

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it…read morewithin the hour. The coffee and free water was a nice touch while waiting a few extra minutes!

Conner is beyond words Quality Customer Service!!!!!!!!…read moreI take my Cars there and my Family does as well