They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

I drove 50 plus miles to get to this business due to a recommendation. They were very courteous and…read moretook time to explain what was going on with my vehicle. I highly recommend this repair shop it is worth the drive. If you are looking for a good repair shop check them out I don't think you will be disappointed. Great people great service!!!

From the owner: Complete auto repair service located in Salem, VA specializing in transmission repair, replacement…read moreand rebuilds. Our transmission shop serves both the Salem and Roanoke region. We offer affordable service, free in-town towing for major repairs and no credit check financing. We also offer a 10% military discount and 10% first responder discount every day. In addition to transmission repair, we also service brakes, rotors, timing belts, tune ups, clutch replacement and oil changes.

Buddy and Kevin and their staff are as good as it gets. They're all top notch people as well as…read moregreat mechanics and do their best to get your vehicle back on the road in great working order and at a very reasonable price. I wouldn't take my vehicles anywhere else. Highly recommend Brandon Auto.

I was looking for somewhere to get my vehicle serviced since the Kia dealership is booked up…read moreonline for over a month, and was told about Brandon Automotive by a coworker. Took my car this morning at 7:30 for an inspection and oil change, and at 1:30 they're calling me to pick it up. Mind you they worked me in... Excellent customer service! friendly staff and very professional. Will not be going anywhere else but this place going forward.

100% recommend. Fixed all my issues in a short amount of time. Staff are friendly and the pricing…read moreis fair. If I need any work in the future I will be coming back here for sure.

From the owner: At Peter's Creek Automotive, we're all about honest, reliable service in Salem, VA. Our skilled…read moreteam works hard to make sure your car is safe and running smoothly. Whether it's regular maintenance or a tough repair, we're here to help with affordable prices and fast, friendly service. Choose us for a shop that cares about your car as much as you do!

I broke down on the hwy shortly before close and they were able to get my car fixed and back to me…read morein less than 24 hours!

that he was charging me in labor and the two and a half times that he was marking up the price of…read morethe sensors. What really was the last straw for me today was I got in my car to go to the doctor and there was a lot of mist on my windshield and dirt so I hit the stalk to spray the windshield fluid and the wipers went on but guess what there was still fluid so I went to manually turn the wipers on to clear the windshield again and guess what it didn't work so now I had to order a whole new windshield stalk assembly with the relay and sensor which alone is $165 not to mention that I have to pay someone to install it. And remember, he is the one that did the pre-inspection before I bought the car and what mechanic doesn't check the windshield wiper function to see that it works as part of this inspection? So, I also have found a handful of other things that need to be done on the car that he didn't bring to my attention. I absolutely cannot afford to go to a shop now with all of these issues, let alone to a crook like this. I found someone that is going to do it on site where I live and for $75 an hour but quite frankly I can barely afford that on my income with all of the parts that I had to buy. So in short, this guy is a liar and a thief. Stay far away from him and his shop!!!

awful place spent 5 grand having a transmission built and now it's slipping and humming 2months…read morelater after letting them rebuild it for a second time.

READ THIS!!…read more Yesterday my son (Jack) was traveling back to college from San Antonio to Washington DC. I had just purchased a 2011 Lexus for him and he was driving it back to college. We were nervous as this was a car that we had just went in for major repairs right after we purchased it.... At roughly 8 pm, after 800 miles that day, warning lights came on and the car was not acting smooth at certain speeds. A few years ago we burned up the engine of pickup because of ignoring warning lights....Jack pulled over and found a hotel to spend the night. He called me the next morning and wanted to know what to do. I called Lexus and with Jack thought the best idea was to find the best repair place in town and leave the car for a few weeks as they did what would likely be a major repair or replacement of the transmission (that is what the codes were saying). I called Norms and the man in charge said he was working on a 2010 with the same symptoms......have Jack come over and we will pull the pan and see what is going on...Jack made the 8 min drive from a different repair shop he was at. The group dropped all they were doing to help this young traveler...over the next 2-3 hours they found a leak from the repair that had just been done and that meant all the transmission fluid leaked for the past 1200 miles....almost all gone. They tighten the connection that the repair in San Antonio had not done right....put in 4-5 quarts of transmission fluid. Went on a 30 minute test drive and then ran the car overhead to ensure no leaks.......Jack was on his way to DC....They took care of this kid and got him all set from what was sure to be a major catastrophe.... Later that day, Jack told me they did all of this ....and did not charge him a penny...makes you want to cry... We seem to always forget about all the good that comes from helping others....this is so so special and often why we are here...it is not about $, but about the opportunity to serve others. Norms and their entire team are probably practicing this every day and in every way.....I am just a grateful parent that was the beneficiary of this special group. We have 7 children (Jack is #2 and a very special kid....). This seemingly simple process is what makes your heart warm and be very grateful. Thank you to the entire team at Norms and the impact you have....it is special and so very much appreciated. I am deeply appreciative that you at Norms set out every day to help others and be of service....it is more meaningful than you may know...

John at Transmission America is the best... not only very knowledgeable but also responsive, fair,…read morehonest and reasonable priced compared to everyone else in town. Jen is great too... Its refreshing to have someone that not only picks up the phone when you call but is knowledgeable as well. Most transmission shops have nobody answering the phone or answering questions and no answering machine and if they do have an answering machine they don't return calls. The dealers is way overpriced and takes weeks to get to you while you're out of a car.

This place could have ripped me off. That's how much I know about cars (and transmissions)…read more Instead, they saved me a fortune. Other transmission places wanted to rebuild the transmission on my 1996 Mercedes SL 500. But John checked the transmission fluid, told me it was low, and filled it for $30. He told me to test drive it and see if that solves the occasional slipping. So far, so good!