Let me just preface this review by saying we have had numerous great experiences prior to this day. We've also had a couple rough experiences due to servers being very new. Today was by far the worst, and unless I'm directly contacted by the owner we will not be coming back nor will i be changing my review. We arrived at 2:08pm. My girlfriend came in ahead of me while I parked the car. I was about 45 secs behind her. I walked in and didn't see her. I asked the lady with big wide glasses at the front desk, who was on her personal cell phone, where the lady that just came in went. She acted like I was an inconvenience and stated she didn't know. She was more worried about her personal call rather than helping a customer. She told me I "should give her a call"....I said "really?? Just proceed with your call. That's more important." Now we have been very sick for over a week. We had been craving sushi king for a while. We never come out anymore bc it's been tight budget wise lately. So I swallowed my frustration with the rude lady upfront and hoped the service and food would supercede what just happened. Well it didn't. It just got worse from there. Our waitress greeted us. Asked for our drink orders. When she came back we ordered 2 soups, an app, 3 entrees, and 4 rolls. We get our entrees before anything. Waitress never asked if we were ok. She was absolutely clueless. When we ordered she told us "give me the numbers." Well that clearly didn't work bc the deep fried rolls I ordered at the beginning never came bc she never put it in. Then blamed it on the kitchen bc it needs to fry. I'm a frequent customer so I know she was Bsing me. Volcano rolls take 15 to 20 mins. Hence why I ordered 2 at THE BEGINNING of our meal. Then our app came. Then 1 of our rolls arrived. Still no soup. We had to ask for our own order numerous times. And she passed us 8 times before even revisiting us after our initial order. We literally didn't matter. And other tables were treated the exact same way. The people across from us waited for at least 10 mins before being acknowledged. By the time I got my volcano rolls it had been an hr and 15 mins since I ordered them. I asked for the bill. Got up and went to the front desk. I asked who was in charge....what do ya know? It's the rude lady with glasses from earlier. I replied with "that's funny because you're rude. You couldn't even stop your personal call to help me find the other half of my party. I also get better service at chik fila than here. Also no amount of new paint, furniture or name change will make up for how you treat your customers so badly. Here's my $49." I've never wanted to walk out of an establishment without paying so bad in my entire life. These people REPRESENTING your establishment are nasty and vile. Ive run restaurants since I was 18, 15 years total. I wouldn't even let someone like her wash dishes, let alone collect a check as a manager. You guys need to figure this crap out bc this is not ok. We will gladly go to Yoshi, Domoishi, Levels or Lucky AF before we EVER consider giving you another penny of our hard earned money. read more