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    The Retreat at Balcones Springs - Not your typical wedding venue

    The Retreat at Balcones Springs

    (26 reviews)

    We were genuinely excited about the possibility of having our wedding at The Retreat. The setting…read moreis beautiful, and at first glance, it seemed like a great fit. Unfortunately, the experience ended up being incredibly frustrating and disappointing. We had a simple but important request: to have outside kosher food for a small number of guests who keep strict dietary laws. We weren't asking to forgo their catering--just to bring in meals to accommodate religious needs. The venue refused outright, claiming "insurance restrictions," yet they offered no explanation of those restrictions, and no willingness to explore reasonable workarounds like guest waivers, additional insurance, or even discussing the options the caterer presented like naming them on their own insurance. We felt like we presented many creative and reasonable solutions that absolved them of liability and there was no legitimate reason to not move forward. Worse, we were consistently treated like an inconvenience. Messages and emails were ignored for days or weeks at a time--if they responded at all. We were never given the sense that they valued us as potential clients or were interested in helping us create a meaningful, inclusive event. This experience left us feeling dismissed and disrespected. If you're planning a wedding with any religious, cultural, or dietary considerations--or if you just expect professionalism and responsiveness--this may not be the right venue for you.

    Animal lovers - beware!! They have this Scarlet Macaw (a huge parrot) imprisoned by itself in a…read moretiny cage that is not even big enough to open its wings. The bird has bouts of anger (can you blame it? It has been in a very small space for many years by itself) and looks very unhappy. For a place that cares so much about being in close contact with nature, keeping a majestic animal like a Scarlet Macaw in such condition is disappointing to say the least.

    Sail Strong - nonprofit - Updated October 2026

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