Got a mediocre pedicure. Polish is messy, nails were not cut as short as I asked. The person who worked on me was nice enough. Otherwise nothing special and I won't be back. read more

Had my nails done on Thursday afternoon for a Saturday wedding. All chipped up by Friday! Salon was filthy! Never wiped off work station so the surface was gritty from previous manicures AND used the same I cleaned tools on everyone. Should have walked out! Never again! read more

I loooooooooooove this place!! Tara the owner is the best she's such a hard worker and always at the salon! If you want exactly the way a picture is she can do your nail any shape size color anything! Definitely recommend this place and I been all over for my nails and I will never go anywhere else! I'm so happy with Tara and her nail salon thank you so much! read more

Great clean place, staff is super friendly took me as a walk in with no issue. Can't wait to come back for a pedicure! read more

Saigon Nails - Nail Salons Near Me - Rockaway, New Jersey

Why the bad reviews I don't have a clue. I love this place and I've never had a problem with customer service. So what if they answer their phone. Your still getting your nails done. As for nails being half way done and you being asked to move to someone else is not unusual in any nail salon, especially if you didn't make an appointment and just walked in. If there's a problem with your nails or ones breaks it's very simple to go back and they will gladly fix it free of charge for you. I love everyone in there and have yet to get a design a didn't like. I've received nothing the best since I've been going and will continue to keep going. As for the sink being dirty I say that's crap cause I've never seen it dirty. There's always someone that's gotta make themselves feel better by trying to bring others down. Keep up the fantastic work Saigon nails, you's all rock read more

I absolutely love this place! I have been getting my nails done since I was 14 years old. I am 46 now, and NEVER, I MEAN NEVER, have I felt the warmth and compassion that I feel from the owner, Tara! She is a truly amazing human being. My nails have always looked wonderful, and are pretty much the only thing, i never have to worry about. Furthermore, Tara is SO accommodating, (and hard working) that she will stay late without question to take care of you. I do wish that anyone that has had a difficulty would take moment to share this with her, because I can assure you, you will be more than satisfied on your next visit. Tara does not knowingly disappoint. read more

I have always gotten good service and quality mani/pedis here. The owner is super sweet, making sure everyone is comfortable and satisfied. And you absolutely can't beat the price. I'm writing this while getting a wonderful pedicure. Ahhhhh feels so good! read more

I walked out two days after having a pedicure she cut me my feet look awful. I only got a pedicure cause my sister needed a gel manicure. But literally had a pedicure two days prior and after they did my feet I looked worse then when I walked in. Multiple cuts and looked awful. read more

The first experience I had here wasn't incredible but wasn't terrible. I've never seen a salon so crowded Before so obviously I had to wait a bit and my nails took a while to do because the owner was trying to do them while welcome and accommodate other clients. The second time I went I was in and out inunder 30 minutes getting my old gel removed and new gels added my nails look awesome and I always love a quick turn around! read more

I was a first time client at Saigon because I have seen the beautiful work that others have gotten but I unfortunately did not get that kind of service. I went on Friday to get UV Gels and by Sunday one of my nails completely broke and all the others were chipping. I went back Monday to get them fixed and it just came out worse. Another nail is beginning to break and I had to paint the bottom of my nails myself because you can see the actual tip chipping off and it is so gross to look at. Very nice people that work at this facility but I will most likely not be returning. read more

The place was very busy and I had an appointment. Wait time was about an hour. The owner did my nails, rushed the job and there were hairs, bubbles and clumps on my polished nails. She was more busy greeting the people that walked in instead of paying attention to what she was doing. Kept getting up to give them tea and candy. Owner was texting during the whole time she was doing my nails. The place is nicely decorated and the wax room is private. But the service is very poor. I do not recommend this place. read more

My daughter and I went to Saigon Nails for the 1st time last week and had a wonderful experience. They were so friendly, professional and took their time with us. PLUS, our nails came out beautifully. We will be back again very soon! read more

WORST PLACE EVER!! I went in for a gel manicure and pedicure (I had bought a Groupon) and was the worst I have ever had. A gel manicure usually lasts me a good 2 sometimes 3 weeks - within a few days it started cracking and peeling off. Plus the place was so DIRTY - all of the bottles of nail polish were covered with dust! Plus the Groupon was full of it saying that you would get $70 worth of work for $35. That was their usual price for those services. DO NOT GO TO THIS PLACE!!! read more

I have been there 2 times for pedicures because they are cheap. The pedicures were alright; I have gotten better. I got tips recently and it has not been 2 weeks and one nail broke and fell off. They are not even; and very grown up because they were not done correctly. I liked the guy who did my nails, he was very nice. But I do not think I will go back because of the way he did my nails. Plus they were $35 just because I got an extra layer of clear on. disappointed with the expense considering they did not last too well. read more

Worst Mani/Pedi I have ever had. The polish was 50% off my nails in less than 24 hours after getting them done. Most of my cuticles were not pushed back and my nails were not evenly filed. Sorry, but I will never go back no. read more

I went there today and they did an amazing job. I'm not sure why there are any negative reviews. The owner is a beautiful person and she gave me green tea and offered some snacks to eat. "Be" did my nails and she was amazing Give the place a try. Great service and great people!!! read more

Worst gel manicure ever. The man who did my nails was completely inexperienced. He screwed up on the base coat by not letting it sit long enough and then rubbing my nails with a paper towel. I have no idea what he was trying accomplish but it made my nails look streaky and bumpy. He continued to screw up each nail - he painted one nail at a time and had me stuck my hand under the lamp after each nail was done. IT TOOK FOREVER. Finally another woman recognized the horror and anger on my face and stepped in to attempt to fix things. She didn't do much better. She cut me with a pair of cuticle clippers that were not sterilized. I'm not only concerned with the money I wasted, but about the cut on my finger. read more

Just bought a manicure on Groupon BEFORE reading these posts...I liked the fact that Peter L. respoded which was very professional however, I hope things have changed. I just phoned him to ask him if I come in there will I be unhappy as well??? I was told "no" and that I wouldn't be waiting long....Let's see because I hope that Saigon Nails realizes the power of networking especially how we woman do....Word of mouth could make them SaiGONE Nails read more

Saigon is a fabulous nail salon. So clean with hundreds of colors to choose from. The entire staff is wonderful but I'm partial to Tara. She is so sweet and wants to please each person that comes thru her door. After the horrible experience I had at Hot Tips I feel very fortunate that I found this place. Give them a try. They go the extra mile to please. read more

I love it there. Tara is great. Very kind and fun to talk to. She also did my daughter's nails and was extremely patient and sweet with my two year old. I got gel and she did a fantastic job. They stayed nicer and longer than anywhere else I have gone before. I'll be a customer forever. read more

Went here for the first time ever and the owner was sweet and offered drinks and snacks. However the other nail tech who actually did my nails was very unprofessional. She tried to convince me to do acrylics when I told her I wanted Dip Powder. While my nails were soaking in acetone to take my acrylics off she began to do her OWN nails. I felt awkward because she was hiding the fact that she was doing her nails from her boss and I was just sitting there. Then when she was filing my nails to shape the Dip she cut my skin so bad it started bleeding. When it was all done it looked horrible. It looked and felt like chalk. It wasn't smooth at all and it wasn't shiny. She definitely did not do it correctly Because I went elsewhere after and it came out completely different. So if you're looking to come here for Dip Powder, Please do yourself a favor and don't! Save your $40 and spend it somewhere where they are properly trained read more

I really enjoy this nail salon. When Chloe was doing my nails, she did not rush and made sure that everything was perfect. The owner is very sweet and likes to make sure all of the clients are comfortable and happy. They are also great at doing nail designs. Whenever I get my nails done here I get so many compliments. I highly recommend! read more

Tara is a great owner! I will never stop going to Saigon Nails. She offers the customers tea and snacks when they first walk in and makes sure everyone is comfortable. It is very clean and there is great service and your nails will look beautiful!! I definitely recommend it! :) read more

Stop here after dropping a package at ups. I regret that I came here. The manicure table was dirty. They only display the color by bottle which made it so hard to figure the color i like. Their pice is cheap though but they only used cheap product. It lose the polish the second day.The person who did my nail was so rushed and rude. I will never come back here. read more

Mimi does the best gel manicures EVER! Don't know how but it lasts longer than any other gel manicure I've had using the same products. Best part is she will have you in and out in under 30 minutes and their price is the lowest I've personally seen. read more

I will never go to this place again. She store owner did my nails. I wasn't satisfied with the job she did. They was thick and chunky. I asked her to fix them and instead she had me waiting 3 hours while she took other customers. I ended up leaving the store. I also got a pedicure and the next day my feet looked like I never got them done. I took the nails off the same day and had to go to my regular spot to get a pedicure. read more

Horrible!!! I don't even know why people come here! I have never had such a horrible experience in a nail salon and my feet like worse than when I came in! They even forgot to take off the wax bags on the back of my feet, I had to remind them. It was rushed and beyond unprofessional! Don't waste your time or money and the green tea sucks! read more

I went here with an Amazon Local deal for a spa pedicure and a gel manicure with a parafin treatment. The good: tons of gel colors, good hours, open on Sundays. The bad: the guy that did my nails was really unpleasant. He made me feel like it was a bother to do my nails. Also, I had to pay an additional $5 to get my old gel manicure removed!! So, I'm torn. The other employees seemed really polite and friendly. They normally charge $20 bucks for a gel manicure and I would go back because they had GREAT colors, but paying to have polish removed was ridiculous and I will never return to the man with the long, black that did my nails. I will consider going back and trying a different employee like the gentleman with the short hair that seemed to have quite a following of customers asking for him. read more

NEVER. GO. HERE ! Previously, I've had one bad experience at Saigon (I had been there another time and it was okay). That time 8 out of my 10 nails popped off, which has never happened to me and I've been getting acrylic done for years. I needed to get my nails done on a Sunday, and Saigon was the only open salon in the area, so I decided to give the salon another chance and get my nails done there anyway. I called ahead for for an 11:00 appointment, and arrived 5 minutes late (my fault).. but was still taken by the owner right away as the salon was not busy at all. There were about 2 other customers in the salon at the time.. yet my nails took 2 and a half hours. That is absolutely ridiculous, and utterly unprofessional!! I had other things to do that day, and my 2 and a half hour long nail session totally ruined my day. There is no need for the lady to stop doing my nails just to talk to the other staff members, or get up and leave me to go sit with other staff members giving pedicures. I was treated so poorly I would never go back is, especially because the manicure sucked. When I took a closer look at my nails, they looked absolutely horrid!! There is acrylic all over my cuticles, the top coat doesn't fully cover the nail, and there was acrylic and gel all over my fingers. It was disgusting. Now, yet again, my nails have started to pop off even though I have never had this problem from any other salon. Overall, they might treat you to a couple pieces of candy.. but it is not at all worth an awful manicure and awful service. Save your money, and go to a better, more professional salon. read more

I am personally very picky where I get my nails done and I always need them to be perfect... that being said, I absolutely adore this nail place! Tara the owner is always so sweet when I come in that i refuse to give business to any other nail salon. I drive up 30 minutes just to go here. I always leave with my nails perfect and if i am not happy they make sure i leave with a smile on my face. Tara always greets me and always asks if I want tea, candy, juice, whatever! Everyone there is so nice! The place itself is beautiful. I definitely recommend Saigon Nails ! :) read more

If I could give a half a star I would. This place is horrible! I ABSOLUTELY agree with the other reviews. Had a 6pm appt didn't sit in the chair until 6:30. Since I was waiting I asked if they could start the soak om my nails....completely ignores, til FINALLY she sure but that will be $5 extra???? WTHeck!!! I was so annoyed I just said whatever. Then she just basically rubbed my legs with salt and lotion??? No type of massage what so ever. My toes look horrible and I had to pay $5 for a crappy American manicure and the gel mani was even worse. She didn't buff my nails, left polish on them and they look dull! They didn't really clean the basin out...sprayed some scrubbing bubbles in there and immediately rinsed it? Scrubbing Bubbles don't really work like the commercial! SMH!! So many red flags when I was wtg but I didn't want to waste my groupon. I could go on an on....DON'T WASTE YOUR MONEY OR TIME!!! Moving forward I will have to yelp stuff before purchasing a groupon. This placed sucked!!! read more

Saigon Nails is terrible. Honestly folks, do not waste your time. I get my nails done frequently and at all different places. I do not have one specific salon that I go to, and I actually like trying new places. I found Saigon on Groupon and bought one for myself, and two for family members, thinking that this is a really great deal. TWICE I have called, made appointments, and walked out since buying this Groupon. Both times, I waited until about an hour after my appointment time was supposed to take place. I don't mind waiting, but why tell me I have to make an appointment then? While I was waiting, there were people walking in for other services and being taken right away. I was told that because I had the Groupon, I would have to wait for certain technicians (I use this term loosely) to do my nails. What do they care about service? They already have our money. I am not even going to bother trying to go back. Its not worth it. On a side note, the other two Groupons were used and both individuals hated the experience. During the manicure, my sister was told that they either use the oil on your cuticles, or cut your cuticles, but not both. And if you wanted both, it is a $5 charge. Who has ever heard of that?! The whole point of a manicure if to clean up your nails and surrounding areas, and to nickle-and-dime your customers for a service that others salons perform is terrible business practice. And, the Groupon I bought each of them included the Spa Pedicure, but they salon was too busy the day they went, and both received a regular pedicure. There was no 'sugar scrub and rosewater soak. Cherry-blossom oil, shea butter, and a hot-towel finish further nourish the skin'. This place is a joke. read more

I had a terrible experience there during the summer. I showed them exactly what I wanted, peach colored nails with a cute little hibiscus design on the ring finger, simple right? Wrong. They did not have a good selection of colors so all they could find for me was a light orange. Wasn't terrible so I just went with it. The guy doing my nails had no idea what he was doing... he called over another guy to do my design. As this gentleman was doing my design, he kept repeating "I have no idea what I'm doing... Ah s**t". I laughed at first, thinking maybe he was joking. No, he was serious. He completely butchered my nails and I haven't been back since. read more

Saigon Nails is the best! My friend and I decided to get a pedi after lunch today. Called one place close to Saigon, but they did not answer...Lucky for us! Tony and the girls in the shop are great! The leg massage is awesome! We highly recommend them!! read more

The salon itself is pretty and seemed busy with regulars. The girl who did my nails - seemed to be Brazilian? Not sure - was so rough with the coarse white file trying to remove my old gel during soak off/removal. I could feel the layers of my natural nail getting thinner with each stroke. Not good. Very rushed. The gel soak off trays were dirty and nasty looking - needed to be cleaned with simple soap and a brush. She filed my nails crooked too. Never holding them up to check. I will say that the gel manicure is lasting no lifting. I might go back in hopes of trying someone else but will be more assertive and will control the situation. Ladies don't let these manicurists rough up your nails and turn them into paper. read more

Beyond ridiculous. My friend goes there and loves it so I figured I would try. The owner was on her phone 70% of the time and asked me to text something for her. Then she told me to move with my nails half done so she could take someone else. She did give me a free design and the nails look nice but it was just annoying because I felt like she cared more about herself and the other customer than me. You could tell she was trying to be nice but I was to annoyed. Even the one guy working there was done with her bs and was annoyed for me too. I would recommend the place, but definitely ask for someone besides her. read more

Went there today for the first time, and I absolutely loved it. Great, friendly atmosphere! The owner Tara is not only beautiful, but very welcoming to her clients! I got there, she made me green tea, handed me a magazine when I was waiting. She listened to my needs very carefully. Place is clean! Loved it. I would definitely recommend this place! Go check it out! read more

This is my go to nail salon I love this place and it never fails how great a job everyone does. Always leave a little happier than when I go in read more

TERRIBLE. Do not go here. I got a staph infection in my toe after getting a pedicure here. Took a month to fully heal, and dealt with a lot of pain and doctors bills. They clearly do not sterilize their tools!! Never going there again. It's cheap because they aren't spending their money on cleanliness. read more

I would only recommend this Salon if you are in desperate need to get your nails done. Some of the staff does an awesome job, while others rush and do a sloppy job. The owner sits on her phone and is too busy talking while she does you nails. What should take 20 minutes with her turns into an hour. The staff brings their kids in there. I thought it was a nail salon, not a daycare. There pedicures consist of soaking your feet in water, getting them dried off and then polish put on. It is very rushed. The salon is dirty looking. They have a poor selection of shellac colors. They have had the same original colors forever. They use an off brand shellac top coat, so your nails don't look shiny like they are supposed to. Honestly I would spend a few more dollars and go to a nicer salon to get a better job. read more