I used Tide Cleaners in Sarasota for years and had great experiences, which is why I continued…read moreusing Tide after moving to Brandon. Unfortunately, the Brandon location has been a complete disappointment. I brought in an investment piece I wear as a corporate trainer. The dress and matching belt are the same fabric and color and were cleaned together to maintain a consistent, rich black. Due to the Brandon location's boiler being down for several weeks, my items were transported to another location for cleaning. When they were returned, my matching belt was missing. I went back multiple times. They were unable to locate it. There was no resolution, no replacement, and no meaningful accountability. This is unacceptable, especially when customers are trusting you with high-quality, expensive clothing. The difference between the Sarasota and Brandon locations is stark. If you value your wardrobe, I would strongly recommend avoiding the Brandon Tide Cleaners and choosing a different location or a different cleaner altogether.

If I could give a zero-star rating I would. First- and last-time using Tide Cleaners Valrico on…read moreBloomingdale Ave. I dropped off clothes that were urgently needed for a funeral and was assured they'd be ready in time. Instead, I got a last-minute text saying production was halted and my clothes wouldn't be ready until days after the service. My family had to attend the funeral without what we had planned to wear. When I finally picked up the clothes later and asked if any consideration could be made after I was just told none was going to be given on my $36 bill, the owner, told me in a condescending tone, "Oh no sir, let me take care of that for you but do me a favor and never come back." He said this in front of other customers. I assured him I would never step foot in this business again. Maintenance issues happen, but the lack of accountability, professionalism, and basic respect was appalling. Tide Cleaners lost not just me, but my family as customers, over how this was handled.

Everything was exceptional ! You just got a new customer! I did have a learning curve because the…read moreinteraction is automated, that said it wasn't hard to catch up and I was very pleased with the service. Definitely introvert friendly!

Took $200 sport coat and $250 cashmere to clean in mid October. Both were shrunk several sizes…read moresmaller. Were told we could be refunded 10 x drying cost, which is a little over $400. Here we are mid-December, still being jerked around by this business; no check, but excuses every week.

In actuality it is Seville cleaners sage provides the pick up and drop off service. Wow!!! Needed…read moretwo suits and a Shirts photo shoot ready for the shoot for Thursday evening... dropped off the 5 articles went on about my day getting other things prepared and walla!!! My phone rings and it's sage informing me that my articles are ready for pick up. They are my Dry Cleaners going forward!!! Great service and awesome staff... highly recommended

Lost half of the load of laundry but delivered two items that did not belong to us. and deny any…read moreresponsibility.

Lost 3 ties and thankfully I was standing there when the next person came in because it was…read moregathered with his things and he about walked out with it. If I had left, they would be missing. No apology from staff. They were nice but seemed to just keep referring back to me and whether I had even given them it in the first place. This is the second time I've been here and both times were not great. Btw, this is the same place as Sage Cleaners and they do not have good reviews. They are one and the same business. Not sure why they are listed separately on here.

My dryer was broken & I didn't have time to fix it during a busy weekend, so i dropped off 2…read morecomforters & a large load of laundry for their wash & fold service. The staff was very nice but we had a mix up at pick up & they gave me the wrong comforters at first. When we found the correct ones i realized after i got home that one came out very starchy & stiff. Will be back for the wash & fold if another emergency happens but i will probably look for another cleaners for my comforters. *edit: The owner Betty is very sweet & called me after this review was posted. The 4 star still stands and i still agree their customer service was good. As stated before, the staff was very nice to me but Betty calling me was the cherry on top! I can tell customer service is very important to them.

Best service best workmanship in town good price for the value owners are fantastic. Highly…read morerecommended best place in town.

Fix your "same day" service painted on your windows that you no longer offer now for 4 years…read more(according to your employees) and your online website and hours of operation info. People make decisions and plan according to how you advertise. Went to pick up dry cleaning today at 430 and it's closed. Says 5:00 online. Needed clothes for an out of town trip. Terrible way to operate a business and even worse for your customers. Will not be back after I pick up my clothes.

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.

Very clean! The staff are friendly. The washers and dryers are clean and work well. My clothes and…read morerugs come out very clean and rinsed well.

This place is awesome. Earlier this week, both my Samsung Washer and Dryer decided they wanted to…read moreact up. Dryer needed new heating element & we got that. Washer kept giving error in rinse cycle & now will not even start. We came here about 1100 AM on a Saturday. First of all, these speed Queen washers are the bomb. I saw people loading a whole baseball team worth of clothes & they just got swallowed right up. Dryers are huge too. No noise or broken machines when they are running. Now the price is high for this; starting at $7.50 for the washer & $3.25 for the dryer. I can't complain as I already spent $300 on a dryer, THIS WEEK. LOL. Attendant was cleaning the store the whole time & the Gator Ade Zero is a cheap as the water. Comfortable seats & clean restrooms. Even after I get my washer fixed, I'll probable be back. 5-stars

Picked up my cap today. Looks worse than it did before they cleaned it. $8.30 wasted.read more

Never again will I use Sage Cleaners for routine dry cleaning drop off! I recently dropped off 11…read morebutton down shirts, and one suit. Normally, 13 items total would have cost me $40 to $45. Upon pick-up of the order, I was charged $100.96 for 12 items. That is over a 145% mark-up in cost!!!! There was no price increase warning or notification before dropping off the articles. My belongings would have been held hostage if I didn't pay the bill! When I asked where the 13th item was, the store representative said, "Oh, it must have been a miscount on the items because I only show 12 total items in the system". I showed him the pick-up receipt that reflected "3 items" for the suit and white dress shirt, and "10 items" being all button-down shirts. The representative's only response was, "The person that you dropped them off with always miscounts items". I told him that I hand counted the items one at a time for the drop off representative, so there has to be a missing item. The only reply the Rep could say was, "well, I'll notify the shop and ask them if there were any new orphans to find out if one may have been yours". So in addition to having to pay a service increase of more than 140%, I also lost a garment that, no doubt, cost in excess of $100! Never again! It is a shame that after Sage bought out Seville Cleaners, their price increases have gouged their customers. The staff have, for the most part, been very helpful, but they have to be getting a lot of negative comments from their long term loyal customers. Sage Cleaners has bought out most of the dry-cleaning centers in our area, but I'll be damned if I'm going to pay an average of $200 per month on routine dry cleaning of button-down shirts! Time to find another reliable dry cleaner.

I've had nothing but good experiences with Sage Cleaners. They have even finished cleaning earlier…read morethan my scheduled pickup. They text you as soon as orders are ready.

I had an absolutely dreadful experience at Sage Cleaners and would strongly advise everyone to…read moresteer clear of this place. The staff behavior was beyond unprofessional it was downright offensive. From the moment I walked in there was no greeting no thank you or even a hint of basic courtesy. Instead I was met with rudeness that made me feel completely unwelcome. One employee in particular stood out for all the wrong reasons. He was strutting around with his pants sagging so low you could see his underwear attempting some kind of dance move looked like the Crip walk right in the middle of the shop. It was wildly inappropriate and made the environment feel chaotic and unprofessional. The complete lack of customer service or respect for patrons was shocking. I have never felt so disrespected at a business. Save your time money and sanity go anywhere else for your cleaning needs. Sage Cleaners is an absolute disaster.

The ladies were & , I'm thankful for their patience and kindness…read more I hadn't been to a laundry mat in a long time & there were a few upgrades for payment methods. to go digging up change. Like everything else, you're going to use your phone, ( , ' /) not only to pay but it lets you know which Washers or Dryers used & when finished. - There are different types of Washers, depending on your load amount. The options start at the average load amount, all the way up to a washer that handles !Bring Your Rugs This was an eye opening experience, ' / . Thanks to a Samsung Washer- washer that had broken for the hundredth time! Finally Breaking for the last time at beginning of COVID-19 & then taking about 3 months to get a new Washer. - don't ever wash your rugs at home again, put all the Wear & Tear on one their available. - If you're not into sitting around, drop your laundry off and use their service. Con for some people, might be The furnishings, It's definitely time for a makeover. I understand People are coming and going ALL day every day & it's to control the general public. People bring dirty clothes to clean & some are careless using this Laundry Facility, (I witnessed 1st hand. ) The Crew is wonderful, thank you

Razzel the worker with the gold tooth was very rude to me complaining that I moved allll the carts…read more... she's tierd and I made her job harder ... meanwhile I just dropped $60 I. There and I'm carrying 4 baskets and ect comforters doing laundry for my children and I'm about 95 pounds so yeah whatever cart was next to me I was using and nobody was even in there except for this nice man who helped me carry out my baskets because I was too uncomfortable to use any of the carts I told her I would just go back to my other laundry mat since I'm such a problem and then she proceeded to tell me that she's gonna call the police on me. so I wouldn't go here they might call the cops on you for using their cart