Wow! Dr. Tsang is amazing! So smart, so thorough. He absolutely goes the extra mile to make sure…read moreyour Rx is working hard for you. He just updated my Rx for multifocal contacts -- a tricky business. The first Rx was a VAST improvement over my previous one, but he kept tweaking it to make it better and better. I'm thrilled to have someone this competent and dedicated on my team.

I'm very disappointed with my experience here. I went to this shop to purchase eco brand eyeglasses…read morewith magnetic sunglass clip. The initial transaction/order went great and it went down hill from there. Pickup was a week later and the lenses were incorrectly installed so the clip wouldn't attach. They hadn't noticed. They sent them back to lab, 10 days later the "fixed" ones arrived with the same issue, albeit less severe. The lens/clip stayed on but still wasn't flush on the frame due to mis-installed lenses. I kept them for a few days thinking maybe it was okay but realized the misfit caused the clip to still fall off one side of the frame pretty easily, and the clip looked a little funny not being flush on the frame. I returned them again to be fixed. It's now 3 weeks after that second return (6 weeks since the initial order), they still hadn't called so I called them yet again, and they still can't tell me when they will arrive other than their standard answer of "maybe this week." I openly expressed my frustration today with the amount of time it's taken and the lack of communication on their part about what's going on. Instead of acknowledging my frustration, they changed the subject and made it very clear it's not their fault or problem (it's the lab's) and the familiar refrain, "we'll call you when they come in." If I don't have them by this week then I'll seek a refund, go elsewhere and either way, will never ever return.

My recent optometry experience with Dr. Haack was a very pleasant and enjoyable…read more His place of business was very nice and offered a nice variety of choices, both in price points and frame options. The actual optometry equipment area was very nicely laid out with modern equipment from what I could tell and what I had experienced. His thoroughness conveyed to me I was getting good product for what I'm paying for. Along with the technical evaluation, conversation was friendly and appreciative. I'd recommend anyone who's looking to get their vision evaluated to look into Eyes on Magnolia. Be sure to schedule something in advance since the wait time to see him is pretty long, 4 weeks+, but well worth the wait.

We had such a wonderful experience at Eyes on Magnolia. Dr. Haack was incredibly thorough and…read morethoughtful during my daughter's exam, and he did a fantastic job putting her at ease. He took the time to clearly explain what was going on with her vision, which made the whole process feel comfortable and informative. I also appreciated that there was no hard sell for expensive frames--yet the selection was stylish, and modern. We are so glad to have found Dr. Haack and are excited to have him as our new family optometrist!

Doctor Sadeghi is an amazing eye specialist. He is my family…read moreeye specialist. He is very passionate about his work and he add compassion into the mix. Thank you

This guy is awful and borders on malpractice. If you want to be overcharged for bad prescriptions…read moreand completely misdiagnosed and charged for glasses you can never use -- then Dr. Sadeghi is your guy. I saw him years ago and he was completely inept and overcharged in ridiculous sums refusing to take any ownership on his misdiagnosis and also lying about their practice's insurance coverage (or lack there of). I cannot recommend him and wanted to post to prevent others from making the same mistake I did. I had the WORST experience, even though he was referred through a friend of mine. Please avoid at all costs (literally)!

Shoutouts FYidoctors in San Rafael Whatever anyone thinks,…read morethis place will forever be my haven. I wasn't supposed to be here. I wasn't their patient. I didn't have an appointment. I hadn't purchased my glasses here. Until that day, I had never walked through their doors, let alone knew who they were. I was just someone driving to a wedding in an unfamiliar area when, without warning, the lens fell completely out of my prescription glasses. I've worn glasses virtually my entire life and never experienced anything like it. One second I'm dressed up, driving to a wedding and going about my day. The next I'm frantically looking for the nearest exit and closest shop that can urgently repair my glasses. You can 'see' how difficult and stressful this situation was, with a sprinkle of already being late to the ceremony.... It sounds almost funny afterward. In the moment, it wasn't. I put 20 minutes onto a parking meter and dashed off blindly for this store. Mind you, it was minutes before closing. I walked in, explained what had happened and prepared myself for all the perfectly reasonable questions: Are you a patient here? Did you buy these from us? Insurance? ID? Do you have an appointment? Instead, they just helped me. They took my glasses, put the lens back in and secured everything. Without me even asking, they inspected everything, checked the opposite side and tightened that screw too so I hopefully wouldn't find myself in the same predicament again. I offered to pay them. They wouldn't take a dime. I was in awe. I hadn't even expected them to take me, let alone be this attentive and caring. I wasn't looking for a freebie. At that moment, I didn't care what it cost. I was dressed for a wedding, away from home, and my glasses had catastrophically failed while I was driving. By the time I walked back around the corner to my car, I still had 9 minutes on the meter. But maybe the reason such a small interaction affected me so much is because of the contrast. This wasn't the first time these glasses had fallen apart. The 1st time this happened, I went back to the practice that actually sold them to me. I was their established patient, wearing glasses purchased from their office, and they still wouldn't let me do a walk-in. I had to go through the normal scheduling process to find an appointment time for a repair. Ridiculous. I remember joking with the opticians there, "Oh thank goodness it happened while I was safely at home. Imagine if my glasses suddenly fell apart while I was somewhere unfamiliar and actually needed them." Then they did. While I was driving, no less. I was nobody to these people. My own provider had every reason to consider these glasses, and me, their responsibility. This office had none. I cannot overstate how much that contrast floored me. A practice I had never given a dollar to treated my eyewear problem with a level of urgency, kindness and basic humanity that I hadn't experienced from the practice where I actually bought the glasses. That's why I'm writing so much about what was probably an incredibly ordinary few minutes in their workday. To them, maybe it was just tightening a screw and putting a lens back. To me, it was somebody coming through for me during a genuinely lousy moment when they had absolutely no obligation to. The ratings here are remarkably high. I've also seen the recent criticism from longtime patients who feel things have changed since the business changed hands. I'm not here to tell those people they're wrong. Their experiences are theirs. I'm here to add mine. And mine is admittedly unusual. I haven't had an eye exam here. I haven't ordered glasses here. I can't promise anybody what their experience with those services will be. But I can tell you something most reviews probably can't: I know how these people treated someone when they weren't their customer. If you're reading reviews trying to decide whether to give this practice a chance, that's the perspective I can offer you. Based on my experience alone, I'd feel comfortable giving them the opportunity to earn my business when I actually needed an optometrist. Maybe that's an unusually strong opinion to form from such a short interaction. But sometimes eleven minutes tells you a lot about a business. At least compared to the practice that sold me these glasses... I certainly found my haven.

I have been going here for almost 10 years and still highly recommended Dr. Iwami. He is very…read morethorough and his prescriptions are always great. Sadly, they have been acquired by FYIdoctors and the overall business quality has suffered. The glasses service is especially poor. There are no proactive communications from the staff about problems with the glasses order that affects delivery. Both times in the past 2 years I have not received a call about my order. This time it has been nearly a month before I got my new glasses.

Dr Chen is so thorough with the exam and lenses. Highly recommend!…read moreVery accommodating with appointments.

Dr Jasmine Chen is a fantastic optometrist and by far the best optometrist that I have ever been…read moreto. She is not only the best optometrist, but the best overall doctor. She has all the latest high tech equipment and is incredibly knowledgeable and thorough. She takes her time, explains everything she is doing in easy to understand language and is a genuine, warm and caring person. In today's world it is very rare to find a physician that I can say is the best doctor that I have ever been to! And she lives locally in Novato!

I have complete faith in Dr. Amitabh Bharadwaj, my retina specialist and the founder of Marin…read moreRetina. His training is first class: he attended Harvard for his undergraduate education, medical school, and internship, and later completed a fellowship at Wills Eye Hospital, one of the very best eye hospitals in the country. He is also on the faculty at UCSF and has more than 25 years of experience. I can't tell you how lucky I feel to have been referred to him when I was diagnosed with macular degeneration. Simply put, he saved my eyesight, which was quickly going downhill. He started treatment at my very first appointment, and not only did my eyes stabilize, they actually returned to their previous condition, which, as I understand it, is highly unusual. Dr. Bharadwaj stays current with cutting-edge research and has been an investigator in numerous clinical trials. But what makes him especially wonderful is the amazing person he is. He has a calm demeanor, is always happy to answer questions, and is warm, kind, and extremely knowledgeable. I have complete confidence in his judgment and expertise. The waiting room is not luxurious, and it is usually packed with patients. But believe me, a short wait is more than worth it when you are seeing someone with the expertise to protect your eyesight. I can't recommend Dr. Bharadwaj highly enough. I feel incredibly fortunate to be his patient.

I am updating my earlier review. I had a miraculous repair of a torn retina. Dr. Amitabh Bharadwaj…read morewas thorough and answered all my questions. He's a great doctor and has a wonderful staff. I had mentioned wait time, but upon review, that was only when I had to come to the office for an emergency, for which is logical to have to wait a bit :-). Five stars for Dr. Bharadwaj and team!

First off.. one of best experiences with an eye doc since I started wearing contacts 100 years ago…read moreat age of 14. Dr. Matt Siu was much more than expected. He was business but also listened & utterly approachable & kind. He took time & really asked questions and offered great recommendations & even educated me on things which I so appreciated. I am a direct type of person and rarely hold back with the truth. I actually made a comment regarding the terms, policies regarding the federal government because I needed clarification. They handled me incredibly well. I am a super humanity driven person and hate what the current regime is doing in all facets of our info so I let a f word go & later apologized for the use of it as I could have used a better word. Well done team. I was prescribed new contact lenses & I am in heaven! I don't think anyone EVER fit me with correct prescription (Multifocal) & fit. I had pretty much given up on contacts. It was like the worst fitting bra in your life that you hate it from the time you put on but the color works so you'll power through it. Now, I'm going back to daily contact lense wear instead of 99.899 wearing glasses. So excited to maintain this connection with Dr. Siu.

Very helpful staff. Helped me choose glasses in my budget. Doctor was also very nice and…read moreinformative.

I just recently had an appointment with Dr Kaplan and was so pleasantly surprised and satisfied…read morewith my visit! He has been practicing for 30+ years, he knows his stuff, modern yet very practical. He takes insurance, and has a great selection of frames. I highly recommend!

Fantastic!!! Best optometrist ever!!! I travel from the East Bay to see him!!!…read moreHe does eye training too