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    West Coast Retina

    4.2 (17 reviews)
    Open 8:00 am - 5:00 pm
    Updated 1 month ago

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    8 months ago

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    2 years ago

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    3 years ago

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    Thanks for your 5-star rating! -Benjamin Higginbotham | COOI

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    2 years ago

    Expert skills, friendly office staff and trusted professionals. Had a problem and Dr Judy Chen was outstanding in correcting it.

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    Thank you for your 5-star rating! -Benjamin M Higginbotham | COO

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    3 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    Thank you for your support! - Benjamin Higginbotham | COO

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    4 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    Ask the Community - West Coast Retina

    Review Highlights - West Coast Retina

    Judy Chen for evaluation regarding an acute vitreous hemorrhage and possibility of retinal tear.

    Mentioned in 4 reviews

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    West Coast Retina - Exam

    West Coast Retina

    3.7(104 reviews)
    11.6 miLower Nob Hill

    I am writing this review on behalf of my wife. She does not post reviews so I feel compelled to do…read moreit on her behalf. Like so many others, she suffered a full retina detach in her left eye in May. She had seen our amazing optometrist who somehow didn't catch it and another opthamologist who missed it. On the third he referred her to Dr. Shah and West Coast Retina. I accompanied her on her first appointment. Using their super high res scan machines he could quickly see a complicated detachment that was a severe case. He told her he could operate on her the next day. She received her first surgery literally the next day that went well. Recovery was as expected. She had to go in for a second procedure (he said all of this during the first visit so it wasn't a surprise) to remove a cataract and tidy up the scleril buckle from the first procedure (removed oil and put in air). Here we are about 3 months after the first procedure and she is doing as well as anyone had hoped. She will likely suffer some permanent loss of vision / color acuity because her retina had been detached for some time so what's gone is gone, even though it's re attached. I'd like to tell the world that Dr. Shah is one of the best doctors I have ever met and we are so grateful to have found him and been under his care. We have gotten to know him pretty well through the many follow appointments and he is not just an amazing surgeon, he genuinely has passion for his practice and patients. My wife was understandably upset and he would literally hold her hand and sooth her during some appointments. Who does this? We learned on our last visit (by asking him, he never would have told us) that he does a lot of surgeries "pro bono." We found out how we can make a donation to help with some of the less fortunate. He does this because there is a massive need for surgeons like him to repair retinas. I don't know why so many people are having problems with their retinas but that facility is full of people all day every day. The staff is all top notch. Great 'bedside manners', smiling and positive and great at what they do. If you suspect any problem with a retina tear or detach, do not waste any time. Get in to see specialists like this RIGHT AWAY. Do not wait for optometrists who may not have the equipment to spot this. We are lucky we live in times where retina problems are usually treatable. My uncle went blind when I was a child from 2 retina detachments. Going through this process makes me wonder why he couldn't get his repaired but it was a different time and situation (he was type 1 diabetic). Good luck to you if you do need help with your retinas but I can promise you will be in as good of hands as you can be in with West Coast Retina if you end up there.

    I got referred to West Coast Retina due to an issue I have mainly with one of my eyes. Since it's…read moreregarding the eyes, I was super nervous about seeing a specialist. Receptionist for check in was lovely. They had disposable shades for clients to grab and I thought that was pretty nice. The wait was just a few minutes until Maddie called me in to get my eyes numbed and dilated. Another staff took photos of my retina with a machine and I was brought up to their second floor. I met with Dr. Andrew Lin and Dr. Shah. Dr. Lin took his time to examining both my eyes carefully and I didn't feel rushed. Dr. Shah came in after, did his check of my eyes, and answered my concerns. He even gave me a sample of eye drops that he recommends for my symptoms. They were very nice and professional. The office isn't as modern but it is clean and had everything needed to check on retina health. Overall, my appointment was quick and efficient. I didn't experience bad wait times like other reviews have mentioned. My appointment was around 10am. The waiting room did have a lot of people as I was leaving.

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    West Coast Retina - Interior

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    Gayle Shimokaji, MD

    Gayle Shimokaji, MD

    3.9(53 reviews)
    0.9 mi

    I saw Dr. Shimokaji for about 10 years as did my son. Thought she was great. Was always put off by…read morethe $250 annual administration fee but I paid it as I could afford it. She was good with my son and while I feel she over tested me for glaucoma (with no family history) I went along with it every 6 months even though the test always came back normal. When my income dropped I qualified for a lower premium through Covered California, the same Blue Shield PPO insurance where she is listed as a provider. Blue Shield assured me it is the same coverage so I was shocked when I went for my exam after paying the $250 for the "administration fee" and the was charged $415 for the exam as she denied taking my revised insurance. So, basically $665 for one appointment! Needless to say, I found a new doctor. They take my insurance no problem, no annual processing fee. I should note, that my other doctors have no issue with my insurance. The new place I found also charges half what Dr. Shimokaji charges for a refraction prescription. While I had a nice long run with Dr. Shimokaji, she just priced me out of her practice. I wish I had searched for someone sooner, it would have saved me a lot of money.

    Unfortunately, I was not able to see the doctor due to a $250 up front "administrative fee" to even…read moresee her - a fee I can't afford at this time. I think it is unfortunate that, even when one has insurance, there is a premium that has to be paid to see a doctor, especially the top choice on YELP!

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    Gayle Shimokaji, MD - Eye Correction

    Eye Correction

    Gayle Shimokaji, MD
    Gayle Shimokaji, MD

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    Catherine Cox, MD

    Catherine Cox, MD

    4.7(15 reviews)
    2.5 mi

    Dr. Cox is professional in everything she does. I had both an upper blepharoplasty and a lower…read moreblepharoplasty with her separately. The upper blepharoplasty was performed under local anesthetic and felt effortless! I have recommended Dr. Cox and the procedure to many of my friends who are apprehensive about surgery. The lower blepharoplasty required general anesthesia, which I was dreading, but everything worked out like magic. I woke up from the anesthesia as if I were emerging from a nap. After the bruising subsided in about two weeks, I noticed a significant change--from my eyes looking tired and droopy to appearing energetic and youthful. I'm thrilled with the results and would recommend (and have recommended) Dr. Cox to anyone considering eye surgery. She is the best!

    Don't get too excited by the reviews. Dr. Cox is has a 5 star personality, and 1 star surgical…read moreskills. Dr. Cox did "droppy eyelid" repair for me in July 2024. She said it would improve my vision, it did not. In addition to which, it was far more painful than I was led to believe. She neglected to close my eye lids 100% (one needs 100% eye lid closure!), she changed the shape of my eyes. I once had beautiful almond shaped eyes. I now have weird looking round eyes. I now have dry eyes, resulting in daily discomfort. The surgery worsened my vision, my contact lens prescription kept changing, going up and down, I can't drive at night, it is too much of a strain to read books. I used to be an avid reader, finding great comfort in books. The is no longer a pleasure for me. I miss reading very much. Dr. Cox did try to remedy the problems by checking in with me asking "how are your eyes", checking my vision, and telling me how to heat rice in a sock to put over my aching eyes. Eventually, she said she couldn't help me anymore so I should go to UCSF. Of course, we all know UCSF has excellent doctors who are very busy. The one she sent me to, took months to get an appointment with. Once I did, they sent me to another doctor (an eye plastic surgeon) who sent me to another doctor. I've gotten tired, I've given up. One more thing, the surgical team: A component of the surgery to contend with is that Dr. Cox needs to wake the patient up during surgery to check on her work. I recall vividly how when I was under I felt like I was choking and couldn't breath. Dr. Cox caught my distress because she was checking on her work. She alerted the anesthesiologist, who then stopped telling some silly story or another and started paying attention to me, the patient, and put me in a position so I would feel like I was choking. That was terrifying! So, I'll give Dr. Cox credit for catching my distress, although I hope by now she is using a different anesthesiologist on her surgical team. All of this begs the question, why haven't I sued Dr. Cox? I really don't know. I think it is because I've been focusing on dealing with the fall out of my surgery fiasco. I encourage folks to consider surgery with Dr. Cox through very very carefully. Take good care.

    North Bay Vitreoretinal Consultants - Why am I waiting for an hour after my scheduled appointment to see anyone?

    North Bay Vitreoretinal Consultants

    3.3(10 reviews)
    38.8 mi

    I have been bringing my gram here for years. We are seen on time and taken care of in a timely…read moremanner. She gets eye injections for wet Macular Degeneration. The needles are huge but she is such a trooper and the staff does a great job at numbing her eyes! The front office team are always welcoming, professional and kind. The office is clean and spacious which is great because my Gram has a wheelchair as most clients have walkers, wheelchairs, canes etc The entire office team are very helpful, patient, kind and professional. We are a patient of Dr. Powers and we absolutely love him. My gram had a few complications with a previous doctor but since we switched, it's been great! She goes home without a headache, her vision is almost normal by the time we get home and she doesn't have to go straight to bed when we get there. We are very grateful for him as grams vision has not gotten extremely worse and for 90 years young, the shots have done their job!

    Dr Ira Schachar performed a laser procedure for a retinal tear. He pushed so hard with the sclera…read moretool on my eye that he caused a tear on the surface of my eye which began to bleed. He then continued to push so hard that he burst blood vessels causing severe blood hemorrhage in my eye. He then proceeded with the laser surgery over the top of all that damage causing further damage to my eye. I would not recommend him for any procedure due to rushed unprofessionalism. To see photos go to my Google review.

    West Coast Retina - retinaspecialists - Updated May 2026

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