Horrible customer service in deli by this one lady ignored me then asked me what I want. She was so rude and then her team said oh she's by herself however that doesn't mean be rude and ask someone what do you want. I could go to Raley's and get better treatment. Also the food is old and they won't cook more. read more

See all

Came in on 6/4 at 11:30am and tried to order a sandwich, however an Older black women at the deli dept was very dismissive. I came in to order and waited patiently while she chatted it up with a customer. Then she proceeds to tell me it was gonna be a long wait for a sandwich. Then states that she was planning to close the deli. If that was the point when I had walked up. I wish she had said that instead of wasting my time having me stand there waiting. I don't ever plan on coming back here to this spot for a sandwich. read more

My grandmother came home shaken up over the blatant discrimination and racism she faced at this store. She asked an employee if she worked there and if she could help her find something, to which the employee dismissively replied a stern "No." to both, without even making eye contact with her. The employee was stocking meat in Safeway uniform. To not be rude, my grandmother went to another employee and asked them to help her, and the employee stated that the woman that told her she didn't work there would be able to help her. My grandmother goes back up to the employee and asks why she lied. The woman continues lying, saying "I never said that. I don't remember saying that." Then goes "I thought you were like the rest of *them.*" My grandmother is very hurt by this, as she did nothing to warrant that. No one does. She asks for the manager to file a complaint, and he was even more dismissive. He listened to nothing my grandmother had to say, then stated "I'm not going to write a report on this so you can just leave." No help, no worry, no care. Two random customers began antagonizing my grandmother to take the side of the manager/employee, and the Safeway staff did nothing. They ended up calling the cops on my 72 year old grandmother, for trying to buy meat. I don't even have words. Everyone in this situation share the same race, some sort of Latino, and I believe that is where the tribal, racist, and defensive behavior came from. Everyone else in the store was very kind towards her. It's tragic that in 2026, this repulsive behavior is still ongoing. We are all the same, we bleed the same, laugh the same, live the same and die the same. Race should never matter or be a focal point. Deciding to discriminate against someone over their voice or skin pigmentation is a sign of a lower IQ if you ask me. Maybe that's why they're in their 30s/40s working at Safeway. My family will be going forward with a lawsuit. Happy New Year! :) read more

Most of my friends refer to this Safeway as the "ghetto hood" store...and while aspects of that may be true...I want to give some props today. I had a really pleasant experiece while looking for pork chops in a top notch Sunday meal. Came across the last package on the shelf that were on sale for 1.99 a pound. I would like to thank whoever priced the that paticular pack of chops...cause dinner was almost for the free. Got in and out under 10 bucks...on top of that hardly any body was in the store for it being Mother's day although there were some last minute flower grabbers. The store was pretty clean and most of the check stands were open. Check my receipt for why I was so happy....Ciao for now read more

Safeway - Catch that $1.99 walk out on $22 dollar pork chops....Winning!!! - Grocery Near Me - Vallejo, California

A worker name Kong a Chinese or Japanese Korean I don't know which race he was. I been their to buy 1 item and I been back to buy another item when I come checkout he looking at me with nasty attitude I don't know why even when he was looking at me like that I show him my first bag so he will sure I didn't took anything extra cause I thought he thinking wrong about me and then I look at him again he said what !! I said this is how you behave with customers, he said I don't give a fuck I was in shock like wtf is that what I did to him Then I said the same words to him too, and then I've been to back again, and I ask his name to complain our request to Safeway. Please take action about it cause this is not how a respective person is supposed to be treated like that in your company you're @Safeway read more

Mr. Jonte at the deli privided world class service, both in courtesy and production. The sandwich he made could be advertised on food network tv. read more

This Safeway is like a Dollar store with food. The berries rot in 24 hours and the staff is annoyed and mean. I just wanted to get in and out. It was like a Walmart called Safeway. Whole Paycheck here I come. read more

This is my favorite Safeway in Vallejo. I've been going here since a kid. Especially when I was going to Franklin, and it still looks the same. read more

The cashier Antonio is a complete TERRIBLE EMPLOYEE & makes this location a terrible location to shop at. He is completely rude, racist & always has an attitude. I simply asked him to confirm the price of my item to ensure my coupon was taken off & he looked at me like I was crazy & said "I am not giving you any deals". I told him I didn't not expect him to give me a deal but to confirm the price of my orange juice & instead of simply giving me a price & that being it he kept saying I'm not giving you a deal & sat there and argued with me . Until the manger came over, who had to ask him to leave as he continued arguing and antagonizing me. Cheryll the manager was very helpful & understanding & apologized for the experience I had & was able to finish checking me out. This happens EVERY SINGLE TIME I get rung up by him & every time he is a complete A*****e. This is terrible experience to have to get so worked up when I am just trying to buy groceries. I hope you all either get rid of him as this is clearly not a job meant for him or train him to do his job better & not with an attitude. If you do not like or enjoy your job GO SOMEWHERE ELSE . read more

Ok, this is my neighborhood Safeway. I go there a least 4Xs weekly. This week was a little different because I had been out of town and yesterday was rainy so I tired, for the first time, a Pick Up order through the app. I do love the Safeway app. I check it regularly for deals and free stuff. My husband was getting off work at 6 so I set the pick up for 7. I placed the order around 4:30 ish - surprisingly easy and I was happy to get a pick up time for the same day. I was chancing it shopping that late. Anyway, my order was ready about 45 minutes later and by 6:20, the clerk was calling my phone to ensure that I understood that my order was ready. He, then, went on a called my husband and my husband grabbed the groceries- Perfect. read more

I shouldn't put 1 star you don't deserve that 1 star. The tall butcher with black beard/hair (don't know your name but definitely wanted to include you) and Ana, who works there with no name tag, I know why you don't so no one can blame you for your unprofessional uptight judging for Your purposes of gaining bullying unfair judgement, no customer is right or rather whoever you pick and choose to help (you need to be demoted). I went to Safeway on Lincoln on a fly by because I needed breakfast meat. Ham steak (it's a slice of ham), most of the ham slice didn't have a bar code price. I got a small ham and when I got to the cashier she noticed it didn't have a price sticker so the cashier tried to ask the other 4 ladies, Ana was one of them, ignoring the cashier, rather keep chatting on the next checkout lane, but the cashier had to wait till they stop talking but didn't, so 2 mins pass and finally they told the cashier to go and get the price, so I walked with her showed where I bought it. There was another ham slice same size, weight that had the price label, but I didn't like the way it looked, so I asked, let me keep what I have and take the other one up for the price. Ana did not like that and said the butcher has to make one for mine. Remember it's the same size/weight as the other ham which was $5.something. So Ana and the butcher with the black hair/beard took Forever putting a label. Finally after 10 minutes (yes at least 10 minutes). Ana had the audacity to give me the ham back that was $7 something up charge. Now remember the other ham same size/weight and was only $5. That's how they treat customers, sorry to bother you. I will never go to that Safeway ever, may Ana and the butcher know you suck. Is that why there're closing Safeway because they hired uncaring people like you? read more

Lots of ongoing bird poop. I have to walk through it to get to the store. MAJOR pathogen vector. I alerted the management and they didn't seem to care. They said well we tried to mop it. If there is not a care to take a pathogen vector that gets walked in their stores, it makes me question. How is their meat department and their seafood department and their produce department. There are professionals out there that can come and take care of the situation. read more

Safeway - Bird poop - Grocery Near Me - Vallejo, California

See all

I door dashed a breakfast burrito from here with egg, potato, bacon and chipotle sauce. They gave me a burrito with egg, potato, sausage, and no sauce. read more

A Safeway with a gasoline station? Costco surely got competition. I find this location easy to get to. Hard to find parking with the gasoline station there. Long line to get gas. It is the first Safeway I seen with a gas station. Inside Safeway is decent. No Starbucks or Wells Fargo inside this location. Not even have I seen a self service check out. Do I recommend coming to this Safeway? Yes! read more

Waiting for a sandwich the manager spending time talking to the person that prepares the sandwiches instead of making sure the customer is getting service. Three people are working in the deli, only one is helping customers one is talking with the manager while the other person is in the back 4 customers including myself. It took fifteen minutes to make my sandwich. I have been a customer of this store for over 20 years and seeing the total disregard for customer service by one that is supposed to be the example of standards of Safeway is a way to make me want to shop at Raleys more.. read more

Safeway - Deli - Grocery Near Me - Vallejo, California

Priced higher than other grocery stores and quality not so hot. Parking lot is not very clean. Employees not very friendly. I refuse to go there because of over pricing. read more

I am giving this Safeway 3 stars because I believe they make the best sandwiches.....I do not like the area, and this Safeway is kind of a ghetto Safeway they usually have a lot of junkies outside, which can make customers uncomfortable but they make really good sandwiches. I really love the turkey sandwiches with how havarti cheese and cheedar, lettuce, tomatoes, peppers, olives, salt and pepper....they are great for sandwiches. read more

Safeway - Safeway Sandwich - Grocery Near Me - Vallejo, California

I'm writing this review to complain. I've been coming to Safeway all of my life, and I want Safeway, I love Safeway,and I use this location as my home store. (HOWEVER)I'm very displeased with this location lately, as they seem to be understaffed and unprepared for the holiday shoppers. The last few times I have been here, regardless of time and day, there's only one cashier.The selections are all good, and the choices are abundant. But when your ready to check out this store is NOT ready for you. Be prepared to wait in line for 20 minutes minimum, and yes I said that 20 MINUTES!not acceptable. I mean do you want your frozen food melted or is there a choice? I choose to review and share. Make an informed decision folks. I really hope this starts a community conversation. read more

J'Vionna (call her Jay for short) in the bakery is one of your best employees!! She has gone above and beyond in helping me fulfill all my request for my baby shower in Vallejo. She is very knowledgeable in knowing all about what flavors go well with which type of frosting and even went and took the photo to the another Safeway way to get the cake done accurately'. All why I'm in San Diego. I hope you know what a very valuable employee you have in Jay! Not to many people have her high standards and very professional caliber especially in dealing with the public on a daily basis! You are awesome Jay! I hope you are recognized for your very superior and exceptional customer service and professionalism!!!!' I'll send to corporate as well Jay! Thank you!! Safeway at Lincoln way in Vallejo, Ca Store#0968 read more

The store has recently been updated to a smaller version of the new "Modern" style with smaller than usual aisle markers, which only have 3 items displayed at most. This makes it more difficult for people unfamiliar with the store to find what they are looking for. Even though this Safeway features a gas station, the people who hang around the store and harass people make this one place you'd not want to go to. read more

Less stars if possible. I don't work here and I'm checking my own crap out at high prices? Plus no one here to help me get my propane. I'll be going somewhere else from now on. Never again. read more

Ms.Cherryl made two bomb sandwiches for my boyfriend and I today! I was shocked when she shared with me she had only been working the deli department for a week because the presentation was so nice and she had such great customer service. Hopefully she's still around when I come back because my lunch was absolutely delicious. Thanks again! read more

Safeway - Two turkey sandwiches all veggies on white roll - Grocery Near Me - Vallejo, California

Today the 2 ladies in the Glen Cove Safeway were very friendly, courteous, and helpful. One went out of her way to help a customer place her large order into her car. And the presentation of the Deli is very inviting. We're trying 2 of the salads. read more

I love Safeway gas. Let your shopping points rack up and save! Came here and I gave the cashier $20. Told her I wanted to fill up and I'll be back for my change. She looked shocked, probably thinking "how is she gonna fill up with less than $20?" I only have a 4 cylinder. and I had 2 notches on my gas light already. Only took $16 and some change to get me back to full with using my points. Knocked off 30 cents on the dollar. Went to get my change from the cashier and we both gave each other the "ok, I see you" look of confirmation. Overall, I always stop at a Safeway gas and you should too. read more

Strike 1: No cashier at the window to take my $$ and no note saying anything like "Back in five." Strike 2: When cashier finally did come back, hellooooo, big attitude. Excuse me, I'm giving you my $$. Act like you're excited to take it. The beggars sitting within 10 feet of me would be happy to-- by the way, if you think this place has a bum problem, come visit me in Albuquerque. Strike 3: No water to wash my dirty windows, and to add even more insult, no squeegees. Cashier says they were stolen. I specifically stopped at Safeway gas because they have cheap prices like the one in Pleasant Hill across from DVC, and I like that I can wash my windows there. I guess that's the difference between Vallejo and Pleasant Hill. Minus one star for each strikeout. Should've gone to the Costco gas station on Turner Plaza because the price difference is negligible and either way my windows don't get washed. read more

Yikes, the customer service here is horrible. They seem to be short in staffs. Can't find anyone to help you. Always a long wait in line. read more

My gripes with this gas station mostly have to do with its poor setup. It's not a one-star because at least the gas is cheap due to the vagaries of the Safeway Club Card program (all of that consumer-behavior tracking/control is valuable to Mr. Safeway). As for the setup: there are two lines, but you have to queue up according to which side of your car the gas cap is on, meaning that one line can be really short, but you're stuck in the longer one because of how your car is built. The line is very slow, even though there are four pumps on each side - it seems this is at least in part because the majority of people who use this station use cash and take an extra long time lining up (again) just to pay for their gas. There's also not much room allotted to the pumping station relative to the grocery store, meaning that if the line exceeds two cars (which it always has the two times I've tried to use the station), it overflows into the store parking lot, blocking in parked cars, and thereby frustrating shoppers and pumpers alike. Pumpers like to pump, and shoppers like to shop. This gas station makes it difficult to do either. read more

Safeway - waiting in the parking lot to pump gas - Grocery Near Me - Vallejo, California

Closer to my house although i prefer going to the one in Glen Cove on Robles. Like every other Safeway i have been to there is only 1 or 2 cashiers parking lot seems real dark when you come in the evenings. read more

Safeway - Post work out buy 1 get 1 free - Grocery Near Me - Vallejo, California

Cheap gas. I mean real cheap. You get an extra three cents off per gallon if you have a Safeway club card. Plus, it's easy-off and easy-on if you're driving on 80 West. The two things that suck are hardly deal breakers - there's no bathroom (guess you have to go in the store or in the bushes) and the dumb way the pumps are lined up single file so that there's never a wait if your tank is on your right and there's always a line for the vast majority of people with cars who pump from the left. I admit it. I cheated, went in the out driveway and skipped the line by going on the "wrong side." No, I didn't pee in the bushes, but I thought about it... read more

Two stars only because I enjoy the price. This place seriously needs to find some order to the gas line. 10 people in line waiting yet some guy who just pulled up thinks he has every right to jump in front of everyone. Honking & yelling at those who did not allow him in. I have been to many of Safeway gas stations that have far better functionality. Step up and improve this!! Get an attendant or a proper line set up. read more

I normally avoid this place because it's typically a giant clustersf*ck of a Safeway. But often, I go here when I need to because I'm like around the corner and it's open 24-hours. The highlight of my experience is Ms Billie. She is the exemplary level of guest service clerk I've experienced. She puts up with a lot of really sh*tty people but she does it with a smile. My husband and I opt to go into her line because she's efficient, charming, and overall great. Thank you, Ms Billie. We appreciate you! Love, those two gay boys that are always buying alcohol because society is so terrible. (You know who we are! ) read more

This is a very disappointing Safeway. I'm not sure what kind of salary these employees draw, but it must be next to nothing. Maybe they don't pay them enough to have decent personalities, or be friendly towards the customer. I've only encountered one or two employees that are friendly, the rest are usually very sullen and WILL NOT make eye contact, smile, say hi or thank you for shopping with us. But let's get to the real meat, the deli meat. I have never seen a more disorganized, grumpy, abysmal station in my life. These employees act as if they drew the last straw to work the deli counter. They make sandwiches like it's a chore and not their job. And the "ingredients". I'd like to know how you're always out of cheeses when you are a grocery store? How are you always out of red onions when you're next to the produce? Most folks, like myself are on a lunch break and that only makes them make sandwiches SLOWER. Three customers walked out because of how long it took! As a quality control inspector for other large companies, I'd give this Safeway an F. read more

Generic Safeway. Good for your grocery needs. Also has bathroom and gas station too! Would come for hot and cold food too! read more

Safeway - Grocery Near Me - Vallejo, California

This safeway has the worst customer service ever. I we t to deli and 3 employees ignored me as I waited to order a sandwich. They all saw me and just continued to walk by and say nothing. They were not doing anything else but just talking g and walking around. Safeway needs to really try better at this location so disappointing. read more

Safeway is cheating it's Customers on their deli salads. Each salad container states 4 1/2 cups when in actuality photos show the salads are only 2 cups (see 6 photos taken on different days). I have brought this to the attention of the store manager who said he will notify the proper people. Safeway did not correct weights and measures but only enlarged the packaging. Shame on Safeway for cheating all deli salad customers. I will be reporting this to Weights and Measures authorities. PS: I have purchased deli salads for over 3 years. read more

See all

Well, the first thing you notice is that this Safeway is small, super small, it just doesn't seem like a Safeway. So the selection is very limited. After a bit of wandering I felt nature calling. So I proceeded to go handle that. Upon entering the restroom I realised that this was quite possibly one of these most filthy restrooms I've ever been in! There's TP and several unknown fluids all over the stalls; it's very easy to tell that they do NOT clean the restrooms at all. Honestly, the restrooms at the Pier 39 in San Francisco are cleaner!!! When you are paying a premium for a better shopping environment you are well within your right to receive it, here you do not get that. read more

The deli and it's staff sucks, you can not even get a meal before work at a decent time as specified! Not even sure as to why this Safeway even operates. They have no hot food ready for workers wth. read more

WORST, worst place to go to!! Especially this location. The management team is just beyonddd disrespectful, I purchase a gift card of a balance of 100$ and the register did not give me her full attention to me while she was assisting me and I just didn't say anything she just kept talking to the register next to her and we did the process whatever I give my friend her gift card. Next day she calls me that the card show no balance. I went to the store and spoked to the most DISRESPECTFUL SO CALL "manager" saying that she couldn't do anything. Freaking resgister for SURE stole those 100$. Worst experience. read more

Fuel prices good. As far as gas stations go I give it fair, the reason is they never have towels or windshield squeezes out! Come for cheap fuel prices but nothing else. read more

I have not seen said manager since my complaint. Thank you for taking my complaint seriously and retuning my store to excellence!