Sari was amazing!! top tier customer service and care, a very personable employe. she helped us at the hot food counter today.

Nice, big, open store, good time to go in the morning. The quality of Safeway products is good, but the prices are generally 20% to 35% higher than that of Fred Meyer, my go-to store. Safeway has a good selection of meats, a below-average section of seafood, but a really good bakery section. In the very back by the double-doors is a discount rack that usually has a lot of 40% bakery goods, and opposite that, a rack of slow/no sellers. The caveat of this store right off Roxbury is they still have the north entrance sealed off. All the disabled spots are by the north entrance. With that sealed off, the disabled people have to walk a good 60 feet farther than the rest of the people, which Safeway never considered. I'm a disabled veteran myself, and I can only do so many steps in a day. I park on the rows by the south entrance since they are closer. Maybe, someday, someone in management will consider that. What they used to say, "Think outside the box." read more

Just a quick stop here during the evening on Friday night around 8pm. There was a healthy amount of people here. Perhaps around 20 people. Most of them were using baskets and not carts. I needed about 15 items. A few organic vegetables, some wine, dessert, chips, and deli items. For the most part, they all seemed to be in pretty decent shape. Nothing really was spoiled or overly ripped. Even the bananas were green turning yellow. Usually when you pick potatoes or onions, flies or gnats emerges but not this time. Although the deli section was pretty much depleted, they did have a few items still available for the late night munchers. The meats section was pretty sad. They didn't much left. Most notably this night the ground turkeys and the steaks were out of stock. If you're looking to purchase alcohol, buy all your other items first and leave that for last. You'll have to purchase your alcohol in that section. It's only accessible from the front of the store and the alcohol section is located in the middle of the store. Good size parking lot but not huge. I pass by it all the time and never seems terribly busy. Solid location. Nice staff. Good lighting inside. Not so much in the parking lot. read more

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This used to be a better Safeway but now it feels pretty crummy. There's garbage in the parking lot and trash on the floor. Woman who tends the self pay would rather talk to her coworkers than help customers. I've seen staff ignore the paper on the floor and empty cups on the shelves. I wrote to their corporate office but they didn't respond. It's mismanaged and it's going downhill by the minute. 3 pharmacies in this area have closed so now Safeway is the only one around and since they are getting more business they should be upping their game. Unless they are thinking about closing too. read more

Great prices if you clip the coupons and is very affordable compared to other markets. Self checkout is a breeze and the variety is plentiful. read more

The meat department here is sub par. We purchased wagyu steaks that were sold as fresh on sale but once opened it was clear they were spoiled. We will not buy meat here in the future. read more

The security you hired are terrible with communications. I came by on my way to the airport to grab a drink and also use restroom. I ask for the direction of the restroom and they said "No public restroom" I'm a paying customer. I let them know that. And they repeated "no public restroom" then they said "you can ask another staff" I asked. And the other staff tells me. The restroom is currently out of order due to a recent incident. There's no access to it. I thanked the staff. Got my drink and left. No issues with the explanation. Never been to a supermarket that didn't have restrooms for customers. read more

I had a rude experiences at customer service, with the blonde lady. The next week I came in and the cashier a slender older man was rude up my items, he was rushing and handling my groceries without care. I had typed in my number, tapped my card. For some reason the number didn't go through and I was charged the non sale prices. In a scolding tone he said that I should have made sure my number was put in before I paid. I told him that I did type it in. Safeway grocery stores are the only places where I shop. He then directed me to customer service and his words maybe they can help with a refund. Again, I had to go back to that same lady that I had dealt with the week before. Her tone was off, seemed like it was difficult. She tried to tell me that I didn't have a rewards number under my telephone number. I pulled up the app and showed her. Reluctantly it was then fixed and the price was adjusted to the sale price. I left feeling a bit hurt, I was disappointed that I was treated that way. I decided to call customer service to make a complaint. I spoke with a very nice gentleman. I explained in depth about two interactions I had with the two cashiers. He apologized notated everything and assured me a manager from that store would give me a call. I did not receive a call. Due to the convenience I've been there several times without issues, but I stay away from those two cashiers. read more

Oh boy. Just when you think your local grocery store isn't much of an improvement and then you visit a South Seattle Safeway... Better yet - maybe don't. We were visiting friends who recently moved to a brand new home in White Center and rode along while they picked up some items at the store. It was later in the day, around 8pm, and most everything was locked up. In fact, I've never seen a Safeway so locked. Even our sketchiest spots in Bakersfield don't have this much tucked away! The service was poor and incredibly unfriendly. For being a smaller Safeway that borders on being a neighborhood grocery store you'd think they would at least be friendly. But nope. This is one shopping trip I couldn't wait to be done with! read more

Safeway pharmacy is great. Staff is always friendly and courteous. With neighborhood pharmacies shutting down left and right, it's good to have the Safeway pharmacy close by and well staffed. read more

Sadly it's my closest grocery store; it used to be all right, but it's gotten worse and worse. More and more things are locked up or in a special section: cleaning products, personal care, alcohol of course, and ice cream. The stuff in the center "forbidden zone" section is at least accessible, and since there's usually no one manning the special checkout, you can grab what you need and go to the regular checkout with the rest of your groceries. But if you want something locked up, and you have to wait for someone to unlock it...well, don't hold your breath. Since the store is chronically understaffed, no one will come along (at least for the 20 minutes that I waited!). Don't bother mentioning it at the checkout, because they will not be interested in your experience. And speaking of the checkout, when it's not staffed by a tired and annoyed worker, it's that one guy who is clearly on the spectrum and asks, in a monotone, "Findeverythingyouneeded?" Which, if you answer no, will garner nothing but silence from him, as this is just part of the routine and not meant as an actual query. I gave them a second star for recently purchasing more carts, which is useful, since the staff whose job it is to round up carts from the parking lot are usually too busy on their phones, talking to each other, or...not rounding up carts. No one stocks up the hand/cart cleaning station, so be glad you get a sticky cart because it's better than no cart at all. The produce is of varying quality, and usually not great. Meat department is hard to judge since there's usually no one there to help you anyway. The lady who works the deli is one of the few nice folks there. And the one security guard just hangs out at the front, or chats with his buddies...I can't tell you how many times I've watched people walk out with unpaid stuff. And that's why everything is locked up. read more

I just had the best breakfast burrito of my life, thank you Heather at the deli counter ;)

I would just like to say the staff there are very helpful. The cashier I had helped me with digital coupons and showed me on my phone how to do it myself. I saved over $20 and would have never been able to do it myself without her help. I don't know her name but I do know she went above and beyond to help me. Enough that I'm actually doing this Yelp review, my first.,...lol! read more

I usually go to the Safeway in West Seattle (Jefferson Square), but I think this store is so much better! It is a little difficult entering and exiting the parking lot if you are going westbound, but otherwise everything is great. The parking lot is huge and the spaces are reasonably sized. There is also a Safeway gas station next door, which is handy since you can get a discount on gas with your Safeway Club card. I was looking for ingredients to make a cake, and I found almost everything on my list, including mochi flour! The recipe I was using called for optional Pop Rocks, which I couldn't find, but that wasn't a big deal to me. In general, I thought the store was bright, clean, well stocked, and the aisles were very wide! The other customers seemed nice and it wasn't very busy at all. No workers talked to me directly, but I didn't need any help. I used the self-checkout kiosk and it was a nice experience. I plan to come here more often! read more

Unhelpful and rude service by the self check out area worker. No one at the liquor section to open the locked cabinet. Glaring and chastising your customers tend to keep the out of the store! read more

Good luck with the panhandlers. Expect to run the gamut if you HAVE to go into the store. People just walk out without paying, somewhat understandable at these prices. I think the store was built sometime in the 1950s... coincidentally the last time they cleaned the filthy floors in the store. Service is surly, as if they resent you being in the store. read more

Don't ever route your fedex packages here. Their customer service desk doesn't open until 10 frigging 30. Lazy rude employees who can't be bothered to help customers who just want their packages before the store is swamped. I'll literally just never pick up the packages because this place isn't worth my headache. read more

Worst Safeway in Seattle. Horrible customer service (blonde)woman at customer service desk. Always rude and never friendly. I and another person behind me stood in line for 10 minutes as she spent talking to the customer ahead of us about the mask she always wears for Covid. Lol. When it was finally my turn, she says "and you two standing here when I clearly have a closed sign up, I have a meeting to get to!" So rude. I didn't notice the closed sign. Assumed she was open since she was waiting on a customer. She didn't have the courtesy to let us know she was closed beforehand....just let us stand there! I think she was looking for an excuse to be her usual rude self. I asked for a supervisor whose name is CANDY! She was just as rude as the blonde one. They obviously stick up for each other and don't care about customer service whatsoever. Neither one of these two belong in customer service! I will never return to this store. Oh, and the reason I was there was because I picked up my grocery order the day before and received a lb. of premade burgers that expired 5 DAYS AGO! Never got a refund because they are so damn rude. It's no wonder this store only has 2.5 stars! It should be zero stars! read more

I cannot wait until Kroger takes over Safeway and all the horrible employees are unemployed. Beyond rude. I'm tired of having to go to Burien to go to Safeway to avoid this location. Decided to risk it today and lost. Sale price didn't ring up went to self-service person who glared at me for a long time then demanded "what do you want"? Customer service was closed. She told me person was on break no idea when she would be back. Did eventually tell me to go to a check stand but was very rude. I have hated this store since I had the only item on the shelf but it wasn't the one in ad, it was a different size. Asked for it to not be run up and clerk proceeded to call me stupid tell person behind me to join and berate me for 15 minutes when all I asked was for it to not be run up, I didn't want it. read more

I try cash out but crew service don't want help me terribly service sometimes you no need the card I try with Apple pay

What do you say about a Safeway? It's just another Safeway and similar to a QFC where if you don't have a rewards card, you're going to get screwed. The trick to going to Safeway is using the rewards card and going for the 2 for 1 specials where you can get 50% or more off. I've scored on a few things using this strategy and typically have 25% off my total bill by using their rewards card and 10 cents off on gasoline purchases. Another great find at this Safeway is the deli and they make all that good fried food you can take home. They will make you fried chicken livers that takes about 10 minutes that are incredibly good and they have gizzards too. On Mondays they have the 4 and/or 8 piece baked or fried chicken specials where it's 1/2 price. By 6PM they are sold out almost because of the run on this place for the fried/baked chicken. This is my go-to place for all the food you shouldn't be eating regularly; corn dogs, chips, beer, ice cream and fried chicken. But, hey I come here when there's the need. read more

Safeway - The best chicken livers! - Grocery Near Me - Seattle, Washington

I love this store and that it has a gas station. Produce/bakery is great! I constantly use the Deli for lunch/dinner and the checkers seem friendly. read more

From the outside, you don't think too much of this place- it's Seattle. The store is open 24 hours, which is great in my book. The parking lot is spacious, and they have a fully upgrade gas station with all the bells and whistles. Other than that, this is your traditional Safeway. Groceries, frozen foods, floral department, pharmacy, and a liquor section. The mix of shoppers can also vary the attitudes of the staff. Especially the ones that will ring up your items. Maybe that person just got chewed out for something really dumb and out of their control, like an expired coupon that someone wanted to use. Some reviews are understandable about the customer service. But some don't think about how these people are treated sometimes. As a person who has worked retail before, customers can be really mean at times and really make you upset, ruin your day, or even make some people cry. Now, if this person intentionally gave you horrible service, texted on their phone while working in front of you, and was just straight up rude, then that's another thing. You can tell the difference. Customer service goes 50/50. read more

Why oh Why do they NOT instruct their baggers on how to pack properly!?!?! I go to the West Seattle Safeway on 28th cuz it's the biggest one in W.Sea The last time I was there I brought my own bags and told them I did not want plastic one, when the bagger started using plastic ones, I nicely said please no plastic and she very rudely said "Well what do you want me to do??!!" I looked at the bags she had packed and they were so poorly done I started rebagging, as there was plenty of room in them, which made her even madder and she said, Pack them yourself then!" I was there again today and unfortunately got the same gal, she again packed them poorly and put my Oven roasted chicken on the bottom of a bag with several cans on top of it, which crushed the chicken. AND she put a carton of eggs, on it's side flap down, in a bag Also with items on top. When I got to my car I saw that the carton was open and eggs were falling out, I lost 3 ! PLEASE TEACH THEM OUT TO PACK BAGS !! read more

Sari in the Deli was extremely helpful with a great personality. I couldn't be more appreciative for her help today in getting me some items for a company party. Thanks again Sari and I look forward to working with you in future items I'll need. read more

Great half off section, however the checkers clearly are not trained on how to apply discounts. When you scan 6 identical items and then scan the 50% off coupon, it only applies 50% off to that last item. Also counting helps, don't charge me for 3 pies when there are clearly only two. read more

Safeway - Price should be 13 bucks, not 18. I'm not going to drive all the way back to get my 5 bucks, I'll just go somewhere else next time. - Grocery Near Me - Seattle, Washington

Roxbury Store. Thanks to Leon for great service in fish. He was courteous. professional, friendly and I asked for a pound of salmon, 3 pieces equals three meals. And he cut 3, beautifully placed and presented this piece of art to me. I had quit shopping for salmon and consequently other items, at your store as previous employees did nothing with customers. Thanks to Leon. Customer service takes time and dedication and you will have more satisfied customers with Leon. read more

Hello Safeway- Your employee grabbed his balls INSIDE of his underpants then proceeded to handle my groceries. Thank you for such a unique experience. Sincerely, Phoenix A. #yuckyousicksob read more

This has to be the worst Safeway in the area. Carts are always in the parking lot and not in the store. There are never enough checkers, the lines are always up the the aisles. There are never courtesy clecks to bag your groceries. The service center never appears to be open. They always seem to be out of the things you need. I like the Safeway stores, although this one is the closest to me I try to go other stores out of the area. read more

The store looked well kept and I saw many friendly workers in the front. I had a horrendous experience trying to get my covid vaccine here where I was essentially called a liar and someone who scammed the system. They would not accept the proof I had to validate my eligibility but were unable to tell me what they would accept. After over 20 minutes of being told I didn't have what they wanted, being ignored, and being treated so rudely I was told "I guess that'll do" after my director sent over a letter. Avoid at all costs for the vaccine. read more

Parking lot theater is neat. RV tweaker village it seems. Random people on bicycles looking for cigarette butts. Same abandon cars in lot for months now... Unsanitary bathrooms. Unfriendly employees. Would not reccomend this store to anyone. read more

Shopped at this Safeway for a long time. It's gotten a lot better and the gas station is always busy but the staff out there are awesome so even though sometimes it takes some time to get gas it's always worth the wait. read more

This store has really gone downhill. Customer service is terrible. The deli is awful. They sold us chicken that was very dry, cold. And mostly breading. We took it back and the employees were rude acted pissed off that they were inconvenienced, showed no interest in trying to correct the problem. read more

I just moved to south seattle and this is the closest full grocery store. I ran here in a pinch and will not be back. With the covid 19 situation they weren't doing anything to limit the people in the store or enforcing social distancing. There were children running around everywhere getting in your personal space, people unaware talking with their phone touching their face, no one sanitizing carts carts. Also, the store is WAY overpriced, you should just save yourself trouble and go to Whole Foods instead. I wish I would have just left instead of staying and doing my shopping. read more

For the neighborhood, this is a very popular every day grocery. QFC in Westwood Village is a step up, Saars on 16th a step down. The place can get crowded, with tight parking (although a huge lot) and long checkout lines. They have most of what I need in one spot for "general" shopping and on the whole quality is fine. Bank, gas station, pharmacy, Starbucks, deli, floral, bakery, meat/seafood, organic produce, and videos (who rents these anymore - hello, get a red box and get rid of those racks!). Gas here is usually a little cheaper than to the North as it is outside the City of Seattle's limits and their higher tax rate. Also, no bag charge, but still lots of people bringing their own in. Are you safe shopping here? Yes, coming into diverse Rat City can be a culture shock, but you'll be fine. read more

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The hours are what I like.. I can show up at 2pm or 2am and get what I need at a reasonable price with out an unreasonable wait or unreasonable prices. Hopefully the Monopoly game pieces they gave me will turn me into an Instant millionaire haha read more

This is always a convenient Safeway never an issue. Easy getting in and getting out these people never get enough respect I understand retail and I know how It can get. they keep it very professional here. they also have their own gas station attached which is great and very convenient. read more

I go here because it's close to my house. I hate getting groceries, so this place is quick to get to, one burden off. Mostly the staff here is friendly, with some occasion at the deli they seem to be understaffed sometimes and a bit overwhelmed buts ok. Also it is a huge store with quite the assortment. I like to safe some bucks on getting gas via their points I get to collect, so their attached gas station is a plus. What I don't like, since a month or so they took away the antipasti bar with olives and stuff, where you could serve your self. They told me it was because of the big mess it makes but I'm not happy about it having to stand in line now at the deli to get some olives (I'm an antipasti fan and buy it every time). Also the selection got ridiculous small. From like 10 different kinds it shrunk down to only 2. Also I have to bother them to make sure to pick out only what I want (the peppers and olives in the lemon mix but not so much the feta cheese etc), and I feel like I am bothering them with that. I wish I wouldn't have to do that and could pick it myself again. Also another quite annoying thing there is at the parking. Regularly when I get out of my car, a homeless person (often the same guy with his "wife" and their car) jumps up to me in the dark and telling me, he and his wife are homeless etc, or when you come out to load your groceries in the car they pop up and stand right next to you (in the dark), which makes me feel real uncomfortable. I don't know if Safeway can do something about it at all, or does the parking belong to the city and every homeless person may hang out there and bother customer? This quite sucks. I know there are food banks around, so if they would be just hungry they could go get help there instead but they look like they need money for drugs or alcohol. read more

Hi there...I just went to the Safeway on Roxbury (edge of West Seattle) What is going on with this store. Womens bathroom dirty and disgusting. No toilet seat covers at all the stalls. As I was checking out I told the checker about the bathroom and she advised that their bathroom also does NOT have toilet seat covers. The worst is that I forgot my bags and as the checker is using plastic bags I asked could I have paper. What What...is happening with this store they are OUT of paper bags...not a good day using their restroom... read more

I have ordered party packs from the deli twice and both times they missed my order and did not have it ready even though I stopped in and called! Not to mention more often than not, people are rude. I'd rather pay slightly more to the nice people at QFC. read more