Picking up prescriptions in Waipahu, Oahu, Hawaii…read more.. My cousin had his medication refilled at a different pharmacy which was really busy; had a crowded parking lot; and had long lines most of the time. The care home operator suggested that cousin switch to Walgreens. Ok... let's try it. We brought a handwritten prescription from cousin's PCP (primary care provider), and gave it to the pharmacist. I was afraid he wouldn't be able to read the doctor's writing, but the pharmacist knew this doctor and could interpret the scribbles. Yay! We had the current labels on the bottles of medication... just in case. After about 15 minutes, the cheerful, efficient pharmacist told us that only 1 of the 3 medications could refilled. Next time, it will be a breeze going to Walgreens instead of the other pharmacy! Thank you!

I made an appointment online but when I got to the pharmacy, I was told I had no appointment even…read moreif I was text messaged a confirmation the day before. To make matters worse, the pharmacy worker did not want to help me get my covid booster. The pharmacist stepped in and told her to add me as a walk-in. She started grudgingly adding in my info and kept asking me my birthdate 6 times, if I was allergic to latex 6 times and my phone number 5 times. My husband was witness to it. I finally received my booster. I was going to give Waipahu Walgreens 2 stars but the main store cashier was so quick and courteous that I rated the store a 3. Later on I noticed that the pharmacy worker misspelled the street and wrote the wrong city and zip code on my covid card. She had my drivers license to look at. So Walgreens should have a more competent worker at the pharmacy because accuracy of spelling and copying info is important. Also a board on the exterior of the store looks like it is popping off the building.

I had a much better experience at this location today. I was happy to find a dog toy that was great…read morequality for only $3.50, so I grabbed another one. I also found fresh dog food from Purina for around three dollars, which was an amazing value for me. On top of that, I finally picked up a Hawaiian design tablecloth that I had been wanting and was really excited about. I also received a couple of coupons to use on my next visit and ended up using one for two Spam teriyaki flavors, original and Korean barbecue, which I had never tried before. I can always count on Longs to be available 24/7, which I truly appreciate. As someone who gets off work very late, options are limited, so having a reliable store open around the clock makes a big difference.

they hang up the call and keep on putting customers on hold not once but multi time! i tried…read morecalling again and they keep on hanging up the call without even saying anything..

Good neighbor pharmacy. Located in the back towards the check out area. Doesn't look real busy…read morewhich is awesome if u dont like lines. The location is in the heart of Waipahu. Always lots of parking. This is my first time noticing this Pharmacy in this store. I might actually uses Pharmacy if I'm in the area.

Stitch in Hawaii. What a surprise to run into him at Longs. I guess he knows where to shop when…read morevisiting the islands. Good seeing you. Hope to run in to you next time I travel over. Aloha!

Went to Longs mañana for batteries, which used to be a simple task but this time it was awful. No…read morefloor clerks were around to unlock the battery lock. I went to the pharmacy and asked a Clerk (not the pharmacy staff) there and she said she would help me. I waited a long time for a small store. I saw the Clerk in the make-up area helping nobody. I decided to line up to pay for other things then I see the Clerk by the watch area. She did not even ask if I still needed anything. The store service has been going down for quite some time now. Go to the Kamehameha hwy Longs location by Ben Franklin for more reliable help.

Friendly staff always helpful at this location. I've been coming to this Walmart since it was the…read moreonly one on the Westside.

March I got injured at Walmart Kunia on my left foot, knee and now I'm having pain to the left side…read morehip Don't expect to get any response from Walmart insurance company by phone or email they send me mail while I was in the hospital the letter say if I don't respond how can I respond to them after the date I got it? Then send a certified mail with this time 10 days to respond your insurance company doesn't understand handicap issues or I wouldn't be able to use the Walmart scooter..A simple request from day 1 copy of Incident report multiple times from both Walmart Royal Kunia and it's insurance. So I was talking to another customer today saying it happened to her at the same store employee ran into her with large utility cart that had items on it that fell on her. Now I believe it's not only here it's nation wide issue I'll try calling Walmart for another copy keep you all posted Aloha I got a manager will see in an hour or so Now we have a real manager she got back to me Thank you very much L. You're what a real manager is supposed be

My updated review of FOUR STARS is for the store NOT pharmacy…read more Stopped by a few times recently and customer service was helpful and informative. Two of the cashiers gladly helped me with my "rewards" card (different visits). Another time I stopped someone in the aisle for help. She patiently helped me select a suitable, medical adhesive. I noticed she was the manager. Checking me out was such an ENTHUSIASTIC cashier! Her name is MARI! She asked me for the reusable bag I was holding and gladly put my items in it for me. Such a delightful surprise! Mari's bubbly persona made my day. This kind of customer service ignites your feeling to go back again. It was three years since I had gone to this Long's Drugs due to the dissatisfaction in their pharmacy.

It's a convenient place to shop if you're also going to one of the shops here like Daiso, or Ben…read moreFranklin which has an updated name. Sometimes parking is a challenge in the lot. They have photo department deals that the two Longs in my neighborhood dont offer. The layout also seems different but you can easily find your way around the store. There usually weekly sales ads you might find useful. With online shopping at Amazon it cuts down the weekly shopping visits like before. That's probably why the closest Longs to my home recently closed. You can schedule your vaccine shots here as well as pick up your pharmacy orders if it's convenient for you.

This pharmacy consistently provides excellent service. I always receive courteous and prompt…read moreresponses to my phone or text message inquiries. Have never had a bad experience with 5 Minute Pharmacy. Of particular note is an experience while traveling when I didn't have enough medication. 5 Minute Pharmacy got the medication and they arranged it so I was able to pick up my medication just a few minutes from where I was staying. This all occurred within a couple of hours of calling the pharmacy.

Have been using the services of 5 Minute Pharmacy in Waipahu for more than a year and am always…read moreimpressed with the excellent service provided! Although everyone at 5 Minute Pharmacy is helpful and proficient, in particular, Stacey goes above and beyond in being of service to the customer! She is efficient, knowledgeable, skilled, personable and always goes above and beyond to be of service to the customer. It's employees like Stacey that keep us loyal to 5 Minute Pharmacy and she makes the entire team shine! Stacey is an excellent Ambassador of the 5 Minute Pharmacy brand and I recommend that she be chosen as the "5 Minute Pharmacy Employee of the Year"!

Kurt stopped everything he was doing to locate an item that showed available yet it was actually a…read moresubstitute for the particular salad dressing we wanted though close to Katalina dressing it wasn't. But it didn't matter much as we were just happy to get such great help and provided great customer service. Then in another complete different section I was looking for two items which I couldn't find on my own. I asked Rita if she had any idea where they were located. She provided the letter and aisle for two complete separate items and I found them easily. I was so very impressed with her memory to know where the items were! This speaks volumes about Rita and her care for her job and the customers she supports! This is a great Walmart and the prices are hard to beat on island. We are regulars at Walmart and the Pearl City one is the best in my book! Best customer service of any Walmarts I've visited hands down.

I've completely switched to being cashless and cardless, relying heavily on Apple Pay whenever…read morepossible. Unfortunately, Walmart doesn't currently accept Apple Pay, but they do offer Walmart Pay through their app. By adding my card to the app, all I have to do at checkout is scan the QR code, and payment is completed instantly. It's been a real lifesaver on days when I've forgotten my wallet or just want a quicker checkout experience. It's not quite as seamless as Apple Pay, but once it's set up, it definitely saves time and makes shopping a lot easier. On this shopping trip, I was able to use Walmart Pay simply by downloading the app then adding my banking information in the app and voila, my groceries were paid. I am grateful to Walmart for having this option for customers like myself.

As a Costco member, you expect a level of customer service for paid membership since without paying…read moremembers, what would Costco have? Granted I could choose to not be a member, but that shouldn't be the option. The model should "value" members like myself who choose to renew year-after-year, increased-fees after increased-fees. Because let's face it, Costco still holds value regardless of the POOR experiences I've encountered from the Pharmacy at Costco Ka Uka. I'll preface by saying customer service trumps mistakes any day, HANDS DOWN because humility goes a long way. Period. I have enough years under my belt with age and jobs to know what good customer service is vs. BAD customer service. Although the Golden Rule is more commonly known, The Platinum Rule is the NEW STANDARD, which for those who are unaware is "Treat Others How THEY Expect To Be Treated." It shifts the focus from what YOU want to what THEY want. It is now a selfless model vs. the selfish model when you look intrinsically into its meaning. Sorry for such a long intro, but it's necessary to hopefully get my point across. Today I picked up my monthly medication, and was subjected to be taken to the consultation window to have ALL my meds re-counted in front of me. Totally unnecessary since not all of my meds have been short in the past. ONLY ONE SPECIFIC MED HAS BEEN SHORTED ON NUMEROUS OCCASSIONS!!! But if this is what it takes for the Pharmacy Dept. to finally get it right, so be it. You must be wondering why? Last month my 2x/day med was short 30 pills. THIRTY PILLS! How do I know? I refill my five weekly pill boxes with all my meds which always should equal four full boxes and one with two days. Simple math. Noooooo, this specific med was short. But because this wasn't even the first time this happened (about six or seven times, seriously, same med ALL THE TIME) I was informed to come back to verify the count. wtf When I finally was able to return, inconveniently since I plan ahead when I need to visit Costco, there was talk under the tech's "breath" when she called the pharmacist over. "He's the one..." which I heard because they didn't say it soft enough. smh He basically said, "our inventory is correct, so you are wrong." Keep in mind, this wasn't a narcotic, but a prescribed pill which I need 2x/day per my doctor. I was outraged because he was basically telling me we're right, you're wrong. I really couldn't believe it. THE WORST CUSTOMER SERVICE FROM COSTCO AND ITS PHARMACY. Talk about having no sympathy, empathy, and humility since I explained how I'm short 30 pills. Okay so since I still NEEDED my meds, they counted the remaining 30 in front of me, but informed me they would be counting this med in person each time I pick up in the future (but not ALL my meds). I agreed because again, if that's what it takes so be it. He even tried to justify that it was triple-counted and initials on the bottle "DC" show it was double-counted, BUT I'M TELLING YOU IT WAS SHORT 30, NOT 1 OR 2, THIRTY!!!!!! Being insulted, I went to the front, explained to a manager on duty, which she said she would talk to the Pharmacy Manager. Keep in mind, no follow-up ever happened, no pharmacist or manager ever reached out to me from then until today. So instead of trying to talk to a manager again, here I am sharing with you my awful experience. Good luck and stay safe!