Lied that they did not recieve my prescriptions from my doctors office because they were missing my…read moreinsurance information. I had just moved from out of state and the insurance information on file with CVS needed to be updated. Then they told me my insurance wasn't active when they typed it in wrong. Finally lied that they did not have one of my prescriptions on file when my insurance would not cover it. it was $30 without insurance but I had to push them to admit they had the prescription. I can not imagine the harm if I were a polypharacuetical patient who didn't know exactly what I was perscribed or had access to the CVS app which told me they were lying. When I spoke to the manager she shrugged and asked me what I wanted her to do about it. I've lived in 3 states and have been to many pharmacies and this one has been by far the worst to deal with.

Pharmacy repeatedly assured me a specialized drug was "on order" and "expected soon." Despite…read morerequests for more detailed information, such as an approximate date when the drug might arrive, no further information was provided. Today, after one month has passed, and with difficulty in managing my symptoms without the drug, they informed me they would not have the drug -- and they did this ONLY after I insisted on an answer about expected arrival date.

I never experienced such professional practice and kindness…read more There's isn't enough of star to rate this pharmacy with pharmacist Omar and brother Larry. May God bless them with return kindness and prosperity.

My favorite pharmacy. I always go out of my way to make sure all of my prescriptions go to Reza and…read moreChristina. They are super helpful, smart, and always ask me about how work and school are going. They truly care and will accommodate any request no matter what! Reza, being my pharmacist from the beginning, has helped me through my migraine, anxiety, depression, and chronic pain issues just as a close friend would. I wish I could give more than 5 stars! Thank you Reza

As a pharmacy-only customer here, I don't understand some of the terrible reviews for this CVS. I…read morefind the staff to be courteous and professional, though slammed by volume -- look at mountains of prescriptions behind counter. When it's understaffed, that's not staff's fault -- don't take it out on them. Meds docs have called/wired in are usually ready when I arrive; if I drop of written prescription, they're up front about whether there'll be a wait. Pharmacists have been great when I'm there for shots -- not rushed, make me comfortable, and do the best they can working behind stupid privacy shield.

Hi CVS teams, Here's what happened to me today 1:55 pm at…read more6637 Arlington Blvd, Falls Church, VA 22042, USA store , I was planning to send drop-off item UPS Access Point™ . One of the customer service lady her name is Rosa she was not Cooperative to receive my drop off items she have bad attitude and so rude she refused to tap the barcode on the drop item and she said she doesn't have taping while talking to her to get help she walk away. I know this is out of CVS policies and regulations if she didn't like her job she have to leave rather then degrading customer service values. However I got another customer service team her name is najima she was so nice and excellent , informed and she know how to handle the customer. You guys are lucky to have such an amazing customer service employe.

The custom cakes from the bakery here are so delicious and beautifully decorated - better than any…read morebakery we've been to nearby! With the sheet cakes you can also do half chocolate, half vanilla, which is so fun and keeps everyone in our household satisfied.

I came here specifically for their deli fresh chicken cesar wraps, and unfrotunatley I could not…read morefind any. John fromnthe deli was very helpful, and he assisted me in fibding a couplenof other prepared wraps that they did have in stock. The rotiserrie chicken wrap seemed to be the almost identical to the chicken cesar wrap so I ended-up getting thatnone. I did discover a pretty large chicken bone, so be careful when you bite ibto these wraps. It tasted pretry good and it was a well deserved late lunch. I also purchased a bottled ice tea with lemonade. This is a pretry decent store and I appreciate the service from John especially.

Front store and pharmacy staff are really friendly! I'm always in and out. great customer service!read more

Angel was great! She ran some discount code and brought my medication down $100 the pharmacists…read morehere are also always so nice.

I've been going here for years. The owner is super professional and extremely knowledgeable. Yes,…read morewe do talk Football when I'm waiting, but it helps the time pass. Usually 15 minutes or less, but I'll stick around if good news about the Redskins ;) They're family oriented and just good people. Anywhere you can get prescriptions, but here you feel like a friend. 10stars. Please use them once, I travel 30 minutes past Rite Aid to give them my business.

This is an amazing place to pick up your prescriptions and your helping the small business owner I…read morewould not have it any other way. They are personable, knowledgeable and so warm. I have been coming here for over 5 years and would never trade them for any chain in the world...I feel like such a valued customer and I am sure that all patrons that go there feel the same way. It's that special touch that keeps me going :)

Had to schedule COVID tests on behalf on my parents. The scheduling app was convenient, though the…read moredates it offered were confusing. One day it would have limited availability on a specific date, then the next day, it would show a wide range of availability for that date. When I had to call the pharmacy, they were very friendly and understanding, and were very helpful.

Very nice pharmacy but I really like the store offerings! Cards, seasonal items from napkins to…read morecandles to soaps! I love the variety!

Amazing clean and friendly store love the wine and helpful staff wonderful to have some one…read moreneightbourhoid

Good location. With that being said it can be busy. Yet that is important to their marketing…read more Recently Walgreens admitted they should probably get law enforcement, more involved in theft cases. That's smart policy and probably their stocks will move upwards again. Walgreens has quite a lot of locations in the DC area Here you'll find a clean and organized store. Very nice pharmacy. Employees are polite and do a good job keeping up with check out. Sometimes the parking lot is a challenge, but that's typical of northern Virginia. If you're in the area, they usually are cheaper than CVS. That alone helps.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.