I was very displeased with the person working the prescription counter today. I had been waiting to pick up my prescriptions at least 10 minutes while this person socialized with her customer and people passing by the counter. By "socialized" it was not business-related. As this continued the line behind me grew to at least 4 people, maybe more. When she finally called "next" I pointed to a lady who had been there before me and told the counter lady that she was next. The counter lady seemed to ignore me and motioned for the lady behind me to go to the counter. I approached the counter lady and told her that I was next. She responded with " I called next and you were still back there. I stated that there were passerbys the I couldn't run over. She told me it was too late, because she had began with the woman that rushed in front of me. All she had done was key in the customer's birthdate(estimated 6 keystrokes), and I looked at her in disbelief. Why would she take this other person before me? No one disputed that I was next.. At that point I told the counter lady that I was under a time constraint, and had to insist that I had to be waited upon. At that point she ignored me and continued with the lady that was behind me in line. This caught the attention of another worker in the pharmacy that came to "my rescue". The final straw was when I looked over after the rescue, and both the counter lady and the lady that was behind me were both giving me a cold stare and talking quietly between themselves. Obviously the conversation was about me, which fueled my anger. So much so, that I called the store Manager after, and complained. He said he would handle it, but I have my doubts. He didn't ask for my phone number, in case she refutes anything. Customer Service, where did it go? read more