The store is easy to get in and out of from the main road, and the parking lot is ample. The store…read moreitself had everything I needed, and was brightly lit with several helpful employees. Apparently the low reviews are primarily pharmacy based. Issues with prescriptions and so on. I wasn't in there for anything from the pharmacy, so I would swing by again for toothpaste or whatever as I didn't have any issues whatsoever.

Double-check with your insurance company first before picking up your prescription at CVS. Went to…read morepick up my prescription and CVS rep told me my prescription was not covered and they gave me an in-house discount from CVS. I questioned a generic medication not being covered...but I needed it and paid $17.73. Before I refilled it, I called Walmart and without insurance it was $9. Walmart rep asked me for my insurance so they could run it through...it was $3.50. CVS said they could not refund me the difference and to contact my insurance. My insurance company is reimbursing me BUT they stated CVS never processed the medication through them. I will never go to CVS again for a prescription.

This store is convenient to the medical offices nearby. They are the only Walgreens in town…read morecurrently that has the pharmacy open on the weekends. This town is hurting for pharmacists, so we were disappointed not to be able to fill our prescription on a Saturday. The store was clean and staff were helpful. And they allowed the Girl Scouts to sell cookies out front. Score!

when i had covid dr ordered meds at pharmacy they filled one which wasn't even how dr told me she…read moreordered it ... pharmacy refused to call her back and verify it... then they wouldn't give me the second med because the address they had on file was different from my current address and i had never filled anything at walgreen's previously ... then several days later they called demanding i pick up the prescription they refused to give me in the first place which i had called dr back and had dr reorder it at different pharmacy... i will not use walgreens again !

My husband and I are retired, so visits to the pharmacy play a bigger role in our day to day life…read more I like this store. It's always clean, well-stocked and the people are nice. I really wish they could attract more pharmacists so they could have the pharmacy open on weekends but it's not that far if we have to go to the other location for weekend service. The drive through is typically efficient.

I'm extremely disappointed with our experience today. My family and I were racially profiled while…read moreshopping. A worker followed us, pretending to "work" while clearly watching us. It was obvious and incredibly insulting. Years ago, I worked for Walgreens--I know what working looks like, and this wasn't it. We were dressed in our Sunday best, out celebrating my son's birthday. It was heartbreaking having to explain to my kids, especially my son on his special day, what was really happening. No one should be made to feel unwelcome or suspected simply because of the color of their skin. Walgreens, do better.

Pharmacy computers 1 hour waiting in line because they don't work or slow . Wouldn't use them go…read moresomewhere else.

Melissa needs a different position instead of answering the phones, she left me on hold for 45 mins…read moreand hung up on me 2 twice! This pharamcy staff needs to care about the job they chose to get into. If You dont like helping sick people or dealing with them, then quit! I have my pharmacy tech degree back when you still got an associate degree for it and your job is not that hard. If I could fill my own prescription I would.

This place is a joke. My wife is on meds that can't be quit cold turkey. The location is 2 miles…read morefrom our house and they told us Monday it would be delivered next day. I called the Gilbert location because it is now 2 days overdue and they wouldn't ship it before the holidays. As is the usual with them I got a short and rude person on the phone who could only offer me an automated line to the post office. This is one of many times they have screwed up and they have treated me like a homeless person when I call. They have no care or compassion for their customers and this is the last time we will ever use their half ass operation. They could care less how being off these medications affects my wife and her daily life. This place can rot in hell for all I care! If you have medicine you need and rely on them do yourself a favor and use anyone but that crap place called Genoa.

Nice folks here but after an hour and 15 minutes they still hadn't even started to process my…read moreorder. NEVER AGAIN! I demanded my prescription back and they were very reluctant to give it back to me. I had to insist NEVER AGAIN!* *Nice folks though. Not sure what they're doing back there, but no one's really pushing pills

This location is always busy. I am grateful that management has invested in the recent remodel of…read morethe store. I am a fan of the app, as it makes it so much easier to find things in the store. The parking is still abysmal, and there is always a long line to check out but appreciated service by Tammi and the checkout counter.

Tire service is not good. Slow, rude. over 2.5 hours to replace two tires. Dbl book…read moreappointments. Techs leave appointed vehicles to help walk ins. I'm guessing this is normal since I already paid I can wait while they tend to potentially new customers. Discount tires replaced my tires in under an hour.

The BEST customer service in Casa grande I won't go to any…read moreother Walgreen They all know me by name I worked in customer service for 45 years, this staff at this particular Walgreen's is the best I've ever seen

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 11am-3pm

On a Sunday afternoon, I will order my items for the week on their app. Usually they have good…read moredeals and coupons. It's quick and easy. I haven't had any issues except one and that is making sure items aren't expired. Customer service is pretty decent at making it right. If items are missing they will send a notification to pick there replacement or deny it. As you pull up to the pick up area, if you let them know ahead of time you are coming, you pick a spot and let them know what number. They come out right away. Check if you had coupons and then load up your car! Easiest thing to do and cuts all the extra out!

I no longer go the frys on Florence blvd. This location is always clean and is fully stocked. Only…read moreissue we have had is the customer service. One of the ladies was very rude and I told her that as well. She looks miserable. I turned in my milk jars so I can get my deposit back and there was very little of dry milk and she goes next time wash it out. Which we always do but this one wasn't washed good enough.

They don't carry the COVID vaccine. Which is weird cause they are supposed to be a one stop shop…read more I better not find out it's because of politics or I will find a new provider for everything.

I feel compelled to report Sun Life Pharmacy to the State Board of Pharmacy as well as the Medical…read moreBoard. In my opinion Ms. Anita Perez, Pharm D. of Sun Life Florence AZ has exhibited severe misconduct and a decline in competency as Pharm D as it pertains to how my medications and medical care was handled. In addition to a severe breakdown in communication with me, in my opinion, there has been a sharp decline in the standard of my care at this pharmacy since my care commenced in 2023. This pharmacist has filled my medications improperly, and dispensed incorrect quantities of medication to me a as well as she filled the wrong medication type on several occasions. When insurances reject medications, rather than to start a prior authorization to fix the issue and fill the correct amount of medication, the pharmacist just filled whatever the insurance approved and failed to communicate any changes with me. Something as simple as a prior authorization or finding an alternative medication or even suggesting the doctor change the frequency of how a medication can be taken can make all the difference in a patient's ability to receive their medication, Moreover in my opinion, patients should receive their medications exactly how their doctor wrote the prescription, notwithstanding an insurance rejection. On multiple occasions Ms. Perez not only refused to communicate with me of any changes in my medications, but continued to fill them incorrectly without batting an eye. Albeit my medications were filled incorrectly, what's worse rather than to apologize and fix the issue, Ms. Perez denied wrongdoing like she always does when it comes to my care. The most repugnant part is that instead of acting like an adult and taking responsibility for her mistakes in order to improve our provider- to- patient relationship moving forward, in my opinion, she may have convinced the pharmacy to discharge me. I then received a letter alleging I am being discharged to due my 'bad conduct" (110% FALSE), when all I did was file a grievance concerning substandard patient care. This pharmacist is pretty audacious, thinking she can defame and libel my good name with impunity. She could have just indicated the pharmacy will stop conducting business with me and leave it at that. Instead, she and the pharmacy director flipped the script and blamed me for their incompetence. Make this make sense. Patients have a right to enter complaints if they believe to have received substandard medical care. NOW their cheap lawyers are threatening me that if I tell the public about my experience with Sun Life that they will sue. Most unprofessional pharmacy ever. If they are willing to sue me just for speaking the truth, what will they do to you? I have not had contact with the pharmacy since I was discharged following my complaints to the regional manager, yet two months later they threaten to sue. This is scary stuff guys. You can be sued for telling the truth about your patient experience. If any place of business refuses to repair and remedy your patient care, following a legitimate complaint you have made, and threatens to sue you, it's not worth the risk, GO ELSEWHERE.