Sad place for customer service. Pharmacy is like a soup kitchen where people are waiting for their…read moreprescriptions. Pricing on shelves more expensive than online prices!! Really?

Seriously understaffed, but the people that are there work hard to help you. There are always sales…read moreof misc merchandise. It's a nice corner drug store.

Pharmacy had me on hold for 15 minutes and never answered. I called twice and spent my entire…read more30-minute lunch break waiting on the phone just to speak to someone about my prescription. Get your stuff together!

The pharmacy definitely takes a while to answer their phone and if you go through the drive-through…read moreto pick up your prescription, be prepared to wait a while before anyone even comes to the window to acknowledge you. so far, I have had no complaints with the staff as they all seem to be pretty friendly

The older lady in the front with an accent or maybe she just has issue with her mouth is rude as…read moreheck. She had an attitude with me returning items that I found SIGNIFICANTLY cheaper elsewhere. she acts like me returning is coming out of her paycheck and the way she was talking to other customers was rude, she was super short with them and had an attitude.

As usual the pharmacy wait time was ridiculously long and no one in Pharmacy seemed to care. You…read morewould think with all the negative reviews this pharmacy has gotten that they would clean up their act but nope they continue plugging along not carrying anything about customer service I guess it's time to get my prescriptions somewhere else as it seems management doesn't care about their poor ratings.

Do NOT use this pharmacy if getting your prescriptions on time is important to you. I recently…read moreswitched to this CVS because I moved to right down the road. They have been late 5 months in a row for my prescription that I've been on for 16 years. And this 5th time it is 5 days late and all they say is "oops, sorry, we don't have it, nor do we know when we will."!!!!!! WTF is that about it!?! Anytime any other pharmacy has been late, they say oh we are out but we will have it the next day. And if you want to send to another CVS you have to have your DR resend!! Other pharmacies they simply transfer your script to another location that has it. To top it off they will notify you that it is ready when it isn't!!! I'm absolutely blown away with the pathetic service and incompetence! I will stick around only because I don't want to do them any favors and so when they are incompetent I will be loud about it!! Do your job and order the medication that you must supply at your store. Or simply turn people away. Do not take a script from a Dr you can't fill, so one can go where they can fill it! Absolute amateur hour all day at this location. The other CVS I used was late once in 2 in a half years. This one is late every month! Roland Burns

CVS has been an excellent place to pick up my prescription. There were two locations in Anthem, and…read morerecently, they merged into one. Since this merge, the current location has been outstanding. Recently, I had to go inside to get some advice for my puppy stomach, and right when I walked in, I was greeted by a very kind gentleman who listened to my needs, went and talked to the pharmacist with me, and then led me to the exact place to find electrolytes for the pup. I was thankful for this extra dose of kindness. I highly recommend this CVS.

12/6/2025 Update: All in all between the shopping experience in the store and the Service & Tire…read moreCenter attached to the store I'd have to give things a 4.85 out of 5, so basically that's a 5! Lol. Great pricing that doesn't try to empty your bank account if you're careful and a lot to choose from. They don't always have what you want but usually do and at a decent price. Thank you.

Stopped in to get my oil changed. The guys were very nice and they took care of it within 40 mins…read more While I waited though, I went into the vision center to see if they could fix my new glasses that kept falling off my face. I did not purchase the glasses there, but the kind employee took them in the back and adjusted them for me for free. Very kind! Overall a great experience and recommend.

I have used this pharmacy for about 5 years and they have been awesome and typically prompt but…read morethis week I initiated a refill and it wasn't handled well at all. I was made to feel like just a number, there were too many people ahead of me and they weren't able to accommodate a refill in time before leaving to go out of town for 2 week vacation. They didn't seem to understand or acknowledge the sense of urgency in the matter so I had to make other arrangements for the refill. I waited for a call back and finally received a text about it saying they couldn't accommodate the refill then went on to discipline me about the fact that I should have called it in earlier because others that only live in the area part time did so. I know there can be a longer turn around time and I started the process a week ago knowing this..At any rate the relationship with this pharmacy is now over which is a shame as I appreciated the previous efforts and previous customer service but it didn't go well this time.

I just transferred my compound prescription from Clark's Pharmacy to Carefree Compounding &…read moreWellness. It was too far of a drive coming from Anthem. So glad that I did this, because the pharmacist and staff are so nice. I give them 5 stars. Something else I really appreciate is that they can deliver it to my home at no charge. I'll use that option next time. These guys are close, convenient and friendly. I highly recommend them for your compound pharmacy needs. Sincerely, Michelle S.

Terrible pharmacy. Continuously told they would be working on it at a certain time and three trips…read morelater. Still do not have my prescription. Terrible customer service not friendly at all. Whoever on shift Thursday the 19th at 11am 2026 should be fired

Love the service of this pharmacy, they always trying to help me with my medications , they are…read morevery friendly .