Are the pharmacy staff pleasant? Yes.
Do they handle matters efficiently and with care? No.
I started using them recently for bio identical capsules. The first order went smoothly and was received by mail quickly. I was pleased.
The second was a complete disaster.
My doctor called in a new script with two different dosages so I could slowly titrate up. I confirmed the new order on the phone which is customary.
It was then left unfilled for days. I called when I did not receive a tracking number 6 days later.
After explaining why there were two dosages, it was filled, but I was staying with my dad after his surgery and had it sent to a new address. The pharmacist who took the info spelled the address incorrectly ( as in not even close) and UPS sent it back to them as they were unable to deliver to a street that does not exist.
By then I had only a couple of days left of my original medication.
I called the next morning and explained the predicament. An overnight shipment was sent but due to the holidays came three days late. By now by body is in a tailspin because Ive had to scrimp on the remaining capsules I had from the previous month.
By the time the medication finally came to my door, my doctor had called in an emergency script from another pharmacy.
Final note, in opening the box that finally arrived from AZ pharmacy I saw that it was not sealed with any packing tape at all. In addition, it was placed into the box in a UPS mailer sleeve which was also unsealed. Inside that was the zip lock baggie with my medication.
Could my medication have been tampered with by someone on route? Absolutely,
Between, the poor communication, mistyped address and unsealed final shipment, I am appalled and incredulous at how friggin careless matters were handled, not just once but three damn times in a two week period and I am now feeling unwell due to not having my medication when I needed it!!!!!
AVOID THIS PHARMACY! read more
