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Safeway

2.2 (110 reviews)
ModerateGrocery
Open • Open 24 hours

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Overflowing garbage can
Cesar G.

This Safeway is very poor managed, there is also very questionable people hanging out outside! Always looks dirty. Garbage overflowing.

Laurie D.

We were on a road trip and needed some snacks, so we stopped here.  We got some fruit, a salad, and asparagus pasta salad.  This store had so many different salads.  They all looked delicious.  My asparagus pasta salad was really good.  They had quite a selection of pre-packaged foods.  It's a great store!

8/17/24 Not bad $1 per large mango
Jennifer W.

8/17/24 It's a convenient supermarket in Napa that's open 24 HOURS. I was looking for a Vons or a Ralphs but this store happened to be the closest. Needed some snacks. The aisles are labeled suitably and everything is where one would expect it to be. That's a huge plus. Mostly they are well stocked. I only visited the cheese area, ice cream, snacks ( cookies & chips, then the fresh produce. Prices are medium to medium high range. For instance, white peaches sell for $3.99/lb. Mangoes (large) were on sale for 10/$10. The ones from Super King were much larger that were 0.79 each. Couldn't resist so I got Chili Cheese Fritos and to balance it out, got fuji spples andcsome mangoes. I was tempted to get Haagen Dazs but thought otherwise. Why the 3 stars? Customer service was less than stellar. I was at the check stand when they changed cashiers, no greeting, she was muttering to herself. When I asked if she can enter the number of my membership card she said she's not allowed to do it. Then later on realized I was not asking to enter my payment card. In shirt she was not paying attention. After zi paid, she just quickly left, Like, wham, bam no thank you ma'am. Not the friendliest or attentive staff. Bad impression of a nice looking supermarket.

Mold
Kash D.

Bought the ready made fruit container for $5 from the Deli location. As we left and I opened it, I ate few pcs of raspberries and shocked of what I saw I almost puked. MOLD! This isnt the first time their ready food has problem. Few months ago, the sandwich we ordered has hard plastic on it.. Just have to be careful and cleaner

No henhouse. Cmon!!!
Brian M.

Ive tried giving this place chances. Every time i come here i NEVER get acknowledged. No hello. Nothing. No one willing to help. You're completely on your own. And if you interact the EMPLOYEES are downright RUDE. And bothered you interupted them. Male cashier with glasses today on one of 2 registers open was a total mess and not pleasant. I grabbed what i needed and the environment was downright unpleasant. I couldnt wait to leave. Some lady and her daughter "forgot" toilet paper which looked like for a doordash red card order and had a bagger girl go grab it. We were all stuck waiting there awkward silence no apologies or well be right with you nothing. The cashier got on his earpiece radio and waw talking to someone. I gave up and went to the self checkout. The older gal employee working the area was a real hot mess. All the self checkout stations were flithy. Almost out of bags. While she was shooting the breeze with another safeway employee and the starbucks person. Being really loud and annoying about her personal business on tiktok. And how her coworker doesnt have one HE SHOULD watch HERRR TIK TOK. Then she coughed sneezed hard twice into her armpit no mask on. GROSSSSSS. I hope management watches the cameras. Was exactly 3/11/22 at 18:52 hours 2449 54 232 8854 - 3375 jefferson square napa, ca $55.57 self checkout. Used a $25 safeway giftcard i won at work and visa. Attached 2 pics of receipt. Another thing someone is either using my fuel rewards at pump guessing my phone number or im not getting rewards. Employees last visit didnt really care. There was one nice female deli employee at the st helena safeway, also a few at sonoma CA safeway on 5th that cared but napa, ca on jefferson is HORRIBLE. I hope management reads this and takes a look at the people representing their store ITS TERRIBLE.

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6 years ago

This is for the bakery department,the young lady working there yesterday gave great customer service

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10 years ago

I'm giving this 5 starts because Jaime (hi-mei) is the best cashier out there. He's quick, friendly, and memorable.

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Page 2 of 3

Ask the Community - Safeway

Review Highlights - Safeway

“This Safeway, along with the Loop market/gas station, and the CVS across the street, are the rare 24 hour businesses.”

Mentioned in 3 reviews

Read more highlights

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Whole Foods Market

Whole Foods Market

3.3(319 reviews)
0.3 mi
•$$$

Quality/Quantity - One of the nicer Whole foods I have been to…read more And today is Friday. $1 oysters! Seafood department - Fully stocked and fully staffed! Too bad we have a full schedule and planned a great lunch and dinner (well dinner was just okay...). FYI, you have to go to the seafood department to order your oysters. And on Fridays, it can be a long wait, so plan accordingly. Still good service. Service at the seafood department seemed VERY good; well we are in Napa. Decent local selection of beers. Decent selection of wines (unlike Trader Joes next door). Again, we are in Napa! Atmosphere - Nice, decent size location; see pictures. Plenty of indoor or outdoor seating. Plenty of mall parking. Open 7 days a week from 8am to 9pm. Service - Always good, no matter how busy or not they are. Thank you. Price - Above average, they do not have the nickname "Whole Paycheck" for no reason, lol. Owner Comment - Congrats on all your success since 1980. I have watched you evolve since 1989 when you first came to Palo Alto, CA to what you are today!! Keep up all the good work. 2017 - Amazon acquired. Please keep working on lowering all your prices. :)

This review is solely for the coffee. I go to this Whole Foods almost weekly for groceries. I've…read morenever had issues with the premade sushi, I've had decent sandwiches here. The workers are always helpful. I've had the their coffee a few times, with months and years in between trying 3 drinks. And each time I'm disappointed. I tried the viral cookie butter latte recently and it was so sweet and TBH not good, I could only tolerate a few sips before throwing it out. I had the same experience with their Chantilly latte last year. People rave about both so maybe it's just me? Maybe it's just my taste buds.

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Trader Joe's

Trader Joe's

4.2(131 reviews)
0.2 mi
•$$

I don't even know where to start. I LOVE TRADER JOES!!!! Okay I guess that's a start. The first…read morestep in I get drawn in to the plants. Such great prices on the plants. Last time I was there I bought a Burro's tail and a trailing ruby. I saw the same plant at a few hardware stores for twice the price. Then off to the meat section. My goto's are nitrate free bacon, nitrate free hot dogs, lamb chops, grass feed ground beef, and the spatchcock lemon chicken. From the fruit I get all the berries. Produce I get peppers, onions, potatoes. Broccoli, green beans and mixed colored carrots. Dairy I get half and half and their Greek yogurt. Frozen I don't know if I can list everything I love. Frozen corn, green beans, peppers and onions, and anything else that sounds good at the time. Then the nuts (usually a variety) and a few sweet treats for my son. I could go on but my fingers tired. The employees there are always happy and nice and ready to help with my grocery bagging and even carrying out to my car. How could I go anywhere else.

Quality/Quantity - While my wife shopped at all the other local businesses, I decided to stop by…read morehere and get another snack, another healthy snack. Well, I ended up eating the carrot cake samples, so good. A little too sweet for me. I also wanted to check out their wine selection here since we are in Napa. Atmosphere - Decent size location. Cool decor, see pictures. Expect to see a better selection of wines since we are in Napa! Open 7 days a week from 8am to 9pm. Plenty of mall parking. Service - Self service; friendly, quick, and easy check out. Thank you. Price - Reasonable and affordable. Owner Comment - Congrats on your company's success since 1967 (1958 if you count Pronto Markets). 1979 - Sold to Theo Albrecht, the owner of Aldi Nord. 2024 - 569 stores.

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Raley's - Bouquet

Raley's

2.9(107 reviews)
2.9 mi
•$$

I only go into Raleys for the meat department. Hands down the best customer service and always the…read morefreshest meat! Ryan and Alex are super knowledgeable and always willing to help! Everything is always clean, quality cuts, and friendly service!

Unacceptable Customer Abuse and Non-Existent Management Accountability…read more I frequent this Raley's location several times a week due to proximity, strictly to shop sales and the $5 Monday deals, as the store is otherwise consistently overpriced. My experience on Monday at 3:00 PM was entirely unacceptable and exposed a severe lack of employee training and management competence. While trying to locate a $5 Monday promotional item (barbecue pork) listed on the store app as being in Meat Department Bay 13, I asked two separate employees for assistance. Neither employee knew what "Bay 13" meant. The second employee went to the back of the meat department to get help. The meat department worker who emerged was immediately hostile and defensive. He claimed he also did not know what "Bay 13" was, and when I specified the product, he bluntly stated they were out of stock. When I remarked that it should not have taken three separate employees to figure out an item was unavailable, the worker escalated the situation. He told me that if I did not like it, I did not need to shop there. He then walked over to a female customer he appeared to know and openly said to her, "Do you see the type of rude asshole customers I have to deal with?" When I directly confronted him about the insult, he attempted to deny it, then became aggressively belligerent, argumentative, and hateful. He used the store PA system to call for the store manager twice, but no one responded. I walked away to find management myself. An employee claiming to be the store manager accompanied me back to the meat department to address the situation. Even in front of his supervisor, the meat department employee remained arrogant, disrespectful, and completely unprofessional. The breakdown in store operations only grew worse from there: False Management Identification: The employee who claimed to be the store manager was not. Absentee Leadership: After checking out, I found the "manager" speaking to the actual Assistant Store Manager--the person who had completely ignored the emergency PA pages minutes prior. Dismissive Attitude: When I detailed the worker's hateful behavior and asked if Raley's condones employees verbally abusing customers, the Assistant Store Manager gave a generic response that she would "talk to him." Nobody in leadership treated this targeted verbal assault with any degree of urgency or seriousness. The meat department employee lacks basic communication skills, zero professionalism, and common sense. The management team at this location is utterly useless and indifferent to customer abuse. A formal complaint has been filed with corporate customer service, and this location needs immediate intervention.

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Raley's - Bouquet

Bouquet

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Bouquet

Safeway - grocery - Updated October 2026

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