review of Signature Cafe inside Safeway. eats: clam chowder (m 3.99) -no lid was available for soup to go, couldn't take it to go -had cheese taste, not much clam taste -lots of mushy potatoe cubes -clams tasted mangled, not whole pieces. news on net: Trump incredulous people wants to see his tax returns -believes protestors were "paid". read more

Not the worst store.Your staff must be lazy.Who does toilet paper like this? Unsanitary as hell! read more

Safeway - Grocery Near Me - Hayward, California

This is the third time I've come to this Safeway and I have to shop around for a shopping cart before I can go inside the store there's absolutely not one shopping cart It's so inconvenient I had to leave and go to another store because there's no cart I mean come on Safeway invest in some shopping carts like you can't afford it or what this is ridiculous read more

This is my Least favorite Safeway. The best thing I can say about this location is that it is clean. The customer service is terrible, on the floor, and especially in the Deli. It took 15 minutes for them to make my sandwich, Ham, Roast Beef and cheese, with mustard and Mayo, both workers seemed more interested in conversations that the 3 customers were having, which was just friendly banter. Definitely reminded me why this location is not on my go to list. read more

I am writing this review for Sara who has been working there for 20 years ! She is so sweet and friendly . Of course , very helpful ! Every time I go this Safeway , I will always ask for Sara. She is so sincere , has a good heart ! We need more workers like Sara who is truly genuine. I will be so disappointed if she leaves ! read more

I've never seen a Safeway ranked very high, so I'm not going to buck the trend now,, as this location won't light the world on fire. I equate a "fancier" Safeway having a Starbucks, and this one does, so I can't go lower than 3 stars. Has everything you need, and you can always find parking, so that's a plus. If you come after 6pm on Sunday, however, expect very little produce and/or fruit, and also expect lines that seem to wrap around the door (they seem to realize this, and make sure to staff about 2 registers to handle the demand). Overall, it fits the bill, but I still like the Union City location better, as it seems to never run out of any items and they get you in and out faster. read more

Early one morning I was setting up for a presentation/luncheon I was supposed to give and I realized that I forgot the napkins. This was the closest store to where my presentation was and I definitely needed those napkins. On top of that I needed to go to the bathroom and Safeway is always a safe bet when it comes to using the bathroom with out having to buy anything. This store is very large and the parking lot is easily accessible. I found the napkins and I even bought a cute little decorative bucket to put business cards in for a drawing I was giving at my presentation as well. The bathroom on the other hand left something to be desired. It smelled like it was covered in pee. Ive never smelled a bathroom that was that heavily saturated in the smell of urine. I may give this a second thought before using the bathroom again. Napkins on the other hand is a safe bet. read more

How do you not have Velveeta??? How is my girlfriend supposed to make her awesome cheezy dip if you don't have Pepper Jack Velveeta?!? Heck, you didn't even have regular Velveeta! Very, very disappointed... read more

3.5 stars. Ha! I like this Safeway better than the one in Castro Valley. More parking, wider aisles, faster shoppers! I was asked a few times if I needed help finding anything and found the staff stocking the aisles to be very helpful and friendly. My cashier was all business, but she was fast and efficient. I'll take that over smiley and chatty any day. read more

JULY 31, 2013 Buh Bye Safeway! Last night topped it all. From the non-existent deli employees to the SPOILED AND MOLDY "heirloom" tomatoes (guess they really are "old" eh?) and ending with the cranky fat guy yelling at all the customers, including me, in the self serve line....it was a rotten experience from beginning to end. There are other stores...and the sight of those tomatoes turned my stomach! ******************************************************************** Update: March 14, 2013. Taking another star off. THIS IS A DANGEROUS PLACE! My neighbor had her purse snatched in the parking lot at 8 PM. Do watch yourself at all times here. I feel bad for the employees here. I think management is poor--they often have ONE line only open when they are getting all the "after work" shoppers. I like one of the fish/meat guys. He seems to be interested in his work and will offer recipes and suggestions to customers when he isn't busy. NO ONE IS EVER BEHIND THE DELI COUNTER! I seriously wonder why they HAVE a deli section if they don't staff it? Same with the floral "department," which often has plants and flowers with NO PRICE! read more

Poor customer service in just about every department. No one is interested in helping you. Employees yap on cellphones and refuse to help. Every department only cares about what they have and don't have a clue about the rest of the store. I suspect this store is very poorly managed - rot starts at the top. I've never met the store manager, as he/she never spends time on the floor. Sad. I go out of my way to avoid this place. Trade Joe's in Castro Valley Safeway are great alternatives. Will update the review once the manager gets fired and things will start turning around. read more

This Safeway is closer than the one on Redwood road from my place. Both of them can be busy if I get there at the wrong timing - lunch hour. I needed battery and some basic things for my place urgently and they have got it. I am not feeling the ghetto aspect as opined by another Yelper. My shopping experience was a pleasure with courtesy staff and customers around me. The only thing is the price, it is worth it to get a club card coz it helps to save money. read more

It is so difficult to get helped at the deli counter. They have a few people who make sandwiches and no one at the deli. Even when they see you and say they'll be right with you, they continue to make sandwiches for new people just arriving. If someone in the back area sees you, they won't stop and help. I understand they have tasks to do...but the point is to serve customers so that you continue to have a job. read more

What can I say??? Well I was at the bakery department and no one was there to help me. One lady in the back said she was busy and need to fix an order right away so she can't help me. So she grab one of the employees (perhaps a bagger) to place my order. He was nice and courteous, but of course he had no clue what to do so I had to help him out. Both employees were really nice but I wish they have more man power. I'll return again. Hopefully customers service will be better. read more

Eh could be better, some suspect looking individuals hanging out in the parking lot now, meh read more

Safeway - Looks good huh?;) - Grocery Near Me - Hayward, California

I only went to this Safeway because all the other stores were closed. It was about 11 PM when I left, and I knew WalMart was closed, and the other Lucky's grocery store was maybe? or maybe not? closed, but too far to take the chance. Besides, I think Safeway has better food, quality, and selection than Lucky's, which is too expensive for their sub-par fare (read my review on Lucky's FMI. I got there, and the bad thing is right away, they have NO PLACE AT ALL TO LOCK UP A BIKE. I ride my bike EVERYWHERE; I live in the SF Bay Area; I don't need a car. I can ride anywhere I want or get anywhere I want on BART and bike, in all of this entire Bay, if I wanted to. So a place to put up a bike is important. Berkeley and Oakland shopping centers and grocery stores all have them. What is up with Hayward and never having a place to lock up a bike? They think bikers can't haul groceries home? I am insulted, sir! (-\_/-) Anyway, so right away I see buy one get one free Craisins, which are my favorite little snack, so SCORE. Of course you need a Safeway card, and everyone is all worried about them tracking you and your buying habits with that card, but I have like 10 of them, and I don't think any of them have my identity on any of them. I may have some from other States. So I look for the card price deals when I go to Safeway. I found blueberries and blackberries, both 2/$6.00. I later found that they had ORGANIC BLUEBERRIES for the same price, so I swapped out the chemical berries for the organic ones for the same price. SCORE! Then I wonder why I am shopping at near midnight. I check my bank balance to see my budget, thinking I have only $15, but I see my direct deposit for the 3rd has already been deposited! Right on time! SCORE! So now I know I am going to be doing my REAL grocery shopping at Whole Foods tomorrow, so this will be just morning breakfast stuff, because I don't even have anything for breakfast at all -- except a PB&J sandwich, which I don't feel very particularly awesome in the morning. I somehow still manage to spend about $27; I am boggled. How is this? I look over my receipt and notice that I did not get my special deal on the white grapefruit juice. I love that juice. THAT STUFF IS THE SHIZZNIT. I DRINK IT LIKE WATER!!! So I know the prices on that stuff. I know it's either $2 (WalMart) or 2/$5 (Safeway and Lucky's). So it should be $2.50, not this $4.49 stuff. So I magically get $2 in twin washingtons handed back to me and I feel like a chump to come charging back in the store for two lousy bucks. But I still think I feel ripped off. The ice cream I got somehow rang up for free.... strange??? So then what is this? I guess it's because I needed to buy 8 AA batteries for my bike light, because mine was faded and I don't want to get pulled over by the 6-0 with my grocery bag strapped to the back at 1 AM. So I refill my 99c Store bike front white light, which barely gives a weak beam. Anyway I am going to get the QUALITY stuff at Whole Foods tomorrow anyway. Screw spending $25 on a trip "just to get breakfast." Oh I guess the other highlight besides being tailed by the SAFEWAY SECURITY GUARD ALL NIGHT LONG CONSPICUOUS AS ALL HELL, was the group of kids that REEKED of the Kindest stankiest purple, totally all stoned, the female trying desperately to run her food stamp card for munchies but it gets declined after 800 attempts. Her 2 male partners both got their grub on, and didn't seem to wanna share with her. They took their stank little youngster arses out the store, the security guard literally standing in the NEXT BOOTH watching us like 3 feet away shamelessly. There is only 1 checkout line. The checkout dude is so flaming and flamboyantly so, it's almost like he can't wait until 6 AM so he can get out of here to hit The Endup for some mid-week morning disco freakout. And that was that. I strapped that Safeway bag on the back and rode my butt home. read more

Writing strictly for the people making my one sandwich. Holy hell people, learn to give a damn about all the people in your line and give a little hustle. It should not take 15 minutes to make a couple sandwiches. You are not making a 3 course meal. There is only 1 person in front of me. Learn to multitask so your not wasting my time standing in front of the oven waiting for a single thing to toast. Set up your work area so you don't have to hobble like an injured hippo from one end to another. So infuriating seeing such consistently awful service at this place from people who do not give a damn. read more

Ordered a birthday cake for someone special, a big party and only thing good about it was the taste. Writing was horrible, and not to mention they spelled auntie WRONG! Even though I SPELLED IT FOR THEM ON THE ORDER SHEET! SMH They spelled it (AYNTIE) OK. I will be getting in contact with the manager. Never again! Horrible! And when I picked it up, she says its cute! Lol wow read more

Safeway - Horrible! Writing and spelling, even though I spelled it for them! - Grocery Near Me - Hayward, California

Everything on the shelves is expired, sometimes by several months. In fact at Easter they had eggs from the previous year out with a 25% off sticker on them. Not kidding. They're always out of stock of distilled water, they don't have a gluten free section. I live on the same block so I kept going out of convenience since I pass it daily, but today after a year without incident they told me to leave because I had a tiny dog with me. I always have had him with me. Employees have commented on him tons of times but now suddenly it's "leave". I'm mad but not sorry to be rid of that place in the least. Oh and yelp is asking me if there's bike parking. Every bike I've ever seen there was torn apart and missing wheels or vandalized. read more

Safeway - Expired by a year. Let's sell them for 25% off. - Grocery Near Me - Hayward, California

Not the nicest and not the worst. But it can get a little ghetto, especially outside (day or night lol) I live right between this one and the one on castro valley blvd but I tend to come to this one because it is quicker and the workers tend to be friendlier. I must say the manager is super nice to everyone and tries to help everyone do self check out quick and easy. I do notice their fish section does smell a bit more fishier than other safeways I've been too..I normally don't get "fresh fish" from safeway anyways. Verdict: Right next to my dry cleaners & Starbucks. I'm in and out unless I have people coming up to me trying to sell crap. The workers are the ones that keep this place on a positive note. read more

I don't know why I keep going back. Don't get me wrong, some of the employees here are awesome. Warren is very personable and makes me smile. Armando is friendly and eager to help. But quite honestly, whenever I ask to find something, no one knows where it is. The employees scan the aisle signs just like me. They check the same aisles that I checked. They always find it but it's kind of disconcerting. Checkout lines are always long. But the true reason for the 1 star? The pharmacists. I couldn't find the contact solution last night. So I went to the pharmacy to request help. I stood and waited at the window. Neither worker acknowledged me. Said "excuse me" several times. Nothing. Raised my voice until customers SEVERAL aisles down were looking. Still nothing. Apparently waving my arms in front of the male pharmacist's face did the trick. He looked up, irritated as ever, and didn't help me. The female worker was attentive then so I went back over to the window and asked if she knew where the contact solution was. She condescendingly told me to go to customer service. I was skeptical that she wouldn't help but I could tell that's all I was going to get. Went to customer service and they got me someone to help (after waiting in line, of course). The person who helped couldn't find it in the personal care aisle either so he asked the female pharmacist. She IMMEDIATELY points to aisle 5 (almost right in front of the pharmacy). I pop into the window and ask her why she couldn't help me earlier. She sheepishly says sorry. It would have taken her 2 seconds to help me in the first place. I wanted to buy some hummus and couldn't find that either but I didn't even bother asking for help on that one. read more

Can't believe i was in this Safeway for 20 minutes for grocery shopping and my car window is smashed and car gets broken into at 6pm. I thought this place was safe but i guess its not that safe. if you are going shopping inside this market.. be careful of your car. If some idiot get break my window at 6pm and take everything in my car within 20 min. then i would look somewhere else to shop. This place is definitely not a "safe"way for grocery shopping. read more

Today we bought Dungeness crab in the meat department. Crab is not cheap, but we wanted it. We bought 2 crabs, requesting cleaning and cracking. When we got it home, it had been cleaned but not cracked at all. There was no one else in the department waiting to be served. At these prices, the least that could be done is crack the crab! Lazy, for sure. read more

Parking here is a nightmare when you go after work. Seems to have everything that I need here compared to other branches. There's a Starbucks here too. Shorter lines in the morning compared to the Starbucks in the same plaza, plus you can earn Safeway points with it. read more

It is another local Safeway store. I find if you come after the 9-5ers come through the produce section gets extremely torn up. Good luck finding anything of quality. Little tip: the %50 clearance section is not a KILLER deal, a lot of the time I find new things cheaper then the dented box equivalent in the 50% off section, so be careful, look at the original price and shop around! They do have a Starbucks and a DVD rental kiosk. I do not go out of my way for this place, but if I am in the neighborhood it works. read more

If you like the smell of rotting meat cooking on your stove, then this is the place to go. For the second time I purchased some foul smelling meat from this Safeway. I have also purchased rotting meat from the Safeway on Jackson as well. Is there something special about the Hayward Safeway stores that makes them believe selling this stuff is a good thing? For the last 10 years I have lived out in the tri-valley and have shopped at the Safeway stores in Dublin and Pleasanton and never once had meat like this. In the last year and a half I have lived in Hayward, and on four separate occasions I have gotten this crap from Safeway. I should probably just return the meat and give the manager a lecture for allowing this to happen. But the receipt is in the garbage can and there is no way I'll be digging for it. I'll be shopping at other grocery stores from now on. read more

The manager which happens to be a Mexican older guy always has a nasty attitude doesn't need to be working there because his customer service skills sucks. And as for the bakery dept..they all seem rude and act like they don't like serving their customers. Like get another job if you hate your job so much. The starbucks crew, cashiers, baggers, fresh produce, meat deli, restock crew are the nicest people they always go out their way to help their customers and kudos to them for making a difference in other people's lives. read more

Had a pretty sad and disappointing experience here today. I stopped by around 815pm because I wanted to pick up some cake or cupcakes for my family's sweet tooth. Pretty usual for us! I went in expecting 1) a lot of options as far as cupcakes and cakes go and 2) some friendly helpful members of the Safeway staff. As far as selection goes, there was a decent one. Not as much as I would have liked, but there was something. As far as friendly and helpful? Absolutely not. I went to the bakery section which was dark behind the counter, but obviously they still had all the items left out on the floor. There was only one one layer buttercream cake left, but it was white cake and were a 100% chocolate fam! So I couldn't go with that. They did have some pretty good looking cupcakes, but only in packs of 24. We weren't thaaaat dedicated to ending our cravings to finish a huge 24 pack. That's the size I'd get for a birthday party! Usually they have 6 or 12 packs available, but this Safeway did not. I usually understand when it's an event like New Years Eve or the Super Bowl, but there wasn't anything special going on except that it's Friday. What's worse is the chain of events that happened next: when I went to look for someone to help me (the only person I found was working in the hot food section), she said that the bakery was closed and I'd have to ask someone from the front to help. So I go up to the front, and of course, there's only three stands open and all of them have at least 3-4 people in them. So I was going to have to wait in line. I actually did, and when I finally got to the front of the line, which took at least 6-8 minutes, I asked the checker and she said, "The bakery is closed, so what you see out there is what we got." I was literally just asking if someone could put half of these cupcakes, which by the way, I'm sure you're going to throw away once the place closes anyway, into a smaller container and then charge me for 12 cupcakes instead of 24. My problem with this, is that I believe anyone could have helped me do this. The woman in the hot food, the checker and then if the checker was too busy, she could have done me a solid and tried to see if anyone else could help me. But the easier thing to do was just tell me it wasn't possible. And that made me upset. It's a simple gesture to help a poor customer who has walked around the whole place with a huge 24 cupcake platter looking for some simple help, which I did not ever find. I know for a fact they can change the counts and flavors of those cupcake platters because one time they did it for me, and by contrast, that person was happy to help me! Needless to say, I'm going to be keeping my Safeway shopping away from this location. read more

Dear Safeway Manager, I come to your store on Foothill Blvd. from time to time because I really love the olive bar which my local Lucky store does not have. Actually, let me rephrase that. I LOVE to eat a variety of olives and mixed pepper offerings-your olive bar I have come to greatly dislike. On my most recent visit, I dashed inside to fill up a tall plastic container with mixed olives/peppers to once again find that the plastic lids don't fit the containers you have out-no matter how hard you try. (It's kind of like being on one of those funny, hidden camera shows.) While fumbling and bumbling to get the lid to seal, an 80 something lady wandered over to me and said in a semi whisper, "The lids don't fit. I complained to the store manager but they don't care about true customer service." I told her this was a recurring problem I have had at this olive bar. She nodded her head and waddled away. Mr Manager, Is it really that hard for a multi-billion dollar store chain to put out plastic lids that fit the containers? Especially with the price of the olives? I shared this story with a friend who said he had the same thing happen at this location and when he took the lid and container over to the deli, he was told they could scotch tape the lid on and secure it but no lids that would fit the container were to be had. Really? Maybe next time I'll remember to bring my scotch tape and save the extra wait in line at the deli. :) PS-The olive bar sometimes looks like a small bomb went off in it. Maybe one of those folks behind the deli counter could stop by and tidy things up a bit. read more

This isn't really a review for the Safeway itself. But rather a review for the Starbucks inside this Safeway. We were there one day and my wife asked for some water for me to take some advils. Every other Starbucks would be happy to hand her a cup of water without any questions. But this a-hole behind the counter asked her for 50 cents. But since there's another Starbucks a few doors down, she went and got a cup of water for free instead. So i got pissed and went in and asked for the guy for a cup of water and he also asked me for 50 cents, so i did what every person in this situation should have done. I asked him for a receipt and he gave me the water for free. read more

It's a Safeway. It's much nicer now that it's been remodeled, and parking is usually pretty easy to find. Oh, at it's a lot less sketch than the one on Jackson. I'm still in love with the 24 hour Safeway in Castro Valley, but it's a little out of the way these days. Bottom line: Need some groceries? Go here, or another Safeway, they're pretty much all the same. read more

Reviewing a corporate grocery store is rather silly in my book (especially one with such a negative reputation with their union), but I just HAD to put out a good word for the folks down at Safeway on Foothill. EVERY SINGLE TIME I go here I get greeted with a smiling, positive-vibed person who is always more than willing to help me find things. For instance, recently I did a major dietary change and was looking for things I normally don't shop for (garbanzo beans, beets, pine nuts, etc.) and the store clerk gladly stopped stacking the shelves to bring me right to the items and even share a brief little story about her own dietary changes. To give some perspective, later that afternoon I visited Albertson's on Mission & A Street to see if they carried a few of the things that Safeway didn't carry and I had to go on a safari hunt just to find a worker who would help me and when I finally did she sighed loudly and told me the aisle I should find the item. Well, I went to that aisle and the item was not there. So, feeling like a fool I went back to this same worker and said I could not see this item, if she could please show me. She sneered at me, literally dumped her box of macaroni & cheese back down on the floor and marched over to the aisle to discover that they, in fact, do not carry this particular item after all. The worker spat this information at me as if it was my fault they didn't carry the item and turned and left sans any kind of apology. This is not a rare occurrence for Albertson's workers. This would NEVER happen at Safeway on Foothill. If only Safeway's CEO's would get a clue at how hard their workers work and how fantabulous they are and start paying them better and giving them better benefits! read more

Well, this review ISN'T a review of all of the Safeway at this location; rather, it's a review of the deli (yummy yum yummy!!). From the previous sentence, I am sure that you believe that my review may be biased as I've been a patron of this Safeway well before the remodeling. During long days in which I am worn out by the "to work to the gym/running" routines and am not in the mood to cook a meal, I usually head to this Safeway as it's along the way to my place, the ingredients are fresh, and the customer service is good. This Safeway has improved ten fold due to the recent remodeling. This Safeway is clean, the isles are wide, the associates are kind/friendly, and the deli is very clean (improvement from before the remodeling) with highly courteous associates that have customer satisfaction in mind. If you are craving a good FRESH sandwich, then you may whish to check this Safeway out at least once. An added bonus is that this Safeway has about four automated self check out counters...making it easier for us singles to visit, buy, and leave. I highly recommend ordering the grilled chicken sandwich with bacon, honey mustard and extra lettuce. On a side note, this Safeway's bakery has an awesome selection of breads and massive chocolate muffins with chocolate chips... read more

Very unprofessional. No one answers the phone and when they do, they only speak spanish and put you on hold. Also, the same guy with the white eyelashes on one side continues to beg for gas money in the parking lot for the last year and a half. He's far too recognizable to continue the same shtick. read more

If you're looking for fresh produce, don't look here. It has the worst produce in town. Safeway, if you want to maintain your customer base, please get some better produce in and have the staff in the store remove the rotten stuff immediately. Seeing squished and moldy tomatoes is a turn-off. On the other hand, the butcher is pretty good. The deli and bakery is OK. Can usually find stuff if it's not too exotic. read more

This is not my favorite Safeway in the area for multiple reasons. Lately the customer service has been poor. -One day during peak hours, they only had one check out open which led to a 20 minute wait. -I've noticed that the product selection is more limited than other Safeway's in the area. -Also, they seem to have an issue maintaining availability of carts. I'm not sure if it is a literal shortage of carts or just laziness of the employees. However, I have been going to the pharmacy here for 15 years where they have always been very kind and helpful to me. read more

This is a review for the bakery. I ordered a full-sheet shopkins design cake for my kid's birthday. The staff did not follow my instruction to leave the toys off the cake; he/she also pushed the toys into the cake so far that you can barely see them. The amount of fresh strawberries inside the filling was also little. I know the bakery can do better because I have tasted their cake before which was really good; but this time, someone just did not care to do a good job. read more

Their deli section is HORRIBLE, went here total of three times for a sandwich and each time I had to wait to wait 15 minutes in line (only 2 people ahead of me) and another 15 minutes for them just to make two sandwiches, (plain cold sandwich) unbelievable. No sense of urgency, he continued to make someone's conversation his own multiple times making the wait time even longer, even after I asked him to hurry up because I had to head to work. See no improvement, better off going somewhere else. read more

Came here before heading to a party to get chips and dip. Parking was a cluster, but overall was able to get in and out of the store with in 10 minutes. read more

Horrible customer service at the Deli. 5:50 one person I front of me getting help is only getting chicken and she couldn't make me a sandwich because she was off at 6. Making a sandwich takes max 5 minutes. Not the first time I receive horrible customer service at this Safeway. read more