The prices are quite reasonable, but the lines tend to be quite lengthy. The checkout area had just one staff member available to assist customers. At the self-checkout station, only one spot was open, and I had to seek assistance from an off-duty employee. It's evident that the management should improve their efforts in adequately staffing their stores. read more

Not too fond of this place. Customer service here is below rating. I was here close to 10am and noticed that their "self-checkout" wasn't ready. There was only one cashier next to the self check out lane and she didn't want to open up the self- checkout when one of the staff asked her about it. Apparently, she was the one who had the key and can open up the area. Anyway, I decided to call the store from where I was in line (I was probably the sixth person in line at the time). To make a long story short, I attempted to call three times before I actually got a person to answer the phone. I asked when will they be opening the "self check out" area and she said "she didn't know...sometimes they open at 10 or 11... it just depended on who was there". read more

Found everything I needed, though I had trouble finding trashbags, and I had to catch the attention of a staff member to direct me to the aisle it would be located at. As I left with roughly $50 worth of items, I said, "Have a good day" to the security guard. He didn't acknowledge me, so I just shrugged and walked out. But as I walked, all the sudden, I WAS GRABBED FROM BEHIND, AND A MAN GRABBED MY BAG. Guess who it was? The security guard himself. You ignored me as I wished you a good day and exited the store, BUT THEN YOU CHASE AND GRAB ME? I'm a petite woman, and if I was elderly, I probably would have died of a heart attack. For all I know, I could have been mugged! Then a guy who looks like a store manager walked up and demanded to see the receipt. I showed it to him, and then they let me go. Terrible service here. read more

This FoodMaxx is a pretty decent FoodMaxx this location has fresh vegetables and fruits that I like to get from this location. The meat is decent here. I like to meet here. It's pretty decent as far as the service goes. They're pretty helpful at times so overall this location is pretty cool. Just stop in and get what you need read more

Foodmaxx - Entrance - Grocery Near Me - Hayward, California

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Good selections of products in all categories. Always check for expiration dates as you picked up products. I mostly went there for snacks, sauces, and canned food. They are still accepting butterball checks which u received awhile back is a plus. Service quality is ok. There was an only line and I felt like I held everyone up cau butterball check only can be done by supervisor. read more

Ambiance: I went yesterday to the one in Fremont near the closed red lobster. At the time, absolutely no carts to be found. They're scattered everywhere. Most people wouldn't make a big deal about not being able to find a cart but as a loyal shopper, it's the first most important thing. We need carts if we buy multiple things. I'm not an octopus. Paper all over the ground. I see carts scattered everywhere and not lined up the way they should be or garbage in the parking lot and paper all over the front of the outside store: makes me wanna go someplace else. This location Runs neck and neck to the one in Hayward for the ambiance. at least there's no piss smell. Bathroom could look a little cleaner. read more

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You have to walk all over the parking lot to try to find a cart no matter when you go in there the place is dirty shelves are empty employees are useless I will never go to that food max ever again I gave them many chances management there obviously isn't doing their job I've seen the guy walking around tagging stuff I've seen employees showing each other p*** on their phones place is a dump. Never again read more

Michelle Jose cindy are the best employees of the whole FoodMaxx because they all have excellent customer service and they are willing to help us whenever we need help. I totally recommend this FoodMaxx because of their customer service skills and they welcoming me with open hands which as a disabled customer I appreciate the service date provide me whenever I entered those doors totally 10 out of 10 experience for me personally read more

FoodMaxx might have lower prices however just going in that store is irritating to me and who wants to bag up their own groceries after all the shopping you do not me they don't seem to be very clean either read more

This store was not so clean and they did not have much meat I thought it would be different but no

1 star bc I walked in and the store was so clean. Everything was so easy to find. It was a five star. I mean this store smelled so clean through my mask. I'm finding everything and more so quickly. I'm so excited bc I have 10 min. To pick up my daughter. I go to self check out this is my 5 to one star drop. To see two young men employees doing nothing!!!!! Burns my skin up!!!! They're talking laughing! Which is great! However, greet your customers! Stop laying on your register like you're 90! You're a kid come on! I called you over four times !!! Than you rush over and not even listen! And complete what I asked you to do! Your to busy playing with your coworker! Not acceptable! He should be else where! You should smile,greet your customers and help them! Learn while you're young kid! At your age I had manners! Beginning of the month 2.1.2023 fast lane 1 14:43:39 27300 Hesperian Blvd store 406! read more

Foodmaxx - Small goodie, Ryan - Grocery Near Me - Hayward, California

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I used to really like this store, but lately I've seen groceries with expired best-by dates. So heads up - read the expiration dates before you buy! read more

These Are my neighborhood grocers!!!! I love these people ! Always good to see a happy face from the managers to the cart chasers outside

I remember back in the day when the butcher used to trim the meat. Make it presentable and cutting the fat knowing we will not eat it. Now days, they leave the fat on and charge us for it. Every penny taken from their customers count. No matter what a rip off it is. I am disabled and had this delivered to me so I had no choice but to accept. Cannot physically take it back. read more

Foodmaxx - Fat chunk left on steak for higher prices. - Grocery Near Me - Hayward, California

Great prices. Wide variety of food.But if you're looking for gourmet, this isn't the place for you. However, if you want to find awesome deals on thousands of items, check this place out. They have a wide variety of fruits and vegetables and even succulents (my go-to place for reasonably priced aloe vera). Towards the back of the store they offer baked goods, but I have yet to purchase any. At time of check out, there were only two cashiers for any amount of items, one cashier for 20 items or less. However there were about five self check outs. The line I was in moved fairly quickly. The cashier was fast and friendly. Here's What I Think...I will continue shopping at Food Maxx (but preferably the one in Union City) for great deals on basic everyday goods. read more

Aww Hayward you never fail to amuse me. Do you take Bart and really enjoy the smell of pee and parking lots full of trash. If you are use to Bart. Then FoodMaxx is right up your alley. Then you will love FOODMaxx not only are they open late. The homeless and crack heads like to hang out here. My people love to talk to me and hit me up for money. I personally don't mind but when they take number 1's so close to my car it really makes me want to avoid this place. The outside of this place might be scary for some. But once you get inside you will find some pretty good deals. Items are priced very well and good deals can be had here. They do a pretty good job with this place on the inside keep it's pretty stalked up. It can get very busy during peak hours and get ready to wait 10 + minutes no matter what time you go in line. They don't bag for yourself but people who are not use to this will really hold up the line. This place is about getting good deals and getting out as fast as you can. They just need to staff more people on the register. The lines can be very massive if you go at peak times 20 + minutes waiting. I like to go late at night when the lines are way shorter but they only run 1 person at the register and if you have a Hayward crack head in front of you who hasn't taken a shower it not the most fun in the world. Good Prices, Fresh Produce and Saving are great I give you the extra star. But you got to keep the parking lot a bit neater and staff better. I'll give you 2 star for FoodMaxx if you don't mind the ghettoness it can be a good place to save money. I'm from Hayward so it's second nature to me I'll keep shopping here and hope the homeless people in the parking lot of FoodMaxx avoid my car as there next rest stop. read more

Foodmaxx - Saving - Grocery Near Me - Hayward, California

FoodMaxx Website SUCKS!!!! You cant find anything on there trashy website. You can asearch for anything and all you get is product not found read more

why foodmaxx shows red label for Sale items or shelf even marked the SALE PRICE BUT CHECK YOUR RECEIPT, still regular price , 1st time happens, I careless , twice i'm little disappointed, 3rd times, this is misleading consumers, 4th ... and on and on is INTENTIONAL RIPPIN OFF CONSUMERS (all foodmaxx no particular branch ) YOUR SYSTEM SUCKS!! Specially heard other consumers with EBT so careless and didn't care they said. because EBT IS FREE read more

I mostly wanted to leave a review for their gluten free section. I know what everyone is thinking, I'm one of those health nuts (insert rolling eye emoji). But listen, if I had my way I would continue to eat tortillas and tortas with no regrets but unfortunately my stomach don't work like that. So, with the advice of my doctor, I try to keep my gluten intake low because I'm sensitive to it. Don't judge me ok, I didn't even know what gluten was until 3 years ago. Anyways, I didn't want to wait in the Long line at Trader Joe's so I thought I'd drive out to Food Max and cross my fingers that they'd have a decent gluten free selection. I was feeling pretty disappointed as I was having a hard time finding stuff but then just as I was about to give up, I find what I'm looking for! They have gluten free crackers, sandwich bread, burger buns, trail mix, and even gluten free cheese itz. Y'all, I have never been so happy to find gluten free food in my whole life! The cheese itz are a little eh but if you dip them in some spicy hummus, you WILL eat the ENTIRE box in one sitting. Most gluten free bread I have tried always tastes a little funky but this brand had the best gluten free I've ever had. The buns and pasta are decent not great but they're still cool. The sandwich bread has been my favorite so far! If you are looking to cut down your wheat intake or perhaps have celiac disease and don't have a TJ or Whole Foods nearby, I would recommend checking out this locations gluten free section. You won't be disappointed! read more

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Pork ribs labeled "COUNTRY STYLE RIBS BONELESS" turn out to be full of bones! I paid $6.19/lb for this! Barcode: 251109-910213

I tried to return a dry item that I bough by mistake and I was told by management Alan that they don't accept returns or exchange , I been on a different store and never have that issued, definitely they don't know how to deal with anything read more

I was shopping in the Hayward location yesterday. And I disgusted when I got back home. I understand you are a warehouse discount store, but the quality of food I received yesterday was beyond HORRIBLE! I bought a sack of potatoes, Spoiled! Parm. cheese...Spoiled. Even the milk I bought was questionable. I shop at the San Leandro location and never have quality control problems! I feel as though people should know, then you can check your food a little better before buying. Actually, tbh... I wouldn't even suggest anyone shop at this location. read more

Yeah so in my honest opinion the store is understaffed and its not surprising why corporate wants cut employees hours for the simple fact they want to make their money back for having to pay their to employees to work through covid which in my opinion is absolutely ridiculous because corporate is showing how greedy and self centered they are customers want to know why the lines are long its because no one is willing to work here longer than a month before they leave and find a different job i got hired about a year ago and was told by the manager Vincent that this was going to be a guaranteed 40 hours a week ive been 25 hour shifts thanks to corporate for the last 8 months they don't care about their employees and do nothing to benefit their stores read more

Can the FoodMaxx on Hesperian in Hayward open up more checkout lanes. The lines are always long and with only 2 checkouts open, with the cashiers taking their own sweet time! read more

the most horrible grocery store ever existing . If you compare this store to the food service industry it's worse than McDonald's.It's sad to say because this grocery store is literally across the street from my house but I stopped going there almost a year ago because the lines were always an hour so today I decided to give it a try over a year later hoping this long had improved. to my surprise it was WORSE. they had two registers open and the self check out just had two registers open over 60 people in line. I called the store to try to speak to the manager they never ever pick up. Do Not Shop here unless you have 2 hours to spare! I feel sorry for the staff. How exhausting it much be dealing with sooo many angry people. read more

Foodmaxx - The line I was in was the shorted it had 13 people. The one near the wall had over 20 not to mention the self check out - Grocery Near Me - Hayward, California

So tired of wasting time waiting in long lines because they do not want to employe enough cashiers during busy hours.

Again, no diet-7up. Also, the self check line needs improvement. There are no scanning guns. You must put each item individually in the area left of the scanner and not back Into your cart, Otherwise, 'You have placed an item in an unauthorized area' every time error. If you have a lot of cans, there is not enough room by the register to handle that many. The self-check is convenient to use if you do not have a lot of cans, such as canned vegetables. A scanning gun at each self-check station would alleviate this. This allows the items to remain in the cart and not force customers to needlessly transfer items. Yes, in the past I've had the self-check supervisor scan multiple cans, but I shouldn't need to do that. read more

Brave the narrow aisles and spots in this parking lot. Also, don't shop when you're in a hurry. And it's painfully obvious you aren't here for the shopping ambiance, you're there for inexpensive groceries. That being said, that is definitely what they have. So appreciate it! read more

Great cheap prices! Lots of selection to choose from. Very well organized! This place always has everything and anything that I need. I wish they had a FoodMaxx everywhere so that wherever I am, I could buy all my groceries at an AWESOME CHEAP price. Tip: - Avoid shopping around 4-8pm on weekdays when ppl get off work because lines are crazy long with carts filled to the brim! read more

My family and I had the best experience shopping for the holiday. I am a senior and military veteran. It's been hard since my wife pass away. Food max prices have given my family a great meals that we can afford for the holidays. Thank you food max and your friendly staff. read more

Self checkout is the only way to go. Besides the long line it's a great store with a good selection of meat. Not much seafood, but the other meat selection is pretty good. read more

I stopped in here because it's on my way home from work. I used to drive to the Safeway on Foothill, but getting there during evening rush hour traffic is crazy. FoodMaxx is hella convenient. I wanted to pick up some wine. When I walked in I didn't even know if they would have it. I traveled the outside of the store, counterclockwise. When I saw beer, I suddenly had hope. I kept walking and there ahead of me was the wall of wine. The selection isn't huge, but they carry some I have enjoyed in the past and the prices were good. I paid absolutely no attention to anything else they carried. I wasn't there to shop Yes, the lines are crazy long, but since customers bag their own groceries and each line has two downstream conveyor belts, it moved more quickly than I expected. I don't eat processed food so I'm not likely to start shopping here for my vittles, but for a bottle of wine on the way home, stopping here even with the lines, is WAY quicker than driving to Safeway. read more

This was my go-to shopping store before Covid - not anymore. I've stopped going after various incidents of employees and other shoppers either not wearing masks at all or wearing them inappropriately. We have a global pandemic going on and there is a legal requirement to wear masks when out in public. While I appreciate the low prices, I do not want to risk my life to save a few cents. read more

I had the pleasure of speaking with one of the managers who was working on the floor by the name of Jasmine, she took the time to answer my questions she walked with me to help me find the item most important she was friendly and she listened to me with patience I was impressed that she completely stopped what she was doing she keeps me coming back her warmness her beautiful personality and amazing customer service Jasmine is Diamond that shines read more

Already been 30min in line... still waiting frustrated!! Atleast they should have some chairs to sit.. read more

Food Maxx sells all name brand stuff way cheaper then Lucky or Safeway. You can buy the same exact groceries for about 2/3 the price. A couple of things though. You can't purchase alcohol through the self check lines. There are always donation/beggars outside too. Don't go at night if you don't want to risk getting mugged. read more

Tried to return something and lady helping me was rude. Even if you try to be friendly, she will still be rude and not wanting to help.

Weird how I came here & there as a cop outside. Could be for theft. I came here just to get some sour cream cause I forgot to put it on my list to make cupcakes. I've been to bigger & better Just makes you think twice about driving here although its really close to where you live. I think I would come back just not by myself. But I think I'd drive to lucky & feel safer than to come here again. read more

The Fantastic 4 were at this dirty warehouse-size supermarket to pick up some quick items for my colleague's party. The store is dirt cheap and has some good sales including Matt's favorite: 1lb. bag of Doritos for $1.50. We bought 5 bags including 2 for Mattself. We also bought some Sriracha Hot sauce, which cost slightly more than other Asian markets. Matt needed the Hot sauce for his Fried chicken and will introduce the popular Asian hot-sauce to Matt's b-day colleague, who has no idea what the sauce is. Even with the affordable prices on groceries, there were only 4 checkers at that time with 10 customers each and ahead of the Fantastic 4. Many customers have 2-3 mountain-high shopping carts full of groceries. We have one half filled cart, which seems like a small order to them. Great prices, but not worth waiting in line for 1/2 an hour to get rung up for just a couple of items. Matt's tip on going to a crowded market: Go with somebody and have one shop and the other stand in the long line read more

Foodmaxx - Grocery Near Me - Hayward, California

Might go to grocery store since it's just around the corner from my house as well as my job. I've never had any issues here with having essentials in stock. I guess I'm pretty lucky as other places seem to be outs. Especially during Covid. The staff are nice, shelves are always stocked and the great thing is, they're open 24 hours typically throughout the year. The only reason why I do not give it five stars is, At times, they seem to be understaffed and lions move slow. This is for peak hours such as Monday through Friday after work 5 PM, Saturday and Sundays as well. At most, I've seen four cashiers and that is on a rare occasion. Typically it's two cashiers read more