I had to return an Amazon item (no bag, box or label needed) and decided to check out the Amazon…read moreFresh. On the TV above Customer Service, there was a coupon for $25 off your first order of $50 as an Amazon Prime member. I scanned it and successfully added it to my Amazon account. See the Tips at the bottom for more info on how to Return items. The store is smaller with the aisles more narrow than normal. With the people shopping for others with their big carts and restockers, it took some maneuvers to get down the aisles. The produce looked fresh enough and shelves were stocked on a Thursday evening at 5:30 pm. On Jan 22, I picked up on sale eggs with a sell by date of Jan 29 and regular price guacamole with Feb 8. I look at dates for the first and items farther back, and it seemed that those were the longest dates I could get, so sell by dates seemed to allow less time than some other stores. I picked up mostly items from the shelves that I tried to find on sale. I noticed a smaller selection of brands in the toilet paper and other areas. Example of price differences: Idahoan instant mashed potatoes 4 oz - $1.00 at Amazon Fresh; $1.89 Giant; $1.27 Walmart. 8 oz for $2.50 Amazon Fresh, $3.69 Giant, $2.82 Walmart - yes, it was .50 cheaper to buy two 4 oz bags at Amazon Fresh. With it being a small store, the long line for self check-out with the staffed checkout line was one. I almost walked out and left my cart due the number of people in line and needing to be somewhere else in 15 minutes, but most seemed to migrate to self checkout, and another staffed checkout line was opened, so I was able to buy my groceries in time. For my three bags of groceries, it came to about $75, but I got $11 off - so $64 which was about $20 - $30 less than when I buy three bags of groceries at Giant. I entered my phone number which got me the sale price but I was NOT able to get the $25 off the $50 first order, since I didn't have time to download, install, and login into the Amazon app at checkout. I didn't have my Amazon card with me, I thought there would be some QR wallet code within the Amazon website somewhere but NO. Tips: 1. Install and login to the Amazon app BEFORE you come. 2. If it is your first time shopping, go to Customer Service and wait and see if there is a coupon on the TV screen that you can take a picture of for additional savings. 3. You can look up the store and see the in-store deals. 4. Bring your Amazon credit card just in case. 5. Amazon Prime members, get $10 off their first Amazon Fresh store purchase of $50+. After that, they get $10 off every monthly on a $100+ purchase only in the stores. YOu need to clip the virtual coupon on the Amazon Fresh site, and it expires. 6. When you enter, the Return area is at Customer Service to the right. It can get crowded with people coming to get their groceries and carts getting wheeled out while you are standing in the line. There is a self serve kiosk where you scan your return QR code against the small screen below. I wasn't able to get it to scan and got help. A label prints from below. If you don't have a bag, there are bags to put your item in then affix the label. A large mailbox style drawer opens to put your package inside, then locks after you close it. Overall, the produce and shelves were stocked fine for me to pick up the staples I wanted and better prices than other grocery stores. Dodging around the big carts with the shoppers who were shopping for others and other shoppers even not crowded made it less enjoyable but for the savings on staples, I might come back periodically and even try the Dash cart next time.

this is such a convenient life saver! i wish i had one of these near where i live!…read more i've ordered amazon fresh online, but never walked into a brick and mortar storefront. besides having everything from produce to dry bulk goods to dairy, it was also about a half mile walk from my parents' place! i went here a couple of times when i was home in october. i bought basic things like water, candy, protein bars, protein shakes. i didn't need it at the time, but did notice the lovely salad bar and hot deli where i could pick from an array of comfort foods like pasta, caesar salad, rice, veggies and more. the prices are excellent...i have to remember that cost of living in suburban maryland is cheaper than where i live in the bay area, california, but amazon fresh is even a little more cost saving than the rest of the md stores. quick, fast and friendly service, i appreciated the employees who helped us find basic goods, point us to the restrooms, and helped us check out. the location is also great, for those who can't get here on foot, this is just off 270 & shady grove with plenty of parking just outside.

All stores are not alike, even if they are owned by the same company. I usually do my shopping at…read moreHarris Teeter in Park Potomac. But, I was really close to this store on Copley Place and decided to pop in. For me, this location was a bit confusing. I am sure if I shopped here more often I would probably get used to the aisles and grocery items. The people who work there were as nice as could be. They pointed me in the right direction and one person, even walked me over to the aisle I was looking for. Unfortunately, this store was out of both items I was shopping for. I did find a few things I needed. But, as I came up to the counter, I saw the cherry tomatoes that I picked up, were rotting at the bottom. So, I gave them back to the person working there. I hate to compare, but I really don't think this store is as clean as the one I usually shop at. So, given that they were out of stock for the items I usually buy and the item I picked up was spoiled. I probably won't be coming back to this Harris Teeter. It is such a shame, because my last review, was 10 years ago, but they had such promise.

Honestly, five stars for a clean and easily accessible restroom. While driving home to D.C. from…read moreGaithersburg, I had to pee sooooooo bad. I couldn't wait. Harris Teeter was the closest place I could get to without wetting my pants. I walked in, relieved myself, and walked out. The restroom was clean!

My favorite grocery store in the area. Always has easy access parking and the staff here are always…read moreso friendly and welcoming. They have really competitive pricing and have a bigger selection of goodies than other stores. The produce section always has fresh diverse options. Meat and bakery departments also a favorite as they have good cut selections and baked items. The rest of the store is huge with plenty of organic options. Lots of self check out spots and check stands that are actually staffed with people. It's a calm chill place which is nice and not chaotic like going to Walmart or Aldi. Definitely prefer shopping here when I can. Would recommend this place.

Stopped here on the way to a conference to grab some sushi. Dining area/ cafe was clean. Sushi was…read morefresh. Girl working the checkout was very nice. Would come back!

I had to purchase some greens that I could only get at a grocery store like this, so I went with a…read morefriend. The place stayed busy on the weekend. I only purchased a few items. Some were good, others were just okay. Here is what I got: CHINESE BROCCOLI - some were long, and others seemed like they were already cut short. I don't know if that is how it is normally sold. Goya PLANTAIN CHIPS - the chips were light overall, but slightly salty. I still enjoyed it. 80% COCONUT WATER WITH PULP - I enjoyed this, but I am not sure I would get it again. I couldn't find a brand on the can and some of the wording said to chill before drinking, but yet it was stocked on a shelf. I may just stick to a brand I know, next time. I also got another juice - Mogu Mogu LYCHEE JUICE with bits of the fruit in the drink, but found that the lychee bits were going down my throat quicker than I had a chance to eat them (not sure I'll get that again even though I enjoyed the drink). BUTTER CREAM BREAD - even though I liked this, it was not as soft. I got one or two other items, but I'll probably get them elsewhere next time due to the high price. Overall, I saw so many flavors and varieties of things. The place stayed busy. I would probably go back again, but with the same friend, and maybe pay more attention to details. It was my first time going to this type of store.

Going downhill. Carts are old and rusty. Store is cramped. No real hot food option (quality and…read morevariety both declining). Seafood section smelled fishy (compared to 99 Ranch and Whole Foods). The upside is they stock fresh kumquat, that's a rare find. The prepared food section: They have only one pot of tofu stew believe it or not (it's the mainstay of Korean food). The place just looked sad and not well stocked. Not many snack options either.

Love a Taste of Europe and the owner is lovely. Tiny yet mighty grocery store with a lot to offer…read more Stock your home with goods from sauces, cakes, teas, skin care to wine. I have a favorite sauce I get here that I can't get enough of. I love the Nicolas Tea. Everything I've gotten here is highly enjoyable. I can't wait to return.

the best market in this area very tasty very clean. I love it recommend…read more It's remind me my country

This is the hidden Giant that is in the same shopping center as Silk Road Choyona and Play More…read moreGames. Generally nice staff, pretty clean, and because people don't really know about it ( cause it's hidden AF), it doesn't tend to be too crazy busy. The parking lot is a little bit dicey because the spots are all facing one direction in each lane, and someone inevitably ends up going down the wrong way. That person might be me... But yeah, a decent giant. Went here to buy lottery tickets... and the Giant isn't as lucky as it could be. But the cashier at Customer Service was really nice and sweet and wished us good luck.

I have made Giant on Bureau Dr. my GO TO PHARMACY for the past few years. Typically there's…read morenothing but courtesy of customer service. This hasn't been the case recently, and particularly today when I was spoken to very rudely and dismissed with the words 'call you Doctor'!! I was calling with questions regarding a new RX that did have any information or instructions included. The question was simple and something I need to know prior to taking one of the tablets. TOTALLY reconsidering not only this pharmacy, but this Giant as well. Unlikely I'll get a response or satisfaction based on chronic rudeness and dismissive behavior. Only doing the most perfunctory job of customer service. I no longer recommend.

Dropped by to get some Asian groceries at this Korean grocery store. Some things had changed since…read moreour last visit. Aisles of items had moved, certain products were no longer available, but other things were on sale. Got some Korean and Indian snacks, produce, pre-made Korean food and other necessary items. Had a good shopping experience at this store. Checkout and service were quick and efficient.

I had a genuinely upsetting experience at the Lotte Plaza in Gaithersburg today, and it was…read moreentirely due to how the situation was handled by the staff. We picked up several kimbap at full price and continued shopping inside the store. A few minutes later, when we returned to the same section to get more, all of the kimbap had suddenly been marked 50% off. We never left the store, and the items we were holding were exactly the same as the ones now labeled on sale. Because of that, we went to customer service to ask if the sale price could be applied. While we were speaking with the customer service associate, another woman sitting nearby abruptly inserted herself into the conversation and said she was the kitchen manager and that she had personally decided to mark the items down. Then, within earshot of us, she said, "So people carry items around and then ask for a discount once they see the sale price." The implication was extremely unpleasant, and it made us feel as if we were being treated as unreasonable or dishonest customers. What made this even more frustrating was that both employees were already aware of why we came to customer service, yet chose to respond with a dismissive and condescending attitude instead of explaining the policy clearly and respectfully. We were told that because we picked up the items before the sale stickers were placed, we would have to pay full price. In the end, we chose not to purchase the kimbap at all, at either price. Realistically, the full priced kimbap we put back would have had to be marked down anyway, since identical items sitting next to sale priced ones are unlikely to sell at full price. This made the rigid stance feel unnecessary on top of being poorly handled. Policies are one thing. Publicly speaking about customers in a mocking or judgmental way is another. We left feeling genuinely disrespected, and it completely overshadowed what should have been a simple shopping experience. Customer service should involve basic courtesy and professionalism. Unfortunately, that was lacking here.

What a great selection of produce, and also of the many products from Asia. The selection of…read morecookware is astounding! There are many gems that you just can't find in the US.

They sell rotten mushrooms! I bought a box of shitake mushroom, only to discover (at home) that it…read moreis all gooey and rotten. Bad smell too! Terrible quality control. Things like this should not even be on the shelf. 99 Ranch is giving out vouchers (good for deli or bakery). Got some free bread and a free dinner box. Beware though: not every deli stand accepts these. But we got about 12 dollar worth of vouchers. What a pleasant surprise on Christmas day. Nice Christmas tree in front of the bakery, and good variety of different Asian breads.

Trader Joe's needs to teach a master class on how to run a grocery store. They are definitely the…read morebest in hiring really nice, hardworking, and friendly individuals. I have never met someone at a Trader Joe's that wouldn't go out of their way to help a customer. The food is delicious! They have lots of fresh fruit and veggies. The Employees are constantly packing those aisles with fresh produce. I really like their cheese section. I always get the feta cheese, baby Brie cheese, and Gouda cheese. They are priced so reasonably. I love their snack section and I load up on nuts, dried fruits, chips, pretzels and cookies. You can't go wrong with Trader Joe's snacks. I also buy their muffins and breads. They have a sourdough bread that is amazing. The scones are really good too. Don't forget the lemon cookies, they taste like lemon meringue pie. Yum! The store is clean, well organized, and well stocked. If they don't have a product you need, they will let you know when it is coming in. Great food and excellent selection, fabulous employees, good prices, why would you go anywhere else?

The sample corner is back in business! (But I didn't find the coffee sampler.) And no more hard…read morecoffee candies. But this one is preferable to the one in North Bethesda because it seems to have more parking spaces and getting back onto Rockville Pike can take a while, especially on Saturdays. And unless you like parking in underground garages, you can give the downtown Rockville TJ's a pass (formerly Dawson's Market). Store is clean and well-stocked, and they always seem to have staff restocking the shelves. Cashiers are friendly and efficient - they'll call you over to one of their lanes if they're open (and the lanes are named after local roadways for convenience). Just be careful turning into the lot from Travilah and Route 28 - the first driveway is exit-only!!

I have been shopping at this Whole Foods for 12 years, and I am alarmed by the recent decline in…read morestock for my go-to items. Additionally, the staff often seems aloof toward customers. Is there a manager currently overseeing this location? On several occasions, I've driven out of my way to the Columbia store simply because I know they will have what I need, and I prefer their spacious dining area. I love that location!

I had cravings for some end of the summer fruits and Whole Foods Market had some nectarines and…read moreplums on their website. I have shopped at this Whole Foods in the past and was looking forward to some premium fruits and an excellent salad bar. But, I was severely disappointed. The store was lacking in their deli and salad bar sections. There was no havarti cheese without dill. The turkey breast had some discoloration. The person working there assured me it was just from the air, but who wants to buy deli, that has some green tinges. : 0 The salad bar looked like it had not been refilled in days. The hummus, much like the turkey had some discoloration. I didn't take any chances on the salad bar. But, on to the good news. They did have plums and nectarines, but you are paying a premium price. The checkout attendant was very sweet and helpful. She even held my order, when I ran out to my car, to get my phone. I needed to scan the Prime code marker. The bakery had scrumptious baked goods. I treated myself to a bagel and a sugar cookie. I also picked up a loaf of bread, which was delicious. The store needs a lot of attention in the deli and salad bar areas. But, the fruit and vegetable area was pristine and well stocked. I don't know what happened to this store. I hope this Whole Foods Market makes some much needed changes.